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Planning9/15/20, 12:05 PMUNIT REPORT(Semi) Annual Report FY20Generated: 9/15/20, 12:01 PMCampus RecreationMissionDescription: Campus Recreation provides inclusive recreational experiences that inspire student success and lifelong well-being.VisionDescription:UH Campus Recreation aspires to create a culture of: Intentionality, by creating experiential learning opportunities that meet the needs ofthe diverse UH community. Engagement, by providing opportunities for involvement through the utilization of extraordinary facilities,programs, and services. Student Success, by creating a student driven department with professional leadership. Values: SERVICE – Weare committed to providing quality service to the UH community through intentional patron interactions, safe and reliable equipment,well-maintained facility spaces, effective communication, and knowledgeable staff. INTEGRITY – We are driven by our mission, visionand values in all decisions. Through our actions, we will demonstrate knowledgeable and consistent decision-making that results inbeneficial outcomes for all stakeholders. EMPOWERMENT – We foster the personal growth of our stakeholders through opportunitiesfor self-discovery, team-building, and engagement in experiential leadership and learning. FUN - We strive to provide an enjoyable andchallenging environment for participants and employees, in an attempt to improve personal success and strengthen the connection to UH.SAFETY – We are dedicated to providing an environment free from physical, mental, and emotional harm. We will utilize riskmanagement training and techniques to prepare all staff members to recognize and correct any potential hazards, as well as respond toaccidents and emergencies. INCLUSION – We demonstrate our commitment to inclusion by providing intentional programming andservices for all. We embrace a full spectrum of opportunities that challenge the UH community to grow and think differently.Annual ReportDepartmental Points of Pride:Well-being initiatives were expanded to support the overall health and well-being of UH students, faculty, and staff.A part-time Registered Dietitian was hired to complement the Dietetic Intern to provide nutritional consultations to the UHcommunity on an appointment basis.The “Exercise is Medicine” program was expanded to include campus wide events, consistent free and low-cost physicalactivity opportunities, as well as a referral program for patients at the Health Center, who can receive discounted PersonalTraining, Nutrition Services or Group Training registrations. It is planned to expand this program to the other components ofthe Health and Well-being portfolio in the near future as well.Employee wellness programs have been expanded to include yoga at the AD Bruce Religion Center, Technology Bridge, and atthe CRWC.Virtual programming was implemented including fitness challenges, live and on demand group fitness workouts, a library of ondemand workouts, and eSport offerings to remotely engage and support the well-being of students, faculty, and staff during theCOVID-19 pandemic.As one of the largest student employers on campus, Campus Recreation expanded student leadership and development opportunitiesfor its student employees.The Campus Recreation Leadership Academy was fully implemented to teach employees critical skills necessary to meet andexceed job expectations while increasing nationally recognized leadership competencies. The academy has been concentratedinto a one day intensive workshop as a prerequisite for all student supervisory level positions to raise the foundation ofleadership positions to be rooted in five pillars 1) leadership and supervision, 2) communication, 3) values based decisionmaking, 4) resiliency, and 5) diversity and inclusion. Ultimately providing our employees the ability to start thinking a positionahead as they pursue a leadership position within the department. Promoting a life of leadership, engagement, personalcommitment, ownership, accountability, and application of critical thinking skillsThe "Whole Student Initiative" was implemented to feature monthly development topics that focus on student employee’s w/18303/year/2189/unit/10440Page 1 of 27
