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ServicesServices ReimaginedName: Graham HanniganJob Title: European Sales Director Services
ServicesThe successful project lifecycleThe services storyWe provide more than equipment, weprovide solutions.With complementary services at eachstage of the project lifecycle, ourteams help you scale your business,improve efficiency, reduce costs andincrease margins.ServiceViewDESIGNOur expertise can enhance yourcapabilities and accelerate adoption, soyou can deliver broader and moreprofitable projects.ProductrequestRefresh &RenewOPTIMISESTAGING llationAdopt &ExpandSUPPORTEDUCATION
ServicesOur portfolioOur end-to-end services portfolio adds real value to our vendortechnologies, delivering complete solutions to our partnersEDUCATIONSUPPLY CHAINPROFESSIONALSUPPORTVendor-certified trainingand education servicesextend knowledge,expertise and skills.Supply chain services provideend-to-end logistics andoperational excellence,wherever and wheneverthey are needed.Professional servicesstrengthen partners so theycan pursue moreopportunities withlower investmentSupport services help partners tomanage their IT infrastructurewith virtual support, remotemonitoring or on-siteengineering expertise.Instructor-led trainingStagingDesignCareEnd user trainingForward logistics & IORDeployAssistReseller trainingReverse logisticsOptimiseProactive careThird party logisticsEngineer to site
ServiceEducationEducation is critical for technology adoption. Ouraccredited engineer and end user training ensuresyou get the skills and experience you need to delivera seamless implementation, maximise utilisation andimprove return on investment.ServicesVirtual,classroom,or on-site47TrainingroomsInstructor-ledtrainingEnd user trainingResellertraining980 Trainingevents45Certifiedinstructors
ServiceSupportScalable support is critical to partner success andbuilding lasting business relationships. Our extensiveand flexible support services manage IT infrastructurewith virtual support, remote monitoring and on-siteengineering, based on your business needs andtechnical requirements.ServicesCareLevel 1 and Level 2 embedded vendor supportAssistComplementary support service for day-to-daytasks not included in sProactive careMonitoring and managed support of IT infrastructureEngineer to siteOn-site assistance for hardware replacement tasks130dedicatedengineers
ServiceProfessionalAppropriate design, resource and planningunderpin successful IT projects. Ourprofessional services team offer flexibleengineering and consultancy resourceacross the entire project lifecycle.DesignServicesSolution design and consultancy services fromsubject matter expertsDeployField services for implementation,migrations and updatesOptimiseConsultancy services for health checks,assessments, and fit for purpose validation100 alengineers
ServiceSupply chain servicesStreamlined supply chain management ensures youcan operate more effectively. Our end-to-endlogistics solutions help you maximise the value ofhardware, keeping you agile and responsive to enduser needs.StagingServicesWarehouse integration and configuration services11Logisticcentres7StagingcentresForward logistics & IORShipping import and export proceduresReverse logisticsHardware lifecycle managementThird party logisticsWarehouse outsourcing and strategicpartnering options180Shippingcountries
ServiceViewServicesWestcon-Comstor’s self-service quoting tool forEngineer to Site, Rack and Stack and Staging servicesBenefitsSimplifiedservices pricingQuicker quoteturnaround timeAcceleratedsales cycleReduced needEnables quickerfor pre-sales resourcebid responseAccessible online, with simple drop-down menus, cut-and-paste functionality, andquote editing and saving options.
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ServicesWestcon-Comstor ServicesExtend capabilities. Expand opportunities. Increase margin
Streamlined supply chain management ensures you . Services can operate more effectively. Our end -to-end logistics solutions help you maximise the value of hardware, keeping you agile and responsive to end user needs. Supply chain services. 11. Logistic centres. 7. Staging centres. 180. Shipping countries. Staging. Warehouse integration and .
