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Maureen Connelly Jones, Ph.D., RNEducationAugust 2014Ph.D.Workforce Education and DevelopmentOrganization Development/Human Resource ManagementDissertation Title: Leadership illuminated by crisis: Characteristics of effective hospitalCEOs.Research areas: Executive health care management, leadership characteristics, selectioncriteria, crisis leadership, talent managementThe Pennsylvania State University, College of EducationAugust 1998M.S.The Pennsylvania State University, School of NursingMay 1991B.S.The Pennsylvania State University, School of NursingCurrent EmploymentAugust 2021Associate Professor,Program Director, Master of Health Administration,College of Public HealthUniversity of Kentucky, Lexington, Kentucky2015 - PresentAssociate Teaching Professor,Master of Health Administration ProgramsHealth Policy and Administration DepartmentCollege of Health and Human DevelopmentThe Pennsylvania State University, University Park, PA Founded and Led Program Case Competition – online and residential students in theirfirst course. Goal to improve, from the start, analytical thinking in real world challenge.Based on two year on-going process improvement assessment that included student,alumni, advisory board, and faculty feedback. 2020 – 55 teams from 24 programs, all virtual 2019 – 18 teams, 5 programs, in-person 2018 - HPA 524 (Strategy): Developed an Online Case Competition withexecutive judging panel – new to programLed the competency and curriculum cohesion processLed the competency model revision process, developed crosswalk, course capstoneassignment, proficiency scale development, created orientation to competency model andteam-based learning philosophiesDeveloped and led a revised, combined cohort, onboarding program for studentsStarted Lunch with an Executive program to increase access for students to alumni execsDeveloped an online student orientation course via Canvas Exposes students to the learning management system in a low stakes situation Exposes students to a variety of assignments including group situations Core faculty engage with students and provide feedback to orient to expectations1
Students gain access to necessary software and programs used in courses Orient students to competency model, team-based learning, case study methodDeveloped an online faculty orientation course via CanvasIndustry Service - NationalAug./Sept. 2021Special Taskforce to Re-envision the accreditation processCAHME (Commission on Accreditation of Healthcare Management Education)September 2021Volunteer Accreditation ReviewerAUPHA (Association of University Programs in Health Administration)May 2021 -Penn State Faculty Senate Communications Working GroupBuilding the process for communication innovation within the Senate2021 – PresentAccreditation Council MemberCAHME (Commission on Accreditation of Healthcare Management Education)2018 - PresentCAHME Fellow (Commission on Accreditation of Healthcare Management Education)Coordinate site visits, complete the document review for accreditation site visits, andwrite visit report. Completed seven site visits including largest MHA Program in thecountry, Accreditation Council participant as fellow.Train new fellows and site visit participants2020Development of Program Course to Prepare for Site visitsCAHME Fellow (Commission on Accreditation of Healthcare Management Education)Penn State University-Level Service2021Chair-Elect, Faculty Senate – 6,500 faculty at 24 campuses across the state.2019 -2021Intra-University Relations Committee (Standing Committee) Chair Led development of the first ever annual non-tenured faculty promotion report Explore and address faculty issues that touch all 24 Penn State campuses Co-authored Senate Resolution to suspend SRTEs in support of the drasticchanges and demands placed on faculty by COVID adjustmentsSeptember 2020Appointed as IRC Chair by Vice Provost for Faculty Affairs to newly developedFaculty Affairs advisory Council Promotion and Tenure Sub-committeeMay 2020Appointed to University-Wide Task Forces to develop plans for returning to campusduring COVID Vice Provost for Faculty Affairs Faculty Issues Taskforce Faculty Advisory Sub-committee Faculty-Student Communication Sub-Committee Academic Integrity Tools Sub-committee2
