BEST CASE CLOUD SOLUTION END USER SUBSCRIPTION AGREEMENT Version 2021.3 .

Transcription

BEST CASE CLOUD SOLUTION END USER SUBSCRIPTION AGREEMENTVersion 2021.3. Last updated November 16, 2021.PLEASE READ THIS END USER SUBSCRIPTION AGREEMENT (“EUSA”) CAREFULLY BEFORE ACCESSING OR USING BEST CASE CLOUD SOLUTIONSOFTWARE AS A SERVICE (HEREINAFTER, “THE SERVICE”). THIS EUSA IS A BINDING LEGAL WRITTEN AGREEMENT BETWEEN YOU(“SUBSCRIBER”, “PARTY”, “YOU”, OR “YOUR”) ON THE ONE HAND; AND BEST CASE, LLC (“BEST CASE,” “PARTY”, “WE,” “US,” OR “OUR”) ONTHE OTHER HAND. THIS EUSA BECOMES EFFECTIVE ON THE DATE THAT YOU FIRST ACCESS OR USE THE SERVICE (THE “EFFECTIVE DATE”). BYACCESSING OR USING THE SERVICE, YOU ARE ACCEPTING AND AGREEING TO BE BOUND BY THIS EUSA. ALL USE OF THE SERVICE IS RESTRICTEDBY THIS EUSA. IF YOU ARE AN INDIVIDUAL AGREEING TO THE TERMS OF THIS EUSA ON BEHALF OF AN ENTITY, SUCH AS A LAW FIRM, YOUREPRESENT THAT YOU HAVE THE LEGAL AUTHORITY TO BIND THAT ENTITY AND "SUBSCRIBER", “PARTY”, “YOU” AND “YOUR” SHALL REFERHEREIN TO SUCH ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THE TERMS OF THIS EUSA, YOU MUST NOTACCESS OR USE THE SERVICES. The terms of this EUSA apply during any period in which you are accessing or using the Service and may bemodified from time to time. By continuing to use the Service after the effective date of any modifications to this EUSA, you agree to be boundby the modified terms. We last modified this EUSA on the date listed above.DEFINITIONS“Activation Date” means the date on which BEST CASE activates your Subscription and provides you with access to the Service.“Active” means the status your Subscription is in when all Subscription Fees and CIN Account invoices are paid current. When your Subscriptionis Active, you will have full access to all of the features and functionality of the Service."Affiliate(s)" means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. BESTCASE’s Affiliates include but are not limited to Bankruptcy Management Solutions Inc. d/b/a Stretto and Credit Infonet, Inc. d/b/a CIN Legal DataServices.“Best Case Cloud Solution” means the Best Case Cloud Solution software as a service (SaaS) application and all of the functionality resident inthat application, including but not limited to federal bankruptcy forms preparation, customer relationship management and communication tools,advanced accounting tools, and court noticing integration functionality.“Case Data” means that subset of your Content consisting of a Client’s case information, petition and schedules, forms and documents, and othercase-related information and Products that you have input into or caused to have been imported into the Service. Case Data includes both FiledData and Non-Public Data.“CIN Account” means the secure account provided by Credit Infonet, Inc. dba CIN Legal Data Services that enables you to order bankruptcyrelated due diligence products through the Service. Credit Infonet, Inc. is a wholly-owned subsidiary of Bankruptcy Management Solutions, Inc.d/b/a Stretto.“CIN Legal Data Services” means Credit Infonet, Inc. d/b/a CIN Legal Data Services, a sister company to Best Case, LLC and a wholly-ownedsubsidiary of Bankruptcy Management Solutions, Inc. d/b/a Stretto.“Client(s)” means any Consumer who retains or otherwise contracts with Subscriber for legal representation.“Client Data” means that subset of your Content consisting of a Client’s full name and some or all of the following data types: contact information,comments, cases list, billing details, invoices and payments data, communications and touchpoints.“Closed” means the status your Subscription is placed in on the sixty-first (61st) day of being Expired. For the first year (365 days) that theSubscription is Closed, you will be able to access the Service to make a payment on your Subscription or to export Case Data and Client Data. Allother functionality of the Service will be unavailable to you.“Cloud Storage” means the cloud storage space BEST CASE makes available to Subscribers and their Users’ use during the Subscription Term.“Consumer” means a natural person, not a business entity.“Content” means applications, platforms, interfaces, documents, spreadsheets, data, text files, audio files, video files, images or any other contentthat you or your Users (a) run on or cause to interface with the Service, (b) order through the Service, (c) upload to the Service; or (d) transfer,process, use or store in connection with the Service. Your Content includes but is not limited to Client Data; Case Data; Filed Data; Non-PublicData; notes, events, tasks, templates and custom forms; billing and accounting data; calendar entries and court notices; unfiled bankruptcypetitions, forms, schedules, plans and other case-related documents and all other data you create in or cause to be uploaded to or stored in theService.