Transcription
H12SSL-i/C/CT/NTUSER’S MANUALRevision 1.0a
The information in this User’s Manual has been carefully reviewed and is believed to be accurate. The vendor assumesno responsibility for any inaccuracies that may be contained in this document, and makes no commitment to updateor to keep current the information in this manual, or to notify any person or organization of the updates. Please Note:For the most up-to-date version of this manual, please see our website at www.supermicro.com.Super Micro Computer, Inc. ("Supermicro") reserves the right to make changes to the product described in this manualat any time and without notice. This product, including software and documentation, is the property of Supermicro and/or its licensors, and is supplied only under a license. Any use or reproduction of this product is not allowed, exceptas expressly permitted by the terms of said license.IN NO EVENT WILL Super Micro Computer, Inc. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL,SPECULATIVE OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCTOR DOCUMENTATION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR, SUPERMICRO COMPUTER, INC. SHALL NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE, OR DATA STOREDOR USED WITH THE PRODUCT, INCLUDING THE COSTS OF REPAIRING, REPLACING, INTEGRATING,INSTALLING OR RECOVERING SUCH HARDWARE, SOFTWARE, OR DATA.Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in theState of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolutionof any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.FCC Statement: This equipment has been tested and found to comply with the limits for a Class A or Class B digitaldevice pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection againstharmful interference when the equipment is operated in industrial environment for Class A device or in residentialenvironment for Class B device. This equipment generates, uses, and can radiate radio frequency energy and, if notinstalled and used in accordance with the manufacturer’s instruction manual, may cause harmful interference withradio communications. Operation of this equipment in a residential area is likely to cause harmful interference, inwhich case you will be required to correct the interference at your own expense.California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies onlyto products containing CR (Manganese Dioxide) Lithium coin cells. “Perchlorate Material-special handling may apply.See NING: This product can expose you to chemicals includinglead, known to the State of California to cause cancer and birthdefects or other reproductive harm. For more information, goto www.P65Warnings.ca.gov.The products sold by Supermicro are not intended for and will not be used in life support systems, medical equipment,nuclear facilities or systems, aircraft, aircraft devices, aircraft/emergency communication devices or other criticalsystems whose failure to perform be reasonably expected to result in significant injury or loss of life or catastrophicproperty damage. Accordingly, Supermicro disclaims any and all liability, and should buyer use or sell such productsfor use in such ultra-hazardous applications, it does so entirely at its own risk. Furthermore, buyer agrees to fullyindemnify, defend and hold Supermicro harmless for and against any and all claims, demands, actions, litigation, andproceedings of any kind arising out of or related to such ultra-hazardous use or sale.Manual Revision 1.0aRelease Date: April 22, 2021Unless you request and receive written permission from Super Micro Computer, Inc., you may not copy any part of thisdocument. Information in this document is subject to change without notice. Other products and companies referredto herein are trademarks or registered trademarks of their respective companies or mark holders.Copyright 2021 by Super Micro Computer, Inc.All rights reserved.Printed in the United States of America