Planning9/15/20, 12:05 PMbeing and ability to respond to life circumstances. Monthly workshops are offered from September 2019 through April 2020 inall 8 dimensions of well-being (e.g. occupational, social, environmental, spiritual, physical, financial, psychological, andintellectual). These developmental workshops materials, presentation, and activities that are personalized and administered at afoundational level to promote maximum retention and application.Campus Recreation took six undergraduate student employees and three graduate students to the NIRSA Region IV Conferencein Tulsa, Oklahoma where they had the opportunity to network, attend educational sessions for personal and professionalgrowth, as well as participate in mock interviews, resume reviews, and volunteer as session monitors.During the COVID-19 pandemic, Campus Recreation created a "Return to Rec" online eLearning module for studentemployees to prepare them to reopen the CRWC. The training covered operational and program modifications or suspensions,changes to the emergency action plan, and creating a culture of care.Intramural Sports and Sport Clubs became increasingly engaged and competitive by hosting or qualifying to compete at variouslevels of their respective sports.Women’s Volleyball placed 2nd at the UT – Dallas Volleyball TournamentMen’s Ultimate hosted their first home tournament at Gertner Fields hosting 10 visiting teams over Saturday and Sunday Oct.19th and 20th. Men’s Soccer was promoted into the Premiere Division with the Texas Collegiate Soccer League, the highestdivision within the league. Water Polo finished 3rd in the Texas Division of the CWPA league. Jacob Doxey, a Men's Lacrossemember, was selected as the Lone Star Lacrosse Alliance Division III 2020 MVP.One flag football team from each of the men’s, co-rec, and women’s leagues participated in the NIRSA Region IV FlagFootball Championships hosted by the University of Texas – Austin in the Fall 2019 semester.Intramural Sports sent five student basketball officials to work a NIRSA Club Basketball tournament hosted at University ofHouston Downtown in February 2020.Utilization Reports:Semi-Annual UtilizationsAquatics experienced flat participation rates related to total participations among both Life Safety Courses and registered activities.Participation grew from 136 to 137 and 82 to 83 participations respectively from fall 2018 to fall 2019.Within the Outdoor Adventure program, climbing wall participations increased from 2,224 to 2,611 for a 17% increase and adventuretrip participations increased from 42 to 51 for a 21% increase.Within the Fitness program, personal training increased from 852 to 948 sessions sold from fall 2018 to fall 2019 for an 11%increase; group fitness participation increased from 7,178 to 7,660 from fall 2018 to fall 2019 for a 7% increase, and participation inother fitness programs such as Small Group Training, Fit for Hire, and special events increased from 200 to 297 participations fromfall 2018 to fall 2019 for a 49% increase. Growth in these areas is attributed to program improvements in the structure of fitnessconsultations, continuing education opportunities for staff, the creation of new programs, and the expansion of some existingprograms.Twelve activities and events were offered within the Intramural Sport program. Unique participants decreased from 2,401 to 2,243from fall 2018 to 2019 for a 7% decrease, and total participations decreased from 8,166 to 7,216 for a 12% decrease. Part of thedecrease may be associated with the CRWC roof challenges that led to the cancellation of 27-hours of indoor soccer programming,and rain also contributed to 20-hours of cancelled programming for flag football.Sport Clubs unique participants increased from 668 to 693 from fall 2018 to fall 2019 for a 4% increase and maintained 23 clubs. Wereformatted the internal tracking system to better maintain club records, which helped improve the accuracy of records. Totalparticipations increased from 3,521 to 5,307 from fall 2018 to fall 2019 for a 51% increase. We contributed the increase to betterutilization of Connect2 forms to ensure all practices were being recorded accurately.The overall CRWC unique participants decreased 6% from 18,648 to 17,510 from fall 2018 to fall 2019, and