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Finastra ManagedServicesDriving business outcomes througha software led managed service
The market landscapeThe time for managed services is nowThe market is changing and there are many pressures on banks to improveagility, reduce risk and maximize profitability. How can banks managethese challenges and ensure they digitize and grow for the future?Financial institutions are looking to theirtechnology partners to support them onthis journey. This is driving institutions toonce again think about their ecosystempartners and how they work with them.What services and skills that provide thema competitive advantage do they needto keep, and what can they outsourceto partners?Today’s market trends and imperativesmake a strong case for banks to considera managed services model.Growing threat of disruptionFraud and cybercrimeBanks need to address the growing risk ofbusiness disruption, including failed projects,resource/skills gaps, disaster recovery and thegrowing importance of ESG reputation.25%of banks think cyber risk is the topthreat in the Financial Services industryLegacy systems37%Increasing profit pressureswhilst reducing TCOof bank executives plan toupgrade their IT infrastructure to cut costand improve efficiencyChanging markets & business modelsRegulation and standardsProfit pressures are driving banks to driveoperational efficiencies and optimize processes44%10%of banks are planning to integrate their ownproducts or capabilities into foreign ecosystemspredicted revenue dedicated to regulatorycosts by 2021*Gartner 20202 FINASTRAManaged ServicesMarket landscapeFinastra TransformThe solutionFocus on what mattersThe benefitsCase studiesHigh-value ServicesProven success
Finastra TransformSetting a firm foundation for managed servicesOur outcome orientated approachFinastra Transform establishes your desired objectives at thevery outset, putting these at the core of application designand build to deliver business success and service excellence.Lower, more predictable TCOOur holistic approach allows us to de-risk the initialimplementation, deploy a solution that is optimized for bothcost and quality of ownership and effectively transition to ourcloud based managed service.Higher quality and maintainable deploymentsFinastra Transform is backed up by a significantinvestment in intellectual property; Business process blueprints Automated testing frameworks I ntegration frameworks, driving adoption of open APIsand FusionFabric.cloudRisk mitigation and increased resilenceIncreased agility for future change3 FINASTRAManaged ServicesMarket landscapeFinastra TransformThe solutionFocus on what mattersThe benefitsCase studiesHigh-value ServicesProven success
What is Finastra Managed Services?A software led managed serviceAt your service, 24/7Applying an industry best practice framework to ensure support onevery level.MonitoringOperationsValidation andoperationsdevelopment4 FINASTRAFinastra Managed Services can support you on your journey to opensystems and cloud. Built on market leading technology, extensive IP andaccelerators, we offer a complete and flexible managed services offering,designed to achieve zero-defect nagementFinastra products &ecosystemcomponentsSecure, resilient,high-performanceinfrastructureImplement or upgradesolution to clients’requirementsClient Support,Operations management,governanceMature productfunctionality offered asan integrated serviceDe-risk the move tothe Cloud andleverage the benefitsA methodology that isbusiness focused anddesigned to simplifyTransfers risk to Finastraand tilts IT managementto SLA managementAuditServicemanagementManaged ServicesMarket landscapeFinastra TransformUpdatesThe solutionFocus on what mattersThe benefitsCase studiesHigh-value ServicesProven successTested, productionready, kept instandard supportRemoves costuncertainty andneutralizes upgrade risk
Focus on what mattersTransfer your operational burdenWith Finastra Managed Services, we take over much of your operationalburden, allowing you to focus on your core business and strategic priorities.TraditionalFinastra Managed ServicesOrdinarily, the bank takes on the effortsof business operations, customersupport, IT service management,upgrades, technical operations and allinfrastructure management.With Finastra Managed Services, we takeon all of your infrastructure, IT servicemanagement, application monitoring andperformance, upgrades, testing as well assome of your functional support, leaving youto focus on your business priorities.TraditionalFinastra Managed ServicesComplete and flexible solutionFinastra Managed Services providesour customers with a full-servicemodel. We take the burden of runningyour applications and infrastructure,to deliver an impactful, flexible andreliable service for your business.For clients who want to retain controlof their production environment, wealso offer an application managementservice option.Application management servicesBenefit from our experts, as they manageand sustain your Finastra applications,whilst you maintain control of theinfrastructure the applications run on.Bank5 FINASTRAFinastraBankManaged ServicesMarket landscapeFinastra TransformThe solutionFocus on what mattersThe benefitsCase studiesHigh-value ServicesProven successFinastraWhether taken as a full managed serviceor an application managed service, bothcustomers can benefit from the samecore, software-led managed service,to deliver highly validated, defect freesoftware ready for production.
