WIXLIB

kʷu alákʷuk̓ək̓níyaʔ“WE ARE HERETO LISTEN”Okanagan Indian BandCOMMUNITY HEALTH PROGRAMSHANDBOOK

CONTENTSOKIB Medical Clinic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Community Health Program . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Community Health Nursing. . . . . . . . . . . . . . . . . . . . . . 6Dental Hygienist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Foot Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Community Health Promotion/Injury Prevention:Chronic Health Conditions and ScreeningOpportunities/Events . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Home Care: AIHC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Home & Community Care: HCC. . . . . . . . . . . . . . . . . . . 9Mental Health & Wellness Program . . . . . . . . . . . . . . . . . . . 10CRISIS AND AFTER HOURS CONTACTS. . . . . . . . 11Harm Reduction Program. . . . . . . . . . . . . . . . . . . . . . . 12Further Supports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Health & Wellness Activities Program. . . . . . . . . . . . . . . . . . 14Child & Youth Program . . . . . . . . . . . . . . . . . . . . . . . . . 14Elders Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Transportation Program. . . . . . . . . . . . . . . . . . . . . . . . 16Public Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Food Security Program. . . . . . . . . . . . . . . . . . . . . . . . . 17Child & Family Services Program . . . . . . . . . . . . . . . . . . . . . . 18June 2022

OKIB MEDICAL CLINICOKIB Health is pleased to announce the opening ofthe new OKIB Medical Clinic, a primary care clinicestablished in partnership with Shuswap North OkanaganDivision of Family Practice and Interior Health.TEAM-BASED CARE APPROACHThe Clinic uses a team-based care approach to health care.Team-based health care happens when different health careproviders work together with you to meet your health careneeds. The providers you see will depend on the nature of yourcondition. Through this unique partnership we aim to becomeyour “medical home” where the majority of your health carecan be provided in a culturally safe and welcoming space.kʷu alá kʷuk̓ək̓níyaʔ“WE ARE HERE TO LISTEN”OKIB HEALTH TEAM IS COMMITTED TO CARINGFOR YOUR PERSONAL INFORMATIONMembers accessing programs and services providedby the Health & Wellness team, can be assured thatprotecting your privacy is a priority, and all of yourrecords and our interactions are kept strictly confidential.

CARE SERVICES PROVIDEDPrimary care services offered through theOKIB Primary Care Clinic include: Medical assessments, diagnosis and treatment plans Physical exams for newborns including babygrowth and development checks Frail seniors and elderly care Chronic disease screening and management Diabetes Hypertension COPD and lung disease Sexual health counselling and management Birth control options Check-ups and screening Teen health Specialist referrals Mental health care focusing on patient choice Support and treatment for alcohol and drug addictions Medication management and renewals Vaccinations4

OKIB now has a doctor onreserve five days per week.CONTACT USTo talk with a doctor or nurse please call:250-503-0877 to make an appointment.CLINIC HOURSMonday – Friday8:00 am – 4:30 pmPhone: 250-503-0877Fax: 250-503-0876CLINIC LOCATIONOKIB Health Centre76 Head of the Lake RoadVernon, BC V1H 2A4911IF YOU ARE IN ANEMERGENCY5

COMMUNITY HEALTH PROGRAMCOMMUNITY HEALTH NURSING Immunizations for all ages (Elders, adults,youth, school-aged children, and infants) Tuberculosis Program (e.g. TB skin testing and follow up) Communicable Disease Management Prenatal and Postpartum Support andeducation, breastfeeding support Infant and Child Growth and Development Community Health Promotion and InjuryPrevention (diabetes support, education, screeningopportunities, mammogram clinics, etc.) Access to harm reduction supplies and Naloxone kits.DENTAL HYGIENIST Oral Health check-ups and screenings, fluorideapplications, oral health education, referrals Assistance to navigate the oral healthcare system.FOOT CARE NURSE Specialized foot care assessments, treatmentsprovided by trained Foot Care Nurse.COMMUNITY HEALTH PROMOTION/INJURYPREVENTION: CHRONIC HEALTH CONDITIONSAND SCREENING OPPORTUNITIES/EVENTS· Education/Teaching in an individual or groupsetting for a wide range of health conditions· Screening and Education: health screening events inconjunction with health education for Community Members.6

