The Servant Is Leader - Greenleaf Center For Servant Leadership

Transcription

But to me, [Journey to theEast] clearly says –– the greatleader is seen as servantfirst, and that simple fact isthe key to his greatness. Leowas actually the leader all ofthe time, but he was servantfirst because that was whathe was, deep down inside.Leadership was bestowedupon a man who was bynature a servant. It wassomething given, that couldbe taken away. His servantnature was the real man, notbestowed, not assumed, andnot to be taken away. He wasservant first.The Servant is Leader- Robert K. Greenleaf, 1970 -

LEO’S CHALLENGERobert K. Greenleaf shared how he was inspired by the characterLeo in Herman Hesse’s Journey to the East. By his example,Leo demonstrated what it means to serve others first. ServantLeadership is a philosophy that seeks to serve first, and from thatservice, leadership from the heart emerges. I am my most effectiveleader when I serve others.Therefore, I believe: Servant Leadership is a way of being that leads to a wayof doing, and a way of doing that leads to a way of being. Servant Leadership is built upon the principles of trust,awareness, empathy, and community. Servant Leadership embraces the many paradoxes ofserving AND leading. Servant Leadership is intimately personal and profoundlyprofessional, woven into the fabric of who we are withfamily, friends, colleagues, and community. Servant-Leaders respect and welcome differing values,viewpoints, experiences, and draw upon our best skills andbehaviors to foster a culture that calls us to be our bestselves. Servant Leadership is more about who we are for eachother, rather than who we are to each other. Servant Leadership is a pathway for creating a more just,caring, and loving society when we approach others withunlimited liability. Servant Leadership demands accountability to each otherand carries responsibility for successful organizationsthat serve. Servant-Leaders have a Heart for Service and a Head forResults. Servant Leadership is not about me, but it starts with me.Inspired by writings of Robert K. Greenleaf

WELCOME!Welcome to the 25th International Greenleaf ServantLeadership Conference!PAT FALOTICOCHIEF EXECUTIVE OFFICERGREENLEAF CENTER FOR SERVANT LEADERSHIPDuring this event, we will build upon the foundationslaid by Robert K. Greenleaf, and draw upon the coreprinciples of his writings. We will explore the nature ofthe servant-leader at work. We will appreciate how theservant-leader achieves great outcomes for his or herself, those he or she serves and the organization andits stakeholders that he or she is committed to. Wewill remember that we focus on this work to make theworld a better place for all.You will find opportunities throughout the conferenceto connect with your fellow servant-leader journeymen.Please use this time to learn from each other. I certainlyplan to connect with you and learn!An event of this nature requires a labor of love. I ampersonally grateful to those who have labored in love,in what Greenleaf called unlimited liability, to makethis conference possible. Thank you to: The vision of our Board of Trustees Our amazing staff Our committed partner, TEAMTRI Our generous sponsors Our inspiring speakers Our supportive host committee and friendsAnd all those who respond to our asks for supportwith the servant’s question: “How can we help youserve better?” Our answer, let’s create a servant-leader“tipping point”. Let’s fill the great institutions in oursociety with servant-leaders. They will put us on a pathto a more loving and just society.With you on the journey,4GREENLEAF SERVANT LEADERSHIP CONFERENCE

YOUR CONFERENCE GUIDEThank You to Our Sponsors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Schedule At-a-Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Thursday Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Conference Emcee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Opening Session Keynote Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Friday Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Saturday Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Saturday Morning Keynote Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Closing Session Keynote Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Thank You. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Become a Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Conference Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Robert K. Greenleaf. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39THE JOURNEY STARTS HERE5

THANK YOU TO OUR SPONSORSThe Robert K. Greenleaf Center for Servant Leadership sincerely thanksour sponsors for supporting the mission of servant leadership. We areconfident that by making this conference possible, our sponsors arehelping all attendees walk away better prepared to advance servantleadership in their personal and professional lives.Platinum levelSilver levelBronze level6GREENLEAF SERVANT LEADERSHIP CONFERENCEGold level