“Documentation” means the training resources, getting started guides, user guides, quick reference guides, and other technical and operationsmanuals and specifications for the Service located at www.bestcase.com, www.app.bestcase.com and at www.help.bestcase.com as suchdocumentation may be updated by us from time to time.“Effective Date” means the date on which you first access or use the Service. The EUSA Term begins on the Effective Date.“EUSA” means this Best Case Cloud Solution End User Subscription Agreement.“EUSA Term” means the term of this End User Subscription Agreement which begins on the Effective Date and continues until terminated.“Filed Data” means that subset of Case Data consisting of Clients’ bankruptcy petitions, forms, schedules, plans and other case-related documentsand Products (a) that have been filed with a United States Bankruptcy Court using the Service, and (b) that are publicly available via a PACERsearch.“Expired” means the status your Subscription is placed in (a) immediately upon your becoming delinquent in the payment of Subscription Feespursuant to Section 1.5(c) (“Delinquent Payment”); (b) immediately whenever notice of termination or notice of cancellation of renewal is givenby either Party pursuant to Section 4.2 (“Effect of Notice”); or (c) when your Subscription is due to automatically renew if you have an overduebalance on your CIN Account (see Section 12 and Exhibit A). When your Subscription is Expired, you can access existing Content but cannot addany new Content. In addition, certain features and functionality of the Service will be unavailable and you will be unable to renew yourSubscription. You can reactivate an Expired Subscription by paying all outstanding Subscription Fees and any outstanding or overdue balanceowed on your CIN Account.“Non-affiliates” means third-party companies that are not related to BEST CASE by common ownership or control. 2021 Stretto, Inc. All Rights Reserved.BCCS EUSA Version 2021.3November 16, 20211

“Non-Public Data” means that subset of Case Data consisting of Clients’ bankruptcy petitions, forms, schedules, plans and other case-relateddocuments and Products (a) that have not yet been filed with the United States Bankruptcy Court, and (b) that are not otherwise publicly availableinformation.“Payment Method” means the Credit Card Subscriber provides to BEST CASE per Section 1.5 (b) of this Agreement for automatic payment of theSubscription Fee.“Personally Identifiable Information” or “PII” means any information that has the potential to directly or indirectly identify a specific Consumeror Client.“Privacy Policy” means the privacy policy posted www.stretto.com/legal-policies/, as it may be updated by us from time to time.“Service” –see “Best Case Cloud Solution”“Service Site” means the Best Case Cloud Solution Web Site at www.app.bestcase.com.“Site Terms” means the Terms and Conditions of use located at www.stretto.com/legal-policies/ as they may be updated by us from time to time.“Stretto” means Bankruptcy Management Solutions, Inc. d/b/a/ Stretto, a parent company of Best Case LLC“Subscription” means the limited, revocable, personal, non-exclusive, nontransferable, non-assignable and non-sub-licensable right to use theService as set forth in this EUSA. Subscriptions are three hundred and sixty-five days in duration.“Subscription Fee” means the annual per-User charge for the Service, which can be paid in one lump sum or in monthly installment payments.“User” means an individual whom you authorize to access and use the Service via your Subscription."Subscription Term" means the Initial Subscription Term and any Renewal Subscription Term(s) as defined in Section 1. 4.1. General Terms1.1 EUSA Term. The term of this EUSA (“EUSA Term”) commences on the Effective Date and remains in effect until cancelled or terminatedpursuant to Section 4.1 herein. Per Section 4.3, certain sections will remain in effect post-termination.(a) Optional Trial Period. If Subscriber has opted to use the Service for the first fourteen (14) days on a trial basis, the first 14 daysof the EUSA Term shall be known as the “Trial Period”. During the Trial Period, Subscriber will not be required to select aSubscription Type pursuant to Section 1.4 and will not be charged a Subscription Fee pursuant to Section 1.5. Certain functionalitywill be limited or unavailable during the Trial Period, such as Court Notices (unless Subscriber is already a Court Notices subscriberwith Best Case Bankruptcy desktop software ), the importing of Client or Case Data, and the ordering of credit reports and otherdue diligence products . The Subscriber may cancel this EUSA at any time during the Trial Period by giving same-day written noticeto BEST CASE according to Section 1.12. Beginning on the fifteenth (15th) day of the EUSA Term, the Subscriber will be prompted toselect a Subscription Type pursuant to Section 1.4 and make the Subscription Fee payment for the Initial Subscription Term.1.2 Ownership of Intellectual Property. The Service is the valuable, proprietary, copyrighted and/or trade secret property of BEST CASE andembodies substantial confidential information, ideas