total participationsdecreased 8% from 230,299 to 212,039. We believe some of the decrease is attributed to the loss of the surface parking lot across thestreet from the CRWC which allowed students, faculty, and staff with a parking permit to park close to the facility early mornings,afternoons after 4pm, and on weekends during flex parking hours. Student participation decreased by 10 % (fall 2018, 213,944 to fall2019, 192,283) partly due to fall 2018 numbers including the guest pass count in total participation. During an analysis completed byFusion, it became apparent the previous reports included the total guest passes and grouped their sponsors. Previously, sponsoredguests were included in all categories under total participation. Currently the values reflect sponsored guests separated from ports/view/18303/year/2189/unit/10440Page 2 of 27
Planning9/15/20, 12:05 PMThe CRWC has seen a 14% increase in facility tours from 225 to 262 from fall 2018 to fall 2019, and an 18% increase in the numberof tour participants going from 1,920 to 2,334 respectively.Annual UtilizationsUtilizations for the year are down due to the COVID-19 pandemic. The CRWC and all in person programs were incrementally suspendedbetween March 11-24, 2020, and then all in person operations remained suspended through August 9, 2020. When the CRWC did reopenon August 10, 2020, many programs, services, and activity spaces remained suspended due to COVID-19 guidelines.Within the Aquatic program, participation was down by 100% from spring 2019 to 2020 as all registered programs were scheduledfor the last half of the spring semester, and we were unable to execute any of them due to the COVID-19 pandemic. Overall, aquaticparticipations are down 65% from 390 (FY19) to 137 (FY20) for Life Safety Classes and down 84% from 529 (FY19) to 83 (FY20)for registered programs. Despite being awarded the Make a Splash Grant, no swim lessons were offered due to the pandemic.Despite closing the climbing wall on March 11 due to the pandemic, spring semester unique participants increased by 1% from 584(FY19) to 591 (FY20) and total participations increased slightly from 1,331 (FY19) to 1,341 (FY20). Overall, climbing wall numberswere down 8% from 4,276 (FY19) to 3,952 (FY20). Outdoor trips were down during the spring semester by 42% from 68participations (FY19) to 39 participations (FY20) and were down 18% for the year from 110 (FY19) to 90 FY20).Within the fitness program, Personal Training participations decreased from 2,160 (FY9) to 1,470 (FY20) for a 32% decrease, GroupFitness participation decreased form 17,432 (FY19) to 12,381 (FY20) for a 19% decrease, and registered program participationdecreased from 1,643 (FY19) to 1,020 (FY20) due to the facility suspending in person programs for over 5 months.In spring 2020, we offered 17 Intramural Sports events. Due to COVID – 19, we were not able to fully execute 5 in-person events,but we added back another 6 virtual events. We had 271 teams and/or individuals participate for a total of 1,514 unique participantsthat engaged in 2,919 total participations during the semester. Due to the cancellation of all in-person programming after springbreak, we saw a decrease from 2,154 (FY19) to 1,514 (FY20) for a 30% decrease in our unique participants and a 62% decrease inour total participations from 7,721(FY19) to 2,919 (FY20). Although we added virtual programming in the second half of thesemester, it only equated to 43 participants. Additionally, we saw a 7% decrease in our female participation from spring 2019 as wewere unable to offer one of our most popular female participated sports, 6v6 Indoor Volleyball. Due to the cancellation of CougarCub Camp, we were able to offer virtual Summer Intramural Sports programming with 9 virtual events that engaged 244 uniqueparticipants for a total of 1,107 total participations. Most of the unique participants and total participations came from the Lone StarStroll Step Challenge which had over 170 participations for four consecutive weeks. Overall, the Intramural Sports program saw onlya 6% decrease in total unique participants from FY19 at 3,485 to FY20 at 3,278, but saw a massive decrease of 31% in totalparticipations from 16,242 to only 11,242. This decrease can be correlated