C. Quality D. Graduation Rate - Des Moines Area Community College

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1Des Moines Area Community College:FIRSTS GoalsFY 2015 eyWithin term credit course retentionFall-to-spring credit student persistenceFall-to-fall credit student persistenceGraduation ratePost-DMACC Success in employment and further educationAssessment of student learningPercent of sections taught by full-time facultyPercent of returning non-credit customers (non-mandated)- CE and all service area population penetration- CreditOverall service area population penetration- Non-creditService area population penetration by race- Credit and Non-creditService area population penetration by age group- Credit onlyINDICATORA.B.C.D.E.F.G.H.Student education costs including tuition rate, fees and other expensesScholarship endowment fund balanceScholarship dollars awardedNumber of student scholarships awardedTotal foundation assetsNew revenues from grants, investment income and other sources (CE, DBR)Alumni association size and contributionsCost savings through process efficiencies and utilization of existing technology1Significant ImprovementNo Significant ChangeSignificant Decline

21. FIRST in QualityA. Within Term Course RetentionDMACC Trend DataIowa BenchmarkNational Cohort BenchmarkB. Fall-to-Spring Credit Student PersistenceDMACC Trend DataCollin County CC (TX)Johnson Co. (KS)Iowa BenchmarkColumbus State CC (OH)Monroe CC (NY)National CohortIllinois Central (IL)Austin CC (TX)National Cohort BenchmarkKirkwood (IA)Ivy Tech- Central Ind. (IN)Tulsa CC (OK)Cuyahoga (OH)

31. FIRST in Quality (continued)C. Fall-to-fall Credit Student PersistenceDMACC Trend DataIowa BenchmarkNational Cohort BenchmarkIowa BenchmarkNational Cohort BenchmarkD. Graduation RateDMACC Trend DataCollin County CC (TX)Johnson Co. (KS)Columbus State CC (OH)Monroe CC (NY)National CohortIllinois Central (IL)Austin CC (TX)Kirkwood (IA)Ivy Tech- Central Ind. (IN)Tulsa CC (OK)Cuyahoga (OH)

41. FIRST in Quality (continued)E. Post-DMACC Success in Employment and Further Education 2DMACC Trend DataIowa BenchmarkNational Cohort BenchmarkThis data is no longer received from Regents institutions. Solutions are being pursued with Regents institutions.Collin County CC (TX)Johnson Co. (KS)Columbus State CC (OH)Monroe CC (NY)National CohortIllinois Central (IL)Austin CC (TX)Kirkwood (IA)Ivy Tech- Central Ind. (IN)Tulsa CC (OK)Cuyahoga (OH)

5F. Assessment of Student LearningIn 2015, DMACC switched general education assessment from the College Assessment of Academic Proficiency (CAAP) to the ETSProficiency Profile. This was donw to assess multiple academic areas with a single test and minimize intrusion into DMACC classrooms. Arandom sample of classes were selected with high numbers of sophomore students. DMACC Sophomore students are at the 50th percentile forpeer institutions overall and for all areas measured by the exam including critical thinking, reading, writing, math, humanities, socail sciencesand natural sciences.Though the College Assessment of Academic Proficiency (CAAP) information shown below gives us good data of how our students learn ourGeneral Education Competencies, the most important part of our assessment efforts surrounds course competency assessment. Thoughcourse competency data is more important to improving learning and teaching at DMACC, it is harder to aggregate for the entire institution.Therefore, we are sharing the CAAP Assessments aggregated for the entire institution. Students begin their DMACC careers reading at about the 44thpercentile for community college freshmen nationally, but bythe time they are sophomores, they have ascended to the 53rdpercentile.Students enter DMACC writing about 2 percentage pointsbelow the 50th percentile nationally, but by time they reachsophomore status and above, they are writing about 6percentage points above the 50th percentile.Similarly for critical thinking, students begin at the 44thpercentile and ascend to the 55th percentile with a percentilerank increase of 9.DMACC students both enter and exit the institution above the50th percentile for mathematics.Students enter DMACC scoring at the 29th percentile forscience reasoning for all community college graduates and exitabove the 50th percentile.Collin County CC (TX)Johnson Co. (KS)Columbus State CC (OH)Monroe CC (NY)National CohortIllinois Central (IL)Austin CC (TX)Kirkwood (IA)Ivy Tech- Central Ind. (IN)Tulsa CC (OK)Cuyahoga (OH)

