ANNUAL REPORT 2015-2016 - Logograph

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It’s about HOPEANNUAL REPORT 2015-2016

ValuesAccountableBeing ethical, transparent, efficientand effectiveVisionA caring community working togetherfor children and youthMissionTo enrich the lives of children and youthwho experience social, emotionaland/or behavioural challenges byproviding a continuum of high qualitymental health servicesRespectfulCaring with integrity andhonouring dignity2015-16 marked another exciting year for Peel Children’s Centre,(PCC) and we look forward to sharing some of our highlights with youin our Annual Report.InclusiveEmbracing diversity and culturalcompetenceThe Ministry of Children and Youth Services’ (MCYS) Movingon Mental Health (MOMH) strategy to transform the child andyouth mental health (CYMH) system in Ontario continued toprogress in 2015-16. As Peel’s Lead Agency for CYMH services,PCC continued to work with our Core Service Delivery (CSD)partners to streamline intake and access processes via thetransition to a coordinated intake network model; the adoptionof collective screening/assessment and evaluation tools; acommon clinical database; and the development of “made inPeel” Family Engagement, Youth Engagement and communityplanning mechanisms for CYMH. Last year also saw an increasein provincial funding, which added five Intensive Services positionsin the Peel Service Area. All of this work was guided by the CoreService Delivery and Community Mental Health Plans.ResponsiveBeing flexible, accessible and adaptiveLearningPursuing opportunities to know moreand do betterInnovativeUsing information, initiative,and imaginationCollaborativeWorking together in partnershipBoard of DirectorsOfficers:Patricia Grady (President)Rudy Riske (Vice-President)Tammi Lisson (Secretary/Treasurer)Michael Cantlon (Past President)Directors:Gail Anderson, Roman Boychuk,Mélisa Djebbari, Mark Figueiredo,Sharon Goodland, Guneet Hansrani,David Herzstein, Jessica RoselliCelebrating Our 30th YearPeel Children’s Centre85A Aventura CourtMississauga, ON L5T 2Y6(905) 795-3500peelcc.orgCharitable donation number:11908 7807 RR0001Patricia GradyHumphrey MitchellAs a service provider, we continued to learn and grow in both our clinical capacity andour responsiveness to the unique needs of children, youth and families in Peel. Formaland informal training in anxiety disorders, LGBTQ issues, and FASD were just a fewexamples. We continued to celebrate our cultural diversity and participate in CYMHresearch partnerships, and social media continued to play a key role in supportingCYMH advocacy and awareness. The Peel Inclusion Resource Services (PIRS) model,of which PCC is a partner, was nationally recognized for exemplifying innovation ingovernment and community collaboration.Fundraising continued to be an important part of the work we do, and a particularhighlight of the year was our inaugural Evening of Hope Gala. Coinciding with PCC’s30th anniversary, the event welcomed more than 200 guests and raised more than 66,000 in support of PCC’s high quality CYMH services.Many thanks to our funders and individual, community and corporate donors. Withyour generous support PCC was able to help more than 4,200 children and youth withmental health challenges this past year. We would also like to thank our dedicated,compassionate and competent staff, board members, volunteers and students. You arethe heart of our organization and you make a difference. Finally, we extend our gratitudeto the children, youth and families we serve. Thank you for trusting us to help you and forinspiring us to work together as a caring community.Patricia GradyPresidentHumphrey MitchellChief Executive Officer

Excellent Clinical Services & Pathways To CareCore Services&Increasing Our Clinical CapacityWorking Together as a SystemIn support of Moving on Mental Health (MOMH) system transformation, 2015/16 saw theMinistry of Children and Youth Services (MCYS) increase provincial funding for child and youthmental health (CYMH) services by 6 million, of which Peel’s annual allocation was 490,100.Within the context of service needs and gaps, PCC worked with our Core Service Delivery(CSD) partners and four school boards to develop a recommendation for approval by MCYS.By consensus, the decision was made to invest in children and youth with complex needswho require intensive services. Consequently, Associated Youth Services of Peel received twoadditional positions to support Transitional-Aged Youth Outreach and Dialectical BehaviouralTherapy, while PCC added three positions in Intensive Child & Family Services, one of which willbe dedicated to expanding our capacity to support French-speaking families.PCC continued to work with our CSD partners totransition the existing centralized intake mechanism,referred to as Mental Health Services for Childrenand Youth, to a coordinated intake network model(Peel Coordinated Intake Network, or PCIN) thataligns with the provincial MOMH mandate to clarifyand simplify the ways in which children, youth,families and referring professionals access mentalhealth services in Peel. Associated work includedthe collective adoption of the interRAI suite ofstandardized, evidence-based evaluation tools insupport of collecting standardized client profile andoutcome measurement data. An implementationplan was developed and, with the support of theCPRI training team, staff across the six CSD partnerssuccessfully completed training and competencytesting on the interRAI Screener (for access/intake)and ChYMH (for assessment and clinical outcomes).Internally, PCC focused on the development of clinical training plans based on the needs ofthe children