directly to the impact of COVID–19 on our programming.The program was not able to offer Outdoor Soccer in the second half of the spring semester which is one of the programs most highlyparticipated leagues.In spring 2020, the Sport Clubs program unique participation grew from 880 in Spring 2019 to 885 in spring 2020 while maintaining23 total clubs. Even though the second half of the semester was cancelled due to COVID–19, total participation grew from 2,956 inspring 2019 to 3,483 in spring 2020 for an 18% increase. This increase, even with half of the semester cancelled, can be contributedto the positive effects that the technology of Connect2 has had on our participant tracking. Overall, the Sport Clubs programmaintained 23 total clubs with the removal of the Cricket Club and the addition of the Brazilian Jiu-Jitsu Club. Unique participantsdecreased 2% from 899 in FY19 to 885 in FY20. Total participation continued to increase by 28% from 6,842 in FY19 to 8,790 inFY20. The program continues to improve tracking measures and taking into consideration engagement with visiting club members,but improvements can continue be made as the total participation numbers still do not include clubs that practice off campus or insidethe CRWC. Further tracking measures can be done to help obtain this data to better reflect the frequency of engagement within theprogram.Family Programs did not offer Cougar Cub Camp due to COVID–19; therefore, no unique participants or total participations wererecorded.The overall unique CRWC participants decreased from 18% from 17,985 (FY19) to 18,871 (FY20), and total participations decreasedby 47% from 276,030 (FY19) to 145,053 (FY20) with the facility suspending all in person work outs on March 24th due to thepandemic. For the year unique CRWC participants decreased 28% from 28,689 to 20,559 and total participations decreased 40%from 594,240 to 357,680 from FY19 to FY20 respectively. The CRWC was closed for in person work-outs for 5-months.Facility tours were down 51% from 987 to 482 from FY19 to ew/18303/year/2189/unit/10440Page 3 of 27
Planning9/15/20, 12:05 PMAttached Files! Aquatics Utilizations-20.xls! Outdoor Adventure Utilization 2020.xls! Fitness Utilization.xls! IM Sports Utilization.xlsx! Sport Clubs Utilization.xlsx! CRWC Access FY20.xlsxAdvancement Opportunities (only if applies):The Aquatic program applied for and received the Make a Splash grant through the USA Swimming Foundation for the thirdconsecutive year to offer free swim lessons to children in the Third Ward community. Unfortunately due to the COVID-19 pandemic,we were unable to execute the plan and offer swim lessons.Fitness received a donation of 8 new kettlebells from Kettlebell Kings by linking our equipment inventory webpage tokettlebellkings.com.A grant application was submitted for a Community Change Grant in partnership with Employee Wellness and Wellness.Marketing Impact (only if applies):Semi-Annual: Through Google analytics, we tracked website visits and compared them to last year's numbers. There were 56,433 users(74.2%) compared to last year's 58,387 (74.2%) of users who organically searched for the UH Campus Recreation website. There were17,356 users (22.8%) compared to last year's 17,604 (22.4%) of users who directly searched the UH Campus Recreation website. Therewere 911 users (1.2%) compared to last year's 742 (0.9%) of users who were referred to the website. There were 1,333 (1.8%) compared tolast year's 1,917 (2.4%) from social media accounts. The decrease in these numbers could be due to the new link added in our bio thatmakes multiple link sharing more accessible. In the last 5 months we have had 894 people view the link tree with 139 clicks to our website.We have increased Instagram followers from 4,139 (January 2019) to 4,778 (November 2019) by 15%. We have increased Twitter followersfrom 3,576 (January 2019) to 3,830 (November 2019) by 7%. We have increased Facebook like pages from 4,610 (January 2019) to 4,675(November 2019) by 1.4%. With the video for hiring new students (May 2019) we had 578 views and the new equipment video had 245views.Annual: Through Google Analytics, we tracked website visits and compared them to last year’s numbers. There were 44,401 users (72%)compared to last year's 