A HIDDEN TREASURE IN MONTREAL'S WEST END! - Lachine Hospital

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The Lachine Hospital Foundation NewsletterAUTUMN 2017THE LACHINE HOSPITAL – A HIDDEN TREASUREIN Montreal’s West end!Originally built in 1913, the Lachine Hospital, formerly known as HôpitalSaint-Joseph, was founded by the Sisters of Providence. At that time, thehospital was located on Saint-Louis Street in Lachine. In 1940, the currentbuilding on 16th Avenue and Saint-Antoine Street opened its doors.The institution was run by the Sisters of Providence until 1974, at which time its managementand administration were transferred to the provincial government and it was renamed the CentreHospitalier de Lachine.In 1992, the Camille Lefebvre long term carepavilion was built. It houses 134 long term carebeds, 20 of which are dedicated to long termrespiratory carepatients. The pavilion accommodatespeople who requireassistance, supportand medical supervision and offersservices that areThe 134-bed Camille Lefebvreespecially adaptedlong-term care pavillion isconnected to the hospitalto their needs. It isa social living enThe Lachine Hospital of the MUHC isvironment where located on 16th Avenue in the heartthe priority is for of Lachine’s residential districtresidents to havean optimal quality of life in accordance withtheir levels of autonomy and capability.In 2008, the Centre Hospitalier de Lachinejoined the McGill University Health Centre(MUHC) and became known as theLachine Hospital. The 53-bed facility is aprovincially dedicated centre of excellencein Ophthalmology, Geriatrics and BariatricSurgery and is currently developing a programspecializing in men’s health. The hospital alsoserves as the first point of emergency medicalservice for Montréal-Trudeau InternationalAirport. For more information about the servicesavailable please turn to page 5. NEW AND IMPROVED COMING SOON!Lachine Hospital will benefit frommajor renovations thanks to aUpgrades to the current building will enhance the facilities to 71.5 million investment by themeet modern infrastructure, paprovincial government. The cur- tient security and confidentialityrent building will be upgradedstandards, and the importanceand a new wing will be added to of infection control will be inhouse an up-to-date emergencyevidence with an emphasis ondepartment. Construction issingle-patient rooms. The projectplanned for 2019.is really taking shape! The hos-pital’s medical leaders have outlined what they need in orderto meet MUHC priorities. Thisclinical plan states the goals (i.e.,number of outpatient visits, thenumber of operating rooms) andhelps ensure that renovationswill meet clinical needs.(see New and improved, page 7) lachinehospitalfoundation.com

A WORD FROMTHE CHAIRMANWelcome to the first edition of The Current,the Lachine Hospital Foundation newsletter.This and future issues will keep you informedabout the stories, people and expertise inMontreal’s only community hospital that ispart of the McGill University Health Centre(MUHC). The Foundation is dedicated tomaking the patient experience as efficient andcomfortable as possible so The Current willalso highlight our fundraising efforts that support state-of-the-art care.Independently managed by an 18-membervolunteer board of directors, the Foundationhas two employees who run its day-to-dayoperations. We generate revenues throughdirect mail and patient mailing campaigns andorganize three fundraising events every year– a spring gala, a community breakfast and aNovember concert.True to its mandate to contribute towardsthe funding of new equipment and upgradesto help maximize the quality of care thatpatients receive, the Foundation has raisedand channelled millions of dollars into thehospital since it was established in 1976. It isEditor in Chief:Monica McDougallContributors: Balbir GillJudith HorrellMonica McDougallTranslation: Chantal BeaudryDominique ParéDesign: Linda Jackson,Medical Multimedia fondationhopitallachineThe Lachine Hospital Foundation650 – 16th AvenueRoom 2D3Lachine, QC Canada H8S 3N5Phone: 514 637-2351 ext. 773332AUTUMN 2017estimated that over 300,000 worth ofequipment will bepurchased in 2017,thanks to thegenerosity of ourdonors, sponsorsand volunteers.In 2019,Jacques Filion, Chairman of theconstructionLachine Hospital Foundationwill begin ona 71.5 million project to modernize theLachine Hospital. In tandem with this, theFoundation will launch a major fundraisingcampaign for equipment and upgradesthat will not be covered by governmentfunding. For more information about theFoundation and its fundraising activitiesI encourage you to visit our website atlachinehospitalfoundation.comOn behalf of the Board of Directors ofthe Lachine Hospital Foundation, I thankyou for your interest and hope you enjoyThe Current. Board of DirectorsDr. Sunil Garg, LachineHospitalMargo Heron, City of DorvalJean-Pierre Lamy, DirectorStéphane Lavoie, DesjardinsCaisse de LachineLéna Mardelli, Clinique deréadaptation universelleFlorence Mariage, BDCBruno Poudrier, LachineHospitalDiane Bélair, Diane BélairServices-conseilsChantale Bourdeau, LachineHospitalJean-François Cloutier,Borough of LachineMyriam Dion, Descary, Dion& Provost NotairesMario Durante, DirectorStaffChairmanJacques Filion, fcpa, fcaBDO CanadaFrançois Mackay, VicechairmanGroupe MackayRaynald Lachance, TreasurerBentall KennedyClaude Briault, SecretaryLachine HospitalMonica McDougallExecutive DirectorDessi NikolovaAdministrative AssistantBoard of GovernorsChairpersonDiane ProvostJean-Guy Aubry, BijouterieJean-Guy AubryMadeleine Chantelois,Auxiliaires bénévoles del’Hôpital de LachineClaude Dauphin, Mayor,Borough of LachineRobert Desforges, CPA,Auditor, CAJean-Louise Lalonde,Lachine CommunityFoundationFrançois Ouimet, Memberfor Marquette, QLPEdgar Rouleau, Mayor,City of DorvalRoland J. Saint-Arnaud,Lachine CommunityFoundationNoël Spinelli, C.M., C.Q.,Groupe Spinelli

