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AGENDANational Oncology Conference sessions are organizedby GENERAL SESSIONS and two breakout tracks:YOUR PATIENTS and YOUR PROGRAM. Customize yourconference experience by selecting sessions from eithertrack—and get the content that is most valuable to you.THURSDAY, OCTOBER 198:00–8:30 AMConference KickoffMark S. Soberman, MD, MBA, FACS, ACCC PresidentChristian G. Downs, JD, MHA, ACCC Executive Director8:30–9:30 AMFEATURED SPEAKERThe Healing Power of MusicSteven G. Eisenberg, DO, California CancerAssociates for Research & ExcellenceBelieving that music therapy supports the psychologicalphysical, social, and spiritual needs of cancer patients,“song-cologist” Steven G. Eisenberg, DO, performs songsthat he’s co-written with his patients that reflect theirpassions, values, and future legacy. His compassionate,holistic approach to care helps transform his patients’cancer journey and improves quality of life. Hear Dr.Eisenberg explore the music-healing connection, revealhis favorite patient stories and songs, and share how hefinds the inspiration to stay positive in a challenging field.9:30–10:15 AM2017 ACCC Awards CeremonyJoin ACCC in honoring excellence in cancer care as werecognize the recipients of the 2017 ACCC and ICLIOInnovator Awards, Annual Achievement Award, ClinicalResearch Award, and the David King Community ClinicalScientist Award.10:45–11:30 AMThe Butterfly Effect: Improving thePatient Experience from Registrationto ChemotherapyCody Boyd, BSHA, RT(R)(T), The University of TexasHealth Science Center at Tyler, Cancer Treatment& Prevention CenterLearn how one program uses value stream maps,spaghetti diagrams, job shadowing, patient tracking,and root-cause analysis to identify inefficiencies andminimize infusion center wait times. Key to their successis real-world data collection that documents patientvisits for comparison to EHR data for accuracy. Hear how4 / #ACCCNOCprocess improvements have reduced the overall length ofpatient visits by 27.5%, decreased staff overtime, increasedrevenue, and improved patient and staff satisfaction.1:25–2:10 PMFEATURED SPEAKERThe Human Face of CancerAn Acuity Tool to Optimize NurseNavigation CaseloadsRev. Diane Baldwin, RN, OCN, CBCN, University of SouthAlabama, Mitchell Cancer InstituteAn Acuity Scale Tool provides Clinical Care Coordinatorswith a standardized method for assessing patient servicesand care coordination, allowing for appropriate allocationof navigation time, resources, and caseload capacity.Learn how this multi-purpose, cost-effective tool is utilizedfor staffing, time management, and quality and processimprovements, resulting in efficient healthcare deliverywith more personalized, comprehensive care for patients.Brianne Joseph, LPI, Punk Azz CancerDo you wonder what “patient-centered care” reallymeans? An award-winning author and breast cancersurvivor shares valuable messages for cancer careprofessionals, including what to say—or not say—toyour patients throughout their cancer journey; tips forcommunicating compassionately and effectively; theimportance of layman’s language and consensus teamdecision-making; what survivorship looks like from thesurvivor perspective; and the relationships patients wantwith their providers after treatment ends.2:20–3:05 PM11:40 AM–12:25 PMWheels Up—Bringing Lung CancerEducation & Screening to Rural PatientsSPOTLIGHT SESSION I1. Development and Implementation of a PainManagement Bundle, Marie Roggenkamp, BS, RN,OCN, and Gail W. Probst, MS, RN, AOCN, NE-BC,Huntington Hospital, Don Monti Cancer Center2. Improving Communication with Oncology Patientsin the Deaf Community, Abbie Gonzales, MSW, LMSW,Providence Park Hospital, Providence Cancer Institute3. Supporting the Caregiver: An Opportunity to GiveBack, Shannon Shaver, BSN, RN, OCN, ClearviewCancer Institute4. Developing a Community Outreach Student ResearchProgram, Lawrence