Transcription
TransformingLivesCDE January PublicWebinarJanuary 22, 2019PO Box 45050, Olympia, WA 98504 www.dshs.wa.gov
What is the CDE?The Consumer Directed Employer (CDE) project willtransfer the administrative functions andresponsibilities of Individual Provider (IP) managementfrom DSHS and AAA case management staff to theConsumer Directed Employer.1/22/192
VisionMore Time and Efficiency Case management staff will have more time to workwith participants to support activities that maintaintheir health and well-being Participants will have more time from case managers IPs will work with a single entity for payroll, taxreporting, credentialing and other concerns1/22/193
TransformingLivesCDE Project Update1/22/194
Recent Accomplishments Finished scoring guidelines for Request for Proposal(RFP) evaluations Staff Readiness Assessment completed Finalized requirements management tool Posted Talking Points #5 – The CDE and Home CareAgencies (HCAs) Finalized the contract with Financial EvaluationApparent Successful Bidder (ASB) 31 Transition Plans have been drafted Started planning test scenarios for CDE1/22/195
Upcoming Tasks Finish identifying test scenarios Review test scenarios with Subject Matter Experts(SMEs) Analyze and publish the results of the readinessassessment Continue developing transition plans Complete final preparations for RFP evaluations Begin bidder response evaluations Continue communication and outreach activities1/22/196
Procurement Review – Key DatesIssue RFP10/1/18Pre-Response Conference 10/10/18 10:30AM PDTBidder Letter of Intent Due 10/12/18 3:00 PM PDTPublish Final Q & A 11/9/18 5:00 PM PSTBidder Responses Due2/4/19 3:00 PM PSTWritten Response Evaluation Period2/5/19 – 3/23/19Conduct Bidder OralPresentations/Demonstrations3/26/19 – 3/28/19Announce Apparent Successful Bidder4/8/19Contract Negotiations4/19/19 – 6/2/19Contract Executed6/14/191/22/197
Procurement Timeline1/22/198
REMINDER: Procurement ProtocolsIn order to ensure a fair and transparent procurement process, DSHShas adopted rules that govern how communications are to be handled.During an active procurement, all communications from potentialbidders or interested parties are to flow through the DSHSprocurement coordinator.If you receive a question or contact from a potential bidder on theCDE RFP, please direct them to:James O’Brien, DSHS RFP CoordinatorTelephone: (360) 664-6055Email: obriejm@dshs.wa.gov1/22/199
Poll results1/22/1910
RFP requirements & poll questionsBackgroundChecksWork 1911
RFP Requirements - Background checksInitiate requests through the DSHS Background CheckSystemTrack and manage completion and renewal due datesCommunicate with IPs about background checks includingnotification of an upcoming due date1/22/1912
RFP Requirements – Communication, Staff specificProvide contact options for state staffRespond to any reported concernsContact state staff if an IP is not initially qualified or nolonger qualified1/22/1913
RFP Requirements – Communication, Client/IP specificIssue correspondence in preferred languageAccess to spoken language interpretersCall center customer service1/22/1914
RFP Requirements – Work Week Limits (WWLs)Work with providers and clients to manage overtime andstay within the WWLs of the IPsSupport the permanent WWLs in excess of 40Work with case managers and clients to determine whenwork week limits may temporarily be increased1/22/1915
Changes for th thedepartmentNo contracts employees ofthe CDEPaychecktwice a monthPaycheck everytwo weeksClient paysIPClient paysCDE16
How IPs Can Prepare Attend webinars and sign up for GovDelivery Keep demographic information current in IPOne Stay current with training and background checks Consider signing up for electronic transfer to bankaccount or ALINE Pay debit card1/22/1917
TransformingLivesQuestions from theDecember Webinars1/22/1918
Q: What does "DSHS will have the oversightresponsibilities for managing the CDE vendor”mean?A: DSHS will manage the CDE contract and monitorvendor compliance using dedicated FTEs who aretasked with on-going quality assuranceresponsibilities.1/22/1919