PrefacePrefaceAbout This ManualThis manual is written for system integrators, IT technicians and knowledgeable end users.It provides information for the installation and use of the H12SSL-i/C/CT/NT motherboard.About This MotherboardBuilt upon the functionality and capability of the AMD EPYC 7002/7003* Series processor,the H12SSL-i/C/CT/NT motherboard provides superior graphics capability and systemperformance while consuming little power. Please note that this motherboard is intended tobe installed and serviced by professional technicians only. For processor/memory updates,please refer to our website at http://www.supermicro.com/products/.*AMD EPYC 7003 series processor support requires BIOS version 2.0 or newer.Conventions Used in the ManualSpecial attention should be given to the following symbols for proper installation and to preventdamage done to the components or injury to yourself:Warning! Indicates important information given to prevent equipment/property damageor personal injury.Warning! Indicates high voltage may be encountered when performing a procedure.3
H12SSL Motherboard Series User's ManualContacting SupermicroHeadquartersAddress:Super Micro Computer, Inc.980 Rock Ave.San Jose, CA 95131 U.S.A.Tel: 1 (408) 503-8000Fax: 1 (408) 503-8008Email:marketing@supermicro.com (General Information)support@supermicro.com (Technical per Micro Computer B.V.Het Sterrenbeeld 28, 5215 ML's-Hertogenbosch, The NetherlandsTel: 31 (0) 73-6400390Fax: 31 (0) 73-6416525Email:sales@supermicro.nl (General Information)support@supermicro.nl (Technical Support)rma@supermicro.nl (Customer ss:Super Micro Computer, Inc.3F, No. 150, Jian 1st Rd.Zhonghe Dist., New Taipei City 235Taiwan (R.O.C)Tel: 886-(2) 8226-3990Fax: 886-(2) w.supermicro.com.tw4
PrefaceTable of ContentsChapter 1 Introduction1.1 Quick Reference.10Quick Reference Table.11Motherboard Features.131.2 Processor and Chipset Overview.161.3 Special Features.16Recovery from AC Power Loss.161.4 System Health Monitoring.17Onboard Voltage Monitors.17Fan Status Monitor with Firmware Control.17Environmental Temperature Control.17System Resource Alert.171.5 ACPI Features.181.6 Power Supply.181.7 Super I/O.18Chapter 2 Installation2.1 Static-Sensitive Devices.19Precautions.19Unpacking.192.2 Motherboard Installation.20Location of Mounting Holes.20Installing the Motherboard.222.3 Processor and Heatsink Installation.232.4 Memory Support and Installation.31Memory Support.31DIMM Module Population.32DIMM Installation.33DIMM Removal.332.5 Rear I/O Ports.342.6 Front Control Panel.362.7 Connectors.375
H12SSL Motherboard Series User's Manual2.8 Jumper Settings.44How Jumpers Work.442.9 LED Indicators.46Chapter 3 Troubleshooting3.1 Troubleshooting Procedures.48Before Power On.48No Power.48No Video.49System Boot Failure.49Memory Errors.49When the System Loses its Setup Configuration.49When the System Becomes Unstable.503.2 Technical Support Procedures.513.3 Frequently Asked Questions.513.4 Returning Merchandise for Service.533.5 Battery Removal and Installation.54Battery Removal.54Proper Battery Disposal.55Battery Installation.55Chapter 4 UEFI BIOS4.1 Introduction.56Starting the Setup Utility.564.2 Main Setup.574.3 Advanced.594.4 IPMI.784.5 Event Logs.814.6 Security.834.7 Boot.874.8 Save & Exit.89Appendix A SoftwareA.1 Microsoft Windows OS Installation.91A.2 Driver Installation.936
PrefaceA.3 SuperDoctor 5.94A.4 IPMI.94Appendix B Standardized Warning StatementsB.1 Battery Handling.95B.2 Product Disposal.97Appendix C UEFI BIOS RecoveryC.1 Overview.98C.2 Recovering the UEFI BIOS Image.98C.3 Recovering the BIOS Block with a USB Device.987