and youth we serve. A fulsome process identified complex trauma as a key emergingarea for investment. Within an Implementation Science framework, a working group wasestablished to assess available evidence-based modelsand to make recommendations. A second workinggroup was tasked with developing workshops thatfocused on prioritized clinical intervention topics.By example, building on previous training onCognitive Behavioural Therapy, PCC continued tobuild capacity in Counselling/Therapy and IntensiveServices through an evidence-informed onlinetraining program facilitated by Dr. Aureen PintoWagner (Dalhousie University) for ObsessiveCompulsive Disorder (OCD).2015 Peel Youth Leaders ConferenceCoach Adrian Pouris@Coach AdrianPFollowIf you’re in need of support @PeelCCoffers a 24/7 #MentalHealth #crisisline for #Peel #Youth: 416-410-8615#BellLetsTalk #EndTheStigmaTracy MacCharles@TracyMacCharlesFollowingAppreciated the warm welcome from@PeelCC this afternoon. We had agreat discussion on #CYMH in theregion.Key ProcessesCoordinated Access/IntakeTargeted PreventionBrief ServicesCounselling and Therapy ServicesFamily Capacity Building and SupportSpecialized Consultation/AssessmentCrisis Support ServicesIntensive Treatment Services – In-HomeIntensive Treatment Services – Day TreatmentIntensive Treatment Services – Out-of-HomeCoordination des services/Case Management- ServiceGestionde cas CoordinationSignificant effort was spent reviewing web-based clinical data systems to support Peel’s CSDpartners. Late in fiscal 2015/16, a decision was made to move all four community-based CSDpartners and PCIN to EMHware. Additional discussions with the two hospital clinics will continueso that PCC, as Lead Agency, has capacity to report on clinical data at both the agency andService Area levels. In addition the intake form was aligned with the interRAI Screener andthe content revised to be more inclusive of diversity considerations. In response to communityfeedback, a community referral process was piloted and a referral package is being developedto support referrals to the CYMH service system.CORE SERVICE DELIVERY PARTNERS

Building A Strong CommunityCollaborative PIRS Service Model Nationally RecognizedEngaging Our System and Community PartnersCo-created by six community partners, the PeelInclusion Resource Services (PIRS) model buildscapacity for special needs resourcing in licensedchildcare by helping to identify children who needsupport, and streamlining the referral process forparents and childcare providers. PCC enhancesthe capacity of the PIRS resource consultants andchildcare staff to meet the needs of children withemerging mental health needs through training,consultations, mentoring and support to the PIRSCommunity of Practice. We are proud to havebeen the recipient of the IPAC/Deloitte PublicSector Leadership Bronze Award, exemplifying innovation in public service and how governmentand community partners can work together to make a monumental difference for children withspecial needs, their families and childcare providers.At the broader community level, the work of Peel’s MOMH Action Plan is captured in ourCommunity Mental Health Plan (CMHP), a living document that complements and expands uponthe work of the CSD partners. As we move forward, our commitment to working collaborativelywith our partners to support the mental health of children, youth and their families remains strong.How we approach this work, however, is evolving as we seek to understand, as a system, theCYMH services available in our community. Completing a fulsome inventory of CYMH servicesoffered through both system and community partners remains a priority.PEEL INCLUSION RESOURCE SERVICES PARTNERSThe second area of focus was on the development of a CYMH community planning mechanismfor the Peel Service Area. Following an inventory of existing planning tables in 2014/15, anassessment of their respective mandates against MCYS requirements for a CYMH planningmechanism concluded that none was aligned. PCC contracted with Jane Fitzgerald to conduct aseries of targeted consultations with our sector partners this past winter/spring. This outreach toour diverse community will inform the creation of Peel’s CYMH planning mechanism. Next stepsinclude a presentation of findings to the broader community in June.Online Advocacy and AwarenessPCC continued to engage with CYMH stakeholders across Canada and around the world viasocial media. 2015-16 saw the execution of several successful awareness campaigns related tomental health in the classroom, mindfulness, bullying and more. PCC also partnered with PeelChildren’s Aid to raise awareness about child abuse awareness and prevention and with BellCanada on Bell Let’s Talk Day. Social media also supportedMeFollowour fundraising efforts on Giving Tuesday. PCC’s social mediapresence continued to be a platform for advocacy, awarenessThank you @OfficerWells, the volunteers.and support for children and youth with mental health@PeelPoliceMedia, Heartland Loblawsand kind donors #ItsAboutHopechallenges and the caring adults in their lives.@Teri343@PeelCCPCYIFollowing@PCYI OrgInterested in learning more about how#mindfuless impacts #child / #youth#mentalhealth? Follow @PeelCC &#mindfulPCC this month.Ms. Gyetvan@MsGyetvanFollowA big THANK YOU to @PeelCC foryour presentation today, and helpingour @GordonGraydon students withtheir assignment on agencies in Peel.PCC staff wearing purple forChild Abuse Awareness & Prevention Month2015 United Way Black Leadership& Community GalaQueerofGender@QueerofGenderFollowThanks @YouthNexus & @PeelCC forasking our founder @LynxSainteMarieto be a guest speaker for yourPride Week festivities.

