Transcription
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage INEAX 2400IPX Internet Protocol eXchangeDTERM SERIES iDTERM IPUSER GUIDE
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage IILIABILITY DISCLAIMERNEC AMERICA, INC. RESERVES THE RIGHT TO CHANGE THE SPECIFICATIONS,FUNCTIONS, OR FEATURES, AT ANY TIME, WITHOUT NOTICE.NEC AMERICA, INC. HAS PREPARED THIS DOCUMENT FOR USE BYITS EMPLOYEES AND CUSTOMERS. THE INFORMATION CONTAINEDHEREIN IS THE PROPERTY OF NEC AMERICA, INC. AND SHALL NOTBE REPRODUCED WITHOUT PRIOR WRITTEN APPROVAL FROMNEC AMERICA, INC.COPYRIGHT 2003NEC AMERICA, INC.PRINTED IN THE USA
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 1TABLE OF CONTENTSKEYS AND LAMPSSOFT KEYSTERMINAL SETUP WITH THE UP/DOWN KEYTERMINAL SETUP WITH THE FEATURE KEYLOGIN/LOGOUT(IP ENABLED DTERM/DTERM IP ONLY)TO ORIGINATE AN OUTSIDE CALLTO ORIGINATE AN INTERNAL CALLMULTILINE APPEARANCETO ORIGINATE A CALL USING SPEED CALLING( ONE-TOUCH BUTTONS)TO ORIGINATE A CALL USING SPEED CALLING( INDIVIDUAL /GROUP )TO ORIGINATE A CALL USING SPEED CALLING –SYSTEMACCOUNT CODEFORCED ACCOUNT CODEAUTHORIZATION CODEVOICE CALLTO ANSWER A VOICE CALL HANDS-FREEAUTOMATIC INTERCOMMANUAL INTERCOMDIAL INTERCOMTO PLACE A CALL ON HOLDTO PLACE A CALL ON EXCLUSIVE HOLDTO TRANSFER A CALLCONFERENCETO ESTABLISH A BROKER CALLTO ANSWER A CAMPED - ON CALLCALL WAITING – ORIGINATING241011CALL PARKCALL PICK-UP ( GROUP )CALL PICK-UP ( DIRECT)OUTGOING TRUNK QUEUINGOFF-HOOK TRUNK QUEUINGEXECUTIVE OVERRIDELAST NUMBER REDIALCALL FORWARDING – ALL CALLSCALL FORWARDING – BUSY LINECALL FORWARDING – DON’T ANSWERLOGGED OUT IP STATION – CALL DESTINATIONCALL BACKTO SAVE AND REPEAT A NUMBERTO LEAVE A MESSAGETO ANSWER A MESSAGEVOICE MAIL SYSTEMMEET-ME PAGINGPAGING TRANSFERBOSS/SECRETARY TRANSFERBOSS/SECRETARY – MW LAMP CONTROLBOSS/SECRETARY OVERRIDEDO NOT DISTURBPRIVACYPRIVACY RELEASEINDEXLCD DISPLAYSFACE 06370
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 2KEYS AND LAMPSPROGRAMMABLE KEYSFWD-APress key to activate, verify or cancel “CallForwarding – Don’t Answer” feature.These are examples of Dterm features available by pressingthe programmable keys. Some features may be programmedby the user. Keys must be programmed by the telephonesystem administrator.MICMPress key to activate “Manual Intercom.”AICMPress key to activate “Automatic Intercom.”DICMPress key to activate “Dial Intercom.”MULTILINE APPEARANCEDND (Do Not Disturb)A programmable extra extension key. Press thiskey to see status of extra extension.Press key to activate or cancel “Privacy” feature.FWDPress key to activate or cancel “Call Forwarding– All Calls” feature.2
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 3LCDLiquid Crystal Diode (LCD) display providesDterm activity information plus date, time andSoft Key operation.LEDSome Feature keys have a built-in LightEmitting Diode (LED) that lights or flashesaccording to the activity of that Feature key.LAMPSCall Indicator LampLamp at top of Dterm Display flashes when acall terminates to the terminal. Lamp lightssteadily when a message has been left.3
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 4SOFT KEYSFUNCTION KEY ACTIVITIESFeature 1 Turns microphone on or off.Feature 2 Adjusts handset receiver volume.The Soft Keys on the Dterm Series i/Dterm IPprovide a set of functions on the LCD thatadapts to the changing state of the telephone.While default Soft Key settings are provided,desired functions can be assigned to individualstations as required. The Soft Keys, at the bottomof the LCD, can display the blinking names ofavailable functions, names of user-assignedfunctions and names of functions assigned by aspecific Soft Key pattern. The Soft Keys displayedcan vary, depending on the state of the phoneand/or when the Next/Previous button is pressed.Feature 3 Selects ringer tone.Feature 4 Adjusts transmission/receivingvolume.Feature 5 Activates hands-free operation.Feature 6 Deactivates hands-free operation.Feature 7 Turns call indicator lamp on or offfor incoming call notification. (Ifturned off, this lamp will still lightto indicate message waiting.)Note: Soft Key functionality is optional and maynot be available on your Dterm Series i/Dterm IPtelephone.Feature 8 Turns Dynamic Dial Pad on or off.4
