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ESP Tourism COVER.qxp ESP Tourism COVER 9/15/16 17:36 Page 1CAREER PATHS TourismStudent’s BookThe series is organized into three levels of difficulty and offers over 400 vocabulary termsand phrases. Every unit includes a test of reading comprehension, vocabulary, and listeningskills, and leads students through real-world examples of written and oral production.Included Features: A variety of realistic reading passages Career-specific dialogues 45 reading and listening comprehension checks Over 400 vocabulary terms and phrases Guided speaking and writing exercises Complete glossary of terms and phrasesThe Teacher’s Book contains a full answer key and audio scripts.The Teacher’s Guide contains detailed lesson plans, a full answer key and audio scripts.The audio CDs contain all recorded material.ISBN 978-0-85777-558-0Virginia Evans - Jenny Dooley - Veronica GarzaCareer Paths: Tourism is a new educational resource for tourism professionals who wantto improve their English communication skills in a work environment. Incorporating careerspecific vocabulary and contexts, each unit offers step-by-step instruction that immersesstudents in the four key language components: reading, listening, speaking, and writing.Career Paths: Tourism presents subject matter including reservations, health concerns,money issues, tours, and career options.
ESP Tourism Book1.qxp ESP Tourism Book1 9/11/15 3:17 PM Page 1Book1Virginia EvansJenny DooleyVeronica Garza
ESP Tourism Book1.qxp ESP Tourism Book1 9/11/15 3:17 PM Page 2Scope and SequenceReadingcontextUnitTopic1About YourGuestArticle2On the PhoneAdvertisement connect, courteous, direct, hold, incoming, line, operator, Stating reasonPBX, professional, transferfor a phone call3Types ofRestaurantsArticlecuisine, cut, drive-through, family restaurant, fast food,rating, steakhouse, table service, vegetarian, wait staffDiscussingoptions4LodgingBrochurebed and breakfast, budget hotel, cabin, campsite, ecoresort, go camping, motel, on a budget, pitch a tent,resort, romantic getaway, star rating, youth hostelOfferingassistance5At the AirportArticlearrivals terminal, baggage claim, boarding time, check in, Describingdeparture lounge, departures terminal, duty-free ship, fly a processin, food court, gate, passenger, security screening6Cruise ShipsBrochureadventure, balcony, cabin, cruise director, disembark,embarkation, port of call, porter, relaxation, shoreexcursion, tender, upper deck7Train TravelArticleattendant, berth, by rail, catch the train, depot, one-way, Talking aboutovernight train, round-trip, scenery, ticket kiosk, timetable departures8Bus TravelArticleaffordable, benefit, boarding pass, by bus, by coach,cheaply, express route, flexible, legroom, stopConfirminginformation9Renting a CarBrochureboot, compact, driver’s license, economy, full-size, GPS,insurance, luxury, model, standardDescribingfeatures10How Do YouPay?Pamphletcash-only, charge card, checking account, credit card,debit card, identification, methods of payment, personalcheck, transaction, traveler’s checkStatingan amount11Where to GetMoneyArticleATM, bank, branch, business hours, electronically,keypad, PIN number, service charge, service fee, wiretransfer, withdrawGettingsomeone’sattention12At the Currency PosterExchange Officecommission, convert, currency, currency exchange office, Stating whatexchange rate, local currency, minimum charge, rate,is neededreceipt, release form13How Much Does CouponIt Cost?cash register, collectible souvenir, cost, coupon, gift shop, Asking aboutgift wrapping, mementos, on sale, pick out, price tag,priceselection, staff14Giving Warnings PosterAbout Crimebreak-in, criminal, lock, money belt, report, robbery, safedeposit box, suspicious activity, target, theft, valuablesAsking aboutavailability15Avoiding IllnessAbroadbottled water, bug spray, germs, immunization, infection,mosquito, purified water, ruin, travel emergency, travelinsurance, vaccinationAsking for moreinformationArticleVocabularyFunctionbusiness travelers, celebrate, conference, guest, holiday, Asking aboutholidaymaker, honeymoon, leisure, meeting, on business, purposerelax, romantic, trip, vacationerTalking aboutschedules