61. FIRST in Quality (continued)G. Percent of Sections Taught by Full-time FacultyDMACC Trend DataIowa BenchmarkNational Cohort BenchmarkH. Percent of Returning Non-mandated Continuing Education CustomersDMACC Trend DataCollin County CC (TX)Johnson Co. (KS)Columbus State CC (OH)Monroe CC (NY)Iowa BenchmarkNational Cohort BenchmarkNone availableNone availableNational CohortIllinois Central (IL)Austin CC (TX)Kirkwood (IA)Ivy Tech- Central Ind. (IN)Tulsa CC (OK)Cuyahoga (OH)

72. FIRST in ServiceA. Overall Service Area Population Penetration- CreditDMACC Trend DataIowa BenchmarkNational Cohort BenchmarkB. Overall Service Area Population Penetration- Non-creditIowa BenchmarkDMACC Trend DataNational Cohort Benchmark2. FIRST in Service (continued)Collin County CC (TX)Johnson Co. (KS)Columbus State CC (OH)Monroe CC (NY)National CohortIllinois Central (IL)Austin CC (TX)Kirkwood (IA)Ivy Tech- Central Ind. (IN)Tulsa CC (OK)Cuyahoga (OH)

8C. Service Area Population Penetration by Race- Credit and Non-creditDMACC Trend DataIowa BenchmarkNational Cohort BenchmarkNone availableNone availableD. Overall Service Area Population Penetration by Age Group- Credit OnlyDMACC Trend DataCollin County CC (TX)Johnson Co. (KS)Columbus State CC (OH)Monroe CC (NY)Iowa BenchmarkNational Cohort BenchmarkNone availableNone availableNational CohortIllinois Central (IL)Austin CC (TX)Kirkwood (IA)Ivy Tech- Central Ind. (IN)Tulsa CC (OK)Cuyahoga (OH)

93. FIRST in AffordabilityA. Student Education Costs Including Tuition Rate, Fees and Other Necessary ExpensesDMACC Trend DataIowa BenchmarkNational Cohort BenchmarkIowa BenchmarkNational Cohort BenchmarkB. Scholarship Endowment Fund BalanceDMACC Trend DataCollin County CC (TX)Johnson Co. (KS)Columbus State CC (OH)Monroe CC (NY)National CohortIllinois Central (IL)Austin CC (TX)Kirkwood (IA)Ivy Tech- Central Ind. (IN)Tulsa CC (OK)Cuyahoga (OH)

103. FIRST in Affordability (continued)C. Scholarship Dollars AwardedDMACC Trend DataIowa BenchmarkNational Cohort BenchmarkIowa BenchmarkNational Cohort BenchmarkNone availableNone availableD. Number of Scholarships AwardedDMACC Trend DataCollin County CC (TX)Johnson Co. (KS)Columbus State CC (OH)Monroe CC (NY)National CohortIllinois Central (IL)Austin CC (TX)Kirkwood (IA)Ivy Tech- Central Ind. (IN)Tulsa CC (OK)Cuyahoga (OH)

113. FIRST in Affordability (continued)E. Total Foundation AssetsDMACC Trend DataIowa BenchmarkNational Cohort BenchmarkIowa BenchmarkNational Cohort BenchmarkNone availableNone availableG. Alumni Association Size and ContributionsDMACC Trend DataCollin County CC (TX)Johnson Co. (KS)Columbus State CC (OH)Monroe CC (NY)National CohortIllinois Central (IL)Austin CC (TX)Kirkwood (IA)Ivy Tech- Central Ind. (IN)Tulsa CC (OK)Cuyahoga (OH)

