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JOB DESCRIPTIONPOST:Director of Clinical ServicesGRADE:Band 8BACCOUNTABLE TO:Trustee BoardRESPONSIBLE TO:Chief Executive OfficerBASE:Helen & Douglas HouseDBS CHECK:Enhanced & BarredJOB SUMMARY:As a member of the Executive Team, provide consistent, robust and expert clinical advice to the Boardof Trustees, the Chief Executive and Director colleagues of the Charity.The post holder is responsible for the development and delivery of clinical services which are bothsustainable, safe and reflective of the charitable objectives, the organisational strategy and enhancingthe reputation of Helen & Douglas House.MAIN DUTIES AND RESPONSIBILITIES:Clinical and Strategic ResponsibilitiesTo be responsible and accountable for the clinical care provided by Helen & Douglas House.To lead the development of effective clinical governance within the organisation, including clinicalaudit, complaints management, policy writing and other quality assurance measures across the entireorganisation.To provide operational leadership to the clinical care team and act as a role model.To take on the role of Accountable Officer for controlled drugs and Caldicott Guardian for theorganisationTo raise the profile of Helen & Douglas House as a learning organisation amongst healthcareprofessionals and organizations, providing the highest standards of care and opportunities for sharedlearning and development.To ensure that effective systems are in place to continuously review and eval uate services and to planfor improvements in relation to the Care Quality Commission Inspections.

As the Registered Manager, to lead on the preparation, planning and completion of the ProviderInformation return for Care Quality Commission.To develop an effective network with other agencies providing care for children and young people withlife limiting conditions and their families and supporters.To effectively manage any direct line reportsTo represent the Clinical Directorate in plans related to fundraising and public relations.To represent the Clinical Service of Helen & Douglas House at local and national events when required.To take the lead role for clinical risk management, ensuring that policies and practices comply withlegislation and quality standards.To be responsible for the workforce planning for the clinical directorate, including recruitment,selection and retentions of the multidisciplinary team; delegated to individual managers whereappropriate.To take the lead in medicines management, delegating aspects as appropriate.To ensure ongoing evaluation of the care services, facilitating user involvement.To manage the budgets in the clinical directorate, participating in regular meeting and the annualplanning cycle when budgets are set and the financial performance of the organisation is reviewed.To work as a member of the executive team participating in organizational decision making and criticalanalysis of issues and to provide support and advice to staff in other directorates when required.Training and DevelopmentTo take managerial responsibility for the professional education and development of all clinical staff.To ensure that appropriate structures are in place to provide staff with access to personaldevelopment including further educational opportunities.To facilitate a culture of learning throughout the clinical directorate ensuring the delivery of safe andevidence-based care at all times.To make strategic links with education providers such as Oxford Brookes University.To ensure that there is an effective clinical supervision in place for all staff.To take responsibility to approve and monitor any research which is conducted in the organisation.To ensure all nursing and medical staff complete revalidation as required to enable them to continuepracticing in their professions.ProfessionalTo develop personal and professional knowledge through critical self -appraisal, clinical supervision,networking with other health professionals, and attendance at relevant courses and conferences.To ensure Health and Safety procedures are adhered to and that the directorate staff are aware of andobserve safety rules; fire procedures and drills, internal security; data security and incident andreporting procedures.

To maintain current registration and revalidation with the Nursing and Midwifery CouncilTo abide by the Nursing and Midwifery Council published Code of Conduct.To carry out any other duties which are within the scope, spirit and purpose of the j ob as requested bythe Chief Executive. This will include working unsocial hours as required by the scope andresponsibilities of the job.Helen &Douglas House General Responsibilities:Every employee is required to: Adhere to and comply with organisational policies, procedures and guidelines at alltimes. Implement Risk Management strategies (including reporting, registering risk andlearning) - taking all reasonable steps to manage and promote a safe and healthyworking environment which is free from discrimination. Comply with the organisational policy on confidentiality, information governance andthe Data Protection Act 2018 as amended relating to information held manually or oncomputerised systems. Respect the confidentiality of children, young adults and staff and volunteers at alltimes. Promote and protect the privacy and dignity of children and young adults at all times. Comply with the requirements of the organisational Safeguarding Policy, and at alltimes during the course of employment act in such a way as to promote the wellbeingof children and other vulnerable people. Be accountable and responsible for following the Health and Safety Guidelinesincluding the House Fire Policy and all other House policies and procedures; beingproactive in the identification, reporting and management of hazards. Ensure compliance with Care Quality Commission (CQC), organisational and localHouse policies and guidelines, The Health & Social Care Act 2008 (Regulated Activities)Regulations 2014 by everyone concerned. To maintain current registration with your professional body. To ensure that yourstatutory professional updating and educational requirements are maintained andprovide proof of renewed registration when this is due. To abide by your profession’spublished Code of Conduct; any breach of this Code of Conduct will be regarded as adisciplinary offence. Helen & Douglas House is fully committed to the principles and practices of equalopportunity and diversity. It recognises that the success of a business depends onpeople. Capitalising on what is unique about individuals and drawing on their differentperspectives and experiences will add value to the way we do business and providecare. This principle is implemented in line with the provisions of the Equality Act 2010which provides freedom from discrimination on the basis of ‘protected characteristics’,namely age, disability (which includes mental health and people diagnosed as clinicallyobese), race, religion or belief, sex, sexual orientation, gender reassignment (people