H12SSL-i/C/CT/NT User's ManualChapter 1IntroductionCongratulations on purchasing your computer motherboard from an industry leader. Supermicroboards are designed to provide you with the highest standards in quality and performance.In addition to the motherboard, several important parts that are included with the system arelisted below. If anything listed is damaged or missing, please contact your retailer.Important LinksFor your system to work properly, please follow the links below to download all necessarydrivers/utilities and the user’s manual for your server. Supermicro product manuals: http://www.supermicro.com/support/manuals/ Product drivers and utilities: https://www.supermicro.com/wdl/driver/ Product safety info: http://www.supermicro.com/about/policies/safety information.cfm A secure data deletion tool designed to fully erase all data from storage devices can befound at our website: er.cfm?url /wftp/utility/Lot9 Secure Data Deletion Utility If you have any questions, please contact our support team at: support@supermicro.comThis manual may be periodically updated without notice. Please check the Supermicro websitefor possible updates to the manual revision level.H12SSL Motherboard Series ModelsMotherboardSATALSI 3008 SASSlim SAS x8LAN ControllerH12SSL-i8 8*-1*BCM5720L (1G)H12SSL-C8Yes (8 ports)-BCM5720L (1G)H12SSL-CT8Yes (8 ports)-BCM57416 (10G)H12SSL-NT--2*BCM57416 (10G)*Eight SATA or 2x NVMe dual use by slim SAS x88
Chapter 1: IntroductionFigure 1-1. H12SSL-i/C/CT/NT ImageNote: All graphics shown in this manual were based upon the latest PCB revision availableat the time of publication of the manual. The motherboard you received may or may not lookexactly the same as the graphics shown in this manual.9
H12SSL-i/C/CT/NT User's Manual1.1 Quick MI MH1DIMMA1PCIe Slot 7PCIe Slot 6PCIe Slot 5JBT1DIMMB1JIPMB1PCIe Slot 4PCIe Slot 3PCIe Slot 2/3I-SATA6/7I-SATA4/5JSTBY1Figure 1-2. H12SSL-i/C/CT/NT Layout10JPWR3SATA0 7JPS1JNVMe1SATA8 JD1PCIe Slot 1JTPM1FAN5JPWR2JPI2C1FAN2FAN1
Chapter 1: IntroductionQuick Reference TableJumperDescriptionDefault SettingUID SWUnit ID switch (push-button toggle switch ON/OFF)OffJBT1Clear CMOSOpen (Normal)JPG1VGA Enable/DisablePins 1-2 (Enabled)JPS1SAS Enable/Disable (H12SSL-C & H12SSL-CT only)Pins 1-2 (Enabled)JWD1Watch Dog controlPins 1-2 (Reset)JPL1LAN Enable/DisablePins 1-2 (Enabled)JCFG1JNVMe0/SATA0 7 Swtich (H12SSL-i & H12SSL-NT only)Pins 1-2 (SATA)/Pins 2-3 (NVMe)JCFG2JNVMe1/SATA8 15 Swtich (H12SSL-NT only)Pins 1-2 (SATA)/Pins 2-3 (NVMe)JUIDUID Switch HeaderLEDDescriptionStatusUID LEDRear unit ID LEDSolid blue: UID switched to ON, unit identifiedLEDM1BMC heartbeat LEDGreen: Blinking (BMC normal), Green: Fast blinking (BMC initializing)LE1Power OK LEDGreen: System power OKLEDSASSAS port active LEDGreen: SAS port active (H12SSL-C & H12SSL-CT only)ConnectorDescriptionBattery (BT1)Onboard CMOS batteryJNCSI1NCSI headerCOM 1Rear panel COM port #1FAN 1 5, A, BSystem cooling fan headersIPMI LANDedicated IPMI LAN portJF1Front control panelJSD1, JSD2SATA DOM power connectorM.2-M1/M.2-M2M.2 PCIe InterfaceJTPM1Trusted Platform Module (TPM)/Port 80 connectorI-SATA0 I-SATA7Internal SATA PortsL-SAS0 L-SAS7Internal SAS Ports (H12SSL-C & H12SSL-CT only)JNVMe0/SATA0 7Internal SATA/NVMe Ports (H12SSL-i & H12SSL-NT only)JNVMe1/SATA8 15Internal SATA/NVMe Ports (H12SSL-NT only)JL1Chassis intrusion headerJOH1Chassis overheat headerUSB 0/1 (3.0)Back panel USB 3.0 ports (USB 0/1)USB 2/3 (3.0)Back panel USB 3.0 ports (USB 2/3)USB 4/5 (3.0)Internal USB 3.0 header (USB 4/5)JSTBY1Stand by power headerJIPMB14-pin BMC external IC header11