Efficient, Effective, & InnovativeEngaging Families and Youth in PeelIncreasing Our Capacity to be Inclusive and ResponsiveDeveloping and implementing system-wide mechanisms forYouth Engagement (YE) and Family Engagement (FE) werepriorities identified in the Core Service Delivery Plan. Withsupport from the Centre of Excellence for Child & Youth MentalHealth, PCC continued to work with our CSD partners andbroader sectoral partners to acquire knowledge about YE andFE best practices within the CYMH sector and partner sectorsat the local, provincial and national levels. PCC looks forwardto working with ourCSD partners tosupport the evolutionof YE and FE as bestpractices in deliveringmental health servicesto children and youthin Peel.PCC continued to enhance our capacity to understand and respond to the needs of Peel’s diversepopulation.Internally, highlights included: Our 12th celebration of Pride Week, which included training and aseries of events focused on the lives and experiences of transgenderpeople in Canada and globally. Celebration of our ethno-cultural diversity which included special eventshonouring Italian, Afro-Caribbean, Chinese, and South Asian heritages.o Chinese New Year and a Taste of Italy celebrated the rich historyand unique cuisine of these communities.o Information sharing about important religious observances and“Chat & Chai” reflections on practice continued to support staff’sCelebrating Chineseunderstanding of Peel’s large South Asian community.New Yearo Building on “The Black Experience Project: A Greater Toronto AreaStudy Capturing the Lived Experience of a Diverse Community”, the Black History MonthCommittee examined present concerns within the black community.Externally, highlights included: Continued involvement with the Regional Diversity Roundtable of Peel, supporting culturalcompetency and equity within organizations through training, learning exchanges and otherresources. Targeted outreach in Peel’s South Asian community, including partnerships with schools,settlement workers and community health agencies.From a learning perspective, 2015/16 highlights included: A partnership with the Centre for Addiction and Mental Health (CAMH) and the University ofToronto, Psychiatry Department that published “Implementation and Evaluation of an EvidenceBased Treatment of Disruptive Behaviour within a Children’s Mental Health Program” in TheCanadian Journal of Program Evaluation. A collaboration with Peel Regional Police and York University, Faculty of Social Work focusing onthe lived experiences of youth with mental health challenges and their encounters with police. Ongoing research with University of Toronto doctoralcandidate Renée Sloos that is examining the outcomesof PCC’s use of Trauma Focused Cognitive BehaviouralTherapy in the treatment of child and youth victims ofsexual abuse. A staff-led Fetal Alcohol Spectrum Disorders (FASD)Awareness Day that included a special presentationby a young man and his parents about their livedexperience with FASD.OverallSatisfaction92%Respect &Caring94%Global Quality91%Effectiveness86%Psychology MonthPROGRAMBrief ServicesNUMBER OFCHILDREN& YOUTHSERVED1,175Counselling/Therapy Services458Mobile Crisis Services610Family/Caregiver Skills Building and Support494Access Intake Service Planning3,781Intensive Treatment Services212Service Coordination Process565Specialized Consultation/Assessment Services208Targeted PreventionCommunity Capacity BuildingComplex Special Needs - Individual PlacementsChild WitnessCourt ClinicPIRSComplex Special Needs Community EnhancementOther Services1,2731551884723653Engaging and Celebrating