Faculty Development Sub-committee2019 and 2020Nomination Committee, Faculty Senate2017 – 2019Faculty Affairs CommitteePenn State College-Level Service2017– PresentFaculty Senate: Elected in 2017, re-elected in 2019 for 4 years.2019 – PresentFaculty Senate Council2017 – 2019Graduate Council Joint Curricular Committee Review and approval all University graduate programs (new and revisions) andcoursesPenn State Health Policy and Administration Department-Level Service2020PSU Healthcare Case Competition Sponsored by the MHA Program Revised and coordinated 37 external teams and all residential and online first year students2020Member, Fixed Term Faculty Promotion Committee2019Substitute, Fixed Term Faculty Promotion Committee2019 – PresentPSU Healthcare Case Competition Sponsored by the MHA Program Developed and coordinated 2019 – 4 external programs and all residential and online first year students2016– 2019Accreditation and Curriculum Coordinator Program level review of curriculum Aligned two curriculums into one – integrated and standardized curriculum fortwo modes Streamlined processes for course process review and improvement Developed standardized syllabi template and competency-based rubrics Created process to integrate curriculum feedback from advisoryboard/faculty/alumni in expansion of Board of Visitors Revised Board of Visitors composition, responsibilities, and committee structure CAHME mock review2017 – PresentCase Competition Coordinator – PSU MHA Developed a formal case competition program: structured awareness campaign,tryout procedures, and professional development activities (includingparticipation from industry leaders and alumni), and an on-going evaluationprocess.o NAHSE 2020 Team – Semi-finalso UAB 2018 Team – Finalso NAHSE 2018 Team – SemifinalsMHA Committee2015– Present 3
Teaching and Course Development2016 – 2018 Curriculum and competency mapping standardization for 2 delivery methods in theMaster of Health Administration ProgramGraduate2015 - PresentDevelopedResidential/Online (MHA) Human ResourcesDevelopedResidential/Online (MHA) Project ManagementRevisedOnline (MHA)Organization BehaviorRevisedOnline (MHA)Introduction to Health Services OrganizationsDevelopedOnline (MHA)OperationsDevelopedOnline (MHA) StrategyDevelopedOnline (MHA)Change LeadershipDevelopedResidential/Online (MHA) Health lawDevelopedOnline (MHA)Capstone, four coursesRevisedOnline (WFED)Evaluating Organization DevelopmentUndergraduate 2008 - 2015RevisionResidential/OnlineHPA Healthcare and Medical NeedDevelopedResidential/OnlineNURS Autism: Identification and AssessmentDevelopedResidential/OnlineNURS BullyingDevelopedResidentialNURS Emergency/Sport and Activity Related CareRevisedResidentialNURS Care of Children and AdolescentsOnline – New Forensic Nursing Certificate Development – 2006-2008Residential/OnlineNURS Seminar in Forensic NursingResidential/OnlineNURS Evidence Collection in ForensicsResidential/OnlineNURS Violence and SocietyResidential/OnlineNURS Introduction to Forensic NursingPresentationsJanuary 2021Conference Presentation Submission to AUPHA - waitlistedAugust 2020AUPHA Webinar Panelist:Creating Rigor and Student Engagement for Remote LearningOctober 2018Building Teams: A Critical Skill for LeadersInaugural, World Campus Student Leadership ConferenceThe Pennsylvania State University, University Park PAMay 2014Teaching and Learning with Technology Symposium,Present Autopsy Course Grant ProjectThe Pennsylvania State University, University Park PAMarch 2015American College of Health Executives, Annual Congress, PresentationLeadership Characteristics of Successful Health Care CEOs, ChicagoMay 2015Talent Development at Every Level, Presentation4
Annual Health Services Meeting, University Park, PAMarch 2014Assessing High Potential and High Performers, PresentationAtlanta, GeorgiaConference AttendanceJune 2020Association of University Programs Health Administration, VirtualJune 2019Association of University Programs Health Administration, New Orleans, LAMarch 2016American College of Health Executives, Annual Congress, ChicagoMarch 2018American College of Health Executives, Annual Congress, ChicagoJune 2018Association of University Programs Health Administration, Philadelphia, PAMarch 2017American College of Health Executives, Annual Congress, ChicagoMarch 2016American College of Health Executives, Annual Congress, ChicagoSubject Matter Expertise ConsultingHigher Education Accreditation preparation Program Review Curriculum Review and DevelopmentOrganization Development and Human Resource Management Performance management, talent management, succession planning and other organizationdevelopment needs Long Term Care Electric Utilities International healthcare (nursing assistant programing) Human Resource Software CompanyExternal Promotion Review Oregon State University of North CarolinaResearchRossAhmedLabancIn progressIn progressNursing Staffing and Outcomes for Pulmonary Lobectomy: Cost and Mortality TradeOffs - 2 poster presentations and publication Pennsylvania Congressional Research Exhibition Nomination for Penn StateA multiple case study approach: Breaking the glass ceiling, does mentoring help womenrise to executive positions in healthcare Won the HPA Research AwardHealthcare Physician-CEOs: Impacts on hospital performance and executive satisfaction Won the HPA Research AwardHealth care leadership characteristics: A case study approachPlanned submission to The Academy of Management JournalSurvey of health care executive from the American College of Healthcare5
