Norfolk Southern

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AGENDANS RoutesNS Trackage or HaulageMONDAY, SEPTEMBER 22BELLEVUE6:00 p.m.Reception – Courtyard (1st floor)7:00 p.m.Dinner – Rockefeller Room (2nd floor)Wick Moorman, Chairman & CEOWelcoming RemarksTUESDAY, SEPTEMBER 236:45 – 7:45 a.m.Breakfast Buffet, Rockefeller Room (2nd floor)7:45 a.m.Management Presentations, Grand Ballroom (1st floor)Jim Squires, PresidentIntroductory Remarks and Overview of Morning PresentationsNORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference11:00 a.m.Bus Departures to Rockport Yard for Train Trip11:30 a.m.Train Trip to Bellevue Yard12:45 p.m.Arrival at Bellevue YardLunch and Afternoon Presentations, Building E5, Conference RoomTour of Bellevue Yard3:15 p.m.Bus Departures to Airport/HotelNORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference1

SAFETYSafety is our top priority atNorfolk Southern. A safety briefingwill be provided at the start ofthe trip to familiarize you withthe emergency procedures andprecautions on the train.THE TRAINOur train is powered by three F-series locomotives. These round-nosed locomotives from anearlier era have generated widespread interest among employees, rail fans, and photographers.GETTING ON AND OFF THE TRAINThe F-locomotives were built in the early 1950s by the Electro-Motive Division of General Motors.Please board and detrain only at the designated doors, theThey are numbered in the same 4200 series as the F-units once operated by Norfolk Southernlocations of which will be announced in advance. A staffpredecessor Southern Railway. The livery features a modern interpretation of the “tuxedo” paintmember will be at the bottom of the steps to assist you.scheme reminiscent of the first F-unit built in 1939 for Southern Railway.WHILE ON BOARDToday’s F-units were purchased from Kansas City Southern in 2005 and upgraded with newBe prepared for unexpected stops and starts. When standing,braking systems, modern safety equipment, increased horsepower, and ditch lights at Juniatakeep a firm handhold. When walking between cars, always useLocomotive Shop in Altoona, Pa. Hundreds of employees had a hand in making the units efficient,caution as the cars may shift due to the train’s motion. Pleasepowerful, smooth-running locomotives that should provide good service for years to come.be careful with hot drinks, as they could spill, and be aware ofSTEPSTRAIN CONSIST (FOR DESCRIPTIONS AND PHOTOS OF THE RAIL CARS, SEE PAGE 22.)PennsylvaniaNS #7NS #39CarolinaNS #2MichiganNS #4GeorgiaNS #13Office CarOffice CarSleeper CarKentuckyNS #19DelawareNS #24Dining-Lounge CarDome CarOffice Car2NORFOLK SOUTHERN 2014 Investor and Financial Analyst ConferenceSTEPSWest VirginiaNS #21Power CarOffice CarIndianaNS #12OhioNS #20Sleeper CarOffice CarNew YorkNS #26STEPSF Unit LocomotiveSTEPSF Unit LocomotiveSTEPSF Unit LocomotiveRolling ClassroomSTEPSpinch points at foot level between the cars.Buena VistaNS #23Theater CarNORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference3

CLEVELAND, OHIOLocated at the confluence of Norfolk Southern’s busiest mainline routes from New York and Pennsylvaniato Chicago, Cleveland relies on railroads to transport its coal, coke, steel, auto parts, chemicals, salt, stoneand finished products. The 345 employees at NS’ Rockport Yard handle an average of 30 trains dailyfor customers such as ArcelorMittal Steel, which recently opened a second blast furnace in Cleveland —significantly increasing production and rail shipments.Mechanical employees at the yard perform car and locomotive repairs, and the car shop at Macedonia,Ohio, gives new life to old rail cars by replacing bulkheads and doors, fixing upwards of 1,200 cars annually.An NS intermodal terminal at Maple Heights handles consumer goods, including electronics, apparel, andauto parts, handling a record 118,000 containers in 2013.Our Route TodayOn today’s trip we’ll travel along our Chicago Line, the highest density segment on the NorfolkSouthern network. Some 100 trains a day operate across this high-speed double-track routecarrying intermodal, metals, automobiles, grain, lumber, coal, chemicals — just about everycommodity that we transport. Departure point for the 53-mile trip is Rockport Yard in Cleveland.We will travel west to Vermilion, Ohio, where the landscape begins to change from industrialto rural as we change tracks to the Cleveland District towards Bellevue. At Bellevue, we’ll tourwhat will soon be the largest and most modern classification yard on the NS system. Majorimprovements under way here have widespread implications for NS’ operational efficiency andcustomer service.4NORFOLK SOUTHERN 2014 Investor and Financial Analyst ConferenceAn eastbound coal train leaves Cleveland at sunset.NORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference5