and expressions. The Service is not sold and can be accessed only via approved subscriptions.Except for the subscription rights granted under this EUSA, BEST CASE reserves all right, title, and interest, express or implied, in and to the Serviceand to the service marks, trademarks, accompanying logos, slogans and domain names existing in conjunction with the Service, including but notlimited to, Stretto , Stretto Core , Credit Infonet , CINgroup , Best Case , OneTouch , MyCaseInfo , CIN Legal Data Services , CINcompass ,CIN , myHorizon , Attorney Suite and Bankruptcy Credit Report .1.3 Subscription to Service. Subject to the terms and conditions of this EUSA, BEST CASE grants you a limited, revocable, personal, non-exclusive,nontransferable, and non-assignable Subscription to use the Service during the EUSA Term. You obtain no other rights to the Service from BESTCASE or its affiliates.1.4 Subscription Term. The Initial Subscription Term is three hundred and sixty-five (365) days. Subject to timely payment of both the SubscriptionFees (see Section 1.5) and CIN Account balance (see Section 12 and Exhibit A), and your compliance with the other terms and conditions of thisEUSA, the Subscription will automatically renew for additional 365-day terms (the “Renewal Subscription Term(s) ”). Both the Initial SubscriptionTerm and Renewal Subscription Term(s) shall be referred to as the “Subscription Term”.1.5 Subscription Fee. BEST CASE will charge you a fee for each Active User you add to your Subscription during the Subscription Term(“Subscription Fee” and “Fee”). The Subscription Fee covers the User’s use, maintenance and support of the Service during that SubscriptionTerm. Payment of the entire Subscription Fee for the Subscription Term is a material obligation of this Agreement and survives termination.(a) Payment Terms. The entire Subscription Fee for the Initial Subscription Term is due on your Activation Date, or if you participatedin the Trial Period described in Section 1.1(a), on the fifteenth (15th) day following the Activation Date. You may choose to pay theSubscription Fee in one lump-sum payment or in twelve (12) equal monthly installment payments throughout the Initial SubscriptionTerm. Subscription Fees for Renewal Subscription Terms will be charged to you once every three hundred and sixty-five (365) days,on the anniversary of the date on which you made either the lump-sum or first monthly installment payment of the Subscription Feefor the Initial Subscription Term. Fees for Renewal Subscription Terms will be charged automatically unless and until this EUSA isterminated according to Section 4.1 herein. No full or partial refunds will be given for Subscription Fee payments. All Fees areexclusive of federal, state, provincial, municipal or other taxes which you agree to pay based on where you are primarily domiciled. AllFee payments are non-refundable; no partial or full refunds will be given for Fees paid. The Subscription Fee may change fromSubscription Term to Subscription Term with the new Fee becoming effective upon term renewal. You will receive notice of Feechanges in accordance with Section 1.12 (“Notice”). Adding or activating additional Users during a Subscription Term will result inadditional Fees as described herein in Section 3.1 (“Adding and Removing Users”).(b) Payment Method. To facilitate the timely payment of Subscription Fees, you agree to provide BEST CASE with a valid and nonexpired credit card (“Payment Method”). You agree to update BEST CASE with new information whenever any changes are made tothe Payment Method and to provide the update in advance of the date on which your next Subscription Fee payment is due.(c) Delinquent Payment. If for any reason BEST CASE is unable to process a Subscription Fee payment via your Payment Method onthe due date, your Subscription status will be set to “Expired” until payment is received. You acknowledge that your ability to accesscertain features and functionality within the Service will be limited if your Subscription is Expired, and that if your Subscriptionremains in an Expired status for more than sixty (60) days, your subscription status will change to “Closed”. Please see“DEFINITIONS” for the meanings of “Expired” and “Closed”. 2021 Stretto, Inc. All Rights Reserved.BCCS EUSA Version 2021.3November 16, 20212

