Juli 14 Panaccess

Transcription

Juli 14 Panaccess

Basic CAS SetupIP BoxSecure BoxCAMSmartcard. . .CDNVPNCableViewManagerAccountingTechnicianCall centerReception208.07.2014 Panaccess

Basic CAS Setup: End user devicesIP BoxSecure BoxCAMSmartcard. . . Support for all common end customer device types From cheap low end boxes to expensive high end boxes Support for CAMs and Smartcard based systems Support for IP based services like Video-On-Demand, CatchupTVand all centerReception308.07.2014 Panaccess

Basic CAS Setup: The CASIP BoxSecure BoxCAMSmartcard. . .CDN Redundand CAS hardware Support for multiple sites Quick remote installation Continuos backup on our servers Continues operation even if connection is lostVPNCableViewManagerAccountingTechnicianCall centerReception408.07.2014 Panaccess

Basic CAS Setup: Server ConnectionIP BoxSecure BoxCAMSmartcard. . .CDNVPN Fully encrypted VPN based secure communication with our servers Redundand internet connections via at least 2 different providersCableViewManagerAccountingTechnicianCall centerReception508.07.2014 Panaccess

Basic CAS Setup: CableViewIP BoxSecure BoxCAMSmartcard. . .CDNVPNCableViewManagerAccounting Easy to use web based graphical user interface Support for multiple different roles / users Each user only sees what he needs to see Sophisticated rights management for custom rolesTechnicianCall centerReception608.07.2014 Panaccess

Packaging services Products consist of packages, which again consist of services. A service can also be in multiple different packages. Services are encrypted using the information of the packages they are assigned to. In this example, a box that hasthe package News will be able to decrypt BBC and CNN. No matter, if it got it by purchasing Basic or VIP.BasicProductsPackagesServices708.07.2014News (001)BBCCNNVIPMusic(002)MTV PanaccessNews (001)BBCCNNMusic(002)Info(003)MTVDiscoveryChannel

Buying the product: Using selfprovisioningIf you have bought and set up our selfprovisioningsolution, your customer can browse your productcatalogue in the web shop provided by theselfprovisioning module. He then can register andpurchase a product on his own without anyinteraction required by you.CableView DatabaseCustomer XHasBox5001203211HasCustomer XBuys ‚Basic‘ product808.07.2014 Panaccess

Buying the product: Using Operators/Helpers/ResellersCableView provides several specialised views likeone for a reception environment in hotels, or for acall center environment.In these scenarios your customer interacts with yourstaff, and your staff has access to CableViewaccounts where they can enter your customers dataand rights.Customer XCall Center /Reception /Shop /ResellerCableView DatabaseCustomer XHasBox5001203211HasBuys Basic product908.07.2014 Panaccess

Buying the product: Using coupons & SMSBuysCableView DatabaseCoupon for product‚Basic‘ for 30 daysR3XT.Customer XHasCustomer XR3XT.SMSBox5001203211HasRedeems coupon via SMSIn this scenario, you can outsource the purchasingby providing scratch cards to shops which can bebought by your customer.He then can redeem those scratch codes by sendingan SMS with the code to an SMS Gateway thatinteracts with CableView and activates the box.1008.07.2014 Panaccess

Buying the product: Using a custom solutionWe also privide an extensive API for your personalcustom billing solution.CableView DatabaseCustom SolutionCustomer XHasCustomer XAPI5001203211HasCALL1108.07.2014Box Panaccess

Billingsolution Activate / Deactivate product on box Enable / Disable boxWSDL/JSONAPILow level billing integration: Direct CableView will not be aware of prices or customers Customer management and billing completely outside of CableView CableView will only be used to push products on boxes and disable/enable them Easy to implement Suitable in situations where the customer management is already working fineand only a CAS is needed for encryption of content1208.07.2014 Panaccess

Low level billing integration: With wrapperBilling NAPIBillingSolution Same as „Direct“ aproach Can be used in situations, where the billing software itself can not be modified tomake the calls directy but the database can be accessed. Wrappers can be developed by us, if we get access to an example database. Panaccess