a not so ordinaryroutineA community hospital offers the local population awide-range of medical services. On a daily basis,hundreds of people come through the LachineHospital’s doors for blood tests, Magnetic Resonance Imaging (MRI), surgeries, and hemodialysis.Services also include ophthalmology, cardiologyand physiotherapy. Add to that the many visitorswho drop by the Camille Lefebvre long-termcare pavilion to see family members or friends,and you definitely need an expert at the helm toensure it all runs smoothly.Meet Chantale Bourdeau, Associate Directorof Nursing at Lachine Hospital. Chantale worksclosely with doctors and managers to oversee thesmooth running of every single hospital department so that patients receive the expert care theyhave come to expect.Chantale began her career as a paediatric nurseand switched to adult medicine after her son wasborn. She has held several different nursing andadministrative positions during her 16 years at Lachine Hospital and, in the last year, took on hercurrent appointment. “At this point in my careerI feel that I am exactly where I should be and Iwelcome the challenges and responsibilities thatthis position offers.”Chantale Bourdeau, Associate Director of Nursinghospital’s upcoming redevelopment project.These meetings gathered physicians, nurses, employees and patients to help determine how toreorganize facilities to provide patients with thebest possible experience.The outcome of the workshops included manypractical suggestions on how to improve deliveryof specific services and how to best reorganizethe physical space. “The process enabled theparticipants to see the big picture of how patientcare is delivered at the Lachine Hospital and itgave them a renewed sense of ownership in theirroles as hospital ambassadors.” Chantale also observed that as a result of being directly involvedin the process, participants became more investedand motivated in their day-to-day duties. “Therewas a definite buzz amongst the employees whotook part, which was great to witness.”In addition to being responsible for the 500 Chantale looks forward to the upcoming changes.employees under her watch, including twenty“This next chapter of the hospital’s history will bepeople who report directly toa very interesting one,” she says,her, Chantale meets regular“I envision a dedicated, investedly with the MUHC’s seniorteam of healthcare workers conmanagement team and servestinuing to provide superior careon the Board of Directors ofto all of our patients, but withthe Lachine Hospital Foundathe additional support of moderntion. This past year, she wastechnology, state-of-the-art infraone of the key players in thestructure and smartly designedworkshops used as prelimfacilities. It doesn’t get much betinary building blocks for theter than that!” Redevelopment project workshopAUTUMN 20173