SCHEDULE AT-A-GLANCETHURSDAYSee pages 10-15 for detailed schedule.2:00 p.m.A Glimpse Inside Local Servant-Led OrganizationsPre-Conference Sessions3:00 p.m.Conference Check-InBookstore & Exhibit Area Opens5:00 p.m.Welcome ReceptionTexas Ballroom A6:00 p.m.Opening General SessionTexas Ballroom B7:15 p.m.Servant Leadership Community World CaféTexas Ballroom B8:00 p.m.Dinner on Your OwnFRIDAYSan Antonio 2, 3 & 4Texas Pre-FunctionSee pages 16-23 for detailed schedule and workshop locations.7:00 a.m.BreakfastTexas Ballroom B8:00 a.m.General Session IITexas Ballroom B9:00 a.m.Servant Leadership in ActionWorkshops – Round 110:15 a.m.Servant Leadership in ActionWorkshops – Round 211:15 a.m.So What Conversations to Deepen Our Learning12:15 p.m.General Session III and Lunch2:15 p.m.Servant Leadership Works – How Do We Know?Workshops – Round 13:30 p.m.Servant Leadership Works – How Do We Know?Workshops – Round 24:45 p.m.So What Conversations to Deepen Our Learning7:00 p.m.Speaker Dine AroundSATURDAYTexas Ballroom BSee pages 24-30 for detailed schedule and workshop locations.7:00 a.m.BreakfastTexas Ballroom B8:00 a.m.General Session IVTexas Ballroom B9:45 a.m.Pursuing a More Loving and Just SocietyWorkshops – Round 111:00 a.m.Pursuing a More Loving and Just SocietyWorkshops – Round 212:15 p.m.Closing Session and LunchTexas Ballroom BTHE JOURNEY STARTS HERE7

Robert K. Greenleaf’s desireto put others first inspiredhim to coin the term “servantleadership”. Since then, hiswords have transformed intoa movement.As servant-leaders, our journeycan be treacherous. The mountainswe face are intimidating and thegear we need is cumbersome, butwhen we stare into the face ofan oftentimes dark world, we seea better path. A path of humilityand compassion. A journey ofboth personal enrichment andprofessional success, beginningin both our homes and our offices.This journey is for all of us, butit begins with each of us. And itstarts here.

THREAD 1WHERE AM I ON MY SERVANTLEADERSHIP JOURNEY?“The servant-leader is servant first.It begins with the natural feelingthat one wants to serve, to servefirst. Then conscious choice bringsone to aspire to lead. He [she] issharply different from the personwho is leader first, perhaps becauseof the need to assuage an unusualpower drive or to acquire materialpossessions. The leader-first andthe servant-first are two extremetypes. Between them are shadingsand blends that are part of theinfinite variety of human nature.”The Servant is Leader, Robert K. Greenleaf, 197010GREENLEAF SERVANT LEADERSHIP CONFERENCE

THURSDAY SCHEDULE2:00 p.m.SAN ANTONIO 2, 3 & 4Pre-Conference Sessions:A Glimpse Inside Local Servant-Led OrganizationsFeaturing TDIndustries, Publishing Concepts, Inc. & Coppell (TX) Police Department.3:00 p.m.Conference Check-InBookstore & Exhibit Area Opens5:00 p.m.WELCOME RECEPTIONTEXAS PRE-FUNCTIONTEXAS BALLROOM AMeet your fellow expedition members as we kick off the 25th InternationalServant Leadership Conference.6:00 p.m.OPENING GENERAL SESSIONTEXAS BALLROOM BFeaturing “The Mountains Never Bend,” a keynote address from John Beede, withintroduction by Art Barter, Founder and CEO, Servant Leadership Institute (SLI)“The mountains will never lower themselves to your level, but you must rise to thedemands presented to you by the climb. It’s our purpose, as humans, to helpone another overcome our mountains.” Author, speaker, and Mt. Everest climberJohn Beede will help us explore the journeys we lead, the goals we create, andthe mountains that stand in our way.7:15 p.m.Servant Leadership Community World CaféTEXAS BALLROOM BPresented by Christa Williams, Executive Director, Sophia FoundationThe conference begins by engaging attendees in conversations that lead todeeper understanding about servant leadership. The Café is intentionallydesigned for connecting, conversing, and learning with and from each other.Communities only exist when people invest in conversation and recognize thatit’s about who we are for each other, not simply to each other.8:00 p.m.Dinner on Your OwnSHARE YOUR JOURNEY#GREENLEAF25THE JOURNEY STARTS HERE11