Wagman, MD, FACS, FPCS (Hon),St. Joseph Hospital, The Center for Cancer Preventionand TreatmentCome Together: A Health Disparitiesand Equity Cancer Program Built onCommunity CollaborationNadine J. Barrett, PhD, MA, MS, Duke Cancer InstituteDuke Cancer Institute, through the Office of Health Equityand Disparities, developed a five-step roadmap forconducting health assessments that aims to reduce cancerdisparities and improve population health throughcommunity partnerships. They’ll share how they createdan engaged and diverse community advisory council;robust health assessments; programs, services, andresearch priorities; aligned partnership programming;and programmatic evaluations and outcome measures.Mellisa Wheeler, BSW, MHA, Carolinas Health System,Levine Cancer InstituteThe Levine Cancer Institute mobile lung CT unitprovides access to lung cancer education and treatment,integrating technology, nurse navigation, and brick-andmortar medical facilities and staff for patients in the ruralCarolinas. See how this innovative model for reachingat-risk populations in their home communities is slatedto improve health equity and access to care, leading toearlier intervention and treatment for lung cancer patients,with the goal of reducing the number of Stage III and IVdiagnoses.Improving Infusion Center Operationswith Scheduling OptimizationSoumit S. Pendharkar, MHA, FACHE, Munson MedicalCenter, Cowell Family Cancer CenterUsing its infusion appointment history, this programis able to reduce wait times while meeting increasedpatient demand and balancing staff caseloads. Basedon an operational reality analysis—and factoring inchair availability, nurse staffing, hours of operation, andpharmacy schedule—this multidisciplinary team createda set of EHR schedule templates. Preliminary resultsindicate more staff who finish work on time; less overtime;and greater satisfaction from patients who start treatmentwithin 15 minutes of their appointment time.YOUR PATIENTS TRACKYOUR PROGRAM TRACK2017 INNOVATOR

AGENDA3:30–4:15 PMA Psych-Oncology Program Takes DistressScreening to the Next LevelNikeisha Whatley, LPC, and Toral Fadia, MD, NorthsideHospital, Northside Hospital Cancer InstituteTo meet the psychosocial needs of its patients, NorthsideHospital Cancer Institute streamlined its distress screeningprocesses, developed an algorithm for referrals, recruitedsocial workers with a strong clinical skillset, and implemented phone triage for crisis calls and visits. Within oneyear, data showed a 256% increase in referrals, includingmore face-to-face visits and follow-up appointments. Thenumber one referral shifted from resource coordination tocrisis intervention and counseling.A Perfect Fit: Mentoring ExperiencedRNs to Meet Oncology Clinic DemandLexine Thall, MN, RN-BC, AOCN, and Kristina Chase, BSN,RN, OCN, Loma Linda University Cancer CenterIn response to nursing shortages, this program was createdto encourage career development and specialization inoncology. From behavioral interviews and identifying RNswith the appropriate skill set to classroom lectures, testing,and a clinical practicum with a chemotherapy-skilledRN mentor, this program recruits and trains experiencednon-oncology RNs. Eighty six percent of graduates remainwith the cancer center and all have earned the ONSChemotherapy/Biotherapy Provider Card.4:25–5:10 PMPatient Care Connect—Lay NavigatorsImprove Quality and Reduce Cost of CareGabrielle B. Rocque, MD, University of Alabama atBirmingham Comprehensive Cancer CenterHear how trained lay navigators developed a program toreduce the cost of cancer care while improving qualityand patient satisfaction. Outcomes include reducing ERvisits, hospital admissions, and ICU admissions—more fornavigated patients—than non-navigated patients. Learnhow they achieved high patient satisfaction through thenavigation program, with 89% of patients recommendingthe program’s services to another cancer