Executives to further dissertation research and further value, characteristic themes andcreate a competency listPublications20202018 (5 chapters)20142015 (5 chapters)Ross, H., Jones, M. C., Hendriksen, B. S., & Hollenbeak, C. S. (2021). Nurse staffingand outcomes for pulmonary lobectomy: Cost and mortality trade-offs. Heart and Lung,50, 206-212.Jones, M. C., & Rothwell, W. J. (2018). Evaluating Organization Development: How toEnsure and Sustain the Successful Transformation. Taylor and Francis, Milton ParkRothwell, W. J., Jones, M. C., Kirby, M. T., & Loomis, F. D. (2014).Talent management: A step-by-step action-oriented guide based on best practice. HRDPress: Amherst, MA.Rothwell, W. J., Jackson, R. D., Ressler, C. L, & Jones, M. C. (2015).Career planning and succession management: Developing your organization’s talent fortoday and tomorrow (2nd Ed). ABC-CLIO: Santa Barbara, CAAdditional Work History2018Faculty – Teach Evaluating Organization Development Course (WFED 585) for theMasters of Professional Studies in Organization Development,Workforce Education and Development, Penn State University2015 – 2017Per Diem – Faculty online courses in nursingCertificate in Forensic Nursing courses: Evidence Collection, Introduction, Seminar,Violence and Society2006 - 2015Faculty, Full TimeNursing – Lead Faculty – Pediatrics and Forensic NursingNursing – Faculty - Medical/SurgicalCollege of NursingThe Pennsylvania State University, University Park, PA2007 - 2011Management: Advance Practice SpecialistProvided clinical leadership to advance multi-disciplinary professional practice,performance appraisals, talent management, human resource development, staffeducation coordination, and project managementMount Nittany Health System, State College, PA2005 - 2013Management: Hospital Supervisor – Full time then per diemFacility-wide management, staff supervision, crisis intervention, performance evaluation,root cause analysis, employee development, and mentoringMount Nittany Health System, State College, PA2001 - 2003Project/Grant Coordinator, Domestic Violence/Sexual Assault and Stalking Specialist,Department of Justice Violence Against Women on Campus GrantCenter for Women StudentsThe Pennsylvania State University, University Park, PA1999 - 2001Clinical Educator, Medical/Surgical/Orthopedic UnitCompliance, annual training, staff education, performance management, quality andsafety, needs assessments and resulting programming, competency basededucation6
Centre Community Hospital, State College, PA1999 – 2001Program Manager - Joint ReconstructionCompleted integration of all credentialed orthopedic physicians into the standardizedprogram (negotiation for 3 physician groups)Budget, Physician Liaison, Staffing, Education, Performance Management, ComplianceCentre Community Hospital, State College, PA1994-1995Registered Nurse. Emergency DepartmentLehigh Valley Medical Center, Allentown, PA1993-1996Registered Nurse, Emergency DepartmentDoylestown Hospital, Doylestown, PA1993-1995Registered Nurse, Emergency DepartmentGrand View Hospital, Sellersville, PA1992 - 1993Per Diem - Flight NurseAero Ambulance International, Philadelphia, PAFixed wing, leer jet, evacuation of critically ill pediatric & adult patients1991 - 1993Per Diem - Pediatric Transport NurseLifeline Ambulance Company, Philadelphia, PA1991 - 1996Registered Nurse, Emergency DepartmentLevel I Trauma Center, Pediatric Resource Center, and Psychiatric Crisis CenterAlbert Einstein Healthcare Network, Philadelphia, PAScholarly/Professional Activities/University Service2013 - 2015Ombudsperson, College of Nursing. Penn State2012 - 2015Penn State Presidential Task Force for Child Maltreatment, Member EducationTaskforce – Development of minor in child maltreatment1996 - 1998Graduate Affairs Committee, Graduate Student RepresentativeThe Pennsylvania State School of Nursing, Graduate Program1996 - 1998Dean’s Graduate Committee, School of Nursing Representative, Penn State UniversityGrants2020 9,000 to support PSU Healthcare Case Competition for the MHA ProgramGeisinger Health System Foundation, Danville, PA2019 12,000 to support PSU Healthcare Case Competition for the MHA ProgramGeisinger Health System Foundation, Danville, PA2008 32,000, World Campus and Outreach to develop online autopsy course7
