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The Aging and Disability ResourceCenter (ADRC)program is a long-term care systems change initiative aimed at improving and streamlining access toinformation, assistance and long-term services and supports (LTSS) for older adults, people with disabilities,veterans and their families.A program of the Lower Rio Grande ValleyDevelopment Council funded by the Texas Healthand Human Services Commission servingCameron, Hidalgo and Willacy Counties
ADRC’s State-WideTEXASAging and DisabilityResource CentersHealth and HumanServicesPlanning andService Areas1. Panhandle2. South Plains3. North Texas4a. North Central Texas4b. Dallas County4c. Tarrant County5. Ark-Tex6. East Texas15. South East Texas16a. Harris County7. West Central Texas 16b. Houston Galveston8. Rio Grande9. Permian Basin10. Concho Valley11. Heart of Texas12. Capital Area13. Brazos Valley14. Deep East Texas17. Golden Crescent. 18a. Alamo18b. Bexar County19. South Texas20. Coastal Bend21.22.23.24.Lower Rio Grande ValleyTexomaCentral TexasMiddle Rio GrandeNote: white dotted lines indicate onecontractor operates both regions separatedby the dotted line.Data source: HHSCAES &Administration Aug. 26, 2019Map Updated Jan. 23, 2020
Core Functions of an ADRC Information, Referral and Assistance Options Counseling, Advice and Assistance Streamlined Eligibility Determination for Public Programs Person-Centered Transition Support Quality Assurance and Continuous Improvement
Single Point of Entry into the LTSS SystemNo Wrong Door“Access Point”“No Wrong Door” ADRC’s serve as single points of entry into the Long-Term Service Support (LTSS)system for older adults, people with disabilities, caregivers, veterans and families.ADRCs provide unbiased, reliable information and counseling to individuals withall levels of income and of age. The No Wrong Door philosophy is about working together, innovative thinkingand new ways of sharing information to achieve the best possible clientoutcomes. The Vision for No Wrong Door is - Client-centered, accessible and coordinatedservices. No Wrong Door is about being helpful from a “person-centered” perspective andconsidering all the services a client may require. By adopting a holistic, clientcentered approach, departmental staff will be able to identify clients withcomplex or multiple needs and focus their intensive efforts on responding tothose needs.
Working Together to improveoutcomes for vulnerable clientswith multiple needsADRC programs are not necessarily located in a single physicalplace and their functions are not necessarily carried out by a singleagencyADRC’s involve networks of state and local organizations workingtogether in a coordinated manner to provide consumers withintegrated access points to all long-term service and supports(LTSS)
No Wrong Door - ADRC Partnership Players Area Agency on Aging Social Services Centers for Independent Living Advocacy Groups Other Aging and Disability Service Providers Social Security Administration State Health Insurance Assistance program(SHIP) Long Term Supports and Services Providers(e.g., home health agencies, nursing facilities) 2-1-1 Critical Pathway Providers (e.g., hospitaldischarge planners, physicians) Adult Protective Services Medicaid TWC-Employment Transportation Housing
ADRC Partnerships focus on how all the pieces fit togetheras a WHOLE SYSTEMCoordinated Supports foryour consumersAny Organization, AnyAgency, Any BusinessOUR NETWORKS WILL BEYOUR NETWORKS TOBETTER SERVE THECOMMUNITYADRC partnerships serve people of all agesfrom diverse social, racial and ethniccultural groups, regardless of incomelevel/source. We focus on the services thatare used by people with long-term chronicconditions and /or disabilities; people who’sneeds change frequently and who, withoutcommunity LTSS supports, are seenfrequently in emergency rooms, nursinghomes and hospitals.
Piece of the PuzzlePartnership RolesCore & ExtendedStrengths/Challenges Collaboration & BenefitsEach LTSS system professional is an expert in his/her field of serviceA relationship & commitment to facilitate ongoing changes and improvements to local consumeraccess to information and services Expediting Referrals (streamlining consumers & priorities) Sharing Expertise and in some cases staffing Identifying Gaps in Service ( your clients multiple service needs) Cross Training Staff ( services/operations) Extended ADRC Partner Network sharing (using ea. Other strengths) Sharing of information (data) Potential financial relationships if/when there are funding opportunities ADRC partner organizations lead the effort to convene the local ADRC Advisory Committee
Rio-Net ADRC Advisory Council rules of FunctionApplication for Membership to the Rio-Net ADRCAdvisory Council Identify Key Stakeholders and Individuals for Participation ascore extended partners Advisory group and methods for stakeholder involvements &link to core partners
ADRC Staff Richard Flores, ADRC Program Administratorrflores@lrgvdc.org Mary Strough, Tech III Client Servicesmstrough@lrgvdc.org Vanessa Salinas, Tech II Client Servicesvsalinas@lrgvdc.org Gloria Castro, Tech II Information Referral & Assistancegcastro@lrgvdc.org Amanda Kalifa, Tech II Information Referral & Assistanceakalifa@lrgvdc.org Lisa Medina, Tech II Information Referral & Assistancelmedina@lrgvdc.org Lydia Chairez Tech II Information Referral & Assistancelchairez@lrgvdc.org
Thank you!
Center (ADRC) program is a long-term care systems change initiative aimed at improving and streamlining access to information, assistance and long-term services and supports (LTSS) for older adults, people with disabilities, veterans and their families. A program of the Lower Rio Grande Valley