61,694 (74.2%) of users who organically searched for the UH Campus Recreation website. There were 15,044 users(24.4%) compared to last year's 18,799 (22%) of users who directly searched the UH Campus Recreation website. There were 1,083 users(1.8%) compared to last year's 869 (1%) of users who were referred to the website. The decrease in these numbers could be due to COVID19 halting all programming so the need for visiting the website was small. There were 1,122 (1.8%) compared to last year's 1,709 (2.1%)from social media accounts. We have increased Instagram followers from 4,491 (August 2019) to 5,180 (August 2020) by 15%. We haveincreased Twitter followers from 3,758 (August 2019) to 3,817 (August 2020) by 2%. We have increased Facebook like pages from 4,651(August 2019) to 4,675 (August 2020) by 7%. With the video for our reopening (August 2020) we had 925 views and the "How to make areservation" video had 723 views on Instagram TV.Additional marketing highlights included:Developed and created virtual programming webpage to promote new virtual program offerings during COVID-19 pandemic.Live Stream- we have successfully gone live on several platforms as a means for virtual programming and engagement.Outreach efforts- Developed virtual tabling event (Zoom with the Rec!) for incoming freshman every other Thursday for 13 weeksduring the summer.Developed and created in the KNOW Instagram TV series to engage students (included guests within the Health & Well-beingPortfolio) for 4 weeks with 980 views in total.Featured in several University of Houston social media posts.Staff Highlights: Personnel Updates (only if changes occurred):Departed StaffMichael Jin, Instructional Assistant for Fitness, December 2019Claudia Cooper, Instructional Assistant for Rec Sports and Family Programs, May w/18303/year/2189/unit/10440Page 4 of 27
Planning9/15/20, 12:05 PMNew StaffAlexandra "Lexie" Murphy, Instructional Assistant for Recreational Sports and Family Programs, July 2020Jonathan Collins, Instructional Assistant for Outdoor Adventures, July 2020Dani Willis, Instructional Assistant for Fitness, July 2020Staff Highlights: Presentations, Involvement/Oversight and/or Awards and Recognition:PresentationsJoseph Secrest & Claudia Cooper, "Stepping Towards a More Effective New Employee: Utilizing Online Learning in Training",NIRSA Region IV Conference and Student Lead On, October 2019Joseph Secrest, Keynote Speaker, "Leadership is a choice; you can choose to go through or GROW through it", NIRSA Region IVConference and Student Lead On, October 2019Cara Green, Aquatics Roundtable, NIRSA Region IV Conference and Student Lead On, October 2019 and Texas Facility Summit,September 2019Christine Curtis, Dan Belcher, and Chris Porras, "Transitioning into a Professional Role", NIRSA Region IV Conference and StudentLead OnClaudia Cooper, "NIRSA Assembly: What is the future of collegiate recreation?", NIRSA Region IV Conference and Student LeadOn, October 2019Cara Green, "Dimensions of Wellness in Aquatics", NIRSA Triventure Conference, November 2019Cara Green, "Aquatics Roundtable", NIRSA Region IV Conference, October 2019Katie Geter, "Talk to a Pro", NIRSA Region IV Conference and Student Lead On, October 2019Katie Geter and Jon Janis, "Summer Camps Roundtable", NIRSA Ideas in Motion, April 2020Katie Geter, Summer Camps Roundtable, NIRSA Ideas in Motion, May 2020Jon Janis, Roundtable Facilitator, State of Texas Sport Clubs Summit, July 2020Courtney Rorex, Young Professionals: Rising and Shining through Transition, Accepted to NIRSA Annual Conference, Phoenix,Arizona, April 2020Joseph Secrest and Claudia Cooper, "Utilizing Articulate as a Learning Management Software and the Process of eLearning", NIRSASummer of Learning presented by Life Fitness, June 2020Joseph Secrest and Claudia Cooper, "Utilizing Articulate as a Learning Management Software and the Process of eLearning", NIRSAAnnual Conference, April 2020Involvement & OversightCara Green, Member, DSAES Assessment CommitteeJoseph Secrest, Member, DSAES Assessment CommitteeMember, Health & Well-being Influencer CommitteeMember, Health & Well-being Assessment CommitteeMember, NIRSA Well-being Task ForceMember, NIRSA Research and Assessment CommitteeMember, NIRSA AssemblyFacilitator, BASICS/CASICS Facilitator, UH WellnessMentor, DSAES LINK Mentor ProgramTeam Lead, DSAES Assessment CommitteeJean Sanders, Member, DSAES, Customer Service CommitteeNorma Lara, Member, DSAES, Customer Service CommitteeAndrew Jones, Member, Wellness Planning CommitteeMember, UH Corporate 5k CommitteeMember, UH Healthy Campus CommitteeKatie Geter, Member, Family Weekend Planning CommitteeHealth & Well-being Networking Event Planning CommitteeVyckie Avila, Member, DSAES MarCom s/view/18303/year/2189/unit/10440Page 5 of 27