H12SSL-i/C/CT/NT User's ManualConnectorDescriptionJPWR324-pin ATX power supply connectorJPWR112V 8-pin CPU core power supply connectorJPWR212V 8-pin CPU core power supply connectorJD1Front panel external speaker headerJPI2C1Power supply SMBus I2C headerLAN1, LAN2Back panel LAN1, LAN2 connectorsVGABack panel VGA portNote: Jumpers, connectors, switches, and LED indicators that are not described in thepreceding tables are for manufacturing testing purposes only, and are not covered in thismanual.12
Chapter 1: IntroductionMotherboard FeaturesFeaturesCPU Single AMD EPYC 7002/7003 Series Processor in a Socket SP3Memory 2TB Registered ECC DDR4-3200 SDRAM in eight DIMM slotsDIMM Size Up to 128GB size at 1.2VChipset System on ChipExpansion Slots 5x PCIe 4.0 x162x PCIe 4.0 x8M.2 Interface: 2 PCIe 4.0 x4M.2 Form Factor: 2280, 22110M.2 Key: M-KeyNetwork ATEN IPMI from ASPEED AST 2500 BMC for gigabit RJ45 portDual RJ45 LAN ports (H12SSL-i/C (1GbE Broadcom 5720L); H12SSL-CT/NT (10GbE Broadcom 57416))Graphics ASPEED AST2500 BMC chip with one VGA portI/O Devices One COM connectorEight SATA 3.0 ports or 2x NVMe dual use by slim SAS x8Eight SAS3 connections supported by LSI SAS 3008 controller (L-SAS 0-3, L-SAS 4-7)Two SATA DOMsPeripheral Devices Two USB 3.0 ports on the rear I/O panel (USB 0/1)Two USB 3.0 ports on the rear I/O panel (USB 2/3)One USB 3.0 header (USB 4/5)Note: Table continues on the next page.13
H12SSL-i/C/CT/NT User's ManualFeaturesBIOS 256Mb SPI AMI BIOSACPI 5.1, SMBIOS 3.1.1, Plug-and-Play (PnP), BIOS rescue hot-key, RTC (Real Time Clock) wake up, Riser Card AutoDetection SupportPower Management ACPI power management (S5)Power button override mechanismPower-on mode for AC power recoverySystem Health Monitoring Onboard voltage monitoring for 1.8V, 3.3V, 5V, 12V, 3.3V Standby, 5V Standby, VBAT, MemoryOnboard monitoring for CPU, system, and memory temperatureCPU switching phase voltage regulatorCPU Thermal Trip supportFan Control Dual cooling zonesLow-noise fan speed controlPulse Width Modulation (PWM) fan controlSystem Management Trusted Platform Module (TPM) supportSystem resource alert via SuperDoctor 5SuperDoctor 5, Watch DogNon-Maskable Interrupt (NMI)SUM-InBand, SUM-OOB, IPMICFG, IPMIVIew, SMCIPMITOOLLED Indicators Power State IndicatorCPU/OverheatingFan FailureLAN activityUID / Remote UIDDimensions 12.0" (L) x 9.6" (W)14
Slot 2PCIe x8REVERSALSATA 0-7orNVMe 0-1G2 [0-7]G2 [8-11]REVERSALPCIe x4 M.2G2 [12-15]REVERSALPCIe x4 M.2Slot 1G1 [0-15]REVERSALCPU USB3 (0-1)G1G0#0BEAAMD SP3CPUP3P2P1MUXTPMP0 [0-15]REVERSALPHYRTL821FJ15G#0HSlot 5PCIe x16REVERSALSlot 7PCIe x16UPCCPU USB2 (2)IPMI LANRJ45J13#0UPCP1 [0-15]VGAJ11#0FP0SP1BIOS ROM32MBJ9#0DDR4 DIMMDCG2J1#0DDR4 DIMM#0DDR4 DIMMDDR4 DIMM#0J3DDR4 DIMMJ5DDR4 DIMMG3J7Slot 3PCIe x16G0 [0-15]REVERSALDDR4 DIMMUSB3.0 x2RearPCIe x16DDR4 DIMMG3 [8-15]LSI 3008SATA 8-15orNVMe 2-3G3 [0-7]Mini SAS HD Mini SAS HDChapter 1: IntroductionBMCP2 [0-15]REVERSALP3 [9]AST2500P3 [0-7] REVERSALCOM1BMC ROM32MBP3 [12-15]USB3.0 x2RearASM1042 #1USB3.0 x2FrontASM1042 #2Slot 6PCIe x16Slot 4PCIe x8BCM 57416BCM 5720LAN 1LAN 2P3 [10]P3 [8]Figure 1-3. System Block DiagramNote: This is a general block diagram and may not exactly represent the features on yourmotherboard. See the previous pages for the actual specifications of your motherboard.15