At that time, NS set aside enough property to double the size of thehump yard if business demanded it. More than 45 years later, thatBELLEVUE, OHIOtime arrived. In 2012, in response to steady increases in fracking,steelmaking, automotive production, and other merchandise freightBellevue was founded in 1815shipments, NS began construction of an additional 38 classificationand has been a railroadingtracks as part of a 160 million multi-year expansioncenter since 1882, when theand modernization project.New York, Chicago & St. LouisRailroad built its main lineToday, 100 trains, carryingthrough town. This is the railroadvehicles and parts, agriculturalthat quickly became known as“The Nickel Plate Road,” as thequality of its construction washigh, and the entire enterpriseproducts, and consumer goods,Three of the Nickel Plate Railroad’s Berkshire steam locomotivesmoved freight and passengers through Bellevue at speeds up to70 mph during the 1940s and 1950s.originate, terminate, and transitthrough Bellevue on a typicalday. “The biggest challengeinitially had been funded with“The star of our destiny seemsIn 1966, NW completed its 13.5during the construction has beencash rather than financedbrightly in the ascendant,”million electronic classificationto maintain operations,through banks and brokers.reported the Bellevue Localyard at Bellevue, designed tobut the employees here areIncredibly, the new line was 600News. “Fortune seems toanchor the northern part of itssecond to none, and they weremiles long (including sidings)be pouring her favors ontonewly expanded system fromup to challenge,” said Bellevueand had been built in 600 days.the lap of Bellevue with aastride the carrier’s Buffalo-Terminal Superintendentgenerous hand.”to-Chicago mainline. LookingWill Washington.Bellevue was selected as adecades ahead, NS offered acenter for the Nickel Plate’sNickel Plate joined the Norfolkportent of the yard’s growingThe yard is base for somecar switching, locomotive& Western Railway systemsignificance when it reported,700 NS employees in themaintenance (in both the(a Norfolk Southern predecessor)“All realize that Bellevue is transportation, mechanicalsteam and diesel eras),in 1964, as the modern era ofa key to superior service forand engineering departments.track maintenance, andrailroad mergers was gettingshippers throughout the nation.”Bellevue Locomotive Shop cantransportation offices.under way.house 14 locomotives underroof and services and repairsan average 320 units eachmonth. Bellevue Car Shop helpsBellevue is a key to superior servicefor shippers throughout the nation.keep NS’ rail car fleet running,repairing an average 150 cars amonth and handling preventivemaintenance on boxcars for theauto industry.6NORFOLK SOUTHERN 2014 Investor and Financial Analyst ConferenceA 1967 aerial view of Bellevue Yard shows the newly constructedclassification yard on the left, with space reserved for futuregrowth on the right.NORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference7

BELLEVUEBUILDING FOR GROWTHCovering 620 acres and stretching more than 5.5 miles long, NorfolkSouthern’s Bellevue Yard will be the largest and most modern classificationfacility on the NS system and one of the biggest in the United States.The 160 million project to increase capacity at the terminal includedconstruction of 38 new tracks, at left. The expansion, which nearly doublesBellevue’s yard capability, also is expected to increase operating efficiencyacross the entire NS network.8NORFOLK SOUTHERN 2014 Investor and Financial Analyst ConferenceNORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference9

THE BELLEVUE EXPANSION WILL HELPIMPROVE OPERATING EFFICIENCY, SERVICERELIABILITY, ASSET UTILIZATION, ANDSTRENGTHEN NORFOLK SOUTHERN’S ENTIRE22-STATE RAIL NETWORK.RIGHT ASSET, RIGHT PLACE, RIGHT TIMENEW YORKMETRO AREADETROITCHICAGOBELLEVUEKANSASCITYST. rfolk Southern is making infrastructure investments to ensurethat we have the right asset, in the right place, at the right time torespond to today’s business opportunities while also preparing fortomorrow’s growth.With our investment in new capacity at Bellevue, we can build“ Bellevue is geographicallyand operationally locatedat the right spot toleverage our existinginfrastructure to positionus for business growth.”trains for direct delivery to western gateways and distant pointsJim Squireson our system without making stops at additional rail yards forNS Presidentswitching. Reduced car handlings are expected to cut transit timesand drive operating efficiencies across the entire NS network.10NORFOLK SOUTHERN 2014 Investor and Financial Analyst ConferenceNORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference11