BYRON V. GARRETTCONFERENCE EMCEECONTINUE THE CONVERSATIONWITH @BYRONVGARRETTOne of the most compelling voices of our time,Byron V. Garrett is Chairman of the NationalFamily Engagement Alliance (NFEA), a nonprofitdedicated to transforming education throughmeaningful family engagement. Byron serves asthe Director of Educational Leadership & Policyfor Microsoft and is a consulting author forScholastic. In 2017, Scholastic launched the ByronV. Garrett Social Emotional Learning Collection,created to foster social and emotional learningin today’s classrooms. He is an Emissary forThe Guyana Foundation and a Board Memberfor Jobs for Virginia’s Graduates and the CeCePeniston Youth Foundation. He was also namedto the Black Enterprise 100 Modern Men ofDistinction list and The Root 100 recognizingemerging and established African-Americanleaders under 45 who are making extraordinarycontributions.MY JOURNEY NOTESTHE JOURNEY STARTS HERE13

SHERPA:A member of a Tibetan people living on the highsouthern slopes of the Himalayas in eastern Nepaland known for providing support for foreign trekkersand mountain climbers.

JOHN BEEDES H E R PA L E AD E R S H IP :TRAITS OF HIGH-ALTITUDE SERVANT LEADERSOPENING SESSION KEYNOTE SPEAKERCONTINUE THE CONVERSATIONWITH @JOHNBEEDEWorldwide adventure icon and speaker JohnBeede is the author of multiple highly acclaimedbooks. Along with reaching his lifelong dream ofclimbing to the summit of Mount Everest, Johnhas been featured in dozens of prestigiousmedia outlets such as 60 Minutes and TheWeather Channel. He’s presented to over 580,000live audience members in 46 U.S. States and 6countries, including TEDxCapeTown, which wasattended by South Africa’s most influentialthinkers and leaders.Having built, sold, and consulted for companiesvalued in the tens of millions of dollars, hehas self-funded his travels to 51 countries onall continents except for Antarctica. A lifeenthusiast who lives his message of goal-setting,productivity, and high performance, John is inthe constant process of architecting his life intoa great adventure.MY KEY TAKEAWAYSTHE JOURNEY STARTS HERE15

FRIDAY SCHEDULE7:00 amBreakfastTEXAS BALLROOM B8:00 amGENERAL SESSION IITEXAS BALLROOM BFeaturing a welcome to Dallas by Greenleaf Trustee Emeritus Jack Lowe and thepresentation of the first annual Ann McGee Cooper Spirit of Servant LeadershipAward.9:00 am SERVANT LEADERSHIP IN ACTIONWorkshops - Round 1A Nobler Side of Leadership:The Art of HumanagementSAN ANTONIO 3Linda Belton, Retired, US Veterans Health AdministrationThe presenter shares her experience in bringing servant leadership to theDepartment of Veterans Affairs, an organization that is a “work-in-progress.”She introduces the concept of “Humanagement: pairing the hard skills ofmanagement with ‘people-first’ leadership.” The workshop offers a fresh slant onmeeting the critical challenges of contemporary organizations, while honoringthe humanity of everyone they touch.Engaging and Transforming EnterprisesSAN ANTONIO 1Joe Patrnchak, Principal, Green Summit Partners LLCAs former Chief Human Resources Officer of the Cleveland Clinic, Joe will usethe Clinic as a case study to show how servant leadership was an integral partof a strategy to transform the organization. He will highlight some key principlesand learnings from his experiences and from his book The Engaged Enterprise:A Field Guide for the Servant-Leader.The Self-Interest of Servant LeadershipDALLAS 5Dr. Eric Russell, Utah Valley State University“Servant leadership is servitude” is the mantra of the skeptic. To successfullyovercome this skepticism, leaders must persuade those in doubt that anorganizational culture of servant leadership benefits all, not just those served.An understanding of the cycle of benefit and self-interest of servant leadershipenables leaders to convince those in doubt that serving others serves self.Motivation and Productivity: The ServantLeadership Formula for SuccessDALLAS 6 & 7Dr. Kent Keith, President Emeritus, Greenleaf Center for Servant LeadershipGreenleaf went beyond Theory X and Theory Y, and shifted attention fromextrinsic motivation to intrinsic motivation. Empirical research suggests that thedesire to serve, the focus on growing people, and the emphasis on meaningfulwork combine to produce higher levels of persistence, performance, andproductivity in the workplace.16GREENLEAF SERVANT LEADERSHIP CONFERENCE

