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Women’s Council of REALTORS THE ART OF LEADERSHIPPERSUASION&NEGOTIATION
Women’s Council ofREALTORS #LeadersMadeHere
Women’s Council of REALTORS
Women’s Council of REALTORS ConflictThe Leader inLeadershipNegotPeriationnoisuas
Women’s Council of REALTORS
Women’s Council of REALTORS Leadership SkillsPERSUASIONINFLUENCENEGOTIATION
Women’s Council of REALTORS The Difference Between Persuasion & InfluencePersuasionActionInfluenceWho You AreConvincing Someone ToDo What You Want ThemTo Do.Influence HappensBecause of Your AbilityTo Inspire Others.
Women’s Council of REALTORS “ Have Influence Will Persuade” They Are RelatedButIf I Influence People It Makes Me MorePersuasiveThe More Persuasive I Am It Allows Me to BuildInfluence
Women’s Council of REALTORS QUESTIONCan You Negotiate WithoutUsing the Skill of Persuasion ?ORCan You Be PersuasiveWithout Negotiating ?
Women’s Council of REALTORS The Persuasion ProcessAssessing The Preferences Needs Of Individual Or GroupAsk About Preferences or Requirements Before Presenting SolutionEstablish Rapport With Individual or GroupThis Is A Never Ending ProcessClearly Articulate The Benefits Of AcceptingProposed Course of ActionFocusing On The Benefits Of The Proposal – The “Value Added Proposition
Women’s Council of REALTORS The Persuasion ProcessActively Listening To The Concerns& Uncover Any Objections.Objections Will Be Easier To Overcome If You Make Effort To Listen & RespectOthers Concerns About A New Project or VentureConstruct Scenarios To Overcome Any ObjectionsMost Challenging Stage Of Persuasive ProcessPredict To Be Able To Present Counterpoints
Women’s Council of REALTORS The Persuasion ProcessDemonstrate Transparency In The ProcessIt Is Your Willingness To Recognize Valid Objections To The PlanModify The Plan/Proposal As NeededTo Find Common GroundKnow Ahead Of Time Which Parts Are Flexible
Women’s Council of REALTORS The Persuasion ProcessClarification Of The ProcessExplain The Anticipated Consequences Of An Agreement Is CrucialConduct Follow-upFollow-up Builds Rapport, Track Success Of The Agreed Venture& Determine Any Lingering Doubts
Women’s Council of REALTORS The Persuasion ProcessPersuasive SpeechThis Is The Type Of Speech ThatIs Delivered With A PurposeCommunication Is To Accomplish A Specific GoalTo Ensure Acceptance Of The Point Of ViewTo Bring About A Change In OthersTo Reach Subconscious LevelTo Prompt The Listener To TAKE ACTION
Women’s Council of REALTORS The Persuasion Process3 Forms Of Rhetoric To Influence PeopleCredibility The Speaker Exude An Aura Of KnowledgeEmotional Appeal Used To Persuade Through CompassionNeed or FearLogical Appeal To Provide Evidence Or Reasons ToSupport The Appeal
Women’s Council of REALTORS The Persuasion ProcessOther FactorsBody LanguageTone & Inflection of VoiceConfidence LevelsKnowledge
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Women’s Council of REALTORS 8 Steps To PersuasionIdentify The ProblemCheck For ConfirmationIdentify Consequence OfThe ProblemEnsure Solution isBeneficialIdentify The ChosenSolutionReserve JudgementIdentify Consequence OfThe SolutionNever Correct YourTarget
Women’s Council of REALTORS The Purpose of NegotiatingTo Reach An Agreement ThatWill Result In Mutual Benefits.Each Party Tries To Come To AnAgreement That Will ServeIts Own Interest.
Women’s Council of REALTORS NegotiationNegotiating Successfullyis a process where twoor more parties withdifferent needs & goalsdiscuss an issue to findmutually acceptablesolution.
Women’s Council of REALTORS NEGOTIATION PROCESSThe Five Steps of The Negotiation Process1.2.3.4.5.Preparation & PlanningDefinition of Ground RulesClarification & JustificationBargaining & Problem SolvingClosure & Implementation
Women’s Council of REALTORS NEGOTIATION PROCESSAs A LEADER80% Of Your Communication CouldBe Described As A Form OfNegotiationMINDSET OF A NEGOTIATOR
Women’s Council of REALTORS NEGOTIATION PROCESSNegotiation Is An ART A SkillWITHOUT This Skill Most Leaders WILL NOTBe Able To Make Sensible DecisionsWILL NOT Be Able to INSPIRE MOTIVATE &ENGAGE Their Team Which Is The GOAL
Women’s Council of REALTORS NEGOTIATION PROCESSREALITY CHECKIt is NOT Easy To Make People LIKE YouAll You Have To Do Is Make Them TRUST You First
Women’s Council of REALTORS NEGOTIATION PROCESSTo Master The Art of Negotiation You Must BeGOOD AT INFLUENCING PEOPLESWAY PERCEPTIONMAINTAIN POSITIVE RELATIONSHIPS
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THANK YOUDeborah T. GilmoreREALTOR orman.comtatumdj@bellsouth.net“The Art of Leadership Persuasion & Negotiation”
Women’s Council of REALTORS “The Art of Leadership Persuasion & Negotiation”May 2019This Presentation is the Official Property of theWomen’s Council of REALTORS . It is not to bealtered or presented without the permission ofthe Women’s Council of REALTORS . Women’sCouncil of REALTORS reserves the right toassign a Presenter or Instructor to teach orpresent the contents of this presentation to agroup. It can be use by those in a Leadershipposition as a Study Guide in preparation fortheir leadership position.
“The Art of Leadership Persuasion & Negotiation” This Presentation is the Official Property of the Women’s Council of REALTORS . It is not to be altered or presented without the permission of the Women’s Council of REALTORS . Women’s Council of REALTORS reserves