survivor.EAPathways: An Electronic Tool ImprovesShared Decision-Makingaccessible from any device. Comprised of diagnosticand treatment algorithms for more than 30 tumortypes, in addition to supportive care, prevention, andscreening algorithms, EAPathways feature standardizedmaterials, treatment consents, pharmacy educationmaterials, drug order sets, patient calendars, and more.Learn how pathways can reduce care variation andsupport shared decision-making between providersand patients.required under the Oncology Care Model (OCM). Gaininsight into how an “OCM Study” control group allowedthis practice to identify problem areas within this patientgroup and implement solutions to improve treatment andcare among their entire patient population.FRIDAY, OCTOBER 20James L. Weese, MD, FACS, Aurora Cancer Care—Aurora Health Care8:10–9:10 AMFEATURED SPEAKERConfessions of a RadiationOncologistBobby N. Koneru, MD, Paramount OncologyGroupWith shared decision-making a key tenant of patientcentered care, cancer care professionals must ensurepatients understand their diagnosis, treatment, andpossible outcomes from the start. Hear strategies forimproving communication—not just between patientsand providers—but amongst the entire multidisciplinarycancer care team, who must be willing to break downsiloes between disciplines. Learn how empowered patientsand engaged providers can contribute to a higher qualitycare experience.9:20–10:05 AMBeyond Navigation—RN Care CoordinatorsBonnie L. Hoover, RN, MSN, OCN, Rochester RegionalHealth, Lipson Cancer InstituteDiscover how the implementation of an RN Care Coordinator delivers patient navigation; infused and oral therapies education, management and adherence monitoring;psychosocial distress screening; and care coordinationacross all care settings. Working closely with access associates to support complex patient scheduling and financialadvocates on authorizations and financial assistance, thisrole also develops strong relationships with patients, caregivers, social workers, dietitians, and home care agencies.Designed for Success: A Research-BasedApproach to Meet OCM RequirementsEdward S. Kim, MD, FACP, Levine Cancer InstituteJessa Dunivan, and Sibel Blau, MD, Northwest MedicalSpecialties, PLLCUnder a single leadership structure, 25 communitybased oncology practices came together to developEAPathways, evidence-based clinical pathways that areNorthwest Medical Specialties, PLLC, leveraged its ClinicalTrial Management System to organize, implement, trackprogress, and reconcile completion of quality measuresYOUR PATIENTS TRACKYOUR PROGRAM TRACK(continued)2017 INNOVATOR10:35–11:20 AMNow Playing! Drug-Specific VideosImprove Chemotherapy Patient EducationTo ensure consistent, systemwide chemotherapy education for patients, a multidisciplinary team at Aurora HealthCare created a library of 125 drug-specific videos. Seehow this visual and auditory learning platform allowspatients to receive consistent factual education that canbe viewed on-demand and shared with family. Outcomesinclude improved satisfaction, engagement, andcommunication for patients and caregivers.Meaningful Data Analytics in a CommunityBased Radiation Oncology ProgramJason Pawlowski, PhD, Hospital Corporation of America,Sarah CannonTo leverage its oncology information system (OIS),Sarah Cannon implemented a strategy to standardizeits radiation OIS and enable real-time, multi-departmentanalytics. Learn how this consolidated radiation OISpopulates more than 15 custom dashboards with data onclinical and operational indicators, including consultationand referral trends, patient throughput time from referralto consultation, radiation toxicity analysis by disease siteand modality, linear accelerator utilization, and more.11:30 AM–12:15 PMSPOTLIGHT SESSION II1. Leveraging a Texting Service to Keep SurgicalPatients & Families Informed, Anthony Pappas, MHA,Ascension St. John Hospital/Van Elslander CancerCenter2. Howard Hand in Hand: Healing the Whole Family,Pamela Proman, MBA, BS, RTT, St. Joseph’s/CandlerHealth System, Nancy N. and J.C. Lewis Cancer& Research Pavilion3. “Knock Out Cancer” Offers Cancer Risk Reduction tothe Homeless, Lori Garrett, RN, BSN, OCN, SpectrumHealth, Spectrum Health Cancer Center4. Love the Skin You’re In, Vicky Jekich, CPH, St. Luke’sHealth System, St. Luke’s Mountain States TumorInstituteaccc-cancer.org/OncologyConference / 5