Our StaffStaff-led initiatives promoted health/wellness and health and safety. Wecelebrated our multidisciplinary approachto helping children, youth and familiesthrough Social Work Week, Child & YouthWorker Week, and Psychology Month. Ofnote, PCC’s psychology team leveragedsocial media to engage our broadercommunity in a Twitter chat about child andyouth mental health. We also recognizedour staff at Celebration Day. Special thanksto the Social Committee for organizing anoutstanding summer BBQ and memorableholiday party!652FASD Committee

Thanking Our Caring CommunityEvening of Hope GalaThanking Our Generous SupportersIn November 2015 PCC celebrated our 30th anniversary with an Evening of Hope Gala, whichraised more than 66,000. The sold-out, 1930s-themed event welcomed over 200 guests andincluded live and silent auctions, live musical entertainment, and a much loved Charlie Chaplinimpersonator. CTV’s Tom Brown, the event’s celebrity MC, was another crowd favourite. The mostmoving moment of the evening was when a former PCC clientRapport Youthshared his experience working with our Child Witnessprogram and how PCC’s caring and compassionate staffLooking forward to #EveningofHope Galain support of @PeelCC tonight.helped him and his familyovercome a difficult periodin their lives. Thanks to ourBonnie Crombiegenerous event sponsors;Delighted to join Councillor @Sue Ward10to everyone who donatedfor the @PeelCC #EveningofHope galaauction items, purchasedtickets and bid on theauctions; and to thevolunteers who helped toorganize and run the event.PCC is very thankful for the generous support received from many individual, community andcorporate supporters. All PCC services are subsidized by fundraised dollars and several programsdepend on large donations, for instance: RBC supported Group Services; Community Foundationof Mississauga supported PCC’s summer camp and Connect programs; CIBC supported IntensiveChild and Family Services; and the Toronto Fresh Air Fund supported Day treatment Crombie2015 Volunteer of the YearThe 2015 recipient of the Ron Lenyk Volunteer of theYear Award was Marell Tomeh. After being diagnosedwith cancer at age 19, Marell became a volunteer inPCC’s mentor program, mentoring a young girl withmedical challenges of her own. In giving back andbecoming a role model to others despite her ownchallenges, Marell truly exemplifies PCC’s motto, “It’sAbout Hope.” This year’s award was presented inhonour of its namesake, the late Ron Lenyk, in thepresence of Ron’s family.Marell Tomeh with Volunteer CoordinatorLinda BuchananWe extend our heartfelt thanks to the more than 100volunteers who help us support children, youth andtheir families. You make a difference!Our 11th Annual Cosmic Bowl helped us strike out stigma by raising 43,500, bringing the total amount raised over 11 years to nearly 400,000. Hydro One Brampton donated 15,000 from the proceeds ofits annual golf tournament. Peel Regional Police supported a Mother’s DayBrunch which raised 11,500 in support of PCC services.PCC clients benefited from in kind-support: The Dreams Take Flight partnership of Air Canada, Peel Paramedics,Peel Regional Police and Rotary Club ofBramalea, which made the dream of alifetime – a trip to Disney World – come truefor 12 of PCC’s high-needs children. Staples Business Depot, Argentia Road,which raised 5,900 through its 10thannual Back to School Campaign, ensuringthat over 100 high-needs children and youthreturned to school with everything theyneeded for another successful school year. More than a dozen organizations held holiday season toy and diaper drives for needy PCCfamilies.