ESP Tourism Book1.qxp ESP Tourism Book1 9/11/15 3:17 PM Page 3Table of ContentsUnit 1 – About your guest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Unit 2 – On the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Unit 3 – Types of Restaurants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Unit 4 – Lodging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Unit 5 – At the airport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Unit 6 – Cruise ships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Unit 7 – Train travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Unit 8 – Bus travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Unit 9 – Renting a car . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Unit 10 – How do you pay? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Unit 11 – Where to get money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Unit 12 – At the currency exchange office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Unit 13 – How much does it cost? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Unit 14 – Giving warnings about crime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Unit 15 – Avoiding illness abroad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
ESP Tourism Book2.qxp ESP Tourism Book2 10/11/15 8:27 AM Page 41Book2Virginia EvansJenny DooleyVeronica Garza
ESP Tourism Book2.qxp ESP Tourism Book2 10/11/15 8:27 AM Page 42Scope and DifferencesManual2TravelPackagesBrochure accommodation, air-only, all-inclusive, deluxe, entrance fee,explore, full board, half board, itinerary, set menuAsking aboutdifferences3GivingDirectionsBrochure across, around the block, clock, corner, downtown, head,keep going, line, reach intersection, right, turnDescribinglocation4Getting To andBrochure bellhop, curbside, driver, free of charge, front desk clerk,From the Airportground transportation, luggage, schedule, shuttle, taxi,transfer5Talking Aboutthe WeatherArticle6IntentionalTravelBrochure abroad, customs, customs agent, declare, departure tax,expire, inspect, international, passport, prohibited, stamp,valid, visa7Airport SecurityPoster8AirplaneProceduresBrochure cabin, call button, co-pilot, electronic device, fasten, flightattendant, hand luggage, in-flight, navigator, overheadcompartment, pilot, refreshments, safety procedure, seatbelt9Travel DelaysArticledue to, engine, flight board, flight delay, further notice, landing Expressinggear, mechanical problem, missed flight, on time, patient,disbeliefrepresentative, runway10Where’sMy Baggage?Posterbaggage office, claim form, damaged baggage, in transit,luggage status, misplaced, missing, notify, property, recover,specially, tracking system11Explainingthe BillBillcharter flight, gratuity, guided tour, landmark, luxury, massage Pointing outparlor, overcharge, place of interest, premium, settle the bill,a mistakespa, tip, upscale, walking tour12NegotiatingPricesArticlebargain, bargain-hunter, customary, good deal, half price, limit, Decliningmake a deal, make an offer, market, negotiate, porcelain,an offershopper’s paradise, used to13Locating HelpFlyerclinic, dial, embassy, emergency number, fill a prescription, incase of emergency, injured, legal, pharmacy, police report,police station, treatment14Emergency!Brochure decompression, emergency landing, emergency slide, floating Discussingdevice, oxygen, oxygen mask, seat cushion, severe, turbulence risk15Talking AboutSymptomsAdvisory advisory, chill, cold, continent, fever, flu, headache, nausea,Describingoutbreak, quarantine station, rash, sudden, symptom, tropical, symptomsvomitingaddress, appointment, confrontational, ensure, eye contact,pay attention, personal space, prefer, surname, timeline,violateFunctionGivingan explanationAsking fora favorbeachgoer, clear, cloud cover, cloudy, forecaster, get some sun, Expressingheat wave, high, low, predict, record temperature, stormy, sunny regretStatingrequirementsadvisory, cordoned off, marked, metal detector, regulation,Reportingrestricted area, security camera, security checkpoint, security a problemguard, travel companion, unattended luggage, X-ray machineOfferingchoicesGivingreassuranceMakinga suggestion