10:00 amSocial Break10:15 amSERVANT LEADERSHIP IN ACTIONWorkshops - Round 2Practical Tools to Put Servant Leadership to WorkDALLAS 6 & 7Allison Russell, Executive Consultant, ThirdRiver PartnersJoe Seestadt, Executive Consultant, ThirdRiver PartnersThrough this interactive workshop, attendees will take the "why" concepts ofservant leadership and move them to the practical "how" implementation ofserving leadership. ThirdRiver Partners brings a set of frameworks that teachan "inside-out" approach to change management, where leaders learn how toengage their teams at the commitment level through a shared leadership model.During this workshop, attendees will not only learn the philosophy of servingleadership, they will also practice the art of shifting themselves and others froma problem to an outcome focus. Attendees will walk away with practical toolsthat are powerful in being a serving leader.Serving, Leading, and StorytellingDALLAS 5Tom Thibodeau, Distinguished Professor of Servant Leadership, Viterbo UniversityEvery culture is defined by its artifacts of music, story, symbols, and icons.Servant-led cultures pay attention to these artifacts in their commitment tothe growth and development of persons, institutions, and communities. Thisis a process of formation which can lead to transformation. Culture transmitsmeaning everyday. This workshop will focus on building servant-led culturesthrough storytelling and ritual. We are spirit carriers as Greenleaf has written.Servant Leadership “Down on the Farm”SAN ANTONIO 3Art Barter, Founder and CEO, Servant Leadership Institute (SLI)This interactive workshop is based on Farmer Able by Art Barter, a fable aboutservant leadership transforming organizations and people from the inside out.This workshop provides the basics of what servant leadership is and what it isnot. You will compare the power model of leadership to the service model andevaluate how these models affect employee engagement and productivity. Thenine behaviors of servant-leaders as defined by SLI will also be explored.A Nobler Side of Leadership:The Art of HumanagementSAN ANTONIO 1Linda Belton, Retired, US Veterans Health AdministrationThe presenter shares her experience in bringing servant leadership to theDepartment of Veterans Affairs, an organization that is a “work-in-progress.”She introduces the concept of “Humanagement: pairing the hard skills ofmanagement with ‘people-first’ leadership.” The workshop offers a fresh slant onmeeting the critical challenges of contemporary organizations, while honoringthe humanity of everyone they touch.11:15 amSo What. Conversations to Deepen Our LearningPlease remain in your respective breakout rooms for a faciltatedconversation about your Round 1 workshops.THE JOURNEY STARTS HERE17

THREAD 2HOW DO I KNOW SERVANTLEADERSHIP MAKES A DIFFERENCE?FRIDAY SCHEDULE12:15 pmLUNCH & GENERAL SESSION IIITEXAS BALLROOM BLunch sponsored by Servant Leadership InstituteServant Leadership: From Greenleaf to Now. Why it Endures?Larry Spears, Past President, Greenleaf Center for Servant LeadershipKent Keith, Past President, Greenleaf Center for Servant LeadershipDon Frick, Greenleaf Biographer/ScholarModerator: Pat Falotico, CEO, Greenleaf Center for Servant LeadershipA panel discussion with scholars who have studied, written, and sharedGreenleaf’s message for decades. Where does his message lead us?2:15 pmSERVANT LEADERSHIP WORKS – HOW DO WE KNOW?Workshops - Round 1Servant Leadership: “Soft” Skills with Hard EvidenceDALLAS 6 & 7G. James Lemoine, Ph.D., University of Buffalo-SUNYA large body of field research in the top management journals on servantleadership has emerged in the last decade. In this session, we’ll review the resultsfrom this research from a practical perspective, and learn from the evidence:what it is, how it works, why it works, and when it works.Raise the Bar High with Greenleaf’s Best Test SAN ANTONIO 1Jeff Miller, Ph.D., Co-Program Director, Greenleaf Center for Servant LeadershipPhillip G. Anderson, Co-Program Director, Greenleaf Center for Servant LeadershipGreenleaf’s Best Test has been an overlooked opportunity to cultivate servantleadership. It’s all about the relationship between the people being led and theleaders they choose to follow. Learn about what it means to be “healthier, wiser,free, more autonomous, and more likely themselves to become servants.” Ignoringthese critical elements is an invitation for your culture to eat your strategy. Also,we will discuss the meaning of “least privileged” and our obligation to assistthose with little or no voice within our organizations and society at large. This ispart of the new Greenleaf’s Best Test Assessment Tool.18GREENLEAF SERVANT LEADERSHIP CONFERENCE