Financial Overview / Aperçu financierStatement of Revenue and Expenses / État des revenus et dépensesYear ended March 31, 2016 / Exercice terminé le 31 mars 2016Based on Ministry reporting requirements /Conformément aux exigences du ministère en matière de production de rapportsService or Process /Service ou processusRevenue /Revenus .Expenses /Dépenses .Excess 5,048)Revenue over ExpensesRevenus sur les dépensesCYMH Brief Services / Services brefs SMEJCYMH Counselling/Therapy Services /Services de conseils et de thérapie SMEJMobile Crisis Services /Services mobiles de soutien en cas de crise865,200866,941(1,741)Family/Caregiver Skills Building and Support / Renforcement descapacités et du soutien pour la famille/le fournisseur de soins615,790617,557(1,767)Access Intake Service Planning /Planification - Services d’accès/d’admission503,717505,007(1,290)Thank You / MerciPCC is proud to celebrate 100% giving from our Board and senior team. We are also thankful to the many staff whomake PCC their charity of choice. To our funding partners, generous individual donors, and the community groups,corporations and foundations who support us, thank you for being part of our caring community working together forchildren and youth. We also extend our gratitude to those whose in-kind donations helped us raise 110,000 at ourtwo signature events. The following is a list of donors from April 1, 2015 to March 31, 2016.Le PCC est fier de célébrer le fait que nous avons reçu des dons de tous les membres de notre Conseil d’administrationet de notre équipe de dirigeants. Nous remercions aussi les nombreux employés qui ont choisi le PCC commeorganisme de bienfaisance privilégié. À nos partenaires financiers, aux donateurs individuels généreux et aux groupescommunautaires, aux entreprises et aux fondations qui nous appuient, nous vous remercions de faire partie de notrecollectivité bienveillante qui œuvre ensemble pour le mieux-être des enfants et des jeunes. Nous souhaitons égalementexprimer notre gratitude à tous ceux dont les dons en nature nous ont aidé à recueillir 110 000 lors de nos deuxévénements phares. Voici la liste de nos donateurs du 1er avril 2015 au 31 mars 2016.Leadership Gifts /Dons de leadershipMississauga Firefighters BenevolentFundLoyalty Gifts /Dons de fidélité 20,000 Valero Energy Foundation ofCanada 500 Amrit KhaperBrookfield Homes (Ontario)ResidentialCotton CandyDavid KingslandDilys WatanabeHabib CanadaKidsports Indoor PlaygroundKim AlexanderMary McDonaldMedtronicMississauga Convention CentrePricewaterhouse Coopers LLPRudy RiskeTeri GordonThe Newland GroupThompson MacColll & Stacy LLPCommunity Foundationof MississaugaMajor Gifts /Dons importantsIntensive Treatment Services / Services de traitement intensif6,375,9446,443,457(67,513)Service Coordination Process / Processus de coordination des services2,336,2212,348,716(12,495)Specialized Consultation/Assessment Services /Services de consultation/d’évaluation spécialisés1,168,8121,170,773(1,961)Hydro One BramptonNetworks Inc.Targeted Prevention / Prévention ciblée483,029485,624(2,595) 10,000 Lead Agency Transition Support /Appui à la transition - Organismes ey MitchellChild Witness / Enfant témoin165,000175,663(10,663)ScotiabankCourt Clinic / Clinique d’aide ,340Community Capacity Building /Renforcement de la capacité communautaireComplex Special Needs - Individual Placements /Besoins particuliers complexes - placements individuelsMCYS - Other / MSEJ - Autres catégoriesPeel Inclusion Resource Services /Services de ressources d’inclusion de PeelComplex Special Needs - Community Enhancement /Besoins particuliers complexes - amélioration dans la communautéEconomic & Business Development* /Développement économique et des affaires*Draw from Retained Surplus / Retrait de l’excédent non Includes Fundraising and Development activities / Comprend les activités de collecte de fonds et de développement 15,000 Sustaining Gifts /Dons de soutien 1,000 Ascona Foods Group (Canada) Ltd.Aventura Court Limited PartnershipCeri HarndenCity of BramptonCIBCDonna McIloryJCS Canada Charity FundEquitable Life of Canada 5,000 Bell CanadaEnersource CorporationToronto StarFresh Air FundHusky Injection Molding SystemsInvestors GroupJ.A. Tony ManasterskyJerry’s No FrillsKathy Sdao-JarvieLinda BerkowitzLori Galliera 3,000 Meridian Credit UnionKenneth FoxcroftMetroland MediaKing Masonry Yard Ltd.Nainesh Kotak ProfessionalCorporationMississauga Central Lions ClubPurdy’s Chocolate 2,500 RBC CorporationCushman & Wakefield Ltd.BrokerageSutton Group - Summit Realty 250 Anna ButlerBroadridge InvestoryCommunications CorporationDylanico SuppliesFSI LandscapeGlen Schnarr & AssociatesHealthletica Hot Yoga & WellnessJennifer Clark, Soup GirlJessica RoselliWe strive for accuracy. In case of discrepancy, please contact the Development Office at 905-795-3500, ext. 2298.Nous faisons tout notre possible pour fournir des renseignements exacts. Veuillez contacter notre Service dudéveloppement au 905-795-3500, poste 2298, pour signaler toute erreur.

2015-16 marked another exciting year for Peel Children's Centre, (PCC) and we look forward to sharing some of our highlights with you . 2015 Peel Youth Leaders Conference Coach Adrian Pouris If you're in need of support @PeelCC offers a 24/7 #MentalHealth #crisis line for #Peel #Youth: 416-410-8615