Planning9/15/20, 12:05 PMMember, Health & Well-being Marketing CommitteeMember, Health & Well-being Networking CommitteeMember, Weeks of Welcome Steering CommitteeKim Clark, Member, Director of Residential Life Search CommitteeMember, Director of UH Wellness Search CommitteeMember, NIRSA Region IV Nominations and Elections CommitteeMember, NIRSA, Health & Well-being Task Force Member Resource Development Work TeamRachel O'Mara, Mentor, DSAES Link Mentor ProgramChair, CSI Leadership and Civic Engagement Coordinator Search CommitteeClaudia Cooper, Member NIRSA AssemblyCourtney Rorex, Member, Virtual Weeks of Welcome CommitteeZareah Horton, Member, Campus Recreation Advisory BoardAwards & RecognitionAndrew Jones, Sustainability Champion, UH Office of SustainabilityNominated, DSAES Excellence in Programming AwardCourtney Rorex, DSAES Excellence in Programming AwardJoseph Secrest, Nominated, DSAES Outstanding Professional AwardNominated, DSAES Outstanding Assessment AwardNominated, DSAES Excellence in Programming AwardRecipient, DSAES Student Success AwardRecipient, NIRSA Foundation J. Michael Dunn Endowed Scholarship to attend NIRSA Annual Conference and Pre-Conference- totaling 550Recipient, NIRSA Foundation Jennifer R. deVries Endowed Scholarship to attend NIRSA School of Collegiate Recreation Totaling 720Zareah Horton, Nominated, DSAES Outstanding Graduate Assistant Award of ExcellenceVyckie Avila, Nominated, DSAES Outstanding Marketing Professional AwardDan Belcher, Nominated, DSAES Tier One Customer Service Award of ExcellenceNorma Lara, Recipient, DSAES Diversity and Inclusion AwardClaudia Cooper, Nominated, DSAES Student Leader Award of ExcellenceKrislyn Kayworth, Nominated, DSAES Student Success AwardKatie Cribbs, Nominated, DSAES Student Employee Award of ExcellenceCody Rickards, Recipient, DSAES Student Employee Award of ExcellenceCampus Recreation, Nominated, DSAES Tier One Customer Service AwardStaff Highlights: Intentional Staff engagement with students outside of job duties (only if applies):Joseph Secrest, Advisor, Marine Corps, Semper Fi SocietyAndrew Jones, Advisor, Kappa Alpha FraternityAdvisor, Table Tennis ClubAdvisor, Spikeball ClubVyckie Avila, Advisor, Lambda Theta AlphaInside DSAES Engagement: Partners (if applies): A.D. Bruce Religion CenterCougars in RecoveryCounseling and Psychological ServicesDean of Students OfficeHealth CenterStudent Involvement (Center for)Students with DisABILITIES (Center for)UH WellnessInside DSAES Engagement: Partner Explanations (if s/view/18303/year/2189/unit/10440Page 6 of 27
Planning9/15/20, 12:05 PMStudent Health & CAPS - Exercise is Medicine referral program and presentations.AD Bruce Religion Center - Campus Recreation is offering satellite group fitness classes for UH community.CSI - Cat's Back was hosted in the CRWCUH Wellness & Student Health Services - Weeks of Welcome Zumbathon to UH StudentsDean of Students - Family Weekend ProgramHealth & Well-being Portfolio - Well-Being Influencers, Well-being Assessment Planning, Marketing Committee, and NetworkingEventsWellness - The Sport Club program held a food drive to promote and support the Cougar Cupboard.Outside DSAES Engagement: Collaborations and partnerships (only if applies):Athletics - CRWC Natatorium is home to the varsity Swim and Dive team. Campus Recreation worked with Athletics to incorporatefield maintenance through their outsourced service provider. Intramural Sports basketball championships were scheduled in theFertitta Center, and a fitness boot camp was scheduled in TDECU and had to be cancelled due to the pandemic.Office of Sustainability - Collaborated to offer and promote volunteer events and the B-cycle program.Department of Health & Human Performance - Dietetic Internship