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 5DEFAULT FUNCTION DISPLAYS FOR EACHSTATUS40517:35 AM MON 18 JUL 2002 MIC DNDExitDefault Soft Key settings are providedcorresponding to particular functions. DifferentSoft Key settings are displayed at the bottom ofthe LCD depending on the state of the call, asshown below.HelpExit KeyPress the Exit key to exit the Help program.Different patterns of Soft Key settings can beregistered for individual call states and assignedto individual terminals as required.Help KeyPress the Help key. Press desired Soft Key forhelpful information about that key.IDLEMIC (Microphone)(Time Display)Press the Soft Key below “MIC” to activate ordeactivate the Microphone. LED on Mic keywill illuminate when Mic is on.MICDND(1)MICPICK FDA(2)FDNDIAL TONE/DIALINGDND (Do Not Disturb) (Time Display)Press the Soft Key to allow denying access tothe station line for incoming calls. (Time Display)5FDB
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 6SOFT KEY FEATURESRINGINGWhen the Soft Key corresponding to a desiredfunction name is operated, the selected functionname starts to blink on the LCD. The blinkingdisplay of available functions takes precedenceover the display of functions specified by theSoft Key pattern.(Time Display) MIC VOICEBUSYBUSY2000(Time Display)(1)MICCBCWBUSY 2000FDB (Call Forwarding – Busy)(Time Display)(2)Permits a call to a busy station to be immediatelyforwarded to a predesignated station. S&RCONNECTIONFDA (Call Forwarding – All Calls)2000(Time Display)MICCONSULTATIONHOLDDNDTRANSFERPermits all calls destined for a particular stationto be routed to another station regardless of thebusy or idle status of the called station. 2000(Time Display)MIC CONF 6
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 7HOLD (Call Hold)Permits a station user to hold a call in progressand to return to the previously held call.CW (Call Waiting)Enables a busy station to receive a secondincoming call. A camp-on indication tone is sentto the busy station, and the user can use aswitchhook flash to answer the second call.PICK (Call Pickup – Group)Permits a station user to answer any call directedto other lines in the user’s preset Call PickupGroup.CONF (Three-way Calling)Enables a station user to establish a three-wayconference by connecting an additional party toan already existing conversation.VOICE (Voice Call)Enables the user to make a call to the calledparty’s built-in speaker. If the called party’s MICis on, the called party can converse hands-free.7
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 8S-SPD (Speed Calling – System)Allows a station user to call certain frequentlydialed numbers using fewer digits (abbreviatedcall codes) than would normally be required.CAS (CAS – Switch Hook Flash)Allows the user to send a switchhook flash whileon an outside trunk.FLASH (Flash)Provides the station with a switchhook flash.DND (Do Not Disturb)FDN (Call Forward – No Answer)Allows a station user to deny access to thestation line for incoming calls.Permits a call to an unanswered station to beforwarded to a predesignated station if thecalled station does not answer within apredetermined period of time.MIC (Microphone On/Off)Allows the user to turn the microphone onand off for use with the speakerphone.8