The benefitsWhy Finastra Managed Services?Finastra Managed Services enables you to evolve your organization withminimal input, risk and time to value. Finastra takes over your operationalburden, optimizing cost of ownership and maximizing return on investment.Complete and flexible offeringA service that can scale up and down in line with your needsto help you achieve outcomes and transform fasterSoftware led managed serviceIntegrated approach across both the service and software,underpinned by unrivalled expertise to reduce youroperational riskUnique capabilities and IPFinastra Transform drives success with Finastra solutions toachieve quality efficiently, reduce TCO and maximize ROI6 FINASTRAFinastraManagedServicesManaged ServicesMarket landscapeFinastra TransformThe solutionFocus on what mattersThe benefitsCase studiesHigh-value ServicesProven success
Case studiesFinastra Managed Services in actionFinastra has carried out a number of successful Finastra Managed Services based projects, allowingbanks to transform and boost agility, whilst giving them the freedom to focus on what matters.Anonymous US exampleCommonwealth Bank of Australia:A first in the world solution forinstitutional lendingSmall US Corporate bank headquartered in California moved their systems to a Managed Services arrangement for their Hong Kong office and US:Challenge In order to support the US roll-out,scalability was essential The bank wanted to enhance their valueproposition to boost competitivity Need for improved processing and bettercustomer experience with on-boarding Aim to accelerate agility whilst controllingcosts of integration and maintenance7 FINASTRASolutionResult Managed services to provide fullcompliance and deliver businesscontinuity while simplifying thebank’s architecture and reducing totalcost of ownership APIs to integrate across systemsproviding a streamlined approach whilstreducing maintenance and upgradecosts for scalability Vendor-managed hosted system to keepup to date, accelerating agilityA solution that is 60% remote-delivered,with simplified architecture – boostingefficiency whilst keeping a low total costof ownership, 8 third-party systemsseamlessly integrated A rapid implementation was supportedby continuous deployment and anefficient and scalable platform, resultingin reduced operational cost, leading toreduced cost of ownership Bank is able to meet marketneeds by increasing their servicefootprint, and improving their overallcustomer experience Industry compliant managed servicesproviding continuous monitoring,capacity and performance management,risk and change management, giving thebank comprehensive business continuityManaged ServicesMarket landscapeFinastra TransformThe solutionFocus on what mattersThe benefitsCase studiesHigh-value ServicesProven successPartnership and collaboration are the key to success intransformational IT projects. Discover how Commonwealth Bankof Australia and Finastra worked together to ensure success.
A service provider you can trustAward-winning solutions and servicesBest Enterprise Software SystemIntegration (2020)Finastra & Hua Xia BankBest Core Banking TechnologyImplementation (2020)As a Model BankPaymentsReplatforming2020To find out more about Finastra Managed Services, contact usor reach out to your Finastra account manager.8 FINASTRAManaged ServicesMarket landscapeFinastra TransformThe solutionFocus on what mattersThe benefitsCase studiesHigh-value ServicesProven successFinastra and VietBankBest TreasuryImplementation – MostImpactful ProjectFinastra & ShanghaiPudong DevelopmentBank
Finastra is unlocking the power of finance for everyoneby creating a platform for open innovation in the worldof financial services.
services@finastra.comAbout FinastraFinastra is building an open platform that accelerates collaboration and innovation in financial services, creating betterexperiences for people, businesses and communities. Supported by the broadest and deepest portfolio of financial servicessoftware, Finastra delivers this vitally important technology to financial institutions of all sizes across the globe, including90 of the world’s top 100 banks. Our open architecture approach brings together a number of partners and innovators.Together we are leading the way in which applications are written, deployed and consumed in financial services to evolvewith the changing needs of customers. Learn more at finastra.comFinastra and the Finastra ‘ribbon’ mark are trademarks of the Finastra group companies. 2022 Finastra. All rights reserved.GL 19306 / 0322Corporate Headquarters4 Kingdom StreetPaddingtonLondon W2 6BDUnited KingdomT: 44 20 3320 5000
With Finastra Managed Services, we take over much of your operational burden, allowing you to focus on your core business and strategic priorities. Transfer your operational burden Traditional Ordinarily, the bank takes on the efforts of business operations, customer support, IT service management, upgrades, technical operations and all
