Transcription
kanban system Accelerator (ksA)Roger Hutcheson5/13/2019
ksA - AgendaWho is Roger Hutcheson?Who is Duke Energy?What is a kanban system Accelerator (ksA)?What inspired the concept?ksA Purpose, Values, PracticesksA Practice DetailsQuestionsExtra – Power BI and JIRAkanban system Accelerator2
Big like a BEAR!kanban system Accelerator3
ksA – Who is Roger Hutcheson?kanban system Accelerator4
ksA – Who is in the room?Who is an individual consultant – on your own?Who work for a startup?Who works for a medium size business?Who works for a large business?Who is a KCP or AKT or both?Who is a KMP?Who is a TKP?Who has no formal LKU training?kanban system Accelerator5
ksA – What does Duke Energy Do?We are one of the largest electric power holding companies inthe United States. 7.6 million retail electricity customers in six states Approximately 49,500 megawatts of electricity in the Carolinas,Midwest and Florida 1.6 million natural gas customers in Ohio, Kentucky, Tennesseeand the Carolinas. Commercial business owns and operates diverse powergeneration assets in North America, including a portfolio ofrenewable energy assets.We are transforming our customers’ experience,modernizing our energy grid, generating cleaner energy andexpanding our natural gas infrastructure to create a smarterenergy future for our customers.Google Search – thecoli.comkanban system Accelerator6
ksA – What is the kanban system Accelerator?Kanban system Accelerator (ksA) startedout as an experiment with the objectiveto predictably mature kanban systems.The (ksA) is now an enterprise processused within Duke Energy’s Agile CapabilityCenter to implement Kanban consistentlyand mature service delivery efficiency.kanban system Accelerator7
ksA – What inspired the concept?As a Boy Scout Leader I have learned so muchfrom the BSA. One of the best tools they use isthe EDGE method.- Explain/Educate- Demonstrate- Guide- ng-edge-method/kanban system Accelerator8
ksA – Purpose, Values, PracticesAll great models have apurpose, values and of core practices!kanban system Accelerator9
ksA - Purpose Enable understanding of akanban system so servicesdeliver value predictably andevolve continuously. Google Search - FlowVate.comkanban system Accelerator10
ksA - ban system Accelerator11
ksA- PracticesTimeline of PracticesDiscovery – 1 MonthInteractive Experience – 1 MonthEnable – 1 MonthEvaluationkanban system Accelerator12
ksA - Discovery – 1 MonthLeadership ReadinessPurpose for ChangeAgreement of Agility PathMethod / Framework Options DiscussionCommitted to support initiative?Team ReadinessAgreement of Agility PathMethod / Framework Options DiscussionDecision - Kanban MethodDefine Current RolesDetermine Skill Sets & GapsCustomer ReadinessWhat are their expectations ofdelivery?Communication of any changes theymight see in futureDefine Mission / Vision / PurposeCreate OKR’sYearly (Leadership)ObjectivesKey ResultsQuarterly (Service Delivery Team)ObjectivesKey ResultsDetermine Value Delivery MapOne ServiceHistory of Demand & CapabilityBest view of past deliveryFocus on Understanding, Support, and Agreementkanban system Accelerator13
ksA - Discovery ExamplesCurrent Value Delivery MapCurrent Types of WorkPast Leadtime - Capabilitykanban system Accelerator14
ksA - Interactive Experience (IE) – 1 MonthACC Coach is assigned to work as one withthe Service Delivery Team(s) to educate,demonstrate and guide them on their Agilejourney.Included during IE Period:2 day Kanban WorkshopDemonstrations of CadencesObserve & DebriefCadencesEvolution of Kanban SystemEvolution of Team AgreementEvolution of MetricsFocus on Coaching and Support leading to Continuous Improvementkanban system Accelerator15
ksA - IE -Educate – 2 Day WorkshopTeam Kanban Practitioner (TKP – Lean Kanban University)Play GetKanban – Management & TeamKanban Systems Design (KMP 1 – Lean Kanban University)Review XIT Case Study (Blue Book-Chapter 4)Understand STATIKUnderstand the purpose of the systemUnderstand sources of dissatisfactionAnalyze demand and capabilityModel the service delivery workflowIdentify and define classes of serviceDetermine your recurring eventsDefine your system replenishmentDesign your Kanban SystemDetermine best Kanban Starting PointFocus on Learning so KMP 1’s can lead next stepskanban system Accelerator16
ksA - IE - Coach & SD-Team Work as OneACC Coach to Demonstrate & GuideDemonstrateCadences (Service Delivery Set)Observe & DebriefCadences (Service Delivery Set)Evolution of Kanban SystemEvolution of MetricsEvolution of Team AgreementFocus on Work Management & Deliverykanban system Accelerator17
ksA - IE – Team CollaborationNew KMP 1’s use STATIK to: (work with service team)Define purpose of the systemDefine sources of dissatisfactionUnderstand current demand vs capabilityDefine value delivery workflow (current process map)Define classes of serviceSchedule recurring eventsDetermine the cadence of you system replenishmentUse above to design starting Kanban SystemForm Explicit Policies for how the team will deliver its work and functionas a team.Document all in Team AgreementCreate Team Agreement & ApproveTeam Creation & ApprovalEvolve over timeBuild Kanban System (Tool or Physical)Populate Work Inside Kanban SystemFocus on Collaboration and KMP 1’s Facilitationkanban system Accelerator18
ksA - Interactive Experience ExamplesKanban Education & GetKanban Gamekanban system Accelerator19
ksA - Interactive Experience ExamplesIdentify Sources of DissatisfactionDefine Kanban Systemkanban system Accelerator20
ksA - Enable – 1 MonthCoach invited to all cadencesReplenishment MeetingDaily Standup MeetingRetrospective MeetingDelivery MeetingOthersCoaching Time as RequestedFocus on Continuous Improvement & Being Self Sufficientkanban system Accelerator21
ksA - Enable ExamplesUse of Tools - JIRAMature Service Workflowkanban system Accelerator22
ksA - Enable ExamplesCreate Decision Metricskanban system Accelerator23
ksA - EvaluateComparative KanbanACC Maturity ModelReview with Service Delivery TeamNext Steps as Discovered.Continuously improve your Kanban systemfor optimal delivery!Quarterly Evaluation, Coaching as Requested& KMP 2 (advanced education) for KMP 1’sFocus on Kanban Maturitykanban system Accelerator24
ksA - Evaluate ExamplesNon- Subjectivekanban system Accelerator25
ksA - Evaluate ExamplesSubjectivekanban system Accelerator26
ksA - Questionskanban system Accelerator27
ksA - Power BI and o-learn-jira-9120b409cceekanban system Accelerator28
Extra -Power BI and JIRA kanban system Accelerator 2. Big like a BEAR! kanban system Accelerator 3 . One of the best tools they use is the EDGE method. . -method/ ksA -Purpose, Values, Practices kanban system Accelerator 9 All great models have a purpose, values and of core practices! ksA - Purpose Enable understanding of a kanban .