H12SSL-i/C/CT/NT User's Manual1.2 Processor and Chipset OverviewThe H12SSL-i/C/CT/NT motherboards offer maximum I/O expandability, energy efficiency,and data reliability in a 7-nm process architecture, and is optimized for high performancecomputing, NVMe storage solutions, and ideal for High Density Data Center applications.The H12SSL-i/C/CT/NT supports the new microarchitecture 7-nm process technology, whichdrastically increases system performance for a multitude of server applications.The AMD EPYC 7002/7003 Series Processor supports the following features: ACPI Power Management Logic Support Rev. 6.1 Adaptive Thermal Management/Monitoring PCIe 4.0, SATA 3.0 w/transfer rates of up to 6 Gb/s System Management Bus (SMBus) Specification Version 2.01.3 Special FeaturesThis section describes the health monitoring features of the H12SSL-i/C/CT/NT. Themotherboard has an onboard System Hardware Monitor chip that supports system healthmonitoring.Recovery from AC Power LossThe Basic I/O System (BIOS) provides a setting that determines how the system will respondwhen AC power is lost and then restored to the system. You can choose for the system toremain powered off (in which case you must press the power switch to turn it back on), orfor it to automatically return to the power-on state. See the Advanced BIOS Setup sectionfor this setting. The default setting is Last State.16
Chapter 1: Introduction1.4 System Health MonitoringThis section describes the health monitoring features of the H12SSL-i/C/CT/NT motherboard.The motherboard has an onboard Baseboard Management Controller (BMC) chip thatsupports system health monitoring. Once a voltage becomes unstable, a warning is given oran error message is sent to the screen. The user can adjust the voltage thresholds to definethe sensitivity of the voltage monitor.Onboard Voltage MonitorsThe onboard voltage monitor will continuously scan crucial voltage levels. Once a voltagebecomes unstable, it will give a warning or send an error message to the screen. Users canadjust the voltage thresholds to define the sensitivity of the voltage monitor. Real time readingsof these voltage levels are all displayed in BMC.Fan Status Monitor with Firmware ControlUsers can check the RPM status of the cooling fans through the IPMI Web interface. Thechassis fans are controlled by Thermal Management.Environmental Temperature ControlThe thermal control sensor monitors the CPU temperature in real time and will turn on thethermal control fan whenever the CPU temperature exceeds a user-defined threshold. Theoverheat circuitry runs independently from the CPU. Once the thermal sensor detects thatthe CPU temperature is too high, it will automatically turn on the thermal fans to prevent theCPU from overheating. The onboard chassis thermal circuitry can monitor the overall systemtemperature and alert the user when the chassis temperature is too high.Note: To avoid possible system overheating, please be sure to provide adequate airflow toyour system.System Resource AlertThis feature is available when used with SuperDoctor 5 . SuperDoctor 5 is used to notify theuser of certain system events. For example, you can configure SuperDoctor 5 to provide youwith warnings when the system temperature, CPU temperatures, voltages and fan speedsgo beyond a predefined range.17
H12SSL-i/C/CT/NT User's Manual1.5 ACPI FeaturesACPI stands for Advanced Configuration and Power Interface. The ACPI specification definesa flexible and abstract hardware interface that provides a standard way to integrate powermanagement features throughout a computer system including its hardware, operating systemand application software. This enables the system to automatically turn on and off peripheralssuch as network cards, hard disk drives and printers.In addition to enabling operating system-directed power management, ACPI also provides ageneric system event mechanism for Plug and Play and an operating system-independentinterface for configuration control. ACPI leverages the Plug and Play BIOS data structureswhile providing a processor architecture-independent implementation that is compatible withWindows 2012/R2 and Windows 2016 operating systems.1.6 Power SupplyAs with all computer products, a stable power source is necessary for proper