123. FIRST in Affordability (continued)H. Cost Savings Through Process Efficiencies and Utilization of Existing TechnologyIn addition to internal projects listed below, LEAN has become a profit center through the selling ofLEAN training to other educational institutions, governmental bodies, and businesses.Major internal LEAN ProjectsWorkforce Training AcademyMailroomDistrict PO/Requisition workflowHiSET Navigators (UR, Southridge)Kay MaherSlykhuisSlykhuis/SabinHowsare, CarpenterESL NavigatorsDBR SharePoint TrackingEngineering SummitDBR InvoicingStudent AccountsFA Specialist/AdvisingInstitutional Research RetreatHowsare, CarpenterKim Didier, Emily BetzKaren StilesJacki BoldtAnn HaysDeLores HawkinsDeHartDetailed listing for LEAN initiatives both internal (green) and external (yellow)DMACC (internal) Stud. Services - Enrollment CommunicationsLean FacilitationDMACC (internal) Stud. Services - Enrollment CommunicationsLean Facilitation7/7/147/8/14Tidewater Community College, Norfolk, VA - HRLaunch - day 1 of 47/14/14Tidewater Community College, Norfolk, VA - HRLaunch - day 2 of 47/15/14Tidewater Community College, Norfolk, VA - HRLaunch - day 3 of 47/16/14Tidewater Community College, Norfolk, VA - HRLaunch - day 4 of 47/17/14Tidewater Community College, Norfolk, VA - SEMConsulting (4 hrs)7/18/14LaQuercia1 hour lean - prt 17/31/14LaQuercia2 hour lean - prt 28/1/14LaQuercia3 hour lean - prt 38/2/14LaQuercia4 hour lean - prt 48/3/14LaQuercia5 hour lean - prt 58/4/14DMACC (internal) Newton Nursing5S8/5/14LaQuercia6 hour lean - prt 68/5/14LaQuercia7 hour lean - prt 78/6/14LaQuercia8 hour lean - prt 88/7/14Grand View Univ-President's CouncilLean Executive Overview (2 hrs)8/11/14DMACC (internal) West AdjunctsMBTI (2.5 hrs)8/13/14Poet (NIACC)5S Day 1 (4 hrs)8/25/14Poet (NIACC)5S Day 2 (4 hrs)8/26/14DMACC (internal) Urban HiSETLaunch 3 hrs8/27/14DMACC (internal) Newton NursingLaunch 2 hrs9/4/14Capital Crossroads -Kickoff, PoliceFacilitation (3 hrs)9/9/14Grand View Univ.Lean overview (1 hr)9/9/14Capital Crossroads -Kickoff, ParksFacilitation (3 hrs)9/23/14

13LaQuerciaLean Consulting (2 hrs)9/26/14Grandview CollegeLaunch Day 1 of 39/29/14Capital CrossroadsFacilitation (2 hrs)9/30/14Capital CrossroadsFacilitation (2 hrs)9/30/14ILC Conference presentation5S-Electronic files/SharePoint10/2/14Grandview CollegeLaunch Day 2 of 310/3/14Grandview CollegeLaunch Day 3 of 310/6/14Capital CrossroadsFacilitation (2 hrs)10/7/14Capital CrossroadsFacilitation (2 hrs)10/7/14LaQuercia5S (4 hrs)10/11/14City of WaukeeLean Overview (3 hr)10/13/14City of WaukeeLean Overview (3 hr)10/13/14Capital CrossroadsFacilitation (2 hrs)10/14/14Capital CrossroadsFacilitation (2 hrs)10/14/14DMACC Lean (Open)5S (prt 1) 4 hrs10/15/14LaQuerciaLean simulation10/15/14City of WaukeeLean Consulting (8 hrs)10/16/14City of WaukeeLean Consulting (8 hrs)10/17/14Capital CrossroadsFacilitation (2 hrs)10/21/14Capital CrossroadsFacilitation (2 hrs)10/21/14DMACC Lean (Open)5S (prt 2) 4 hrs10/22/14LaQuerciaLean simulation10/22/14DMACC -Workforce Training AcademyLaunch -Day 1 of 310/23/14DMACC (internal) UrbanOrganizing Elec Files?10/23/14DMACC -Workforce Training AcademyLaunch -Day 2 of 310/24/14Capital CrossroadsFacilitation (2 hrs)10/28/14Capital CrossroadsFacilitation (2 hrs)10/28/14LaQuerciaLean consulting10/28/14City of NewtonLean Overview (2 hour)10/29/14DMACC -Workforce Training AcademyLaunch -Day 3 of 310/30/14Tidewater Community College, Norfolk, VA - ProcurementLaunch - day 1 of 411/3/14Capital CrossroadsFacilitation (2 hrs)11/4/14Capital CrossroadsFacilitation (2 hrs)11/4/14Tidewater Community College, Norfolk, VA - ProcurementLaunch - day 2 of 411/4/14Tidewater Community College, Norfolk, VA - HRConsulting (4 hrs)11/5/14Tidewater Community College, Norfolk, VA - ProcurementLaunch - day 3 of 411/6/14Tidewater Community College, Norfolk, VA - ProcurementLaunch - day 4 of 411/7/14Capital CrossroadsFacilitation (2 hrs)11/11/14Capital CrossroadsFacilitation (2 hrs)11/11/14City of CliveLean Overview (3 hour)11/11/14DMACC Lean (Open)5S- Electronic files (4 hrs)11/12/14City of CliveLean Overview (3 hour)11/13/14City of WaukeeLaunch -day 1 of 211/14/14City of WaukeeLaunch -day 2 of 211/17/14Capital CrossroadsFacilitation (2 hrs)11/18/14Capital CrossroadsFacilitation (2 hrs)11/18/14City of CliveLean Overview (3 hour)11/18/14City of CliveLean Overview (3 hour)11/18/14City of CliveLean Overview (3 hour)11/19/14