Greenleaf Scholars: What Are We Seeking?What Are We Learning?DALLAS 5Richard Iron Cloud, Little Wound High School, Pine Ridge, SDSeth-Aaron Martinez, Ph.D, AdobeModerator: Richard Pieper, Trustee Emeritus, Greenleaf Center for Servant LeadershipCome and learn what Greenleaf Scholars found when they did doctoral researchon the impact of servant leadership. There is a growing body of empiricalevidence emerging to answer critics’ concerns about the proof that servantleadership works. Find out more about the Greenleaf Scholars program as well.Panel Discussion: Servant Leadership and theBottom LineSAN ANTONIO 3Drew Clancy, President, Publishing Concepts, Inc.Harold MacDowell, CEO, TDIndustriesArt Barter, Founder and CEO, Servant Leadership InstituteModerator: Heather Hyde Jennings, Co-Founder, ThirdRiver PartnersMany people surmise that servant leadership is too ‘soft’ to work in the roughand tumble, highly competitive business arena. These business leaders willshare their stories of how servant leadership infuses their culture, sets themapart, and gives them a competitive edge. Ultimately, it influences the bottomline with people, profit, planet, and purpose.3:15 pmSocial BreakLOOKING FOR MORE KNOWLEDGE?VISIT THE CONFERENCE BOOKSTOREIn addition to essays, books and DVDs about servantleadership, we have the most comprehensive selectionof titles by Robert K. Greenleaf in the world. The on-siteConference Bookstore also features published works bysome of our keynote speakers and workshop presenters.Visit us at our main store throughout the conference.THE JOURNEY STARTS HERE19

HOW DO I KNOWSERVANT LEADERSHIPMAKES A DIFFERENCE?“The Best Test, and difficultto administer, is: Do thoseserved grow as persons?Do they, while being served,become healthier, wiser, freer,more autonomous, morelikely themselves to becomeservants? And what is theeffect on the least privilegedin society; will they benefit,or, at least, not be furtherdeprived?”The Servant is Leader- Robert K. Greenleaf, 1970 -

FRIDAY SCHEDULE3:30 pmSERVANT LEADERSHIP WORKS – HOW DO WE KNOW?Workshops - Round 2Greenleaf Scholars: What Are We Seeking?What Are We Learning?SAN ANTONIO 3G. James Lemoine, Ph.D., University of Buffalo-SUNY; Greenleaf ScholarChad Hartnell, Ph.D., Georgia State UniversityModerator: Richard Pieper, Trustee Emeritus, Greenleaf Center for Servant LeadershipCome and learn what Greenleaf Scholars found when they did doctoral researchon the impact of servant leadership. There is a growing body of empiricalevidence emerging to answer critics’ concerns about the proof that servantleadership works. Find out more about the Greenleaf Scholars program as well.Panel Discussion: Servant Leadership and theSocial ContractDALLAS 5Jim Turner, Ph.D., Davenport University (Retired U.S. Air Force)Brittany Merrill Underwood, President/Founder, Akola ProjectDarrell Brown, Chief, Grapevine (TX) Fire DepartmentModerator: Mike Mowery, D.Min, President, Strategic Government Resources, Inc.The hard part of using servant leadership in the social sector is being ableto say it’s working without a business-like bottom line of profit and loss. Thesesocial sector leaders will share their experiences about servant leadership’sinfluence on institutional culture in the military, non-profit, and governmentarenas.Panel Discussion: Servant Leadership and theBottom LineDALLAS 6 & 7Drew Clancy, President, Publishing Concepts, Inc.Harold MacDowell, CEO, TDIndustriesArt Barter, Founder and CEO, Servant Leadership InstituteModerator: Heather Hyde Jennings, Co-Founder, ThirdRiver PartnersMany people surmise that servant leadership is too ‘soft’ to work in the roughand tumble, highly competitive business arena. These business leaders willshare their stories of how servant leadership infuses their culture, sets themapart, and gives them a competitive edge. Ultimately, it influences the bottomline with people, profit, planet, and purpose.22GREENLEAF SERVANT LEADERSHIP CONFERENCE