who are having or who have had a sex change, transvestites and transgender people),marriage and civil partnership, and pregnancy and maternity. Implement Health and Safety regulations – through risk assessment. Maintaining aconstant awareness of health, welfare and safety issues affecting colleagues, serviceusers, volunteers, visitors and themselves, reporting any accidents or faults in line withorganisational policy, and fully participating in health and safety training. Maintain high standards of infection prevention and control practice throughout theperformance of duties and in accordance with Helen & Douglas House InfectionPrevention and Control Policies and Procedures. Comply with the requirements of the Disclosure and Barring Service Policy in relationto the undertaking of regular DBS checks, presentation of associated certificates, andimmediate notification of any situation which may affect competence or professionalregistration. To promote a positive image of the House and the charity, and participate, as required,in external teaching or promotional sessions. Participate in personal professional training and development, appraisals and attendall relevant mandatory training courses as required. Take part in service or departmental evaluation as required. Embrace the positive volunteer culture which exists in the organisation.The post holder must act at all times in a professional and responsible manner and havedue regard to confidentiality and Health & Safety legislation.This is an outline job description and should not be regarded as an inflexiblespecification. Responsibilities will be reviewed periodically in line with servicepriorities and duties may change or new duties be introduced after consultation withthe post holder. As a term of your employment you may be required to undertakesuch other duties, such as link roles, and/or hours of work as may reasonably berequired, commensurate with your general level of responsibility with theorganisation, at your initial place of work or at any other of the Trust'sestablishments.Our working premises are no smoking areas

PERSON SPECIFICATIONJob Title: Director of Clinical ServicesCriteriaEssentialQualificationsRegistered Nurse, with significant experience, a considerable amount ofwhich must be in a senior management position.A/FPalliative care experience/qualificationA/FMaster’s degree or evidence of ability to work at Masters levelDesirablePost graduate management qualification or equivalent from auniversity business school or equivalentA/FDiploma in Coaching and mentoring, or equivalent, or willingness rable and substantial experience as a senior manager in a health A/Fcare setting with a responsibility for leading, directing and monitoringthe activities of others and facilitating development in their careers.Demonstrable experience of managing and motivating a large team inexcess of 25I/TAble to demonstrate considerable experience in dealing with complexissues including those relating to safeguarding.I/TDemonstrable experience in drafting policy documents.A/FI/TDemonstrable experience in reviewing and evaluating services andplanning for improvements in relation to the CQC inspections.A/FI/TDemonstrable experience of working with Commissioners andnegotiating contracts of care.A/FI/TA/FI/TConsiderable management experience including service development,the construction of development / strategic plans and operationalmanagement.Demonstrable experience of managing a budget in excess of 2million.R

A/FI/TA/FI/TDemonstrable experience of developing new services.Demonstrable experience of clinical governance and the ability to ensurethat practice is clinically effective.Demonstrable experience of managing clinical audit, evidence basedresearch and quality assurance programmes.I/TA/FA/FI/TA/FI/TDesirable:Knowledge of professional accountability issues and scope ofprofessional practice.An appreciation of the value of clinical supervision.Demonstrable experience and understanding of the health needs ofchildren and young people from a racially and culturally diversepopulation.I/TI/TDemonstrable experience of symptom management and palliative care.SkillsThe ability to think and work strategically.A/FI/TExcellent interpersonal skills and the ability to communicate effectively – A/Forally and in writing- at all levels.I/TGood and accurate report writing skills.A/FGood organisation and administration skills.IT literate, including the ability to use Microsoft Office Suite.AttributesI/TA/FThe ability to operate in a politically aware environment.I/TTeaching, presentation and facilitation skills with an ability to present togroups.I/TAbility to view problems objectively and to find solutions.I/TDynamic, enthusiastic and persuasive personality with a proactivemanagement style.I/TAbility to bring tasks to completion with good attention to detail.I/TFully committed to the aims and objectives of Helen & Douglas House.I/T