ESP Tourism Book2.qxp ESP Tourism Book2 10/11/15 8:27 AM Page 43Table of ContentsUnit 1 – Cultural differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Unit 2 – Travel packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Unit 3 – Giving directions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Unit 4 – Getting to and from the airport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Unit 5 – Talking about the weather . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Unit 6 – International travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Unit 7 – Airport security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Unit 8 – Airport procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Unit 9 – Travel delays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Unit 10 – Where’s my baggage? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Unit 11 – Explaining the bill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Unit 12 – Negotiating prices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Unit 13 – Locating help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Unit 14 – Emergency! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Unit 15 – Talking about symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
ESP Tourism Book3.qxp ESP Tourism Book3 10/11/15 9:08 AM Page 81Book3Virginia EvansJenny DooleyVeronica Garza
ESP Tourism Book3.qxp ESP Tourism Book3 10/11/15 9:08 AM Page 82Scope and icable fee, attach, baggage charge, booking agent,deluxe, detail, forward, from, inquiry, meet and greet,reference number, subject, subject line, to, with reference toFunction1Communicatingby Email2Taking a Message Manualapologize, away from the desk, contact information, hang up, Repeating backmessage pad, out to lunch, repeat, regarding, ring off theinformationhook, spell out, take a message, telephone number,understaffed3TakingReservationsManualaisle, billing address, card holder, card verification number,checklist, exit row, minor, non-stop, originate, refer, senior,take a reservation, window4Changing aReservationExcerptapplied towards, cancellation fee, change fee, date of issue, Expressingeligible, fare class, full refund, non-refundable, partial refund, reliefpenalty, prior to, refund, refundable5Problems withReservationsArticlebeyond your control, bump off, cancel, compensation,complimentary, connecting flight, on standby, overbook,partner airline, resolution, travel voucher, upgrade6DifficultCustomersMemoabusive language, assure, difficult, dissatisfied, disturbance, Calmingescort, incident, lose one’s temper, office memo, premises,someone downput out a cigarette, queue, smoke, uncooperative7FarewellArticlecasual, check in, check out, farewell, formal, friendly, host,impersonal, informal, patronage, see off, stayGivingcompliments8Methods ofTransportationBrochureautomatic, chauffeur, district, easy-to-read, hail a cab,limousine, local coach, neighborhood, outskirt, pedestrian,quarter, subway, take advantageAsking forinformation9LocalAttractionsGuideart gallery, climate, collection, jet skiing, lighthouse,panorama, sailing, scuba diving, sculpture, sign up,snorkeling, water sportExpressingagreement10On a TourPamphletaudio tour, bag storage, disability, exhibit, information center, Estimatinglandmark, monument, open to the public, self-guided tour,sizesquare, surviving, wheelchair11Discussing Rules Articleand Policies ona Tour12Release FormsDocument breach of contract, comply with, consent, dangerous, liability, Explainingmy expense, negligence, participant, release, release form,terms of antrek, waiveagreement13JobAdvertisementsJobPostingapply, benefit, candidate, commensurate with experience,competitive, entry level, fill a number of positions, full-time,hospitality industry, link, process, qualification, wageTalking aboutjob experience14Preparing YourCurriculum VitaeResumeconduct, curriculum vitae, degree, employment history,fluent, maintain, native tongue, oversee, proficient, safetyrecord, service award, vocationalGivingguidelines15Getting a JobArticlecall back, confident, dream job, enthusiastic, follow up,gesture, interview, interviewer, job offer, make a good firstimpression, paperwork, strength, thank you note, transcriptConcluding aconversationbuddy system, equipment check, first-aid kit, gear, harness,helmet, on hand, outing, rope, sturdy, trail, waterproof, wellbeing, working orderMaking anapologyVerifyinginformationStressing apointIntroducingyourself