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 9HSET (Headset)Allows the user to go off- and on-hook whenusing the headset.RLS (Release Key)Allows the user to release the current call whenusing the headset, without waiting for the partyto hang up.GPICK (Call Pickup – GroupEnhancement)Allows the user to answer any ringing stationwithin the user’s expanded call pickup group.CKEEP (Eight-Party ConferenceRetrain)Allows all outside parties to stay on aconference when all internal parties hang up.9
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 10TERMINAL SETUP WITHTHE UP/DOWN KEYCHCNF (Call Hold – Conference)Allows a station user to establish a conferenceconnection by adding a third party, who is heldon another line, to the existing two-partyconnection.Note: Not Displayed for Dterm 65/Dterm Series IIIand Dterm 75/Dterm Series E mode.Dterm Series III/Dterm Series E : North AmericaDterm 65/Dterm 75 : Australia, Asia, Latin America,Middle East, Russia (Display Function Next Page)TO ADJUST THE HANDSET RECEIVER VOLUMEAllows the user to scroll to the next displayscreen.the or key in the off-hook status orengaged in a call. Press (Display Function Previous Page)LCD display forNorth America,HANDSETLatin America, Asia,Middle East and Russia.Allows the user to scroll to the previous displayscreen.LCD display --
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 11TERMINAL SETUP WITHTHE FEATURE KEYTO ADJUST THE SPEAKER VOLUMEthe or key duringSPEAKERspeakerphoneoperation or engaged in a call. Press---MICROPHONE ON/OFFTO ADJUST RINGER TONEthe or key during ringing.LED on Mic key shows the status of the built-inmicrophone. PressRINGTo change microphone status:----------TO ADJUST LCD PressSoft Key associated with the MICDisplay or press Feature and 1.CONTRASTthe or key in the on-hookstatus. PressTO ADJUST INITIAL RECEIVING VOLUMELCD---------------Handset receiver volume can be changed.To change the handset receiver volume: Press Feature and 2.The LCD displaysthe current volumestatus.11RCV VOL.SMALL(Time Display)
*NEC-405 NEAX2400 UG #21/22/03 Press Feature and 2to alternate betweenLarge and Smallvolume.2:42 PMPage 12RCV VOL.TONE NO.LARGE(Time Display)TO SELECT RINGER TONEFREQUENCY (HZ)MODULATION 0/760HZ16HZThe Dterm Series i/Dterm IP has nine kinds ofringer tones that you can select.5MELODY 16MELODY 2 Press Feature and 3.7MELODY 38MELODY 49MELODY 5The LCD displaysthe selected tonenumber (n 1 9).RINGER TONEn(Time Display)Note: Tone number 5 9 may not be available in allfeature packages.12
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 13TO ADJUST TRANSMISSION/CALL INDICATOR LAMP ON/OFFRECEIVING VOLUMEThe user can choose to turn the call indicatorlamp either on or off during ringing.Handset volume can be changed. Press Feature and 4.T/R VOL.The LCD displaysthe current volume. Press Feature and 4 Press Featureand 7.The LCD displays:SMALL(Time Display)T/R VOL.again to alternatebetween Small andLarge volume.Note: The call indicator lamp lights when used as aMessage Waiting Lamp, even when it is turned offby the above operation.HANDS FREEON(Time Display)To set hands-free off: Press Featureand 6.The LCD displays:OFF(Time Display)To set hands-free on:The LCD displays:ON(Time Display)INDICATORLARGE(Time Display)TO ACTIVATE HANDS-FREE Press Feature and 5.Direct Dial PadHANDS FREEOFF(Time Display)13
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 16TO ORIGINATE ANINTERNAL CALLTO ORIGINATE ANOUTSIDE CALL Lifthandset or press Speaker key, receive dialtone. Lift Dialthe Central Office access code, e.g. 9. Dialdesired telephone number. Usehandset or MIC to converse. Displayindicates:Elapsedtime15:39handset or press Speaker key. Receivedial tone. Dialdesired station number. Display indicatesdigits dialed. UseTrunktypeTrunknumberDDD3(Time Display)16handset or MIC to converse.