Q: Will case managers be able to view the hours anindividual actually worked?A: This will be determined after the CDE vendor isselected and begins working with the department onsystem requirements.1/22/1920
Q: What agency will handle any hearings concerningvendor overpayments?A: Overpayments will be issued to the CDE ratherthan to IPs, in the same manner as overpayments areissued to a home care agency rather than theindividual home care agency worker. Overpaymentswill be issued to the CDE by state staff.1/22/1921
Q: Will the CDE have the ability to fire an IP, or willonly the client have that ability?A: The client will have the ability to dismiss an IPfrom working with the client; the CDE will determinewhether the IP can continue to be employed andhave the IP work with a different client.1/22/1922
Q: Will case managers still be able to deny a clientchoice of provider with a Character, Competenceand Suitability (CC&S) review?A: The CDE will complete the CC&S review and thecase manager will have the opportunity to provideinput. In the event the CDE finds the IP should not behired or continue to work as an IP, for compliance orother reasons, the CDE may terminate the IP fromemployment with the CDE.1/22/1923
Q: If an IP accidentally enters more time than theyare allocated will the CDE alert them to themistake?A: This will be part of the CDE vendor’s system andwill be determined after the CDE vendor is selectedand begins working with the department on systemrequirements.1/22/1924
Q: How do clients/families that do not have access tothe internet or a computer complete electronictimesheets?A: IPs will begin using Electronic Visit Verification (EVV) atthe time the CDE is implemented. Providers will berequired to clock in and out as well as provide theadditional information required by the 21st Century CuresAct. The vendor will provide multiple options for thisdata entry including one that will meet EVV needs in theevent there is no access to internet or cellular data.1/22/1925
Q: Will the case manager be able to track an IP’scontracting status?A: IPs will no longer have contracts. They will becomeemployees of the Consumer Directed Employer.Methods for case managers to track the IPsemployment status will be determined after the CDEvendor is selected and begins working with thedepartment on system requirements.1/22/1926
Q: Centers for Medicare and Medicaid Services(CMS) exempts 2 entities from EVV, nursing homesand group home residences. With so many clientsliving at home with family caregivers, can CMSamend the group home exemption by dropping theword "group" such that family caregivers living withtheir loved one can be exempt from EVV?A: DSHS continues to work with CMS on potentialEVV policy options for live-in care providers.1/22/1927
Q: Will the Training Partnership or CDE provideOrientation and Safety training?A: The CDE will provide Orientation and Safetytraining.1/22/1928
Q: Is the EVV system telephone/audio only or Appbased?A: The CDE will manage Electronic Visit Verification.Bidders will include proposed options in theirresponses to the CDE procurement Request forProposal.1/22/1929
Next webinars:2/19/19 @ 2:30pm3/19/19 @ 10:00am4/23/19 @ 10:00amPlease send any suggestions you have toimprove the Webinars to:CDE@dshs.wa.gov1/22/1930
Stay ConnectedSign up for s/WADSHSALTSA/subscriber/newSelect Consumer Directed Employer under “News and Resources”Visit the CDE Website: https://www.dshs.wa.gov/altsa/cdeEmail the Project: CDE@dshs.wa.gov1/22/1931
TransformingLivesMarilee FosbreCDE Project DirectorMarilee.Fosbre@dshs.wa.govDennis ElonkaCDE Project ManagerDennis.Elonka@dshs.wa.govKindra BenavidezOrganizational Change ManagerKindra.Benavidez@dshs.wa.govPO Box 45050, Olympia, WA 98504 www.dshs.wa.gov
timesheets? A: IPs will begin using Electronic Visit Verification (EVV) at the time the CDE is implemented. Providers will be required to clock in and out as well as provide the additional information required by the 21st Century Cures Act. The vendor will provide multiple options for this data entry including one that will meet EVV needs in the