ESP Tourism Book3.qxp ESP Tourism Book3 10/11/15 9:08 AM Page 83Table of ContentsUnit 1 – Communicating by email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Unit 2 – Taking a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Unit 3 – Taking reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Unit 4 – Changing a reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Unit 5 – Problems with reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Unit 6 – Difficult customers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Unit 7 – Farewell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Unit 8 – Methods of transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Unit 9 – Local attractions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Unit 10 – On a tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Unit 11 – Discussing rules and policies on a tour . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Unit 12 – Release forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Unit 13 – Job advertisements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Unit 14 – Preparing your curriculum vitae . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Unit 15 – Getting a job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
ESP Tourism Book1.qxp ESP Tourism Book1 10/11/15 11:11 AM Page 146Cruise shipscabinportercruisedirectorcruise shipDo you want amix of relaxation and adventure?Then Poseidon Cruises is perfect for you!upper deckAt embarkation, show your boarding pass andGet ready!we’ll do the rest. Our porters take your luggage rightto your cabin. And cruise directors tell you about1 Before you read theactivities on the ship. Do you want to relax? Thenpassage, talk about thesequestions.spend time on your private balcony or visit the pool.Do you want to have fun? Make new friends on the1 Why do people take cruises?upper deck. We also offer many shore2 You win free tickets for a cruise.excursions. Passengers disembark at severalWhere do you go? Why?ports of call. How do you get to land? Wetake you to land on tenders. Call usReadingtoday to learn more.2Listen and read a part of a brochurefor a cruise ship. Where can you make newtenderfriends? Choose the correct answers. 1 What does the brochure mainly talk about?A how to buy a cruise ship ticketVocabulary3 Read the sentence pairs. Choose where the B the types of rooms available on a shipwords best fit in the blanks.C the fun parts of traveling on a cruise ship1 relaxation / adventureD why cruise ships are good for families2 One of the porter’s duties is to .A pack your luggage.B put your bags in your room.C inform about activities on the ship.D help passengers get on tenders.Mick does not want a lot of activity. He wantshis holiday.duringRita climbs a mountain because she enjoys the.2 embarkation / shore excursionPenny visits a new city. She is on a(n).3 According to the passage, what does a persondo on the upper deck?A visit the poolB get on a tenderC have lunchD meet people14Oscar shows his ticket at .3 porter / cruise directorUlysses is a . Hehandles the passenger’s luggage.Miranda is a . She tellspassengers about activities.
ESP Tourism Book1.qxp ESP Tourism Book1 9/11/15 3:20 PM Page 154 Match the words (1-6) with the definitions (A-F).Speaking8 With a partner, act out the roles below, 1cabin4disembark2balcony5port of call3upper deck6tendersA to get off of a shipbased on the announcement from Task 6.Decide who Student A and Student B are.Then switch roles.USE LANGUAGE SUCH AS:B a place where ships stopAt 10 am, join us on the . for .C the top part of a shipWe have . at 6 pmD a room on a ship where passengers sleepThe theater is on the Deck .E small boats that take passengers from thecruise ship to landF a small outdoor area that is attached to cabinsStudent A: You are a passenger on a cruise ship.Ask Student B about: activities on the shipListening times of the activities5 Listen to a cruise director make anannouncement. Then answer the questions. location of the activities1 What does the cruise director talk about?Student B: You are a cruise director on a cruiseship. Answer Student A’s questions.A a stop at a port of callB a shore excursionC things to do on the shipWritingD problems with the dining area9 Use the conversation in Task 7 to fill out the 2 According to the announcement, what activitytakes place at 10 am?A games on the upper deckB lunch in the dining roomschedule for the cruise ship.Grande DameSchedule of Events for MondayC passengers watch a movieD a play in the theater6 Listen again. Fill in the blanks.Cruise Director: Hello, ladies and 1 .Welcome to the Grande Dame.This is your 2 .There are many activities on theGrande Dame today. At 10 am, joinus on the 3for games. Then we have lunch at4 . At 2 pm, watch amovie at the ship theater. Thetheater is on 5. Finally, dinner is at6 pm. The 6 ison Deck 10. Have a wonderful dayon our cruise ship!TimeActivityLocation8:00 AM Breakfast Dining room12:00 PMLunchDining Room15