40RueVictoria16e AvenueRue Saint-AntoineH13e AvenueRue ProvostMontrealNeurological HospitalRu Av. deU uPniv arcersity HMontrealGeneral HospitalChem1540i n d e la Côt e des NeigesMUHC Glen Site13eRu52020RueGuy720ekrooerbHAv. desPi ns32e AvenueAutoroute 20Huesacqt- Je SRuSh20Autoroute 2013e Avenue16e Avenue32e AvenueRue ProvostRue Saint-AntoineaictoriRue VLachine HospitalThe Lachine Hospital is the only community hospital ofthe MUHC, which means that our patients have directaccess to all areas of specialty care at all the MUHChospitals: the Montreal General, the Montreal Neurological Hospital, and the Glen Site, which includes theRoyal Victoria, the Cedars Cancer Centre and the Montreal Chest Institute.Lachine Hospital650 – 16th AvenueLachine, QuebecH8S 3N54MUHC Glen Site1001 Decarie BoulevardMontreal, QuebecH4A 3J1AUTUMN 2017Montreal GeneralHospital1650 Cedar AvenueMontreal, QuebecCanada H3G 1A4Montreal NeurologicalHospital3801 University StreetMontreal, QuebecH3A 2B4

MORE THAN JUST YOURCOMMUNITY HOSPITALA hub of activity2016-2017 at a glanceLachine Hospital is a vital part of its community and surroundingareas. We offer many services and our doctors perform a varietyEmergency Department visitsof procedures including plastic surgery, orthopaedic surgery andcataract surgery. We focus on a patient-centered approach tomedicine. In fact, we have the only provincially run MRI machinespecifically designed for claustrophobic patients. The hospitalalso has an emergency room, a 15-chair hemodialysis day unit, apalliative care unit and outpatient services available in cardiology,endoscopy, and physiotherapy, to name but a few.Our patients experience the comfort of a community-basedhospital environment while benefiting from the resources of theworld-renowned McGill University Health Centre (MUHC). Anypatient who comes to the hospital requiring more complex carewill have immediate access to all areas of specialty medicineoffered throughout the MUHC’s network of hospitals. With thiswide range of healthcare services available to the populationit is easy to see how important the Lachine Hospital is to itscommunity and surrounding areas. A Foundationhard at workThanks to the generosity of donors and sponsors, the Lachine19,043Admissions1,712Day surgeries6,414External clinic visits22,022Ophthalmology clinic visits14,589Doctors125Nurses195Employees670Your donationsreally domake a difference!2016 ContributionsCardiologyHospital Foundation contributes funds towards the purchaseof medical equipment and hospital improvements. TheFoundation and hospital administration work closely together todetermine what the most urgent needs are and each year manydepartments receive new equipment or upgrades. 85,000It is estimated that over 300,000 will be disbursed in 2017.Palliative CareFor more information, please visit lachinehospitalfoundation.comEndoscopy 24,000Ophthalmology 93,000 20,000Radiology 13,000Surgery and Post-operative 19,000Waiting room upgrades 46,000AUTUMN 20175

DONORSPOTLIGHTA new outlook on life:routine surgery yieldsextraordinary resultsKathleen VanderNoot was convinced thatsomething unusual had happened in theLachine Hospital operating room during thecataract operation on her left eye. Onceshe got her new prescription eyeglassesa few weeks after the surgery, she wassure of it. For the first time in her life, shehad peripheral vision in her left eye.Kathleen was born with Duane Syndrome whichmeant she had limited movement of her left eyeand no peripheral vision on that side. When shewas six years old, she underwent eye surgery thatdid not fix the problem. She remembers a surgical amphitheater and being anesthetized usinggas. It is a frightening memory that has madesubsequent surgeries more difficult for her. “I remember being in a very large room and peoplegoing around and around my head.”“My vision never stopped me,” she says. Sheearned a master’s degree, taught, and workedat McGill University, for 20 years as a libraryassistant. She travelled, even though her eyesightmade it difficult to adjust to new environmentssince she had a tendency to trip and bump intothings, especially in unfamiliar surroundings.On operation day at the Lachine Hospital, Kathleen was nervous. “I suffered from anxiety because this was the fourth time my eye was beingoperated on. I was so scared! I still dreamt aboutthe gas mask and all these people going aroundmy head when I was 6. I have to say one thingabout the hospital: they were wonderful. Thosenurses were angels.” She said the attending nursewas very sensitive in dealing with her fears andheightened anxiety due to her past surgeries.6AUTUMN 2017Kathleen VanderNootKathleen’s surgeon, Dr. Manuel Perrier, is Director of Ophthalmology at Lachine Hospital andhas performed about 15,000 surgeries during hiscareer. He says hers was memorable because itwas not a typical operation. “The positioning wasa little difficult because of the way her eyes arealigned. She has a hard time just looking straightahead, especially when she’s lying down. All Icould see was the white of her eye so I neededher to bring the eye down to see it properly forthe surgery.”After the procedure, Kathleen says the recoveryroom nurse was surprised when she told her thatshe was in pain, which is unusual for cataractsurgery. She said the nurse was very attentiveand spoke to the doctor about pain management,which was immediately attended to.