Program to offer nutritional consultations to UH students.Human Resources - To promote and provide employee wellness opportunities such as Healthy Campus Week, Community ChangeGrant, Employee Wellness Fitness Classes, Lunch and Learn Presentations, Corporate 5k planning, and virtual fitness challenges.Intramural Sports and Campus Outreach collaborated to provide a flag football tournament while allowing intramural sports officialstheopportunity to gain experience by officiating an increased number of games prior to the intramural season starting. This provided UHstudents an opportunity to play flag football while also benefiting the intramural sports official's training program. Nine teams withover 100 participants played in the 1-day tournament.Outside DSAES Engagement: Support other Advisory Boards or Committees (if applies):Rachel O'Mara, Children's Learning Center Advisory BoardAreas for Continuous Improvement:OpportunitiesWe continue to work with campus partners to identify facility spaces to provide recreation programming beyond Campus Recreationfacilities. We are currently offering yoga at the AD Bruce Religion Center and are exploring options with Athletics.A partnership with Campus Health Services to expand the "Exercise is Medicine" program, as well as incorporating Counseling andPsychological Services is being pursued to further enhance the health and well-being of students.In conjunction with HR and Employee Wellness, additional employee wellness opportunities within and beyond the CRWC havebeen offered, and we continue to gather benchmark data and explore additional options to engage faculty and staff.We increased our requested amount of grant funding through the Make a Splash program which would allow us to potentially doublethe number of swim lessons we could offer to low socio-economic families in surrounding neighborhoods that may not otherwisehave access to this service. Additional grant opportunities are being explored by other programs.There are additional opportunities to increase collaborations within the HWB portfolio to further enhance the health and well-being ofUH students, faculty, and staff.ChallengesParking for faculty/staff and UH Affiliates has become a big challenge and is one of the leading causes for member cancellations,especiallynow that zone parking has been implemented. Members are no longer able to park close to the CRWC unless they park in the visitorparkinggarage, thus paying for hourly parking in addition to their zone parking permit for those with permits for other parking zones oncampus. Parking continues to be a struggle related to memberships, rentals, and special events. It was even more of a challenge thisyear as the parking lot across the street from the facility was closed due to the construction of a new parking garage. This has resultedin limited parking. In addition, the paid parking model on weekends has created an additional barrier for people wanting to hold theirevent on campus due to the nature of the rental. The parking options are not conducive to some of the events wanting to use ourfacilities. The parking rules do not allow you to come and go without paying a fee each time and if you try to rent out a surface lot 18303/year/2189/unit/10440Page 7 of 27
Planning9/15/20, 12:05 PMparking garage the fee is high and it does not guarantee the entire lot. Parking is also impacting students now that they can't parkacross the street from the CRWC early mornings, evenings, and weekends.We continue to struggle with an aging facility and a variety of deferred maintenance facility issues including the roof, foundationmoisture issues that have damaged the wood and terrazzo floors, HVAC and boiler issues. The roof will be replaced this year, andrepairs to the floors will follow in 2021-2022. Both domestic boilers were recently replaced, and now we face challenges withobsolete and non-functioning controls for the HVAC boilers whi
19 and 20 . Men's Soccer was promoted into the Premiere Division with the Texas Collegiate Soccer League, the highest division within the league. Water Polo finished 3rd in the Texas Division of the CWPA league. . Within the Fitness program, personal training increased from 852 to 948 sessions sold from fall 2018 to fall 2019 for an 11%