CONTACT USMonday – Friday8:00 am – 4:30 pm250-542-5094. . . . . . . . OKIB Health Centre,Community Health NursingDental HygienistKennedy LouisOralHygiene@okanagan.org250-241-5101Foot Care NurseJune Pfannschmidt, RNJune.pfannschmidt@okanagan.orgTo book an appointment (in on Thursdays and Fridays)250-542-5094Community Health NurseMelanie Marchand, RN, BSNokibrn@okanagan.org250-542-5094 C: 250-309-7364Community Health NurseChelan Mckenzie, LPNLpn2@okanagan.org250-542-5094 C: 250-241-1377Patient Travel Coordinator, Community OutreachRosalie vel@okanagan.org250-306-17567

HOME CARE PROGRAMSADULT IN HOME CARE PROGRAM (AIHC)AIHC Programs goal is to support eligible individuals to maintainfunctional independence within their home and community.AIHC is designed to support family and friends in their careloved ones. This program offers in-person, non-medicalsupports such as light house cleaning, meal preparation,wellness checks and transportation for essential needs.These services are supportive in nature and do not replace careprovided by family or an individual effort to care for themselves.New and existing clients will require an assessment orre-assessment to meet the basic eligibility guidelinesset forth by Indigenous Services Canada.Other requirements include: Status First Nation Living on reserve Financial assessmentCONTACT USHome and Community Care SupervisorBeverly Simpson250-308-84798

HOME & COMMUNITY CARE PROGRAM (HCC)The HCC program goal is to support eligible individuals to maintainfunctional independence within their home and community.HCC is designed to support OKIB community members, familyand friends in their care of loved ones. This program offers inperson, medical supports such as personal care/ incontinencecare, ostomy care, medication assistance, respiratory secretionclearance, exercise assistance and basic skin care.Medical support is offered to community members who are statusFirst Nations, living on reserve with an identified medical need.CONTACT USHome and CommunityCare SupervisorBeverly Simpson250-308-84799

MENTAL HEALTH & WELLNESS PROGRAM In office, online and telephone counselling Substance misuse treatment referrals, preventionactivities and cultural supports assistancewith assessing Opioid Agonist Therapy Peer support – opioid response and harm reductioneducation and resources/supplies such as Naloxone Kitsand Safe Injection Supplies call 310-MHSU (6478) Referrals to other resources and supports as required All sessions are confidential and based upon client’s terms.CONTACT USMonday – Friday8:00 am – 4:30 pm250-540-7416 Please feel free to call our team members directly or Leave a message on the confidential referral linevoicemail 8:00 am – 4:30 pm. We will respond to your call within 2 business days. Clients can also be referred by any member ofthe Health & Social Development Department(e.g. nurses, doctors, Home Care).Jeunesse Pearson, RTC Practice Leadmhwc1@okanagan.org 250-306-9927Grant Louis, Addictions Workeraddworker@okanagan.org 250-306-7179Lovanda Beliveau, Mental Health & Wellness Counsellormhwc2@okanagan.org 250-241-5998 call or textJessa Joles, Child & Youth Mental Health Counsellorchild-youth@okanagan.org 250-241-8433Alexis Rocha, Addictions Workeraddworker2@okanagan.org 250-308-799110