Weeks later, she went to get her new eyeglassesand on the walk home, she looked left and sawthe rims of the new glasses she was wearing. “Ifroze. I could see the left rim of my lenses! I’dnever done that before. I couldn’t play tennis, Icouldn’t play golf, and I couldn’t drive becauseI couldn’t judge distances.” She delights in usingher recently acquired peripheral vision. “I’mcertainly a lot less careful about what I do and Idon’t bump into things. No more bruises!”Lachine Hospital’s Ophthalmology department handles approximately15,000 visits a year and dealswith 4,000 cataract cases.The clinic is an MUHCcentre of excellence andhelps reduce waiting listsby its ability to treat ahigh volume of patients.Dr. Perrier says that theultimate strength of theclinic rests in the people.“We have a good group ofdoctors and we’ve alwayshad great personnel. We’regood at what we do and we’re proud of it. Everyone wants to keep that reputation.” The smalland effective ophthalmology team is well-knownfor donning themed costumes for Halloween, tothe delight of patients and hospital staff.Kathleen is so pleased with her experience thatshe made an unsolicited donation to the LachineHospital Foundation to thank the Ophthalmology team and to support the clinic’s work. She isthrilled with the results, which she says have added an entire new dimension to her life.Dr. Perrier says everything in theclinic was purchased by fundsdonated to the hospital’sfoundation. “All the equipment and instruments weuse to examine everysingle patient have beenpurchased through theFoundation, thanks to thegenerosity of people likeKathleen VanderNoot.” Kathleen VanderNoot withDr. Manuel Perrier, Directorof Ophthalmology (New and improved, from page 1)The functional program is nowunderway and will developschematics for each unit anddepartment. Over the past year,employees and doctors fromevery department of the hospital took part in workshops tofind the best ways to deliverhealth care and services to Lachine Hospital patients. Theseconsultations are already yield-ing excellent results. One ofthe exercises included mappingout the steps of an ophthalmology patient requiring cataractsurgery. Participants realizedthat several parts of the processcould be combined, or eveneliminated, by changing deliverymethods or relocating certainservices, and this resulted in abetter and more efficient ex-perience for patients. Once it isfinished, the functional programwill serve as a guide for thearchitects in their design of thenew wing and renovated spaces.It is estimated that contructionwill be completed in 2021.For more detailed informationabout the project please visithoplachine.com. AUTUMN 20177

EVENTSEach year the Lachine Hospital Foundation organizesseveral fundraising activities. Proceeds go towardsthe purchase of new medical equipment and hospitalupgrades.Mark your calendar and join us for these fun-filledevents in support of a very worthy cause.Palliative CareFundraising BreakfastSaturday, October 14, 2017from 7 a.m. to 1 p.m.The Lachine Hospital Foundationpresents 15 for adults 5 for children under 11GREGORY CHARLESTicket valid from October 14, 2017to January 31, 2018 (except sundays)WEDNESDAY, NOVEMBER 1st, 2017, 8 PMTickets are available online at:LachineHospitalFoundation.comTI N C O N C E RTickets 95Barbie’s Restaurant15, boul. Bouchard, Dorval H9S 5X2L’EntrepôtInfo : 514 637-2351, 77333Printing courtesy of Aubry Imprimerie2901 boul St-JosephLachine QC H8S 4B7To learn more about the different types of sponsorshipsoffered for the Foundation’s annual events please contactMonica McDougall at 514 637-2351 ext. 772258514 637-2351, 77333LachineHospitalFoundation.comPrinting courtesy of Aubry Imprimerie

in Ophthalmology, Geriatrics and Bariatric Surgery and is currently developing a program specializing in men's health. The hospital also serves as the first point of emergency medical service for Montréal-Trudeau International Airport. For more information about the services available please turn to page 5. The Lachine Hospital of the MUHC is