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 17MULTILINE APPEARANCETO ORIGINATE A CALLUSING SPEED CALLING(ONE-TOUCH BUTTONS)TO ORIGINATE Pressthe MULTILINE APPEARANCE feature key.the desired Speed Call button, or pressSpeaker and Speed Call. Presshandset or press Speaker, receive CentralOffice or distant PBX dial tone. Lift DialTO PROGRAMthe destination.Note: Available only on Dterm stations with speedcalling keys.TO ANSWERthe MULTILINE APPEARANCE feature key(ringing and flashing LED alert user toincoming call). Press Lift Press Feature button.desired SpeedCall button. Presshandset or press Speaker. SpeakSPEED SET(Time Display) Enterdesiredtelephone number or feature code on thekeypad. Display indicates digits dialed.with incoming party. Press Feature again17to save the number.
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 18TO VERIFY (WITH DTERM 8D/16D/32D)TO ORIGINATE A CALLUSING SPEED CALLING(INDIVIDUAL/GROUP) Press Feature button. Pressdesired Speed Dial button. Displayindicates digits programmed.Note 1: To program a hook switch for transfer orfeature activation, press Recall key as first digit.(! displays on LCD.) Press Pressthe Redial button.the desiredspeed callingnumber.Note 2: To program a pause, press the Recall key asany digit other than the first digit. (– displays on LCD.)Note 3: To program a Voice Call, press Transferkey after dialing station number. (V displays on LCD.)Note 4: Speed calling for feature access:Speed call keys may use a feature key by storing theNEAX2400 IPX feature access code. The feature maybe programmed on a system basis by the PBX engineer.Access codes may be stored in conjunction withtelephone numbers. For example, one button can beprogrammed by the user to transfer to a certainextension.18LNR[*]/SPD[]-XXXXXXX
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 19TO ORIGINATE A CALLUSING SPEED CALLING –SYSTEMTO OPERATE FROM THE SPEED CALLING –SYSTEM KEYthe “SpeedCalling – System” PressXXXX(Time Display)key. Ifthe Dterm does not have the “Speed Calling– System” key, dial the “Speed Calling –System” access code, then the abbreviatedcall code.TO PROGRAM SPEED CALLING – SYSTEMKEY (ON ONE-TOUCH SPEED CALLING KEY) Press Feature key.TO OPERATE FROM THE DIRECTORY KEY Pressdesired oneSPEED SET(Time Display)touch speed key.The LCD displayspreviously stored digits. PresstheDirectory key. DialXXXX(Time Display)theabbreviated call code (maximum of 4 digits). Dialthe “Speed Calling – System” access codeand the abbreviated call code. Press Feature again.19
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 22VOICE CALL LiftNote 1: A Voice Call may be programmed on aone-touch speed key by pressing Speed Dial button,dialing the extension and pressing the Transfer key.(V displays if programming on an LCD DisplayDterm. Save by pressing Speed Dial again.)handset. DialNote 2: If called partyis on their line when aVoice Call is attempted,calling station’s displayindicates:VOICE BUSYdesired station number. Press Voice.VOICE2000(Time Display) Speakto called(Time Display)party.USING THE SOFT KEY LiftNote 3: A voice call isrestricted if called party’sstation is not a Dterm.Display indicates:VOICE RESThandset. Dialdesired stationnumber; VOICE SoftKey appears whilestation is ringing. Press VOICE Soft2000(Time Display)(Time Display)MIC VOICE Key. Speak to called party.22
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 23TO ANSWER A VOICECALL HANDS-FREEAUTOMATIC INTERCOMTO INITIATE Receiveincoming Voice Call. LiftCalled partythe MIC Soft Keyor Mic. LED lights. Press Respondhands-free.handset or press Speaker key. PressVOICEthe AICM key.ICM2(Time Display)Calling station Hear2001tone.(Time Display)NOTE: If privacy isrequired, lift handset.ringbackTO ANSWER AICM keyflashesred indicating anincoming intercomcall.Calling partyICM1(Time Display) Press AICM,lift handset or press Speaker. LEDlights solid green. Ifcalled station is engaged in a non-intercomcall, the station may press AICM after placing23