ANTICIPATED BENEFITSOPERATING EFFICIENCY» Pre-blocking cars at Bellevue for longer haulsand direct interchanges with western carrierswill reduce switching at other terminals.CUSTOMER SERVICE» Customers should see improvements of1 to 2.3 days in transit times.ASSET UTILIZATION» Fewer locomotives will be needed forswitching operations.A conductor uses a remotecontrol unit to operate alocomotive that pushes railcars to the top of the humpin the classification yard.» Fewer car handlings, car miles and car days3,600 CAR-PER-DAY CAPACITY» Increased yard capacity at Bellevue createsadditional space at other terminals.12NORFOLK SOUTHERN 2014 Investor and Financial Analyst ConferenceAt Bellevue Terminal, rail cars arrive in the receiving yard,below, are sorted by destination onto one of 80 tracksin the classification yard, center, and assembled intooutbound trains on the forwarding tracks, left and right.NORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference13

INVESTING FOR GROWTHPROJECT HIGHLIGHTS, BY THE NUMBERS» 160 million NSinvestment in freightrail capacityA diamond-shaped crossover at the hump allows rail cars to access any of the 80 classification tracksin the yard.» 3,600-car per dayclassification capacity(previously 1,800)» 39 miles of newtrack including:38 classification tracks,5-mile main linetrack around yard,3 forwarding tracks,2 receiving tracks,1 pullback track,1 hump lead track» 140 computercontrolled switchesroute cars toclassification tracksby destination» 3 new buildings:a 4-story controltower, mechanicaland maintenance-ofway facilities» 11 upgraded controlpoints enable trainspeeds to increase to25 mph from 10 mph» 11 100-foot tall highmast aluminum lighttowers illuminate yard» 145 miles of newundergroundcommunicationand signal cable» 22 diesel-poweredgenerators provideback-up powerto ensure reliableoperationsNS invested in improvements to its Bellevue Mechanical facilities, adding tracks that allow inspections,servicing, fueling, and repairs to be accomplished trackside, which will reduce dwell time. A newvehicle access bridge, above, allows easy access to the car shop.14NORFOLK SOUTHERN 2014 Investor and Financial Analyst ConferenceNORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference15

BELLEVUE YARDCLASSIFICATION YARD» Locomotives push rail carsup a slight incline called ahump, where a conductor(left) pulls a pin to separatesingle cars, or blocks ofcars, according to the dataon an electronic display.» A computer-controlledsystem calculates the speedof each car, based on carweight, and varying weatherconditions such asprecipitation, temperature,and wind. To control speed,retarders (bottom left)similar to automotive discbrakes, slow each car down.» The computer routes carsto specific tracks based ondestination, where the carsare assembled into blocksfor outbound trains.TO KEEP NS ROLLING» Bellevue LocomotiveShop, at right, supportsthe 24/7 operations at theyard, servicing, repairing,and maintaining some320 locomotives a month.On average, the shopuses 1.7 million gallons offuel, 164 tons of sand and12,630 gallons of lube oilevery month to keep NS’locomotive fleet rolling.16NORFOLK SOUTHERN 2014 Investor and Financial Analyst ConferenceNORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference17

CONNECTIONS IN ALL DIRECTIONSAn aerial view of the interchange west of Bellevue Yard.TO TOLEDO, OHIOTO CHICAGOTO SANDUSKY, OHIOTO CLEVELANDTO BELLEVUE YARDWHEELING & LAKE ERIE RAILROADTO FORT WAYNE, IND.TO CHICAGOTO COLUMBUS, OHIO18NORFOLK SOUTHERN 2014 Investor and Financial Analyst ConferenceTO PITTSBURGHNORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference19

BUILT FOR GROWTH IN THE RIGHT LOCATION196720NORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference2014NORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference21

