WASTE WATER CAPACITY BUILDING: PEOPLE - Indah Water

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WASTE WATER CAPACITY BUILDING: PEOPLEJAMES WARREN ( 60122954401)INDAH WATER TRAINING CENTRE

SEWERAGE SECTORCAPACITY DEVELOPMENTThe number 1 national sewerage company in Asia PacificOwned by Ministry of Finance7000 public sewage treatment plants16,000km network of pipelines managed610 desludging vehicles17.5 million users in MalaysiaOperating the largest sewerage treatment plants in SouthEast Asia Wastewater solution provider with bio-products and capacitybuilding

OUR VISIONVISI KAMI“The Premier WastewaterCompany”“Syarikat Air Sisa Terunggul”OUR MISSIONMISI KAMI“Menyediakan Perkhidmatan“To Provide Excellent, EfficientCemerlang, Efisien, dan InovatifAnd Innovative Services For ADemi Air dan Alam Sekitar YangSafe and Sustainable Water andSelamat dan Mampan”Environment”OUR TAGLINENEW LIFE FOR WATERMOTO KAMINAFAS BAHARU AIR

SEWERAGE PEOPLE NETWORKMINISTRY OFWATER,LAND ALAYSIAWATERASSOCIATION(MWA)MINISTRY OFENERGY,GREENTECHNOLOGYAND EPARTMENT(SSD)

COMPLIANCE FOR SEWERAGE INDUSTRYGOVERNMENT TRANSFORMATION PROGRAMME (GTP)Following 11th MP, the GTP, under the area of Improving Rural Basic Infrastructure, 35% of the Malaysian population live in rural areas with minimal access toproper roads, water and electricity supply.ECONOMIC TRANSFORMATION PLAN (ETP)Providing the right mix of housing (moving from 81% of upper middle cost housing in 2009 to 85% by 2020); and to improve basic water and sewerage services byaccelerating the development of water treatment facilities for both phases of Langat 2.NATIONAL WATER RESOURCES POLICY (NWRP)The Tenth Malaysia Plan stated that there was a need to formulate a NWRP that serves as a comprehensive guide to aid water and water resources governancenationwide. In addition, it will provide guidance to help address knowledge gaps, as well as strengthen methods and practices to ensure that water resources arenot just managed in an integrated manner, but geared towards sustainable development and use.WATER SERVICES INDUSTRY ACT 2006 (Act 655) WSIAThis Act aims at establishing a licensing and regulatory framework for regulatory intervention to promote the national policy objectives for the water supplyservices and sewerage services industry. This Act applies to Peninsular Malaysia and the Federal Territories of Putrajaya and Labuan.SURUHANJAYA PERKHIDMATAN AIR NEGARA ACT 2006 (Act 654) SPANAn act to provide for the establishment of the Suruhanjaya Perkhidmatan Air Negara with powers to supervise and regulate the water supply and sewerageservices and to enforce the water supply and sewerage services laws and for related matters.SEWERAGE SERVICES ACT 1993 (Act 508) SSACertified Environmental Professional in Sewage Treatment Plant Operation (CePSTPO) programme falls in this act as a compulsory for operators of SewerageTreatment Plant.ENVIRONMENTAL QUALITY ACT 1974 (EQA)There are penalties for discharge of environmentally hazardous substances, pollutants or waste in Malaysian waters exceeding acceptable conditionsOCCUPATIONAL SAFETY AND HEALTH ACT (1994) OSHAOSHA standards address specific hazards such as working in confined spaces, handling hazardous waste or working with dangerous chemicals, which includetraining such as Authorised Entrant and Standby Person (AESP).