1.6 Conversions from Best Case Desktop and CINcompass. If you are an existing licensee of Best Case Bankruptcy desktop software or existingsubscriber to CINcompass cloud software as a service who is converting to using the Service, (a) notwithstanding Section 1.5(a) (“PaymentTerms”), the Subscription Fee payment due date for your Initial Subscription Term will be determined by the maintenance expiration date onyour current software rather than your Activation Date for the Service; and (b) your Client Data and Case Data for cases created after the 2015bankruptcy forms changes will be converted to the Service. BEST CASE does not guarantee that the converted data will be free of errors oromissions in content or form.1.7 Internet Access Requirement. You acknowledge that you are responsible for paying the fees charged by your Internet access provider, andthat these fees are in addition to any fees you may pay BEST CASE for use of the Service. In addition, you agree that you are solely responsiblefor paying any costs you incur in order to access the Service through a wireless device, and acknowledge that wireless carriers may charge feesfor alerts, web browsing, messaging and other services that require the use of airtime and wireless data services.1.8 Minimum System Requirements. For best results, computer hardware meeting the following specifications should be used to access theService: (a) Memory: 4 GB or greater; (b) CPU: Any Intel i3 or i5 or i7 Processor or equivalent AMD processor; (c) Display Resolution (Monitor):1680x1050 or higher resolution; (d) Operating System: Windows 10; or Mac OS X 10.9 or newer. Subscriber must install all latest service packsand hot fixes for the operating system used); (e) Browser: any browser except for IE; and (f) Internet Connectivity: Download speed of 3 to 6Mbpsor higher and upload speed of 764Kpbs to 1.5 Mbps or higher. You can test Internet connectivity by going to www.speedtest.net.1.9 Third Party Content. Third Party Content, such as software applications provided by third parties, may be made available directly charges.Because we may not have tested or screened the Third Party Content, your use of any Third Party Content is at your sole risk.1.10 Cloud Storage. During the Subscription Term, BEST CASE makes available to you 10 GB of storage space on its cloud storage platform foryour and your Users’ use (“Cloud Storage”). Once you have used all 10 GB of the Cloud Storage, you will be able to upload additional Contentonly if you either archive some or all of your uploaded Content or purchase additional Cloud Storage from BEST CASE. You agree to comply withSection 3.5 (“Restrictions on Use”) whenever you use the Cloud Storage and to upload only Content directly related to your use of the Service.BEST CASE will store the Content you upload to Cloud Storage for the duration of the time in which your Subscription is Active and/or Inactive,and for one (1) year following the date on which your Subscription is Closed. Any and all Content, information, materials, and documents thatyou or Users cause to be saved in Cloud Storage, regardless of form or medium, are and shall remain your exclusive property and you shall retainall right, title, and interest in and to the same.1.11 Modifications to EUSA. We may modify the terms and conditions of this EUSA at any time by posting a revised version of the EUSA on theService Site and notifying you in accordance with Section 1.12 (“Notice”). Most modifications will become effective 30 days from the date ofposting. Notwithstanding, if third-party contract changes or changes in laws or regulations force BEST CASE to modify the EUSA, our revisionsmay become effective as of the date of the posting. By continuing to use the Service after the effective date of any modifications to this EUSA,you agree to be bound by the modified terms. It is your responsibility to check the Service Site regularly for modifications to this EUSA. We lastmodified this EUSA on the date listed at the beginning of this EUSA.1.12 Notice. (a) To You. We may provide any notice to you under this EUSA by: (i) posting a notice in the Messages area of the Service which isviewable whenever you log in to the Service; (ii) sending a message to the email address then associated with your Subscription; or (iii) mailing anotice to the business address then associated with your Subscription via courier or registered or certified mail. Notices we provide by postingon the Service Site or the Service will be effective upon posting. Notices we provide by email will be effective when we send the email. Noticeswe provide by mail will be effective three business days after we send them unless sent by overnight or second-day air carrier. It is yourresponsibility to inform us of any changes to your email address and mailing address. You will be deemed to have received any email or postalmail sent to the email and mailing addresses associated with either your Subscription at the time when the email or mail is sent, regardless ofwhether you actually receive the email or mail. (b) To Us. To give us notice under this EUSA, you must contact BEST CASE as follows: (i) by facsimiletransmission to 866-307-1003; (ii) by email to attorney@stretto.com; or (iii) by courier or registered or certified mail to Stretto, ATTN: LegalDept., 4540 Honeywell Court, Dayton,OH 45424. We may update the facsimile number or address for notices to us by posting a notice onthe Service Site. Notices provided by personal delivery will be effective immediately. Notices provided by facsimile transmission or overnightcourier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business daysafter they are sent. (c) Language. All