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2022-2023C ONNE CTEDPARTNER GUIDEThe right partners.Every step of the way.RESTAURANTS RETAIL REAL ESTATE

FO RWA R DAsk any seasoned, successful business owner the key to leadingthe market and you are sure to hear, “It takes a tribe of strategicpartners to position your concept for success.”What Now Media Group spends each and every dayinterviewing, meeting with, and working directly with the partnersthat make great concepts successful.We see all the good and unfortunately all of the bad.Our Preferred Partners represent what we feel to be the verybest at what they do, representing expertise, integrity, honesty,high-quality services and products, and simply all-around goodpeople.We are confident that these partners will help you be the bestyou can be.Sincerely,Founder, What Now Media Group, Inc.

Master Opening ChecklistSite Selection, Concept & BrandLocationBranding, Architecture, gyEquipmentFlooringBeverage & Liquor DistributorFood DistributorMenu & Operations4Financial Technology (FinTec) & PayrollTelephone & InternetSecurity ServicesReservation ServicesSoftwareMaintenance & Outside ServicesHood Cleaning, Oil Recycling & Grease TrapWaste RemovalJanitorialPest ServicesValetLinen ionPrint Services & SignagePhotographyMarketingPublic RelationsMenuFinals5

FinancingTaskTargetCompletion DateUrgency1 (Now) - 3 skAccounting:Sewer:Register with All Government AgenciesProceduresObtain Federal Tax ID NumberDrawings/PlansBank ReconiliationsInspectionPayroll SystemPermit RequirementsBanking:InstallationSelection of BankGasConstruction AccountWaterOperational AccountElectricTargetCompletion DateUrgency1 (Now) - 3 yResponsibleCompleted?Payroll AccountLines of CreditSuppliers & SuppliesDeposit BagsTaskTaskSite SelectionConcept & BrandArchitecture:Contract Design DocumentsSpecification BookDigital RenderingsProcurement and facilitating FF&E andMillwork InstallationsConsultations During OperationsUrgency1 (Now) - 3 (Soon)Person/PartyResponsibleUrgency1 (Now) - 3 (Soon)Vendor List for:Site Selection, Concept & BrandTargetCompletion DateTargetCompletion DateFoodCompleted?CoffeeLiquorSuppliesContact SalespersonCredit Applications on FileList of ReferencesInventory — Initial/Pre-opening— ReplacementPar Stock & Ordering Forms67

InsuranceTaskTargetCompletion DateUrgency1 (Now) - 3 ompletion DateInsurance:Equipment Checkout (burn-in/calibration):Pre/During Construction, OperationsIce MachinesLiquor BondCooking EquipmentLiabilityRefrigeration EquipmentWorkman’s CompKitchen ClockEquipment, Software & Supplies:Collect all warranties for new equipment& send in cardsPlace all equipment information & ServiceAgents in a notebook for referenceFood InventoryBar InventoryTargetCompletion DateUrgency1 (Now) - 3 e MatsSuppliersTaskUrgency1 (Now) - 3 (Soon)Set Up Dish Machine ServicesPerson/PartyResponsibleCompleted?Clean, Organize & Label All Shelving:Dry StorageWalk-InFreezersSupply AreaService AreaChemical StorageSupplies InventoryBar StorageHood/HVAC EquipmentKitchen Utensils:Kitchen Design & Equipment ListProduce ListContractorObtain BidsSubcontractorsPlace OrderOut-side ContractorsReceive OrderHand Wash Stations:Small Wares Order:Soap/SanitizerProduce ListTowel DispensersObtain BidsHand Wash SignsPlace OrderReceive Order89

Task10TargetCompletion DateUrgency1 (Now) - 3 p Selection:Beverage elect Wall Covering:SodasObtain BidsDairyOrderCanned JuicesArrange DeliveryBeverage NapkinsAccept per OrderStrawsSelect Tables:Soda SystemObtain BidsLiquor Selection:OrderWell Liquor SelectionArrange DeliveryCall Liquor SelectionSelect Chairs:Premium Liquor SelectionObtain BidsBeer SelectionOrderDraft SystemArrange DeliveryWine Selection:Apply Scotchguard ProtectionSupplier Wine Training ProgramHair Charis & BoostersWine List DesignArrange DeliveryWine List PublicationSelect Floor Covering:Wine OpenersObtain BidsWine Buckets and StandsOrderBeverage & Liquor DistributorArrange InstallationFood DistributorTargetCompletion DateUrgency1 (Now) - 3 (Soon)Person/PartyResponsibleCompleted?11