MALAYSIA GREEN TECHNOLOGY

IWTC QUALIFICATION FRAMEWORK (QF)WATER SERVICESSECTORSUB SECTOR ACCREDITATIONWATER SUPPLYJOB AREASUB JOBAREAWATER TREATMENTEducationBackgroundWaterDAM SafetyResources ManagementMaintenance Operation LaboratorySEWERAGEWATER DISTRIBUTIONInstrumentationOperationPLANNING AND DTreatmentNetwork Motivating othersInfluencing teamsPowerPoint AdvancedLeadership SkillsWith Industry ExpertiseMasters of Science in WaterResources and Environment(UiTM)Programmes in UTM and UPMProfessional Development Creative thinkingPresentation skillsPowerPoint IntermediateAdvanced Language SkillsWith Industry Expertise3U1I Programme (with Fac.BioTech, UPM)Programmes in UiTM and UTMAPEL route to Degree or Masters(UiTM, UPM, UTM) Problem SolvingIntegrityExcel AdvancedBasic LegalWith Industry Expertise Time ManagementWriting SkillsExcel IntermediateBasic FinanceWith Industry ExpertiseDesludgingExecutive Managing ConflictTraining OthersMicrosoft Word IntermediateIntermediate Language SkillsDesludgingSupervisor Customer ServiceGroomingWord IntermediatePeople SkillsBasic Microsoft Office PersuadingTelephoningNote TakingSalesWord Basic Self SupervisionDecision MakingBasic Language SkillsSocial Media Basic HEAD OF SECTION (with option of Ir.) Level 6Level 5Level 4Bachelor'sAdvance DiplomaDiplomaLevel 2Level cianLevel 3Certification SENIOR anDamManagerDamExecutiveWater Treatment Plant veChemistWater Distribution ManagerWater DistributionWaterInstrumentation ilityWater Distribution DistributionDamTreatment lant SeniorSeniorTechnicianSenior TechnicianSeniorTechnician TechnicianTechnicianDamFacilityTechnician chnicianLabWater DistributionWaterAssistantInstrumentation plerFitterWaterDistributionManagerPlanning and Design ager NRWExecutiveNRW Sr.TechnicianNRWTechnicianNRW FieldAssistant(Crew)Planning and Design EngineerEXPERIENCEInternational Bodies orOrganizations in Africa and AsiaLifelong LearningProgrammes in UiTM, UPM, UTMHEAD OF DEPARTMENT (with option of Ir.)Master’sBUSINESS PARTNER (EXAMPLES)Desludging Level 7SOFT SKILLSOPERATION AND MAINTENANCE Level tor Executive Diploma in FacilityManagement (UTM)SCM (CIDB with IWTC)CePSTPO (DOE)MyCESMM (CIDB)MSIG (IWTC)JPK NOSS (SPAN)AESP (NIOSH)Planning, Design, Operational andGeneral Short Courses (IWTC)

International study visitsAssessment centre with compliance coursesCustomizing programmes & Module developmentNetworking with learning organizations and associations Mobile: 012-2954401 Email: jamesw@iwk.com.my

Confine Space for Authorised Entrant and Stand by Person (AESP),Safety Passport, Malaysian Sewerage Industry Guidelines (MSIG)and Debt Collection Agents (DCA) Customizing planning, design and operation modules Sewerage Construction Manager (SCM): CIDB collaboration Trenchless Technology, Treatment Concepts, Processors andCustomized in-house programme NIOSH, DOSH, EiMAS and DOE liaison Mobile: 012-2892532 Email: noorzn@iwk.com.my

Facilities RentalEvent ExecutiveVendor ManagementDebt Reporting Mobile: 012-8083236 Email: sheldonn@iwk.com.my

Training FacilitiesEvent PlanningFood ArrangementsTransportation Requests Mobile:011-51828182 Email: stephenj@iwk.com.my

General Administration Quotations, Invoicing, Receipts and Finance Liason Mobile:017-2301571 Email Address: jamiahib@iwk.com.my