communications and notices to be made or given pursuant to this EUSA must be in the English language.2. BEST CASE’s Provision of the Service2.1 Availability. Subject to your compliance with the terms of this EUSA, BEST CASE will (a) make the Service available to you and your Users, (b)provide BEST CASE’s standard support for the Service to you at no additional charge, and (c) use commercially reasonable efforts to make theService available 24 hours a day, 7 days a week, except for: (i) planned downtime (of which BEST CASE shall give at least 8 hours electronic noticeand which BEST CASE shall schedule to the extent practicable during the weekend hours between 9:00 p.m. Friday and 6:00 a.m. Monday, EasternStandard Time); (ii) unplanned downtime due to circumstances within BEST CASE’s control; and (iii) any unavailability caused by circumstancesbeyond BEST CASE’S reasonable control as set out in Section 11.2 (“Force Majeure”). You acknowledge that these routine system updates andother outages, planned and unplanned (“Interruptions”), will occur from time to time and will temporarily prevent you from accessing the Service.You agree to hold BEST CASE harmless for all such Interruptions.2.2 Changes. BEST CASE may from time to time change, delete, or add to the features or functionality of the Service with or without anyadvance notice to you; and may suspend your access to any part of the Service at any time in order to enforce information privacy and securitypolicies and guidelines. While we do not guarantee advance notice, we will notify you pursuant to Section 1.12(“Notice”) of any material changeto or discontinuation of the Service.2.3 Data Security. BEST CASE maintains reasonable, appropriate and industry-compliant physical, electronic, and procedural safeguards to guardthe privacy of data stored within its network. While these measures are designed in part to help you secure your Content against accidental orunlawful loss, access or disclosure, BEST CASE’s use thereof does not limit in any way the terms and obligations set out in Section 10 (“Limitationsof Liability”), Section 3.4 (“Security of Your Content”) and Section 3.9 (“Assumption of Risks”).2.4 Data Privacy. BEST CASE and its parent company STRETTO are committed to protecting the privacy of Personally Identifiable Information.STRETTO’s Privacy Policy is subject to change from time to time without notice and the terms of the most recent policy version posted online willbe controlling. You consent to our collection, use and disclosure of information associated with the Service and to our accessing, processing andusing your Content in accordance with the Privacy Policy and Section 2.6 (“Data Integrity and Use”). 2021 Stretto, Inc. All Rights Reserved.BCCS EUSA Version 2021.3November 16, 20213

2.5 ECF Availability. You acknowledge that BEST CASE cannot control the availability of any court’s ECF site, and hereby agree to hold BEST CASEharmless for any ECF outages and service interruptions that may impact your ability to file documents via the Service.2.6 Data Integrity and Use. BEST CASE is not responsible for the legality, accuracy, completeness, consistency or maintenance of yourContent as entered into the Service by you or Users. BEST CASE shall not (a) modify your Content or (b) access your Content except to do thefollowing in full compliance with Section 2.4 (“Data Privacy”): (i) provide the Service, (ii) provide customer support to you, (iii) prevent or addressservice or technical problems, (iv) comply with any request of a governmental or regulatory body (including subpoenas or court orders), (v)conduct secure and anonymized internal research and development on the Service, and (vi) collect, securely store and share with Affiliates andNon-Affiliates both Filed Data and de-identified and aggregated Non-Public Data and Case Data for business development and marketingpurposes.2.7 Data Portability. You will be able to export Client Data and Case Data from the Service to another medium during the Subscription Term andfor one year (365 days) after the date on which your Subscription is Closed. BEST CASE does not guarantee that the exported data will be freeof errors or omissions in content or form. BEST CASE disclaims all liability for the security and maintenance of the exported data once you havedownloaded the same from the Service. You acknowledge that exported data is static and will not be updated or synced to the original filesmaintained in the Service.2.8 Audit Rights. BEST CASE reserves the right to periodically conduct audits of your system utilization and adherence to the Access SecurityRequirements posted at www.stretto.com/legal-policies, either remotely or onsite, to detect any unauthorized use of or exposed risk to theService and Products. Such audits shall take place at reasonable times, upon reasonable advance notice pursuant to Section 1.12 (“Notice”),during your normal business hours and in such a manner so as not to interfere with your normal business activities. During