TaskTargetCompletion DateUrgency1 (Now) - 3 (Soon)Person/PartyResponsibleCompleted?TaskPaper Products:Telephone Equipment:Guest ChecksObtain BidsPOS SuppliesOrderTake OutArrange DeliveryBathroomAccept per OrderOffice Furniture:Telephone Service:DeskProceduresChairDrawing/PlansFiling CabinetsInspectionTaskTargetCompletion DateUrgency1 (Now) - 3 etion Date1 (Now) - 3 etCompletion Date1 (Now) - 3 it RequirementSecurity Services:InstallationRobbery PreventionCables & Wiring:Control of Access During OperationsBurglar/Fire AlarmControl of Access During ConstructionMusic/Public AddressDouble Door SafeTelephone Lines (Internal)Night DropPOS & Computer LinesReservation ServicesTaskTelephones:Payroll:Office LinePre OpeningFax LineManagementCatering LineHourlyKitchen LinePOS System:Reservations LineWiringPay PhoneInstallationTraining1213

Maintenance & Outside ServicesTaskTargetCompletion DateUrgency1 (Now) - 3 r System:Outside et ServiceValet ParkingSoftware:Pest ControlFood Ordering (from primary supplier)Plant ServiceOffice Suite SoftwareLinen ServiceTargetCompletion DateWord ProcessorHood/Flue CleaningSpreadsheetCarpet CleaningPresentationWindow WashingPublisher SoftwarePrimary Vendor Selection / Approved Vendor List:Scheduling — Use for EmployeeTime Management, ManagementSchedules, and Catering EventsTaskKeys:Make a List of Keys Needed in StoreCollect All Keys Upon InstallationRe-Key Just Before OpeningUrgency1 (Now) - 3 (Soon)Person/PartyResponsibleCompleted?Local Contact with Name/NumberTargetCompletion DateUrgency1 (Now) - 3 (Soon)Person/PartyResponsibleCompleted?Establish Credit, Delivery ScheduleWaste Removal:Solid WasteDumpsterCompactorJanitorial:Floor CleanerSpot RemoverGum SolventLiquid Hand SoapHand Towel DispensersPaper TowelsWindexSqueegees1415

TaskTargetCompletion DateUrgency1 (Now) - 3 ial Equipment:Parking Lot and Valet (Cont.):Wet Floor SignsParking Lot SignageMopsHandicapBucketsReservedVacuumValetTrash CansValet ServicesDust PansLinen Service:Sewer Service:Table Top Laundry (Rental)ProceduresUniforms:Drawings/PlansUniform Laundry (Rental)InspectionUniform OrderPermit RequirementsTaskInstallationLandscaping:Linen ServicePre-ConstructionHood/Flue CleaningDuring ConstructionCarpet CleaningMaintenanceWindow WashingConstruction TimetableParking Lot and Valet:Estimate Time for Each PhaseNumber of SpacesEstimated Completion DateResurfacingCritical PathEntrance/ExitsConstruction BudgetLighting for Parking LotSign Requirements/RestrictionsTargetCompletion Date1 (Now) - 3 etCompletion Date1 (Now) - 3 rol for Pre-ConstructionControl During ConstructionValet Stand/Key Control1617

StaffingTaskTargetCompletion DateUrgency1 (Now) - 3 (Soon)Person/PartyResponsibleCompleted?TaskFront and Back of House Staffing:Establish Work Schedules:Projected List of Employees Needed forEach Area of OperationReportsSources for RecruitingFood/Beverage/Covers/Average Check/Sales MixDevelop Pay Scales for All Crew WorkGroupsComparisons to BudgetFront DeskOrganizational Charts by DepartmentServersDining RoomWait rep CooksEmployee ApplicationsDishwashersManagersEmployee Applications & Employee New Hire Kits:English/SpanishTaskTargetCompletion DateUrgency1 (Now) - 3 (Soon)Person/PartyResponsibleCompleted?Validate Service SequencesDevelop Bar Opening ChecklistHealth CardsDocument & Train Management/StaffServer/Bartender/Entertainment PermitsOrganize Orientation MaterialsOrientationDevelop Sidework SchedulesFor All FOHSet Up POS Training ForManagement & CrewWine & Beer Seminars For SalesKnowledge & Over-Consumption PolicyServSafe TrainingCompleted?Identify Dates Of Training Allowing For“Dry Run” Or “Soft Opening” TimeI-9 Tax FormsOperational SchedulePerson/PartyResponsibleTraining:Develop Kitchen-Opening Checklist& For All Departments: Open, Close &ManagersPre-Opening/Training ScheduleUrgency1 (Now) - 3 (Soon)TrainingSupervisorsPlace Employment Ads in Newspapers &Schedule Recruiting MissionsReview Staffing Manual for Interviewing/Hiring Procedures. Establish TargetQuestion List.TargetCompletion DateFOH Menu Descriptions For All ItemsUniform1819