See our full calendar for more programmes atwww.iwk.com.my Desludging Work and Know yourTanker Introduction to Operations &Maintenance of SewerageSystems Introduction to Treatment PlantOperation NIOSH Authorised Entrant /Stand-by Person (AESP) Chemical Safety Management Flow Measurement Systems &Applications Process Optimization andEnergy Conservation Operating Network PumpStations Extended Aeration System Operating Sequence BatchReactor On-site Measurement andTesting of Process Control forSewage Treatment Troubleshooting and ProcessControl for Sewage Treatment Sewage Sampling Techniquesand Records Sewerage ConstructionManager: CIDB Module C :Mechanical & ElectricalGENERALOPERATIONDESIGNPLANNING Malaysia Civil EngineeringStandard Method ofMeasurement (MyCESMM) Planning of SewerageSystems Plant Integration andPlanning Hazard & Operability Studiesfor Sewerage System(HAZOP) Environmental ImpactAssessment for SewerageSystems (EIA) Sewerage ConstructionManager: CIDB Module A :General Management Construction of Sewers Construction of SewerageTreatment Plants Sewer Design Hydraulic Energy and FlowResistance in Sewer Design Pump & Pumping System Design of Pump Station Basic Septic Tank Design Introduction to Sludge Treatmentand Disposal Tertiary Process in SewerageSystem Activated Sludge System Testing & Commission of SewerageSystems Introduction to Mechanical andElectrical Design for SewerageSystems Sewerage Construction Manager:CIDB Module B: Sewerage TreatmentProcess Concepts Sewerage Construction Manager:CIDB Module D : Civil & Structural Safety Passport Programme Occupational Safety and HealthHazards at Workplace Health and Safety Awareness forManagers and Supervisors Fecal Sludge Management FieldStudy Sewerage Journey in MalaysiaStudy Visit Urban Centralized SewageTreatment Plants Showcase Non-Mechanical SewerageManagement Exploration Debt Consulting Agents Defensive Driving Confined Space Awareness Sewerage Policies andProcedures Chemical Safety Management First Aid CertificationProgramme Train the Trainer Effective Management ofEffluent and WastewaterTreatment

HOW WE CUSTOMISE OUR PROGRAMMES (SAMPLE)DIAGNOSETRAINING NEEDSDESIGN THE RIGHTTRAINING SOLUTIONDELIVER EFFECTIVETRAININGMODULE AGENERAL MANAGEMENT4 DAYSMODULE BSEWERAGE TREATMENTPROCESS CONCEPTS3 DAYSMODULE CMECHANICAL &ELECTRICAL FOR THESEWERAGE INDUSTRY3 DAYSMODULE DCIVIL & STRUCTURALSTANDARDS FOR THESEWERAGE INDUSTRY3 DAYS

OBJECTIVESIMPROVING the quality of sewerage works through managementof qualified sewerage personnel to increase value of bio-products:effluent, solids and gas.RECOGNIZING the role of sewerage personnel through trainingand certification as well as increasing innovation inenvironmentally effective products and services.MEETING the registration and accreditation requirements of therelevant authorities as well as introducing potentialbio-products marketing.

TRAINING MODULESOur programmes are divided into 4 areas of planning, design, operation and general.This is a sample people capacity building program for the sewerage sector:ModuleModuleModuleModuleA : General Sewerage ManagementB : Sewerage Treatment Process ConceptsC : Mechanical & Electrical for Sewerage IndustriesD : Civil & Structural Standards for the Sewerage IndustryVENUETraining will be conducted at INDAH WATER TRAINING CENTRE, KUALA LUMPURand can also be customized at your organization locally or internationally.MEDIUM OF TEACHINGTraining can be conducted both in Bahasa Malaysia and English. Translator alsoavailable.

MODULE AGENERAL MANAGEMENTPACKAGEPACKAGE A1:REGULATORYREQUIREMENTPACKAGE A2:HUMAN RESOURCEMANAGEMENTPACKAGE A3:HEALTH & SAFETYANDENVIRONMENTMANAGEMENTSYSTEMCODECORE SUBJECTS & SUBJECTSRR1-1Environmental Quality ActRR1-2Sewerage Services ActRR1-3Licensing of ContractorsRR1-4Product RegistrationRR1-5Compounding of Offences RegulationRR1-6Charges RegulationRR1-7Standard & GuidelinesHRM1-1Labour LawHRM1-2Industrial Relation ActHRM1-3Foreign Workers RegistrationHRM1-4SOCSO / EPFHRM1-5TrainingHS1-1Introduction to HSEHS1-2Legislation (OSHA & FMA) and RelatedRegulationHS1-3Principles and Risk ManagementHS1-4Construction Hazards and Safe System atWorkHS1-5HSE Management System ElementsDURATIONHalf DayHalf Day1 Day

MODULE AGENERAL MANAGEMENT-cont.PACKAGE A4:CONTRACTADMINISTRATIONPACKAGE t ConditionsCA1-3Form of ContractCA1-4Contract Administration-OverviewCA1-5Contract Administration-Post ContractStageCA1-6Sub-contract AdministrationCA1-7EthicsCM1-1Planning and SchedulingCM1-2Material Management and InventoryControlCM1-3Site SecurityCM1-4Surveying and Setting OutCM1-5Managing Sub ContractorsCM1-6Quality AwarenessCM1-7Specification1 Day1 Day