CAR DESCRIPTIONS AND PHOTOSLike treasured family heirlooms handed down throughNS 12 – INDIANAgenerations, Norfolk Southern’s business cars endure, symbolicPullman built NS 12 as a dining car in 1949 for an Norfolk &of the powerful legacies of predecessor companies that helpedWestern passenger train called the Powhatan Arrow, a postwarcreate the rich history and future promise of the Americanstreamliner. A contest to name the train resulted in 100,000railroad industry. The following is the history of the 11 passengerentries. A retired NW employee submitted the winner andcars that make up our train today, arranged in order from frontcollected a 500 first prize. His entry honored Native American(Pennsylvania) to rear (Buena Vista).Chief Powhatan, a member of the tribe of the same name.Originally a 33-seat diner, it was converted at Roanoke CarNS 7 – PENNSYLVANIAShops to an NW staff car. Today, it is an eight-bedroom sleeper,The Pennsylvania is the oldest car in Norfolk Southern’s fleet.refurbished in 1989. The names of employees involved in theIt was the first all-steel business car built for Norfolk & Westernrestoration are inscribed on a brass plateRailway. After the formation of Norfolk Southern in 1982, theinside the car.car was renumbered NS 7 and named Pocahontas. It keptthat name and number until 1988 when Conrail CEO RichardNS 13 – GEORGIASanborn acquired the car and renamed it Boston in honor of hisThe Georgia began its life as Southern Railway office car No.Massachusetts hometown. In 1999, the car became part of the18. In 1968, Southern Railway’s Hayne Shop converted the carNS fleet and renamed Pennsylvania. The car can sleep six, as theto an eight-bedroom, four-bathroom sleeper with eight upperbedrooms each have two beds, including one that folds up intoberths. In 2006, the car was renumbered NS 13 and redesignedthe ceiling when not in use.and renovated to have four bedrooms with private baths and anadjacent exercise room.NS 20 – OHIOThe office car Ohio was built in 1920 as a 12-section, one-NS 4 – MICHIGANdrawing-room sleeper. In 1943, Pullman rebuilt it into aPullman built NS 4 as a 12-section, one-drawing-room sleeper13-section tourist sleeper. Southern Railway bought the car inin 1927. Southern Railway acquired the car in 1948 and later1947 and converted it to a dinette-coach the following year. Anconverted it into an office car. Norfolk Southern acquired it inarticle in the Southern Railway Historical Association magazine1999 and officially designated it NS 4 in 2000. As with someTies reported that the car made a profit of 47 in its first 10 daysof the other cars, cedar closets and cherry wood bureaus areof service. Revenue of 431 in food and bar service exceededamong the bedroom appointments of NS 4. The dining roomcosts of labor, food, spirits, and supplies totaling 384.has two beds that fold into the wall and a typewriter shelf thatfolds into the counter – an ingenious space saver. Michigan wasrefurbished in 2012 to a four-bedroom executive sleeper withprivate bathrooms and a crew room with a bunk.22NORFOLK SOUTHERN 2014 Investor and Financial Analyst ConferenceNORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference23

CAR DESCRIPTIONS AND PHOTOSNS 2 – CAROLINANS 26 – NEW YORKThe Carolina was built as a four-bedroom sleeper by the PullmanThe Budd Company built this coach in early 1947 among aCompany for Southern Railway in 1928. Over the years, manygroup of cars ordered for service on the New York Central. Theof the car’s fixtures have been carefully preserved. The Carolinacar was used in NYC passenger trains such as the Pacemaker,was refurbished in early 2013 to a four-bedroom executiveOhio State Limited, and New England States. The car was latersleeper with private bathrooms and a crew room.owned by Penn Central, Amtrak, and Conrail. It became part ofNorfolk Southern’s fleet in 1999. A 2012 renovation added newNS 21 – WEST VIRGINIAexterior windows and an audio-visual system that includes a 50-Built by Pullman between 1926 and 1929, this former heavy-inch main screen and two 32-inch side wall screens. This rollingweight car, built almost entirely from steel, was convertedclassroom seats 54 for presentations and allows passengers tointo an office car in 1950 at Southern Railway’s Hayne Shopenjoy views of the countryside.in Spartanburg, S.C. In 2006-2007, the West Virginia wasconverted to a lounge car.NS 23 – BUENA VISTAThe Buena Vista affords a close-up look at the track from aNS 19 – KENTUCKYlarge window at the observation end of this unique car. MostPullman built the Kentucky in October 1949 as the 36-seat dineroften used for official inspection trips, it features 28 theater-Norfolk & Western 494 for service in the Powhatan Arrow, anstyle seats facing the rear window. The car was originally builtNW passenger train. In April 2008, the Kentucky was convertedas a 16-section sleeper called Cuyama. In 1973, it was convertedto a dedicated dining car seating 48.to a roadway inspection car and named Buena Vista.NS 24 – DELAWARENS 24 was built in 1954 as a stainless steel dome lounge forthe Santa Fe Railway passenger train, the San Francisco Chief.Conrail acquired the car after it served on the Northeast-toFlorida “Auto-Train.” As part of a complete renovation andsystems upgrade in 2004, the last vestiges of its southwesternmotif were removed.24NORFOLK SOUTHERN 2014 Investor and Financial Analyst ConferenceNORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference25

Three Commercial Place Norfolk, Virginia 23510 www.nscorp.com 2014 NORFOLK SOUTHERN CORPORATION - ALL RIGHTS RESERVED17.0914.7677.175

NORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference NORFOLK SOUTHERN 2014 Investor and Financial Analyst Conference 1 MONDAY, SEPTEMBER 22 6:00 p.m. Reception - Courtyard (1st floor) 7:00 p.m. ndDinner - Rockefeller Room (2 floor) Wick Moorman, Chairman & CEO Welcoming Remarks TUESDAY, SEPTEMBER 23