ESP Tourism Book3.qxp ESP Tourism Book3 10/11/15 9:32 AM Page 1009Local attractions1Get ready!jet skiing1 Before you read the passage, talk about these questions.21 What activities do people do while on holiday?art gallery2 What types of activities are there for visitors in your town?3sailingReading2 4Listen and read the information in a travel guideabout Key West. Mark the following statements astrue (T) or false (F). What is unique about Key West?1The island of Key West is located in Spain.2The Ernest Hemingway House and the Key WestLighthouse are on the same street.3Tour operators for a number of activities can be found inone area of the island.snorkelingVocabulary563 Place the words from the word bank under the correct SCUBA divingheading.lighthouseart galleryjet skiing scuba divingsnorkeling sailingCultural Siteslight houseWater Sports7sculptureSpanish explorersd byCultural Sites – Discovere and interesting history.DISCOVERINGLooking forculture and fun inthe sun?Then Key West isthe perfectdestination foryour vacation.Learn todayabout all theattractions KeyWest has to offer.208gin 1521, Key West has a lonisland’s history at thetheutabornleaYou cany on Front Street. ThetorHisMuseum of Art andtion of sculptures andmuseum has a large collec s story.nd’islapaintings which tell theart? Then visit one of theDo you want to buy someDuval Street. Or take amany art galleries alongHemingway House onwalk through the Ernestous author lived here forWhitehead Street. The famday, head down to thetheoften years. At the endWhitehead Street to viewKey West lighthouse onisland.thebeautiful panoramas ofy West is the only placeOutdoor Adventures – Ke er freezes. The warmnevtin the United States thawaters are perfect forclimate and clear blueabout a number of wateroutdoor adventures. Learndiving, snorkeling or jetsports, including scubatified tour operators onskiing from any of the cerup for a sailing trip tonsigWaterfront Road. Orexplore the beautiful ocean.panorama4 Choose the word that is closest in meaning to theunderlined part.1 We saw beautiful views of a lot ofplaces from the restaurant.A panoramasC collectionsB sculptures2 The general weather condition ofSanta Fe is warm and dry.A sculptureC climateB cultural site3 Greg agreed to participate in anactivity to go on a walking tour.A signed upB snorkeledC dove
ESP Tourism Book3.qxp ESP Tourism Book3 10/11/15 9:12 AM Page 101ListeningSpeaking5 7 With a partner, act out the roles below, Listen to a conversation between a touroperator and a client. Then choose thecorrect answers.1 Why does the woman visit Discovery Tours?A to sign up for a tour of cultural sitesbased on the dialogue from Task 6. Decidewho Student A and Student B are. Thenswitch roles.USE LANGUAGE SUCH AS:B to find out more about the history of KeyWestI’m interested in taking a tour.What attractions are included in the tour?C to learn about different tours and attractionsWould you like to sign up?D to ask about prices for snorkeling tours2 What is true about the woman? 6A She prefers to visit cultural sites.Student A: You are a traveler and want to take atour. Ask Student B questions to find out about:B She has not been to Key West before. different types of toursC She goes snorkeling often. what sites are included in the tourD She wants to go on a tour before lunch. when the next tour beginsMake up an attraction that you want to see.Listen again. Fill in the blanks.Client: That sounds nice. But,1 ,I wanted something a little more .Tour Operator: Exciting?Client: Uh huh. Yes, I’m looking forsomething more exciting.Tour Operator: Well, then maybe 2inawater sports tour. You can choosefrom a number of activities, likescuba diving and snorkeling.Client: 3 sounds like fun. But Idon’t have any snorkelingequipment.Student B: You are an employee at DiscoveryTours. Answer Student A’s questions. Different types of tours What the tour company provides for clients When the next tour startsWriting8 Imagine that you are a visitor to Key West. Using the reading passage and Task 7,write a post card to a friend at homedescribing the attractions you have visited.Tour Operator: No worries. We provide all theequipment. And our 4will also provideinstructions, in case you’ve neverbeen snorkeling before.Client: Oh good! I 5some pointers.Tour Operator: We have a snorkeling tour going outtoday at 3 pm. Would you like to6 ?Client: Yes, I would. Thanks!21