TaskTargetCompletion DateUrgency1 (Now) - 3 g (Cont.):Employee Bulletin Board:Set Up Training Recipe ManualsRequired Postings — OSHA, Saftey,Minimum Wage, etc.Select Training TeamWage & HourSet Date For Training Team ArrivalWorkman’s CompPrepare Master Training CalendarEmergency Hospital & DoctorTargetCompletion DateUrgency1 (Now) - 3 yResponsibleCompleted?Set Up Training Manuals &Opening MaterialsSet Up General Meeting &Training SessionOrganize Any Necessary Management Training Such As:OperationsMSDS LocationInterviewing & Hiring (Legal vs. IllegalQuestions, ADA, etc.)TaskUrgency1 (Now) - 3 (Soon)Kitchen Operations / Service Operations:Restaurant Standards & SystemsTaskTargetCompletion DateTargetCompletion DateUrgency1 (Now) - 3 (Soon)Person/PartyResponsibleCompleted?Set-up sheets with parsHuman Resources:Opening checklistsSelection of ManagerClosing ChecklistsSelection of Pre-Opening StaffPrep Lists with ParsOrganizational ChartStandardizes Recipe BookEvaluation of Available ManagersFreezer Pull SheetsDefine Manager Job DutiesInventory FormsInterview of ManagersHours of Operation:Interview of Pre-Opening StaffEstimated Hours of OperationCreate Management ReportsBarEvaluation of Available ChefsRestaurantEvaluation of Kitchen ManagerEntertainmentEmployee Performance EvaluationOpeningTraining Program for EmployeesOngoingUniformsDress Code2021

TaskTargetCompletion DateUrgency1 (Now) - 3 on Manuals:Graphic Design & Print Services:Safety ManualLogoFinancial ManualType/Font StyleCatering ManualColorsKitchen ManualOther Branding GuidelinesExhibition Cooking ManualBusiness CardsGuest Music:Menu DesignASCAP/BMI ArrangementsBrochures, Rack Cards, & FoldersSatellite Music SystemPrinted Gift CertificatesCode Book:SignsHandicap RegulationsStationeryAnsul Fire System RequirementsLetterheadExitsPromotional MaterialsEmergency LightingBannersSecurity During OperationSign/Banner InstallationPanic Hardware RequirementsBulk MailingFire Inspector ApprovalPhotographySprinkler System RequirementsDigital & Promotional Marketing:Smoke Detectors/Smoke EatersWebsiteSignage:Social Media Accounts (Facebook, Twitter,Instagram, TikTok, etc.)Order Storefront SignageOptimize website for local SEOSign Permitting & InstallationMonitor Review SitesOn-Site Survey AnalysisContest & Promotions SchedulePublic Relations (PR):Build Restaurant Customer DatabaseAnnouncement ReleaseEmail Marketing ToolTargetCompletion DateUrgency1 (Now) - 3 (Soon)Person/PartyResponsibleCompleted?Media Sneak PeekOngoing PR Activities2223

MenuTaskTargetCompletion DateUrgency1 (Now) - 3 (Soon)Person/PartyResponsibleCompleted?Preliminary Menu Creation:Children’s MenusBirthday ing & Cost:Menu Pricing RangeMenu Cost & Portion GuideStandard Recipe Binder26Atlanta29Denver35Dallas30Los Angeles28Las Vegas31Orlando31New York32Phoenix35Philadelphia33San DiegoPlace Initial Food Order34San Francisco30MiamiPlace Initial Chemical Supplies Order28Chicago32HoustonTable Arrangement:Section Maps for Host StationOpening & Closing SideworkAssignmentsFinalsTaskTargetCompletion DateUrgency1 (Now) - 3 (Soon)Person/PartyResponsibleCompleted?Place Initial Paper Goods Order2425