any system utilizationaudit authorized by this section, BEST CASE will work with you to ensure that Client confidentiality is fully maintained. BEST CASE reserves theright to terminate your access to the Service either temporarily or permanently in response to finding any material violations of this EUSA duringany audit, internal or external.3. Your Responsibilities3.1 Adding and Removing Users. You are responsible for creating a unique User for each individual whom you authorize to access and use theService via your Subscription. Sharing of User access credentials between multiple individuals is strictly prohibited. You may add an unlimitednumber of Users under your Subscription. (a) You will be charged a Subscription Fee each User you add or activate (see Section 1.5 “SubscriptionFee”). The Subscription Fee will be billed to you immediately upon User activation and will be prorated based on the amount of the Termremaining at the time you add the User. (b) You may remove or deactivate a User from your Subscription at any time during the Term. YourSubscription Fee will not be reduced due to the deactivation of a User and you will not receive a credit for any part of the Subscription Fee paidfor that User.3.2 User Management. You are solely responsible for Users’ use of the Service and your Content. If you become aware of any violation of yourobligations under this EUSA by any User, you agree to deactivate said User immediately and to contact BEST CASE regarding the User’sviolations. Whenever any User leaves your employment or no longer has a business need to access the Service, you agree to promptlydeactivate that User.3.3 Content Management. You are solely responsible for the content, accuracy, completeness, consistency, legality, and use and maintenance ofyour Content. For example, your responsibilities include, but are not limited to, the following: (a) insuring the accuracy, quality and legality ofyour Content and the means by which you acquired your Content; (b) managing claims relating to your Content; (c) properly handling andprocessing of notices sent to you (or any of your Affiliates) by any person claiming that your Content violates such person’s rights, includingviolation of privacy act notices and notices pursuant to the Digital Millennium Copyright Act; (d) obtaining a Consumer’s informed consent toshare his/her Personally Identifiable Information with BEST CASE and its Affiliates prior to adding that Consumer’s Personally IdentifiableInformation to your Content; and e) protecting the privacy and security of your Content as addressed in Section 3.4 (“Security of Your Content”),Section 6.4 (“Treatment of Confidential Information”) and Section 6.5 (“Personally Identifiable Information”) herein.3.4 Security of Your Content. You agree that you are responsible for maintaining appropriate security, protection and backup of your Content,which may include the use of encryption technology to protect your Content from unauthorized loss, access or disclosure. In maintaining thesecurity of your Content, you agree (a) to implement and maintain a comprehensive information security program that contains administrative,technical and physical safeguards that are appropriate to the size and complexity of your or your entity’s practice and the nature and scope ofyour activities; and (b) to be bound by the Access Security Requirements (“ASR”) posted at www.stretto.com/legal-policies and incorporatedherein in its entirety by reference. BEST CASE may amend the ASR from time to time with notice and the terms of the most recent policy versionposted online shall be controlling.3.5 Restrictions on Use. You may only use the Service according to the provisions of this EUSA. Any breach of this EUSA by you or any employee,officer, agent or User of Subscriber shall constitute a breach by Subscriber. You agree that you will not use the Service in any manner that coulddamage, disable, overburden, or impair such Service, or interfere with any other party’s use and enjoyment of the Service. In addition, you agreeto (a) use commercially reasonable efforts to prevent unauthorized access to or use of the Service, and notify BEST CASE promptly of any suchunauthorized access or use; (b) use the Service in compliance with any and all applicable local, state, federal, or international laws, and rules andregulations, and all local laws and regulations regarding online conduct and acceptable content; and (c) comply with the terms and conditions ofuse and/or legal notices which are posted at the web sites through which you or Users are accessing the Service. You also agree that you will not(d) make the Service available to, or use the Service for the benefit of, any

BEST CASE's Affiliates include but are not limited to Bankruptcy Management Solutions Inc. d/b/a Stretto and Credit Infonet, Inc. d/b/a CIN Legal Data Services. "Best Case Cloud Solution" means the Best Case Cloud Solution software as a service (SaaS) application and all of the functionality resident in