and reliableoperation. It is even more important for processors that have high CPU clock rates. In areaswhere noisy power transmission is present, you may choose to install a line filter to shieldthe computer from noise. It is recommended that you also install a power surge protector tohelp avoid problems caused by power surges.1.7 Super I/OThe ASpeed AST2500 Super I/O provides one high-speed, 16550 compatible UniversalAsynchronous Receiver/Transmitter (UART), which support serial infrared communications.This UART includes a send/receive FIFO, a programmable baud rate generator, completemodem control capability and a processor interrupt system. This UART provides legacy speedwith baud rate of up to 115.2 Kbps as well as an advanced speed with baud rates of 250 K,500 K, or 1 Mb/s, which support higher speed modems.The Super I/O provides functions that comply with ACPI (Advanced Configuration and PowerInterface), which includes support of legacy and ACPI power management through the SystemManagement Interrupt (SMI) or System Control Interrupt (SCI). It also features auto powermanagement to reduce power consumption.18
Chapter 2: InstallationChapter 2Installation2.1 Static-Sensitive DevicesElectrostatic Discharge (ESD) can damage electronic com ponents. To prevent damage to yourmotherboard, it is important to handle it very carefully. The following measures are generallysufficient to protect your equipment from ESD.Precautions Use a grounded wrist strap designed to prevent static discharge. Touch a grounded metal object before removing the board from the antistatic bag. Handle the board by its edges only; do not touch its components, peripheral chips, memorymodules or gold contacts. When handling chips or modules, avoid touching their pins. Put the motherboard and peripherals back into their antistatic bags when not in use. For grounding purposes, make sure that your chassis provides excellent conductivity between the power supply, the case, the mounting fasteners and the motherboard. Use only the correct type of CMOS onboard battery as specified by the manufacturer. Donot install the CMOS battery upside down, which may result in a possible explosion.UnpackingThe motherboard is shipped in antistatic packaging to avoid static damage. When unpackingthe motherboard, make sure that the person handling it is static protected.19
H12SSL-i/C/CT/NT User's Manual2.2 Motherboard InstallationAll motherboards have standard mounting holes to fit different types of chassis. Make surethat the locations of all the mounting holes for both the motherboard and the chassis match.Although a chassis may have both plastic and metal mounting fasteners, metal ones arehighly recommended because they ground the motherboard to the chassis. Make sure thatthe metal standoffs click in or are screwed in tightly.PhillipsScrewdriver (1)Phillips ScrewsStandoffs (11)Only if NeededTools NeededLocation of Mounting HolesNotes:1. To avoid damaging the motherboard and its components, please do not use a forcegreater than 8 lb/inch on each mounting screw during motherboard installation.2. Some components are very close to the mounting holes. Please take precautionarymeasures to avoid damaging these components when installing the motherboard to thechassis.20
Chapter 2: InstallationFigure 2-1. Motherboard Mounting Holes21
H12SSL-i/C/CT/NT User's ManualInstalling the Motherboard1. Install the I/O shield into the back of the chassis.2. Locate the mo
support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V. Het Sterrenbeeld 28, 5215 ML 's-Hertogenbosch, The Netherlands Tel: 31 (0) 73-6400390 Fax: 31 (0) 73-6416525 Email: sales@supermicro.nl (General Information) support@supermicro.nl (Technical Support) rma@supermicro.nl (Customer .