MODULE BSEWERAGE TREATMENT PROCESS CONCEPTSPACKAGECODECORE SUBJECTS & SUBJECTSTP1-1IntroductionTP1-2Imhoff TankTP1-3Pond SystemsTP1-4Preliminary & Primary TreatmentsTP1-5Secondary TreatmentsTP1-6Suspended Growth Systemsi) Conventional Activated Sludgeii) Contact Stabilisation Activated Sludgeiii) Extended Aeration Activated Sludgeiv) Oxidation Ditchv) Sequential Batch ReactorPACKAGE B1:TREATMENTPROCESSORSTP1-7Fixed Film Processi) Rotating Biological Contactors, RBCii) Trickling FiltersTP1-8Secondary ClarifierTP1-9Tertiary TreatmentTP1-10DisinfectionTP1-11Testing & Commissioning of SystemsDURATION2 Days

MODULE BSEWERAGE TREATMENT PROCESS CONCEPTS-cont.PACKAGE B2:SLUDGE PROCESSSP1-1Primary TreatmentSP1-2Sludge ThickeningSP1-3Sludge StabilisationSP1-4Sludge Drying BedsSP1-5Sludge Lagoons1 DaySP1-6Sludge Mechanical Dewatering SystemsSP1-7Sludge ConveyanceSP1-8Odour Control FacilitySP1-9Tankers Sludge FacilitySP1-10Sludge Disposal ProceduresSP1-11Digesters

MODULE CMECHANICAL & ELECTRICAL FOR THE SEWERAGE INDUSTRYPACKAGEPACKAGE C1:ELECTRICALCODECORE SUBJECTS & SUBJECTSE1-1Basic ElectricityE1-2Circuits, Panel Switchgears, CircuitBreaker and StartersE1-3Cables and Wiring RegulationsE1-4Earthing and LightingE1-5Electrical Circuit DrawingE1-6Electrical MotorsE1-7Standby SupplyE1-8Supervisory Control And Data Acquisition(SCADA) & Programmable Logic andControl (PLC)E1-9TNB Supply and Temporary SupplyE1-10Installation Procedures, Testing andCommissioning of Electric PanelsDURATION2 Days

MODULE CMECHANICAL & ELECTRICAL FOR THE SEWERAGE INDUSTRY-cont.PACKAGE C2:MECHANICALM1-1Reads and Understand Mechanical Drawings andConstructionM1-2Installation Procedures for Non-Sewer PipeworkM1-3Pumping Systems and EquipmentM1-4Motors and DrivesM1-5Surge Suppression Systems and EquipmentM1-6Screening FacilitiesM1-7Grit and Grease, Screening Disposal SystemsM1-8Aerators, Aeration Systems and EquipmentM1-9Clarifier EquipmentM1-10Disinfection Systems and EquipmentM1-11Flow Measurement Systems and EquipmentM1-12Alarm System and Fire ProtectionM1-13Lifting FacilitiesM1-14Odour Control Systems and EquipmentM1-15Force Ventilation SystemsM1-16Vacuum system & EquipmentM1-17Sludge Dewatering System and Equipment1 Day

MODULE DCIVIL & STRUCTURAL STANDARDS FOR THE SEWERAGE INDUSTRYPACKAGEPACKAGE D1:SEWER NETWORKPACKAGE D2:TREATMENT WORKSSTRUCTURESCODECORE SUBJECTS & SUBJECTSSN1-1Sewer Alignment, Installation, Handling & StorageSN1-2Sewer Manhole and ApplicationsSN1-3Trenching, Shoring, Backfilling and ReinstatementSN1-4Utility Survey and Traffic ManagementSN1-5Sewer Testing and CommissioningSN1-6Soil Investigation ReportSN1-7Household ConnectionSN1-8Vacuum SewerSN1-9Other Techniques e.g. Pipe Jacking, TrenchlessPipe LayingTW1-1Setting OutTW1-2Soil Investigation WorksTW1-3FoundationsTW1-4Excavations, Shoring and BackfillingTW1-5Reinforcement and Concrete WorksTW1-6Water Proofing and LiningTW1-7Surface Finishes (Plastering, Painting etc.)TW1-8Infrastructure WorksTW1-9Outfall ProtectionsDURATION1 Day2 Days