14City of CliveLean Overview (3 hour)11/19/14City of WaukeeFollow-up mtg12/17/14City of Newton- PayrollLaunch -Day 1 of 31/14/15City of Waukee- PayrollLaunch -Day 1 of 31/15/15Iowa International CenterMBTI1/15/15City of Newton- PayrollLaunch -Day 2 of 31/16/15City of Waukee- PayrollLaunch -Day 2 of 31/21/15City of Newton- PayrollLaunch -Day 3 of 31/22/15City of Waukee- PayrollLaunch -Day 3 of 31/23/15Shive-HatteryLaunch Day 31/26/15DMACC (internal) Financial Aid #2Launch -Day 1 of 31/27/15Hammer MedicalLean Overview (3 hours)1/27/15DMACC (internal) Financial Aid #2Launch -Day 2 of 32/3/15DMACC (internal) Financial Aid #2Launch -Day 3 of 32/6/15DMACC (internal) Instituional ResearchLean Retreat (8 hrs)2/16/15Hammer MedicalLean Overview (3 hours)2/17/15Hammer MedicalLean Overview (3 hours)2/19/15City of Newton/WaukeeLaunch Train the Trainer2/24/15DMACC (internal) Student AccountsLaunch -Day 1 of 32/25/15DMACC (internal) Student AccountsLaunch -Day 2 of 33/3/15DMACC (internal) Student AccountsLaunch -Day 3 of 33/5/15League of InnovationLean Presentation3/8/15Hammer MedicalLean Overview (3 hours)3/18/15Bell BrothersLaunch -Day1 of 43/19/15Bell BrothersLaunch -Day 2 of 43/25/15DMACC (internal) HRS Qlty Improvement ClassLean Overview (2 hrs)3/25/15United Way Non-Profit PartnersLean presentation (4 hrs)3/26/15LaQuerciaProcess Mapping (8 hrs)3/27/15Shive-HatteryLaunch Day 3.1 (1 hr)3/30/15Bell BrothersLaunch -Day 3 of 43/31/15IA Comm. Colleges - IAM Credit for Prior LeaningProcess Mapping -Day 1 of 34/7/15IA Comm. Colleges - IAM Credit for Prior LeaningProcess Mapping -Day 2 of 34/8/15Bell BrothersLaunch -Day 4 of 44/14/15DMACC Lean (Open)Process Mapping Basics4/15/15Tidewater Community College, Norfolk, VA - HRLean Facilitation (6 hrs)4/17/15Tidewater Community College, Norfolk, VA - HRLean Facilitation (6 hrs)4/20/15City of Newton -NuisanceLaunch -Day 1 of 34/27/15City of Newton -NuisanceLaunch -Day 2 of 34/28/15DMACC Lean (Open)5S (prt 1) 4 hrs4/29/15DMACC (Internal) DBR InvoicingLaunch -Day 1 of 34/30/15City of Newton -NuisanceLaunch -Day 3 of 35/5/15DMACC Lean (Open)5S (prt 2) 4 hrs5/6/15DMACC (Internal) DBR InvoicingLaunch -Day 2 of 35/13/15DMACC (Internal) 260E ReconciliationLean mapping5/13/15Sukup (NIACC)5S & Consulting -Prt15/14/15Evelyn K DavisTime Mgmt -Lean overview5/15/15City of Waukee- ComplaintsLaunch -Day 1 of 35/18/15City of Waukee- ComplaintsLaunch -Day 2 of 35/19/15City of Waukee- ComplaintsLaunch -Day 3 of 35/26/15

15Sukup (NIACC)5S & Consulting-Prt25/27/15Auto-Jet5S -1 day6/5/15K-12 EducatorsContinuous Improvement6/16/15IA Comm. Colleges - IAM Credit for Prior LeaningProcess Mapping -Day 3 of 36/22/15Notes:1- To be marked as showing significant improvement, indicators had to show at least one of thefollowing: Significant improvement of over previous years Significant improvement compared to one of the benchmark groups Have met the 2016 goal in one of the benchmarks2- Due to changes in FERPA law and its interpretation, Regents institutions no longer provide thisinformation to us. Work is being done to see if the information needed for this benchmark can beprovided by Regents in aggregate form.

Des Moines Area Community College: FIRSTS Goals FY 2015 Scorecard . (NY) Austin CC (TX) Ivy Tech- Central Ind. (IN) Cuyahoga (OH) 1. FIRST in Quality A. Within Term Course Retention DMACC Trend Data Iowa Benchmark National Cohort Benchmark . DMACC (internal) Newton Nursing 5S 8/5/14 LaQuercia 6 hour lean - prt 6 8/5/14 LaQuercia 7 hour lean .