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 24MANUAL INTERCOMoriginal caller on hold (with HOLD key).TO INITIATE Press MICM,lifthandset or pressSpeaker, ringbacktone is heard.Called partyICM2(Time Display)the SIG key if it is desired for the calledstation to hear ringing. PressTO ANSWER MICMkey flashes,indicating anincoming call. Ringtone may also beheard. Press MICM.24Calling partyICM1(Time Display)
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 25DIAL INTERCOMhandset or press Speaker, LED lightssolid green. Lift Ifcalled station is engaged in a non-intercomcall, the station may press MICM after placingoriginal caller on hold (with Hold key).TO INITIATE Lifthandset or press the Speaker key.Called party Press DICM key.ICM2(Time Display) Dialdesiredintercom stationnumber. Receive ringback tone.TO ANSWER DICM LEDflashes,indicating anincoming intercomcall.Calling partyICM2(Time Display) Press DICM.handset or press Speaker. LCD showssolid green. Lift25
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 26TO PLACE A CALL ONHOLD Ifcalled station is engaged in a non-intercomcall, the station may press DICM after placingthe original call on hold (with the Hold key.) Press Hold.Held line winkflashes.Held stationnumberHOLD2001(Time Display)Note: If held line appears on other Dterm stations,the associated LED flashes red slowly.TO RETRIEVE Lifthandset or press Speaker. Pressheld line. Use handset to converse.Note: Any station with this line appearance canretrieve the call.26
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 27TO PLACE A CALL ONEXCLUSIVE HOLDIF UNANSWERED Afterpreprogrammed time, Automatic Recallis initiated.Held stationnumber Visualand audible signal (rapid flash and ringburst) is sent to station that placed call on hold. Press Hold twice.Line appearanceindicatesinterrupted wink.Note 1: A transfer or conference call may be placedon hold depending on software level of theNEAX2400 IPX.E HOLD2001(Time Display)Note: If held line appears on other Dterm stations,LED remains steadily lit red.Note 2: Hold shows as a flashing green LED onyour phone. The same line on other phones showsas a flashing red LED. Recall shows as a flashinggreen LED on your phone and flashing red LED onother phones with the same line.TO RETRIEVE Lifthandset or press Speaker. Pressheld line. Use handset to converse.Note: Only the Dterm that set Exclusive Holdoption can retrieve the call.27
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 28TO TRANSFER A CALLIF UNANSWERED Afterpreprogrammed time, Automatic Recallis initiated. After Visualand audible signal (rapid flash and ringburst) is sent to station which placed call onExclusive Hold. Recall shows as a flashinggreen LED on your phone, and solid red onother phones with same line.conversing, ask party to hold. Press Transfer.Receive interrupteddial tone.TRANSFER(Time Display)Transferred stationor trunk numberNote: Exclusive Hold excludes any other phonefrom picking up your held call. Exclusive Holdshows as a flashing green LED on your phone. Thesame line on other phones appears as a solid red LED. Dialdestinationstation’s extension,hang up or wait foranswer.TRANSFER2001(Time Display)Transferring station Iftransferring party TRANSFER 2000(Time Display)hangs up, thatstation’s numberappears in the centerof recipient’s display.28DDD 3