Gaining Insight Through Greenleaf’s Best Test AssessmentSAN ANTONIO 2Hannah Spell, Director of Research and Analytics, Strategic Management Decisions (SMD)Pat Falotico, CEO, Greenleaf Center for Servant LeadershipWhen people read or hear Greenleaf’s Best Test they nod their head in approval,but then don’t know where to go from there. SMD and the Greenleaf Center havecreated Greenleaf’s Best Test Assessment tool to help organizations captureand use data to find and build on their strengths and opportunities. Come andsee how the tool works and how it can work for your organization or your clients.4:45 pmSo What. Conversations to Deepen Our LearningPlease remain in your respective breakout rooms for a faciltatedconversation about your Round 2 workshops.6:00 pmAdjourn7:00 pmSpeaker Dine AroundBECOME A MEMBER TODAYWe invite you to become a member of the RobertK. Greenleaf Center for Servant Leadership.Through our membership program, we build theservant-leader community and connect membersto other thoughtful, committed people who canchange the world. Learn more on page 37.CONNECT WITH GREENLEAFWWW.GREENLEAF.ORG

THREAD 3HOW CAN I CONTRIBUTE TO AMORE LOVING AND JUST SOCIETY?SATURDAY SCHEDULE7:00 amBreakfastTEXAS BALLROOM B8:00amGENERAL SESSION IVTEXAS BALLROOM BFeaturing a keynote address from GoodThink co-founder Amy Blankson and aninteractive exploration of Leo’s Challenge.9:45 amPURSUING A MORE LOVING AND JUST SOCIETYWorkshops - Round 1BE, DO, SHARE: A Simple Roadmap to YourJourney as a Servant-LeaderSAN ANTONIO 1 & 2Claudia Beeny, Founder and Executive Director, House of ShineNavigating your journey as a servant-leader can seem daunting without aroadmap to guide you along the way. BE-DO-SHARE is a simple construct usedby the non-profit, House of Shine, when setting people on the path to servantleadership. Supported by research and years of experience, its frameworkprovides practical ways to help people find and stay on course.Panel Discussion: Developing and Supportingthe Next Generation LeadersDALLAS 5Wendi Jenkins, Director, Servant Leadership Program, Columbus State UniversityDavid Haskins, President/CEO, Davis H. Elliot Construction Co.Hans Mentzer, Sr. Safety Director, Davis H. Elliot Construction Co.Moderator: Pat Falotico, CEO, The Greenleaf Center for Servant LeadershipGreenleaf told us that “Where there is not community, trust, respect, ethicalbehavior are difficult for the young to learn and for the old to maintain.” With fourgenerations in the workforce today, we must pay attention to how the Boomersand Gen X pass the baton, and enable those we describe as Millennials”. Wehave read the literature, we sometime rebuff them as “entitled”, but we raisedthem! When we pass the baton will it be to a servant-leader? Unless we areintentional about their development, there will not be enough who embraceservant leadership to bring about a more caring society. What do we do now?24GREENLEAF SERVANT LEADERSHIP CONFERENCE