CRISIS AND AFTER HOURS CONTACTSHARM REDUCTIONBCCDC Harm Reduction Serviceshttps://towardtheheart.com/Call or Google: 310-MHSU -87171-800-kuu-us17. . . . . . . . . . KUU-US Crisis Linefor Adults and YouthIndigenous 24 hour Crisis Line1-866-925-4419. . . . . . . . . . 24 HourResidential School Crisis Line1-800-721-0066. . . . . . . . . . Indian Residential SchoolSurvivors’ Society, 24 hour Crisis Line1-888-353-2273. . . . . . . . . . CMHA Vernon Crisis Line1-800-SUICIDE1-800-784-2433. . . . . . . . . . https://www.heretohelp.bc.ca/if you are considering suicideor are concerned aboutsomeone who may be1-855-252-3310 Toll Free. . 24 Hour Hope for Wellness HelplineSupport through online chat:https://hopeforwellness.ca1-800-668-6868. . . . . . . . . . Kid’s Help Phone to speak to aprofessional counsellor, 24 hours/day1-800-663-1441. . . . . . . . . . Alcohol & Drug Informationand Referral Serviceto find resources and support1-877-477-0775. . . . . . . . . . FNHA Indian Residential SchoolsResolution Health Support Program250-260-7171. . . . . . . . . . . . Victim Services RCMP availableMonday – Friday, 8:30 am – 4:30 pm811 . . . . . . . . . . . . . . . . . . . . . . HealthLink BC non-urgentmedical related questions11

HARM REDUCTIONCOMMUNITY SUPPORT WORKER ANDHARM REDUCTION CLINICAL SPACEWorking in conjunction with the OKIB CommunityHealth Nurse and/or OAT Prescribing Nurse.This clinic may be accessed by communitymembers seeking any of the following: Harm Reduction education, teachingsand informative literature Harm Reduction supplies:» Naloxone» safe injection supplies» sharps containers» safe needle exchange» safe sex supplies Education and training to any community memberwho is requiring Overdose Emergency First Aid Referrals to Health Care Providers for furthersupports and resources such as:» OKIB Primary Care Clinic» OAT Program Host Community Engagement Events (PostCOVID or Virtual) that increase the conversationsabout Opioid/Alcohol Use within the OKIB.12

FURTHER SUPPORTS Support and refer Community Member faced withAlcohol Use Disorder and/or Opioid Used Disorderthrough management/treatment to ensure they areable to access necessary care in a timely manner. Provide guidance and direction as the Community Membernavigate themselves through the health care system. Ensure community member has the necessary knowledgeand teaching with respects to their diagnosis. Advocate for improved care or access to carewhen it comes to treatment for AUD or OUD. Provides transportation to necessary appointments andtreatments if Community Member is unable to do so. Partnering and providing a safe place for GroupSessions facilitated by a trained and knowledgeableAddictions Worker to address the needs ofCommunity Members with AUD and/or OUD.PRIVACY AND CONFIDENTIALITY Privacy and confidentiality are the utmostimportance to our Harm Reduction team. To ensure this, Community Members can call to arrangepick up with our Harm Reduction worker ahead of time. Or call for our mobile clinic to come to youfor your Harm Reduction needs.13

HEALTH & WELLNESS ACTIVITIESCHILD & YOUTH ACTIVITIES PROGRAMThe youth programs are targeted towards youth, ages 7-18, andprovide cultural, physical activities, and life skill programs. Theyouth programs are used to encourage the OKIB Youth to becomeinvolved in their community and to help build self-esteem.CONTACT USMonday – Friday8:00 am – 4:30 pmTaiwo Penneractivities@okanagan.org250-241-6946Dwayne Lawrenceyouthrecreation@okanagan.org250-241-474114

ELDERS PROGRAM Provide physical, mental, spiritual, andcultural nourishment to Elders. Provides activities and programming for65 membership to participate in. Elders Lunch – Provide lunch to Elders, weeklyon Thursdays from 11:00 am – 3:00 pm Cultural and recreational activities Promote healthy living through a variety ofgroup sessions and drop-in sessions.CONTACT USMonday – Friday8:00 am – 4:30 pmSharmaine Gregoireeaw1@okanagan.org250-241-4934Candace Gregoireeaw2@okanagan.org250-309-013715