Update From Insurance Commissioner Vicki Schmidt - NAIFA Kansas

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12/3/2020Update from Kansas Insurance Commissioner Vicki SchmidtUpdate from Insurance Commissioner Vicki SchmidtGreetings!Too often, government is an impediment to economic growth and job creation, throughburdensome regulation and unnecessary red tape. I do not believe that is how governmentshould work and I am proud of the steps we are taking at the Insurance Department to helppartner with the private sector to better serve Kansans.COVID-19 has been tough on our economy and even more difficult on those looking forwork. One thing we discovered during this pandemic is an increased number of Kansansapplying for an insurance license who have not already found employment at a company oran agency. While not always the case, it is customary for someone to find employment andthen seek a license. During the shutdown, Kansans without work have been resourceful andhave spent time working to better themselves, finding new opportunities in the insuranceindustry. COVID may have us down, but the hardworking spirit of Kansans can certainlynot be counted out!For our part at the Department, we have updated our correspondence with those receivingtheir license to include a link to the Company and Agency search on our website to helpthem identify those that might be hiring in their area. In addition, we have provided links toindustry associations that may also provide job postings for their membership all across thestate.This small change at the Department could have a big impact on a Kansas family looking toget back on their feet, a small business looking to expand, a college student looking for anew opportunity or a company looking to hire. Government can work and it is up to us tohold it accountable.Election season was a perfect reminder that some think government should do more andsome think government should do less. But, at the end of the day, government should oid 1101949808006&aid 931dg 5wZSI1/5

12/3/2020Update from Kansas Insurance Commissioner Vicki Schmidtdoing right by the people it serves. It should not be an obstacle, but rather a partner insuccess.It is an honor to serve you and your family as Insurance Commissioner. If there is somethingyou think can work better or would help other Kansans have a better experience, pleaseshare it with me at kid.commissioner@ks.gov.Thank you!VickiConsumer Assistance DivisionIf you or someone you know has an issue with theirinsurance, we are happy to help! Please use thecontact information below to reach out to us if wecan be for assistance.Main Line: (785) 296-3071Consumer Assistance Hotline: 1-800-432-2484Consumer Complaint: kid.webcomplaints@ks.govProducer Licensing: kid.licensing@ks.govEmail: KID.Commissioner@ks.govWebsite: Insurance.kansas.govNews from the Insurance Department2021 Marketplace open enrollmentbegins November 1Insurance Commissioner Vicki Schmidtunveiled the 2021 Overview of the HealthInsurance Market in Kansas.Read ?soid 1101949808006&aid 931dg 5wZSI2/5

12/3/2020Update from Kansas Insurance Commissioner Vicki SchmidtCommissioner reminds Kansans insurance should pay cost ofCOIVID-19 tests if you meet requirementsMedicare Supplement GuideMedicare Open Enrollment for health and drugplans is from October 15 – December 7, 2020.Head over to insurance.kansas.gov/medicare/ toview and download a copy of the 2020Medicare Supplement Shopper's Guide!Smartinvestks.comTo learn more about smart investment and how toavoid scams visit smartinvestks.com, an investoreducation initiative produced by the Department. Ifanyone has questions or would like to report apotential investment scam, visit our website atinsurance.kansas.gov or call our ConsumerAssistance Hotline at 1-800-432-2484.By the Numbers- October 2020The Kansas Insurance Department has always been a trusted resource for Kansans. Here are thestats for October 2020:Consumer Assistance DivisionNew Complaints/Inquiries: 240Closed Cases: 269Calls: l?soid 1101949808006&aid 931dg 5wZSI3/5

12/3/2020Update from Kansas Insurance Commissioner Vicki SchmidtChats: 21Producer Licensing DivisionResident agent licenses issued: 219Non-Resident agent licenses issued: 5,114Resident agency licenses issued: 15Non-resident agency licenses issued: 146Calls: 1,363Chats: 18Anti-Fraud DivisionFraud Referrals: 88Open Investigations: 57Cases Pending Prosecution: 27Securities CommissionPending Criminal Cases: 11Registration Broker-Dealer Agents & Investment Advisor Reps: 258Registration Broker-Dealer Firms: 9Registration Investment Advisor Firms: 2Financial SurveillanceCompany Admissions: 5New Applications: 1Applications in Process: 18Recent HappeningsThank you to the HINK board for theopportunity to visit with you about healthinsurance.Thanks to Mike for always saving theday when I forget my phone at l?soid 1101949808006&aid 931dg 5wZSI4/5

12/3/2020Update from Kansas Insurance Commissioner Vicki SchmidtMike and I hope you had a HappyThanksgiving. Our party of two used the timeto decorate for Christmas!Sometimes I get the best mail at theDepartment!The Kansas InsuranceDepartmentVicki Schmidt, Commissioner1300 SW Arrowhead RoadTopeka, KS 85) 296-3071Consumer Hotline: idt.html?soid 1101949808006&aid 931dg 5wZSI5/5

Consumer Complaint: kid.webcomplaints@ks.gov Producer Licensing: kid.licensing@ks.gov Email: KID.Commissioner@ks.gov Website: Insurance.kansas.gov News from the Insurance Department 2021 Marketplace open enrollment begins November 1 Insurance Commissioner Vicki Schmidt unveiled the 2021 Overview of the Health Insurance Market in Kansas. Read More