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Foresight HV SelectPRODUCT BACKGROUNDABOUT H.V SELECTPRODUCT SUITABILITYPRODUCT FEATURESPRODUCT BENEFITSFORESIGHT PARTNERS
PRODUCT BACKGROUNDForesight HV.SelectForesight has entered into a strategic partnership with BT Wholesale which combines theirenterprise grade fibre platform and Foresight’s innovative product development to deliver atruly market leading hosted VoIP proposition. Fully cloud based, Foresight’s Hosted VoiceSelect (HV. Select) Voice over IP (VoIP) service offers you so much more than a traditionaltelephone system, giving you an easier and more cost effective way to manage all yourtelephony with an enterprise grade range of functionality.This is a product aimed at unlocking the mass market adoption opportunity of cloud telephonywith cloud technology.As the traditional ISDN market moves towards becoming 100% IP based by 2025, this thenprovides a big opportunity for Foresight. The current market for hosted telephone sits at 2million active hosted seat users with 40,000 new seats being added per month.BT Wholesale has already announced its plans to retire ISDN by or before 2025, fuelling theexpected exponential growth of cloud telephony over the next 5 years.
ABOUT H.V SELECTWhy Foresight?HV.Select offers the scalability and functionality that has become expected from a modernphone system. However, we are now able to offer so much more than the market leaders.The HV.Select licence includes better quality of service, better pricing, better handsets, moreminutes, more flexibility and more functionality. Best pricingGenerous monthly call bundle Best portalComprehensive administrative portal to help customers stay in control Best handsetOur standard device provides HD communications and unified collaboration Best quality of serviceDelivering a market leading customer experience based on a reliable robust platformdesigned in partnership with BT Wholesale and great customer service Best termsThere is no catch, just a flexible set of contract terms to suit each customer’s business Best reputationOver 60,000 UK businesses trust Foresight for their IT and communication solutions
ABOUT H.V SELECTWhy HV.Select?HV.Select offers so much more than a traditional phone sys)tem, giving our customersan easier and more cost effective way to manage their telephony.Are you a new business or one that is relocating or upscaling, or a larger business needing highend calling features? Foresight’s Hosted Voice solution is great at cutting costs for yourbusiness communications needs, and comes fully loaded with a host of premium PBX featureswhich only high end phone systems previously could offer. Call recording is a feature that ishugely cost effective in the cloud, with cloud storage now cheaper than ever, calls can berecorded fortraining or legal purposes. You can also receive premium features and the tools to be successfuland improve your infrastructure, enabling a connected workforce from any location.Foresight give customers premium features for their business and the tools to be successfuland improve their infrastructure, ensuring their colleagues and customers are connected,wherever they are.Voice Mail with Voice Mail to email deliveryAuto attendant (Unlimited)Advanced Hunt GroupsUC Business – IM&P and VideoCTI – Go integrator Lite (click to dial)iCall Report StandardCall Recording and StorageUCTeam – includes conferencing features
Enhanced ReportingABOUT H.V SELECTH o w d o e s it w o r k ?Hosted Voice Select (HV.Select) is Foresight’s fully hosted and managed High Definition (HD) IPtelephony service. It runs on BT Wholesale’s highly resilient and secure next-generation networkand provides the functionality of a high-end telephone system but with no physical on-site switch(PBX).To connect to HV.Select you simply require a reliable, quality voice IP connection. We believethat call quality is paramount, which is the reason we offer dedicated voice over Broadband andEthernet circuits.Who is Hosted Voice Suitable for ?HV.Select is suitable for businesses of any size with single or multiple sites. We can scale fromthe very small single office to multisite networks or indeed large corporate headquarters,providing seamless, reliable, predictable and hassle-free levels of communications functionality.For those businesses with multiple sites, we provide Ethernet circuits to ensure maximumcall quality securely linked by our Virtual Private Networks (VPNs). HV.Select call traffic bypassesthe public internet entirely, ensuring absolute quality of service for users.
COMMON QUESTIONSQ1. Who owns, manages, operates, supports and maintains each element of the hosted solution?A. BT Wholesale owns the platform. Everything else sits in the Foresight domain.Q2. Are there any restrictions to the 5000 minutes?A. The 5000 minute call bundle is subject to a FUP (Fair Use Policy) which should be referred to.At a high level the bundle is for UK 01/02 calls and UK Mobile Networks FM1, FM3, FM4, FM5and FM6, and 500 c)alls to 03 numbers. The bundle is per user and for the calendar month, itcannot be shared or carried over. For more info please read the full FUP.Q3. Is the service restricted to any type of usage?A. Yes, usage is exclusively for end user customers. Automated services and non-humanoperators are not permitted.Q4. Can unused minutes be carried over?A. No, there is no carry over of unused minutes.Q5. How does the 5000 minutes compare in the marketplace?A. This is a key buying point to the service. Other services offer between 1000 and 2000minutes and have restrictions as to whether the calls are served to local & national or mobiledestinations.