Servant Leaders: Police Officers Rising AboveAdversity and Accomplishing the ExtraordinarySAN ANTONIO 3Mac Tristan, Chief, Coppell (TX) Police DepartmentDanny Barton, Captain, Coppell (TX) Police DepartmentImagine coming to work every day knowing that some people will judge you,even hate you just because of what you wear to work, and what you represent.Imagine that while knowing this, you still do your best to serve everyone youcome in contact with while at work and even away from work. That is whatthe Coppell Police Department is committed to. How did we accomplish this?Through the principles of Servant Leadership.It’s Not About Me, But It Starts With MeDALLAS 6 & 7Kelvin Redd, Founder/Managing Partner, Redd Consulting GroupAre you in your job to do something or to have something to do? What are yourtalents? What are your passions? Do you know who you are? Self-awareness is akey first step to being a successful and effective servant-leader. This workshopis a holistic approach to leadership concerned with the totality of the individual,the self, and the people you serve. Prepare to gain a deeper understanding ofyour own hopes, dreams, and desires while developing the ability to understandand serve others better.10:45 amBreakSHARE YOUR JOURNEY#GREENLEAF25CONNECT WITH GREENLEAFWWW.GREENLEAF.ORGTHE JOURNEY STARTS HERE25

AMY BLANKSONF R O M S URV IV IN G T O TH RIVIN GSATURDAY MORNING KEYNOTE SPEAKERCONTINUE THE CONVERSATIONWITH tment to serve a five-year term on theBoard of Directors of the Corporation forNational Service, and was one of the youngestdelegates to the Presidents’ Summit for America’sFuture. She’s also the only person to be nameda “Point of Light” by two U.S. Presidents (PresidentBush and President Clinton). Amy received herBA from Harvard and MBA from Yale School ofManagement, and joined GoodThink on theground floor to develop and scale the companyas it sought to bring the science of happiness tolife and to create sustainable positive change. Asthe author of two books, a researcher for Google,and a featured professor in Oprah’s Happinesscourse, Amy Blankson is one of the world’sleading experts on the connection betweenpositive psychology and technology.MY KEY TAKEAWAYS26GREENLEAF SERVANT LEADERSHIP CONFERENCE

MY JOURNEY NOTESLEAD DIFFERENTLY.LIVE DIFFERENTLY.MAKE A DIFFERENCE.The ThirdRiver Teamis grateful for thestewardship of theGreenleaf Center forServant Leadershipand to all conferenceparticipants forcultivating yourdesire to serve.ThirdRiver Partners advisesorganizations of all sizesin strategies and goal achievementfor successful leadership of aServing Culture.www.3rd-river.com866.737.8268

SATURDAY SCHEDULE11:00 amPURSUING A MORE LOVING AND JUST SOCIETYWorkshops - Round 2BE, DO, SHARE: A Simple Roadmap to YourJourney as a Servant-LeaderSAN ANTONIO 1 & 2Claudia Beeny, Founder and Executive Director, House of ShineNavigating your journey as a servant-leader can seem daunting without aroadmap to guide you along the way. BE-DO-SHARE is a simple construct usedby the non-profit, House of Shine, when setting people on the path to servantleadership. Supported by research and years of experience, its frameworkprovides practical ways to help people find and stay on course.Lift as You Climb: George WashingtonCarver’s StorySAN ANTONIO 3Paxton Williams, Attorney and Carver ScholarMost known for his 300 uses for the lowly peanut, George Washington Carver(circa 1864-1943) was a scientist, conservationist, educator, inventor, musician,painter, and humanitarian. In this performance, you will see how Dr. Carver’sbirth in slavery, struggle for an education and love of nature led him to becomeone of the most influential and inspiring renaissance men of the 20th century,and how through it all he remained a humble man committed to serve othersand do the best he could.Don’t Call Me Out, Invite Me InDALLAS 5Catherine Perry, Founder, InWardBound CenterThere’s an art - and a little brain science - to staying present in difficultconversations. A bridge knows both sides. Coach each other using 3 ways tobuild a bridge in service to your i

Servant Leadership is built upon the principles of trust, awareness, empathy, and community. Servant Leadership embraces the many paradoxes of serving AND leading. Servant Leadership is intimately personal and profoundly professional, woven into the fabric of who we are with family, friends, colleagues, and community.