Billingsolution Customer Data Box assignment Product assignment Disabling/Enabling ofordersWSDL/JSONAPIMedium level billing integration CableView will not be aware of prices Customer management can be done on both sides. CableView can be used to manage the customer, box assignment, product assignment, etc. The billing system can pull the changes handle the bill runs and all billing related tasks. Still fairly easy to implement. Suitable in situations where the billing system is already working fine, but the customermanagement should be mainly handled in Cableview. The billing solution has to implement the communication with CableView1408.07.2014 Panaccess

Billingsolution Products/Runtimes/Prices Customer Data Box assignment Product assignment Disabling/Enabling of orders Bills (PDF) TransactionsWSDL/JSONAPIHigh level billing integration CableView is aware of everything & the billing system is aware of most information. The billing system can push PDF‘s to CableView or download PDF‘s created by CableView The billing system can use a transaction based API to get open transactions, create bills for them,and mark them as paid when suitable. CableView will handle the need for disableing or enablingboxes if payment targets are not met/met again Complex integration Suitable in situations where the billing system is highly integrated and you still want to use the fullfeatures of CableView and its Selfprovisioning portal. The billing solution has to implement the communication with CableView1508.07.2014 Panaccess

Selfprovisioning: Manual Customers can register themself on theselfprovisioning page and purchase one ofthe provided offers CableView will inform its operator aboutpurchases and send the customer an email with configured payment details. I.E.bank transfer information.Selfprovisioning After the money has been collected thecorresponing transaction can be marked aspaid and the order will be executed.Customer In this Scenario, the collection ishappening outside of CableView and theinformation about payments is enteredmanually via the CalbeView GUI1608.07.2014 Panaccess

Selfprovisioning: Semi automatic Same as manual, but the billing is usingthe API to mark transactions in CableViewas paid The manual work that needs to be donedepends on the way the billing system isbeeing 07.2014 PanaccessBillingsolution

Selfprovisioning: Automatic with Ingenico Fully automatic money collection When buying something, the customergets redirected to Ingenico to enter hispayment details. Ingenico then tellsCableView if the transaction wassuccessfullSelfprovisioning Supports recurring payments forsubscription based offers. Like montlypayments.CustomerPayment information(Creditcard data & co.)Securely stored. Can be combined with manual mode forcases where customers want to transferthe money manually or pay in cash. Local paymentprovidersAnd much more The customer gets emails with links tothier generated bills.1808.07.2014 Panaccess

Syncing changes to the HeadcontrolCableView DatabaseHeadcontrol DatabaseCustomer XBoxHasBox5001203211HasConstantsync viaVPN5001203211HasChanges made in CableView will be instantly synced to the Headcontrol (HC) responsible for the customer.Since the data is stored on the CableView server, the HC hardware can be replaced easily at any time and theinformation can be synced to the new hardware. Making backups on your site obsolete.We also offer a redundand HC cluster, reducing the downtime to effectively 0 in case of a hardware failure.1908.07.2014 Panaccess

Scrambling servicesThe MUX uses the simulcrypt standard to get theinformation from the headcontrol (HC), how toencrypt the BBC Transport stream (TS). In thisexample, the BBC TS is beeing encrypted by usingthe keys assiciated with the News package.Headcontrol DatabaseBoxHasBBCSimulcryptprotocolHow toencrypt BBC?5001203211It also receives the EMM and ECM messages fromthe HC, that should be injected into the TS. Thoseheavily encrypted tokens contain the informationabout the rights each box has and can only bedecrypted by the secure chip of the targeted pted2008.07.2014BBC5001203211 PanaccessUnencrypted

Box Has pt ECM/EMM 5001203211 decrypted ocol 5001203211 Box BBC The MUX uses the simulcrypt standard to get the information from the headcontrol (HC), how to encrypt the BBC Transport stream (TS). In this example, the BBC TS is beeing encrypted by using the keys assiciated with the News package. It also receives the EMM and ECM messages from