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 29CONFERENCEUSING THE SOFT KEYa call in progress, press Transfer and dialdesired number. With Withcall in progress, ask party to hold. Press Transfer, Dial Aftercall isanswered, pressCONF Soft Key.receive interrupted dial tone.CONF(Time Display)MICdesired number. Three-way Aftercall isanswered, pressConf. Conf LEDlights. Three-wayconference is established.CONF Ifone party hangs up, other two remainconnected. Conf LED goes out.(Time Display)conference is established.29
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 30TO ESTABLISH ABROKER CALL Whileengaged in a call and wishing toconsult a third party, press Transfer. Caller isautomatically placed on hold. Dialdesired party to consult. Press Transfer toreturn to original caller.Third party is automatically placed on hold. Byrepeating these steps, it is possible toalternate between calls.Note: The display indicates connected station ortrunk at any given time.30
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 34CALL PICK-UP (GROUP)USING THE SOFT KEY Lifttocalling party isestablished.Calledstation ConnectionWHEN A STATION WITHIN PICK-UPGROUP RINGS Lifthandset and press PICK Soft Key.handset.PICK UP2000Callingparty2001(Time Display)MIC Press CALL PICK-UP ordial “Call Pick-up”access code (may be stored on one-touchspeed calling key). Connection IfCALL PICK-UP (DIRECT)to calling party is established.Calledstationcurrently on a call,press Transfer andPICK UP 2000 DDD(Time Display)dial “Call Pick-up”access code. Theoriginal party isplaced on hold.TO PROGRAM PICK-UP DIRECT KEY(ONE-TOUCH SPEED KEY)Callingparty3 Press Feature. Press Dialone-touch speed key.“Direct Call Pick-up” access code. Press Feature again.34
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 35WHEN A STATION WITHIN THESYSTEM RINGS Lifthandset, receive dial tone. Press PICK-DIRECT anddial the station numberto be picked up.– OR – Dial“Direct Call Pick-up” access code and thestation number to be picked up.tocalling partyis established.Calledstation ConnectionPICK UPCallingparty2000 DDD3(Time Display) Ifbusy, originalcall must be placed on hold before new callcan be picked up.35
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 36OFF-HOOK TRUNKQUEUING Press Speaker, Dialreceive dial tone.“Off-hook Queuing” access code. Dialdesired telephone number. Encounter atrunk busy condition. Stationuser receives service set tone andleaves speaker on. Thedesired number is automatically dialedwhen a trunk becomes available.36
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 37LAST NUMBER REDIALTO RECALL THE LAST NUMBER DIALED Press Redial.Last number dialed is displayed. Press Redial keyuntil desired number isdisplayed. Up to 5 previously dialed numbers. Pres (Note)LNR[# or *]/SPD[ ]The number onthe display isautomatically redialed. When-XXXXXXXparty has answered, lift handset orspeak hands-free.Note:µ-law Countries: 37
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 38CALL FORWARDING –ALL CALLSUSING THE SOFT KEY Press FDA Soft Dial Ifdestination; wait for service set tone. “FORWARDSET”is displayed, CallForwarding for allcalls is set.TO SET Press Speaker.Key. Receive special tone.Receive dial tone.FORWARD SET(Time Display) MICsetting for another station, pressTO VERIFY (WITH DTERM 8D/16D/32D)MULTILINE APPEARANCE. Press FWD ordial “Call Forwarding – AllCalls” access code. Receive special dial tone. Press FWD. Dial Displayindicates the station number calls areforwarded to.Forwarding FWD LEDNote 1: If recipientstation is a Dterm8D/16D/32D,LCD displays:destination station or external telephonenumber. Receive service set tone.stationlights (at your station or at theDterm of the multiline station you are setting).Forwardingstation Press Speaker.Call Forwarding –All Calls is set.FORWARD SETFORWARD2000(Time Display)Note 2: With Soft Key operation, FDB flashes onthe display.2000(Time Display)38
