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Thomas Siersbæk, Procurement Expert – PwC DenmarkKatrin Hamann, AP Automation Expert – PwC GermanyMartin Casserdahl, Director, Head of P2P Presales and Consulting – OpusCapitaAP automationSucceed in transforming the Purchase-to-PayprocessFinance Digital Day – 21st March, Hellerup
Today‘s speakersPlaceholderThomas SiersbækThomas is Director at PwC and hasworked with back-office optimizationincluding outsourcing/offshoring,operating model development,procurement, supply chain and processautomation for more than 20 years.PwC & OpusCapitaAP automation - Succeed in transforming the Purchase-to-Pay processKatrin HamannKatrin is Senior Manager at PwC in theManagement Consulting - Financedivision with more than 13 years ofconsulting experience in the field ofPurchase-to-Pay.Martin CasserdahlMartin is Head of Presales atOpusCapita, with more than 15 years ofexperience in different roles in the fieldof Purchase-to-Pay.2
Our agenda for today:0102Concept elements for a BestPractice P2P processCase study for an automatizedP2P processPwC & OpusCapitaAP automation - Succeed in transforming the Purchase-to-Pay process
The environment in which companies within the P2P-process massiveoperate is changing fundamentally automation potentials are not utilizedDisruptivebusiness modelsDigitalization &Big Data"We've implementedmany IT tools, butthere's no sustainablebenefit.""The many processvariants and theheterogeneous systemlandscape make theprocesses complex and thedata difficult to compare.""The provider haspromised us a lot ofautomation - but invoiceprocessing in particularstill ties up a lot ofresources.""The reporting capabilitiesof our software areoutdated - our Excelbased KPI reports onlyprovide a glimpse into thepast."Increased pressureon accountingfunctionProcess efficiencyRegulatory environmentPwC & OpusCapitaAP automation - Succeed in transforming the Purchase-to-Pay process4
An optimized P2P process of the future acts upon 12 business imperativesEstablish end-to-end P2Pprocess ownership (globally)Eliminate paper handlingMinimize non-PO invoicesSteer the continuousimprovementprocess by efficient KPIsDevelop employees towardsperformance driversAlign your P2P vision with thedigital strategyConsider usage of SaaS/ cloudsolutionsFind most suitable serviceprovider(internally and externally)PwC & OpusCapitaAP automation - Succeed in transforming the Purchase-to-Pay processIncrease tool usability throughholistic end-to-end look-and-feelEnable straight-throughprocessing with RPA elementsImplement a master data stewardShift work to vendors5
Purchase requestPurchase orderprocessingInvoice processingPayment executionPurchase order ratioBefore: 55 %Achieved: 80 %Automatically generatedpurchase ordersBefore: 52 %Achieved: 75 %Zero-touch rateBefore: 0 %Achieved: 80 %Discount realization rateBefore: 5%Achieved: 99%““““By creating a procurementguideline and intensiveemployee training andmonitoring we increased thepurchase order ratioUsing eProcurement toolswe increased theautomation rate up to 75 %By implementing electronicinvoices, RPA and masterdata quality the zero-touchrate raised to 80 %Through an automizedwarning system and quickinvoice processing adiscount realization rate of99 % was achievedPwC & OpusCapitaAP automation - Succeed in transforming the Purchase-to-Pay processPosting Goods ReceiptMeasuresKey figuresStandardization of activities & a harmonized system landscape lead to aworld-class P2P-process6
Our agenda for today:0102Concept elements for a BestPractice P2P processCase study for an automatizedP2P processPwC & OpusCapitaAP automation - Succeed in transforming the Purchase-to-Pay process
Emphasize 3 imperatives1.Establish end-to-end P2Pprocess ownership (globally)2.Eliminate paper handlingMinimize non-PO invoicesSteer the continuousimprovementprocess by efficient KPIsDevelop employees towardsperformance driversAlign your P2P vision with thedigital strategyConsider usage of SaaS/ cloudsolutionsFind most suitable serviceprovider(internally and externally)PwC & OpusCapitaAP automation - Succeed in transforming the Purchase-to-Pay processIncrease tool usability throughholistic end-to-end look-and-feelEnable straight-throughprocessing with RPA elementsImplement a master data steward3.Shift work to vendors8
Minimize non-PO invoices- Capture spend in complex categoriesWhy Purchase orders are the enablers for 3-way match and APautomation Contract compliance – savings, payment terms, eInvoiceOur approach Manage complex catalogs and bills of materials Supplier collaboration for Spot Buy Mobility to enable ease of use Capture services with forms and Service Entry SheetreportingPwC & OpusCapitaAP automation - Succeed in transforming the Purchase-to-Pay process9
Eliminate paper handling – Multiple e-channelsWhy eInvoice – lower transaction costs Faster Better invoice data qualityOur approach Multiple invoice receiving methods–eInvoice – direct–eInvoice – Interoperability Network–eInvoice – PEPPOL–PDF extraction–Supplier Portal – PO FlipPwC & OpusCapitaAP automation - Succeed in transforming the Purchase-to-Pay process10
The “zero-touch” processingWhy Lower processing costs Ensures correct terms and conditions Reduces payment delaysOur approach Different means of matching–Rule-based matching–3-way matching–Contract Matching - subscriptions Machine learning for auto-posting Mobile support – exception handlingPwC & OpusCapitaAP automation - Succeed in transforming the Purchase-to-Pay process11
Wrap-upAssess performance2. Describe the gaps resultingfrom your self-assessment1. Define your 5 most important businessimperatives and assess your process E.g. the largely paper-based receipt input makes anoptimal follow-up process more difficult.LowFind gapsHighImperative 1Imperative 2Imperative 3Imperative 4Imperative 5PwC & OpusCapitaAP automation - Succeed in transforming the Purchase-to-Pay process3. Define measures andstart to improve! Consideration of a process outsourcing of the"Scan& Capture" process step for short-term processimprovementImprove12
PwC & OpusCapitaAP automation - Succeed in transforming the Purchase-to-Pay process13
AP automation Thomas Siersbæk, Procurement Expert -PwC Denmark Katrin Hamann, AP Automation Expert -PwC Germany . Concept elements for a Best Practice P2P process 02 Case study for an automatized P2P process. PwC & OpusCapita 8 Develop employees towards performance drivers Consider usage of SaaS/ cloud solutions