PRODUCT SUITABILITYMatching the best price with the best product is rare and something which we are excitedto bring to our customers.HV.Select is suitable for businesses of any size with single or multiple sites. We can scale fromthe very small single office to multisite networks or indeed lar)ge corporate headquarters,providing seamless, reliable, predictable and hassle-free levels of communication functionality.For those businesses with multiple sites, we provide Ethernet circuits to ensure maximum callquality securely linked by our Virtual Private Networks (VPNs). HV.Select call traffic bypasses thepublic internet entirely, ensuring absolute quality of service for users.The ideal sweet spot is between 5 and 250 employees, this represents 55% of the forecast CloudTelephony growth over the coming 5 years.
FORESIGHTCOMPETITORS HOW DOES IT COMPARECompetitor comparison tableOptionsRing CentralVonage 16.99 15.85 15.00Tie-In 1YesYesYesIP Phone IncludedNoN oNo1000 MinsNoNoYesNoNoNo1000 MinsNoNoNoYesYes**Yes5000 MinsYesYes*YesYesYesYesNoYesHeadline PriceTrainingCall BundleOn-Site InstallationManaged BBIM&P/Soft ClientSkype Plug-inAuto-AttendantHD Voice*Foresight can provide as an add on** Additional cost addedForesightY e s
PRODUCT FEATURESHV.Select feature list(some features are optional and incur additional char)ges) Save on call charges between colleagues Unlimited free on-net calls* 5000 minutes of calls to UK 01/02/03 numbers andUK mobile networks ** Scaleable to add and remove users as required Eliminate infrastructure costs and maintenance Call identification and effective management Hunt groups so you never miss a call Voice messaging with voicemail to email Unlimited levels of auto-attendanta call Voice messaging with voicemail to email Unlimited levels of auto-attendant Business applications – Instant Message, Presence and Video Calling MeetMe Conferencing Flexible number portability – retain your existing office numbers Call storage Full integration with CRM In-depth call analytics Latest range of top brand handsets Reliable uptime with secur)e call re-routing User portal to allow online management of the service , so you stay in control Training and configuration support*On-net calls are calls made between the same site. **Calls to 03 numbers cannot exceed10% of the minutes bundle. The bundle is per user and per calendar month.Unusedminutescannotbesharedorcarriedover.HV SELECT
HV.Select benefits Secure – built in business continuity and disasterrecovery with call re-routing Reliable – guaranteed 99.9% uptime backed by our SLA Scalable – easy to add and remove users No hardware – complete PBX functionality without the hardware Enhanced mobility through seamless remote operation Attractive payment terms including a ne)w handset Easy monthly budgeting with generous call bundle Simple, clear pricing Wide range of features Easy to buy, easy to sell Reliable robust platform in partnership with BT Wholesale Training provided Best in class partners All handsets offered on 100% OPEX model
CURRENT PARTNERSOUR PARTNERSWe work closely with our partners in order to offer our customers the best solutionsat the best price.BT Wholesale and Foresight have a relationship dating back to the very beginning of Foresight.More recently, Foresight has entered into a strategic partnership with BT Wholesale givingForesight and its customers access to BT Wholesale’s hosted Centrex platform to launch amarket-leading VoIP proposition. BT Wholesale provides the capability and infrastructure forthe majority of Foresight services, including voice telephony (PSTN, ISDN, VoIP) andconnectivity including e thernet and ADSL and Fibre Broadband.These services are managed and delivered via both BT Wholesale and Openreach and areconsumed by our customers in a myriad of ways. Our excellent strategic relationship with BTWholesale enables us to deliver market-leading propositions and solutions to our customers. BTWholesale also consumes Foresight’s maintenance services via our Partner Services division.BT Wholesale, Broadsoft, Tollring, Polycom, Yealink and Tint Telecom, are all intrinsic to thesuccess of the solution with each of them playing an important component part to the overall offering.HV.Select is built upon BT Wholesale’s next generation fibre platform utilising Broadsofttechnology. Tollring supplies the call reporting suite that delivers the additional customerfunctionality. Polycom and Yealink offer best of breed hardware options with a hero device in eachrange being supplied as part of the package.Mondago offers full CRM integration into customers’ telephony systems. For example it canwork with Salesforce and as a customer contact calls in, it will bring up their details from CRM,allowing your customers to be fully informed when their customers call in.
F lly clo d based, Foresight'sH Voice Select (HV. Select) Voice over IP (VoIP) service offers you so much more than a traditional telephone syste m, gi vi ng youaeasier d ore cost effecti e way to age all r . Options Ring Central Vonage Foresight Headline Price 16.99 15.85 15.00 Tie-In 1 Yes Yes Yes IP Phone Included No N o Y e s .