AGENDA(continued)Turning on the Light Switch: A ModelImmunotherapy Program at an OncologyPracticeAnn M. McGreal, RN, OCN, Oncology Specialists atAdvocate Lutheran General HospitalLearn how this nursing team initiated a program thataimed to provide consistent, optimal care for patientsreceiving immunotherapy. The components include patientand staff education materials, peer-to-peer training, policyand procedure guidelines, toxicity assessment tools,and EHR documentation templates, which resulted inthe creation of tools and procedures that standardizedand improved care of immunotherapy patients.Institute for Clinical Immuno-Oncology (ICLIO) 2017 InnovatorAward Winner. Funding and support for ICLIO is made possibleby a charitable donation from Bristol-Myers Squibb andsupported by an educational grant from Merck & Co., Inc.This session is not eligible for CE credit.1:00–2:00 PMPRESIDENT’S THEMEEnvisioning Next Gen MultidisciplinaryCancer CareCHAIR: Mark S. Soberman, MD, MBA, FACS, ACCCPresident The Cardio-Oncology Program, Laurie W. Fitzgerald,MSN, RN, University of Maryland Upper ChesapeakeHealth, Kaufman Cancer Center The HIV-Oncology Clinic, Marco A. Ruiz, MD, MemorialCancer Center, Memorial Health Care System The Neuro-Oncology Program, Joy Nakhla, RN, BSN,OCN, St. Joseph Hospital, Center for Cancer Preventionand Treatment Outpatient Geriatric Oncology Program, JanineOvercash, PhD, GNP-BC, FAANP, The Ohio StateUniversity, College of Nursing Onco-Plastic Surgery, Paul Baron, MD, Roper St.Francis Healthcare, Roper St. Francis Cancer Program2:05-2:50Beyond the Classroom: Students ImproveAccess to Supportive Care ServicesBrie Pazda, MSW, LSW, and Lisa M. Rosenberry, MS, MSW,LCSW, OSW-C, Penn Medicine Virtua Cancer ProgramVirtua Cancer Program expanded their oncology servicesat no cost by partnering with Masters in Social Work6 / #ACCCNOCstudents in their community. This replicable programutilizes student volunteers to provide meditation tothe infusion patients while increasing supportive carepatient encounters by 133% overall. Learn how thestudents have also been instrumental in supportingand growing a program for patients with advancedcancer that offers emotional support around advanceddirectives and end-of-life discussions.Strategies for Optimizing Your EHRPrimary Care and Pulmonology Partneron Incidental Lung Nodule ProgramIn 2016, ACCC launched the Optimizing Electronic HealthRecords (EHRs) education initiative to identify practicalsolutions and effective practices to help cancer programsnavigate their ongoing journey with EHRs. Discover thekey themes that emerged from this project and learn howcancer programs are overcoming some of the commonEHR challenges that hinder operational efficacy.Sharri Lacher, CNS, Sanford Health, Roger Maris CancerCenterA multidisciplinary team from primary care, pulmonology,oncology, and navigation came together to create anIncidental Lung Nodule Clinic, which fielded 898 patientreferrals in its first year, providing specialized education,tobacco cessation tools, and patient support. Key benefitsinclude helping patients remain eligible for continuedsurveillance, providing triage, and making recommendations for abnormal findings.Linda Frisk, PharmD, Arizona Oncology Associates, PCRachel Lawlor, RN, BSN, OCN, Cancer Care at MosaicLife CareCarme Tripp, RN, MHA, Southcoast Hospitals Group,Southcoast Centers for Cancer CareFunding and support for this project is provided by