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 39CALL FORWARDING –BUSY LINETO CANCEL Press Speaker.Receive dial tone. If cancellingfor another station, press MULTILINEAPPEARANCE. Press FWD ordialFORWARD CANCEL(Time Display)“Call Forwarding –All Calls” cancelcode. Receive service set tone. LED goes outat your station (or the Dterm of the multilinestation). Press Speaker.TO SET Press Speaker. If Press FWD-BY ordial “Call Forwarding – BusyLine” access code. Receive special dial tone.Call Forwarding – All Calls is Dialdestination station or external telephonenumber. Receive service set tone.USING THE SOFT KEY ReceiveKey.service settone and“FORWARDCANCEL” isdisplayed.setting for another station, pressMULTILINE APPEARANCE.cancelled. Press FDA SoftReceive dial tone. FWD LEDlights (at your station or at theDterm of the multiline station you aresetting).FORWARD CANCEL(Time Display)MIC Press Speaker.Call Forwarding –Busy Line is set.39FORWARD SET(Time Display)
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 40USING THE SOFT KEYTO CANCEL Press FDB Soft Press Speaker. DialKey. Receive special dial tone.Receive dial tone. If cancelingfor another station, press MULTILINEAPPEARANCE.destination; wait for service set tone. “FORWARDSET”is displayed; CallForwarding – BusyLine is set.FORWARD SET Press FWD-BY or(Time Display)MICTO VERIFY (WITH DTERM 8D/16D/32D) Press FWD-BY. Press Speaker.indicates the station number calls areforwarded to.USING THE SOFT KEYForwarding stationFORWARDCall Forwarding – Busy Line iscancelled. DisplayNote 1: If recipientstation is a Dterm8D/16D/32D,LCD displays:FORWARD CANCEL(Time Display)dial “CallForwarding – BusyLine” cancel code. Receive service set tone.LED goes out at your station (or the Dterm ofthe multiline station). Press FDB Soft2000(Time Display)Key. Receiveservice set FORWARD CANCEL(Time Display)tone andMIC“FORWARDCANCEL” is displayed.Note 2: With Soft Key operation, FDB flashes onthe display.40
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 41CALL FORWARDING –DON’T ANSWER PressSpeaker.Call Forwarding –SETDon’t Answer is set. FORWARD(TimeDisplay)TO SET Press Speaker.Forwardingstation2000USING THE SOFT KEYReceive dial tone. Press FDN Softsetting for another station, press MULTILINEAPPEARANCE. If DialKey. Receive special dial tone.destination; wait for service set tone. “FORWARDSET” FORWARD SET(Time Display)is displayed; CallMICForwarding –Don’t Answer is set. Press FWD-NA ordial “Call Forwarding –Don’t Answer” access code. Receive specialdial tone.destination station or external telephonenumber. Receive service set tone. DialTO VERIFY (WITH DTERM 8D/16D/32D) FWDLED lights (at your station or at theDterm of the multiline station you aresetting). Ifverifying for another station, pressMULTILINE APPEARANCE while idle. Press FWD-NA.41
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 42 Displayindicates the station number calls areforwarded to.Note 1: If recipientstation is a Dterm8D/16D/32D,LCD displays:TO CANCELForwardingstationFORWARD Press Speaker.Receive dial tone. If cancellingfor another station, press MULTILINEAPPEARANCE.2000(Time Display) Press FWD-NA orFORWARD CANCEL(Time Display)dial “CallForwarding – Don’tAnswer” cancel code. Receive service set tone.LED goes out at your station (or the Dterm ofthe multiline station).Note 2: Call Forwarding for Busy Line and Don’tAnswer may be combined depending upon systemprogramming.Note 3: With Soft Key operation, FDB flashes onthe display. Press Speaker.is cancelled.42Call Forwarding – Don’t Answer