The Pennsylvania State University, University Park, PA2003Refunding 350,000Department of Justice, Violence Against Women on Campus GrantPrimary author, included 23 departments, groups in MOACenter for Women Students, Student AffairsThe Pennsylvania State University, University Park, PA1999Pennsylvania Commission on Crime and Delinquency, 48,000.69, Co-AuthoredEducational programs for sexual assault and domestic violence12 sites across PennsylvaniaProfessional Credentials2007 - 2009President, PA chapter of International Association of Forensic Nurses2005 - 2010International Association of Forensic Nurses – member Education Committee2005 - 2010Keystone Chapter of the International Association of forensic NursesWebmaster, Chair of Nomination committee1988 - 2000Sexual Assault Nurse Examiner training, INOVA Health Systems,Critical Incident Stress Debriefing – Certificate1998Consultant to Dr. Michael Sicilia, Curriculum development for PediatricAdvanced Life Support and Neonatal Advanced life support1998 &1995Sexual Assault Nurse Examiner Training, University of Pennsylvania1993Certified Emergency Nurse, #94202681992 - 1998Pediatric and Neonatal Advanced Life Support– Instructor1992Health Professional #050252 (Nurse-Paramedic)1992Aviation and Physiology Certification, Aero Ambulance InternationalPediatric and Adult courses1991Registered Nurse License, Pennsylvania, RN #315489L1991Trauma Nurse Core, AEHN, Philadelphia, PA1991Adult Critical Care Core, AEHN, Philadelphia, PA1990 - 1996Advanced Cardiac Life Support – Instructor1996Basic Life Support - InstructorHonors20182018 Faculty Appreciation Award: College of Health and Human Development andAlumni Society. Nominated by students2000Sigma Theta Tau International Nursing Honor SocietyBeta Sigma Chapter, The Pennsylvania State University8
1998Phi Kappa Phi International Honor SocietyThe Pennsylvania State UniversityState-wide Committee Membership1999 - 2002Pennsylvania Coalition Against RapePennsylvania Coalition Against Domestic ViolenceFirst Ever - Developed the state-wide standards for care provision and evidencecollectionSexual Assault Forensic Examiner (SAFE) Advisory CommitteeProfessional Affiliations2020SHRM (Society of Human Resource Management) Member2015American College of Healthcare Executives1998Sigma Theta Tau, International Honor Society of Nursing1997 - 2003Eastern Nursing Research Society1997 - 2002Emergency Nurses Association1997 - 2012International Association of Forensic Nurses1997Penn State Alumni Association, lifetime member1997Nursing Alumni Association-Penn State University1994 - 1998Nursing Advisory Committee, Paramedic/EMT Advisory Committee PennsylvaniaEmergency Health Services Council, Harrisburg, PACommunity Service2020State College High School Booster Vice President2019-2020Sigma Sigma Sigma Sorority Volunteer2018Home Owners Association Board Member2020Chair, Health Professions Advisory Committee2015 - presentHealth Professions Advisory CommitteeState College High School, Health Professions Program2014Healthcare Consultant to the Goddard Day School2010 – 2012State College Youth Ice Hockey Association Board member2005 – 2011Volunteer with Easter Seals Child Development Center, State College, PA1998 - 2003Co-founder, Director of Forensic Nursing ServicesCentre Abuse Response Team, non-profit community collaborative groupDevelopment of countywide sexual assault protocol, team member, Centre County, PA1998 – 2002Sexual Assault Training Committee for Police Training, State College, PA9
1998 – 2002Domestic Violence Task Force, Centre County, State College, PA1996 – 1999National Officer - Sigma Sigma Sigma Sorority Inc., Woodstock, VA1996 – 2003Chapter Advisor - Sigma Sigma Sigma Sorority Inc., Woodstock, VA1994 - 1997Nurse/Paramedic, VolunteerAssistant Director of Training Services (94-95), Personnel (95-97)Burholme First Aid Corps., Advanced Life Support, Philadelphia, PA1992- 1999Paramedic, Penn State Office of Emergency ServicesComputer SkillsMicrosoft Office 365ZoomPreziEnVivoSPSSRev 11/202010
3 Faculty Development Sub-committee 2019 and 2020 Nomination Committee, Faculty Senate 2017 - 2019 Faculty Affairs Committee Penn State College-Level Service 2017- Present Faculty Senate: Elected in 2017, re-elected in 2019 for 4 years. 2019 - Present Faculty Senate Council 2017 - 2019 Graduate Council Joint Curricular Committee .
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