NIOSH-IWTC PARTNERSHIP

CIDB-IWTC COLLABORATION

JPK-IWTC ACCREDITATION

Sample International Study Visit Programmes:FECAL SLUDGE MANAGEMENT (FSM) “Toilet to Tap” We have 7 main programmes under FSM: Fecal Sludge Management Sewerage Journey in Malaysia Non-Mechanical Sewerage Management Urban Centralized Treatment Plants Fleet Management Effective Management of Effluent and WastewaterTreatment River ManagementContinent Total participants since 2005 is 309CountriesAsia10Africa2Middle East4Pacific2

Sample Internal Technical Programmes:TREATMENT PLANT OPERATORS (TPOC) We have 4 Programmes under TPOC to self-regulate IWK’s assetsredesigned starting 2016 to meet the needs of 7,000 STPoperations1200 Awareness1000 Basic800 Intermediate Advanced (CePSTPO preparation with DOE)600We have 1162 TPOC assessed with 482 to be certified as todate.Total Participants 2005 - 20164002000TPOCTPOR

Sample Collaboration Programmes:SEWERAGE CONSTRUCTION MANAGER WITH CIDB IWK and CIDB have designed this programme in 2008and rebooted in 2016 to improve all aspects of theindustry especially sewerage managementconstruction.A total number of 450 number of participants with102 confirmed SCM have participated and certified.SCM CIDB at IWTC (Total)5004003002001000ParticipantCertified

Sample Accredited Programmes:Confined Space Course with NIOSH IWTC has conducted confinedspace training for over 500contractors within the sewerageindustry In 2016, an MOA between NIOSH &IWK was signed with trainingconducted by IWTC and assessmentby NIOSH For the year 2017 until August2018, IWTC has managed to train445 contractors with 99% passedrate.AESP & AESP-R at IWTC (2014 - July2017)600AESP & AESP-R at IWTC 4AESPAESP-R201420152016

Sample External Programmes:DEBT CONSULTANT AGENT (DCA) The DCA programme with IWTC consists of profilingskills, basic training on negotiations, the fee structuresof IWK services for the four user-categories: Domestic, 450400Commercial, Industrial & Government, and a supervised 350300field visit for the agents starting 2016.A total number of 460 number of agents from 38 DCAcompanies have participated.BCD’s DCA at IWTC (Total)250200150100500DCA PartipantsDCA Companies

WHY CHOOSE US More than 100 sewerage programmes available Over 38 organizations, 6500 participants since 2012 Assessment centre for AESP, SP, DCA and MSIG programme Your sewerage training provider & mentor in Asia and Africa

WHERE WE ARE AT

TRAINING ROOMCAPACITYOTHERSQUANTITYKASAWARI60 PAXSURAU1-FEMALE1-MALEHELANG 130 PAXPARKING LOT50 BAYSTEMPUA16 PAXTOILET1-FEMALE1-MALEMERAK28 PAXMOCK FACILITIESMERBOK24 PAXMERPATI18 PAX1. CONFINED SPACESIMULATION2. SEPTIC TANKS OF VARIOUSSIZES AND TYPES3. SUPERVISORY CONTROLAND DATA ACQUISITION(SCADA)4. SEWER LINES5. PUMP STATIONSSEWERAGE TREATMENTPLANTSG. BESI WITH LABFOOD AREA1 BANQUET AREA (80 PAX)

SEWERAGE TREATMENTPLANT SITE VISITTRAINING ROOMTRUCK DISPLAYLAB VISITEQUIPMENT DISPLAYFOOD & BEVERAGESMOCK FACILITYCONFINED SPACEBANQUET AREAEXECUTIVE COACHPRODUCT DISPLAYSCADA ROOMSURAU

WASTE WATER CAPACITY BUILDING: PEOPLE JAMES WARREN ( 60122954401) INDAH WATER TRAINING CENTRE . 7000 public sewage treatment plants 16,000km network of pipelines managed 610 desludging vehicles 17.5 million users in Malaysia Operating the largest sewerage treatment plants in South . Management WATER TREATMENT WATER .