*NEC-405 NEAX2400 UG #21/22/032:42 PMPage 44USING THE SOFT KEYTO CANCELhandset or press Speaker key; receive DialTone. Lift Lift Dial Press FDL Softhandset or press Speaker key; receive DialTone.“Logged Out IP Station – CallDestination” cancel code; receive service settone.Key; receive service set tone. Dialdestination station number; receiveservice set tone.handset or FORWARD CANCEL(Time Display)press Speaker key.Logged Out IPStation – Call Destination is canceled. ReplaceFORWARD CANCELOut IP(Time Display)Station – Call MICDestination” lampgoes off and FDL indication disappears on theLCD. “Logged44
*NEC-405 NEAX2400 UG #21/22/032:43 PMPage 56DO NOT DISTURBOption 4presses Answer and converses withSecretary. Trunk A is placed on hold. Bossdenies call, presses Transfer to return toTrunk A. Boss SecretaryWHILE IDLE (ON-HOOK) Press DND.is returned to Trunk B.LEDDND SETlights.Note: If boss has 8/16/32 button display terminal,display always indicates the connected station ortrunk at any given time.(Time Display)Note: With Soft Keyoperation, “DND” flashes when set.TO CANCEL Press DND.LEDgoes out.DND CANCEL(Time Display)USING THE SOFT KEY PressflashingDND Soft Key.DND CANCEL MIC DNDNote: DND must beprogrammed by the PBX engineer on a programmablefeature key.56
*NEC-405 NEAX2400 UG #21/22/032:43 PMPage 59Note 1: Station A can be a single-line station if itappears on the Station B Dterm.Note 2: Up to six parties can break into a two-partyconversation (additional hardware required).59
*NEC-405 NEAX2400 UG #21/22/032:43 PMPage 60INDEXCCall BackCall Forwarding – All CallsCall Forwarding – Busy LineCall Forwarding – Don’t AnswerCall ParkCall Pick-up (Direct)Call Pick-up (Group)Call TransferCall Waiting – OriginatingCamped-on Call, AnsweringConferenceAAccount CodeAnswering a Camped-on CallAnswering a MessageAnswering a Voice Call Hands-freeAuthorization CodeAutomatic Intercom203048232123BBoss/Secretary – MW Lamp ControlBoss/Secretary OverrideBoss/Secretary TransferBroker Call, Establishing4538394133343428313029D53545230Dial IntercomDo Not Disturb2556EEstablishing a Broker CallExclusive HoldExecutive OverrideExit603027365
*NEC-405 NEAX2400 UG #21/22/032:43 PMPage 61Message, AnsweringMessage, LeavingMicrophone KeyMultiline AppearanceFForced Account CodeFunction Keys and Lamps202HHeadset KeyHelpHoldN9526Number Save and RepeatOff-hook Trunk QueuingOriginating a Call Using Speed Calling(Individual/Group)Originating a Call Using Speed Calling(One-touch Buttons)Originating a Call Using Speed Calling –SystemOriginating an Internal CallOriginating an Outside CallOutgoing Trunk QueuingOutside Call Origination16LLast Number RedialLeave a MessageLogged Out IP Station – Call DestinationLogin/Logout (IP Enabled Dterm Only)37474314MManual IntercomMeet-me Paging46OIInternal Call Origination48475172449613618171916163516
*NEC-405 NEAX2400 UG #21/22/032:43 PMPage 62PPaging TransferPlacing a Call on Exclusive HoldPlacing a Call on HoldPrivacyPrivacy ReleaseV5027265758Voice CallVoice Call Hands-free, AnsweringVoice Mail SystemSSaving and Repeating a NumberSpeed Calling – SystemSpeed Calling Call Origination(Individual/Group)Speed Calling Call Origination(One-touch Buttons)46191817TTerminal Setup with the Feature KeyTerminal Setup with the Up/Down KeyTransfer a Call11102862222349
*NEC-405 NEAX2400 UG #21/22/032:43 PMPage 63LCD DISPLAYSCALLBACK SETXXXXCall Back set for busy called station.15:39DDDCALLPARK SETXIncoming call is parked.Time elapsed, trunk type and number for outsidecall. Time elapsed for pa
nec a merica, i nc. has prepared this document for use by its employees and customers. the information contained herein is the property of nec a merica, i nc. and shall not be reproduced without prior written approval from nec a merica, i. c opyright 2003 nec a merica, i nc. p rinted in the usa *nec-405 neax2400 ug #2 1/22/03 2:42 pm page ii