ESP Tourism Book1.qxp ESP Tourism Book1 9/11/15 3:23 PM Page 34GlossaryGlossaryadventure [N-COUNT or UNCOUNT-U6] Adventure is fun and exciting activities.affordable [ADJ-U8] Something that is affordable is something that you have enough money to buy.arrivals terminal [N-COUNT-U5] An arrivals terminal is where people who land at the airport enter through.ATM [N-COUNT-U11] An ATM (automatic teller machine) is a machine that you use to access and withdraw money fromyour bank account.attendant [N-COUNT-U7] An attendant is a train worker.baggage claim [N-COUNT-U5] A baggage claim is where you pick up your bags in an airport.balcony [N-COUNT-U6] A balcony is an outdoor area that is attached to the cabin.bank [N-COUNT-U11] A bank is a place where people keep their money.bed and breakfast [N-COUNT or UNCOUNT-U4] A bed and breakfast is small house or hotel that offers lodging and amorning meal.benefit [N-COUNT-U8] A benefit is something good about a thing.berth [N-COUNT-U7] A berth is a type of bed that is on a train.boarding pass [N-COUNT-U5] A boarding pass is a paper that allows you to get on a plane or bus.boarding time [N-UNCOUNT-U5] The boarding time is when passengers get on the plane.bottled water [N-UNCOUNT-U15] Bottled water is clean water that is in a container.branch [N-COUNT-U11] A branch is an office that is part of a bigger company.break-in [N-COUNT-U14] A break-in is when a person enters a home or building without permission.budget hotel [N-COUNT-U4] A budget hotel is a sleeping and resting place that is inexpensive and has few services.bug spray [N-UNCOUNT-U15] Bug spray is a chemical substance that kills bugs.business hours [N-UNCOUNT-U11] A company’s business hours are the times that the company is open.business traveler [N-COUNT-U1] A business traveler takes a trip for business.buy-back [N-COUNT-U12] A buy-back is a policy. A business buys back something they previously sold you.by bus [PREP PHRASE –U8] To go by bus is to travel somewhere on a big vehicle that carries a lot of people.by rail [PREP PHRASE-U7] To travel by rail is to travel on a train.cabin [N-COUNT-U4] A cabin is a small wooden house where visitors stay.cabin [N-COUNT-U6] A cabin is a room on a ship.campsite [N-COUNT-U4] A campsite is a sleeping and resting place where people stay in tents.cash register [N-COUNT-U13] A cash register is a machine that holds a shop’s money. It shows and records eachtransaction.cash-only [ADJ-U10] A cash-only business only accepts cash as a method of payment.catch the train [V PHRASE-U7] To catch the train is to ride on a train.celebrate [V-I-U1] To celebrate is to have fun on an important day.34
ESP Tourism COVER.qxp ESP Tourism COVER 9/15/16 17:36 Page 1CAREER PATHS TourismStudent’s BookThe series is organized into three levels of difficulty and offers over 400 vocabulary termsand phrases. Every unit includes a test of reading comprehension, vocabulary, and listeningskills, and leads students through real-world examples of written and oral production.Included Features: A variety of realistic reading passages Career-specific dialogues 45 reading and listening comprehension checks Over 400 vocabulary terms and phrases Guided speaking and writing exercises Complete glossary of terms and phrasesThe Teacher’s Book contains a full answer key and audio scripts.The Teacher’s Guide contains detailed lesson plans, a full answer key and audio scripts.The audio CDs contain all recorded material.ISBN 978-0-85777-558-0Virginia Evans - Jenny Dooley - Veronica GarzaCareer Paths: Tourism is a new educational resource for tourism professionals who wantto improve their English communication skills in a work environment. Incorporating careerspecific vocabulary and contexts, each unit offers step-by-step instruction that immersesstudents in the four key language components: reading, listening, speaking, and writing.Career Paths: Tourism presents subject matter including reservations, health concerns,money issues, tours, and career options.
ISBN 978--85777-558- Career Paths: Tourism is a new educational resource for tourism professionals who want to improve their English communication skills in a work environment. Incorporating career-specific vocabulary and contexts, each unit offers step-by-step instruction that immerses