PfizerOncology. This session is not eligible for CE credit.4:10–4:55 PMFEATURED SPEAKERIntentional Healing—Creatinga Message of Hope on FilmColette Hicks, MA, BSN, RN, Ascension St. John Hospital/Van Elslander Cancer CenterKey to this successful incidental pulmonary noduleprogram is a physician champion and a multidisciplinaryteam that includes a pulmonologist, radiologist, thoracicsurgeon, cancer program administrator, and thoracicnurse navigator. Programs looking to set up a similarclinic will benefit from strategies for engaging primarycare physicians, a process flowchart, a sample “pulmonarynodule” letter to inform PCPs on findings, and more.3:10–4:00 PMFEATURED SPEAKERPlaying to Win: RaisingAwareness of Cancer & CancerPreventionDavid Doan, American Cancer SocietyLearn how the American Cancer Society is leveragingthe philanthropic platform of sports to influencecancer awareness and generate impact. From the NFLand Coaches vs. Cancer national initiatives to turn-keyprograms like Cover Your Bases, which aims to educateyouth baseball players on smoking cessation and sunsafety, you’ll come away with practical ideas for partneringwith local athletic organizations on cancer outreach,prevention, and screening efforts in your own community.Mark Stavas, MD, and Eric Shinohara, MD,Vanderbilt-Ingram Cancer CenterDepicting the healing power of music, IntentionalHealing is a powerful film which follows famed Nashvillemusic producer Jesse Boyce as he contemplates his ownmortality after a diagnosis of terminal prostate cancer.Produced by Dr. Stavas, this documentary illustrateshow people can pursue “intentional healing,” a consciousand sustained effort to enhance the healing process.Hear how this treatment philosophy is embraced as partof the comprehensive and integrative approach to careat Vanderbilt-Ingram Cancer Center.4:55-5:30 PMSPECIAL EVENT:The Healing Power of Pet TherapyLearn the benefits of pet therapy and meet a few ofthe four-legged volunteer pet teams from VanderbiltUniversity Medical Center! Hear how patient-petinteractions can positively impact a patient’s mentaland physical health, and how you can implement a pettherapy program.*Agenda sessions and times are subject to change.YOUR PATIENTS TRACKYOUR PROGRAM TRACK2017 INNOVATOR

OPTIONAL EVENTSNEW MEMBER MEET & GREETWednesday, October 18, 5:00–6:00 PMAre you a new member or is this your first timeat an ACCC meeting? Join ACCC leadership, staff,and other attendees to make meaningful newconnections. Complimentary.WELCOME AND OPENING RECEPTIONWednesday, October 18, 6:00–7:00 PMExperience a taste of Nashville’s live music sceneand local cuisine as we kick off the ACCC 34thNational Oncology Conference in Music City!Complimentary.VANDERBILT-INGRAM CANCERCENTER TOURThursday, October 19, 5:30–8:00 PMTake a behind-the-scenes tour of the onlyNCI-designated Comprehensive Cancer Center inTennessee that conducts basic, translational, andclinical research, and offers adult and pediatriconcology treatment. 25 per person (limited to 50 participants).Pre-registration is required. Round-trip shuttleservice will be provided.COUNTRY MUSIC HALL OF FAMEAFTER-HOURS ACCESSFriday, October 20, 6:30–8:30 PMNo trip to Nashville is complete without visitingthe Country Music Hall of Fame. Experienceafter-hours access at the “Smithsonian of CountryMusic” and take a journey back to the originsof country music through stories, sounds, andinteractive exhibits.IN THE HEART OFMUSIC CITYThe National Oncology Conference is locatedsteps away from downtown’s fantastic restaurants,museums, and famous honky-tonks. While inNashville, you’ll discover the perfect harmonyof history, events, and attractions that areculturally intertwined with the music that definesthis legendary city. 35 per person (limited to 50 participants).Pre-registration is required.CME/CE ACCREDITATIONAND CREDIT DESIGNATION STATEMENTSCME/CE InformationThis activity has been planned and implemented in accordancewith the Essential Areas and policies of the AccreditationCouncil for Continuing Medical Education (ACCME) throughthe joint providership of the Institute for Medical and Nursing Education(IMNE) and Association of Community Cancer Centers (ACCC). IMNE isaccredited by the ACCME to provide continuing medical education for physicians. IMNE designates this educational activity for a maximum of 13 AMAPRA Category 1 Credits. Physicians should only claim credit commensurate with the extent of their participation in the activity.CNE CreditThis activity has been planned and implemented through the joint providership of the IMNE and ACCC. IMNE is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s(ANCC’s) Commission on Accreditation. This educational program provides13 contact hours of continuing nursing education credit. If you have anyquestions regarding the CME or CE credit being offered for this meeting,please contact IMNE at info@imne.com.DisclaimerThe information presented in this activity represents the opinion of thefaculty and is not necessarily the official position of ACCC, its affiliatedchapters, or IMNE.This activity is pending approval from the NationalAssociation of Social Workers.GET CONNECTEDFollow ACCC on Twitter at @ACCCBuzz for the latestconference updates and announcements. Use #ACCCNOCto tweet about the sessions you’re excited to attend andwhat you want to learn.Music City CenterHOTEL INFORMATIONRenaissance Nashville Hotel611 Commerce StreetNashville, TN 37203Take advantage of a special rate of 269/nightplus tax through September 25, 2017 (subject toavailability). To reserve your room, please go tobit.ly/NOC2017HOTEL or call 615.255.8400 andmention the ACCC 34th National OncologyConference.CONFERENCE VENUEMusic City Center201 Fifth Avenue SouthNashville, TN 37203Located just blocks from the Renaissance NashvilleHotel, the famous Music City Center offers a stateof-the-art conference experience.Shuttle bus service will be provided betweenthe Music City Center and Renaissance NashvilleHotel during the opening and closing hours ofthe conference on Thursday and Friday.Visit the Hotel & Travel page on our website foradditional details and travel discounts.

ASSOCIATION OF COMMUNITY CANCER CENTERS1801 Research Blvd., Suite 400Rockville, MD 20850301.984.9496 / accc-cancer.orgREGISTRATION RATESREGISTRATION TYPEINDUSTRY MEMBERSEARLY BIRDREGULAR RATE(ends August 21)(August 22—onsite)ACCC MEMBER(Individual and CancerProgram Members) 525 6502ND REGISTRANT*(All Multidisciplinary CareTeam Members) 350 350NON-MEMBER 825(All Multidisciplinary CareTeam Members) 925ACCC INDUSTRY COUNCILMEMBER 850 850INDUSTRY/COMPANY/ 1025CONSULTANT/VENDOR(Non-Member) 1025INDUSTRY ADVISORY COUNCILAmgen, Inc.Astellas Pharma USAstraZenecaBayer HealthCare PharmaceuticalsBristol-Myers SquibbCelgene CorporationEisai, Inc.Genentech, Inc.Janssen Biotech, Inc.Lilly OncologyMerck & CompanyNovartis OncologyPfizer OncologyTakeda OncologyTeva OncologyEMERGING COMPANIES COUNCILAbbVieApobiologixARIAD PharmaceuticalsBoehringer Ingelheim Pharmaceuticals,Inc.EMD SeronoIncyte CorporationIpsenKite PharmaMylan PharmaceuticalsPfizer BiosimilarsPharmacyclicsSandozSeattle GeneticsTaiho OncologyTesaroTECHNICAL ADVISORY COUNCILWalgreens* An ACCC member that registers at the full rate ( 525 or higher) may register ONE additionalperson from an institution or practice at a discounted rate.3 EASY WAYS TO nferencemembership@accc-cancer.org301.984.9496, ext. 200 or 215EARLY BIRD REGISTRATIONENDS ON AUGUST 21!For more details and to register, visitaccc-cancer.org/OncologyConferenc

Huntington Hospital, Don Monti Cancer Center 2. Improving Communication with Oncology Patients in the Deaf Community, Abbie Gonzales, MSW, LMSW, Providence Park Hospital, Providence Cancer Institute 3. Supporting the Caregiver: An Opportunity to Give Back, Shannon Shaver, BSN, RN, OCN, Clearview Cancer Institute 4.