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New MexicoBOARD OF BARBERS and COSMETOLOGISTSBODY ARTTATTOO / Permanent Cosmetic Tattoo / Body PiercingCandidate HandbookSeptember 2014Professional Credential Services, Inc.Page 1
Quick ReferenceSTEP ONE: COMPLETE APPLICATION Apply with New Mexico Board for Examination ApprovalRegister online with PCSSTEP TWO: TAKE EXAMINATIONS Schedule Theory Examination with PSICONTACT INFORMATIONProfessional Credential Services (PCS)PSI ExamsRegular Mailing AddressScheduling: (800) 733‐9267Fax: (702) 932‐2666Website: www.candidate.psiexams.comAttn: New Mexico CoordinatorP.O. Box 198768Nashville, Tennessee 37219‐8768New Mexico Regulation and LicensingDepartment of Barbers and CosmetologistsCourier Mailing AddressMailing AddressAttn: New Mexico Coordinator150 Fourth Avenue NorthSuite 800Nashville, Tennessee 37219P.O. Box 25101Santa Fe, New Mexico 87504Customer Service: (888) 822‐3272Email: nmcos@pcshq.comWebsite: http://www.pcshq.comTelephone: (505) 476‐4622Fax: (505) 476‐4646Website: http://www.rld.state.nm.us/boards/Barbers‐and Cosmetolgists.aspxProfessional Credential Services, Inc.Page 2
Application ProcessCandidate reviews requirements for licensureprovided in Candidate Handbook available athttp://www.pcshq.com.Candidate completes online registration anduploads requirements to homepage athttp://www.pcshq.com.Candidate applies to the NM Board forexamination.New Mexico Board sends eligibility toPCS via email.PCS approves candidate andsends ATT via email tocandidate.PCS emails score notices to candidatewithin 10 business days after examCandidate receives score via email andmails License Fee Notice to NM Board iftheory exam is passed.NM State Board issues license to candidate.Professional Credential Services, Inc.Page 3
ContentsQuick Reference . 2Application Process . 3Introduction . 5State Licensure Requirements . 5Examination Fees . 5Special Accommodations . 5Registration Requirements . 6Reinstatement. 6Reciprocity . 6PCS Account Set‐Up . 6PCS Online Registration . 7PCS Candidate Homepage. 8Logging into your Homepage . 8Application Status . 9Reprinting Documents . 10Examination Rescheduling . 11Approval Process. 11Examination Scheduling . 12Theory Examination Scheduling . 12Examination Day Requirements. 12General Examination Policies. 13Examination Results . 14Change of Information . 15National TATTOOING Written Examination . 17National MICROPIGMENTATION Written Examination (Permanent Cosmetic Tattoo) . 18National BODY PIERCING Written Examination . 20Professional Credential Services, Inc.Page 4
IntroductionThe Candidate Handbook is intended to help you to prepare and to understand the processes andprocedures for scheduling your examination(s). The Board is responsible for licensing and regulating theprofessions of Body Art (Tattoo, Permanent Cosmetic Tattoo and Body Piercing) in the State of NewMexico. The Board has contracted with Professional Credential Services (“PCS”) to provideadministrative examination services. The Board, through PCS, will exclusively use the National‐Interstate Council of State Boards of Cosmetology (“NIC”) examinations. Candidates are required toapply directly to the Board. Any questions regarding your application or eligibility should be directed tothe Board office. The Board will have the final authority to approve the issuance of a license.State Licensure RequirementsIn order to receive a Body Art license in the State of New Mexico, you must meet the followingrequirements: Receive Board Approval Pass the NIC Theory (Written) and State Law examinations.Training Expiration LimitPursuant to New Mexico Regulation 16.34.2.8A(2) , all required examinations must be taken andpassed within 24 months of the date training was completed.After 24 months have passed from the date training was completed you will be required to reapply withthe Board.3 x Exam Fail LimitPursuant to New Mexico Regulation 16.36.2.14(G) Any candidate who does not meet the minimumpassing score after three attempts shall be required to enroll or re‐enroll in an apprentice program.Examination FeesFees are due at the time you register online with PCS. Visa, Master Card, or Discover cards are accepted.Carefully review requirements for testing PRIOR to registering online with PCS. Fees are non‐refundable.Examination TypeTheory onlyFirst Time Fees 130.00Re‐Exam Fees 130.00Special AccommodationsIf you require special accommodations under the Americans with Disabilities Act, you must submit an ADA Request Formalong with supporting medical documentation. You may download a copy of this form by going to the Forms section ofthe New Mexico Body Art (Tattoo, PCT or Body Piercing) page at http://www.pcshq.com.Professional Credential Services, Inc.Page 5
Registration RequirementsOnce an online account and registration page has been completed with PCS, the following items may be uploaded toyour homepage.1.A current 2x2 passport type photo. This may be up‐loaded onto your PCS Homepage.ReinstatementHow to Reinstate an Expired License1.If you hold a license that has been expired for less than one year, please contact the Board at (505) 476 4622or visit http://www.rld.state.nm.us/boards/Barbers and Cosmetologists.aspx for further information.2.If you hold a license that has been expired for more than one year, you must reapply with the Board.ReciprocityHow to Reciprocate an Out of State License1.If you hold a license in another state and would like to obtain a NM license, contact the Board at (505) 476 4622or visit http://www.rld.state.nm.us/boards/Barbers and Cosmetologists.aspx for further information.PCS Account Set‐UpBefore you are able to complete an online application with PCS, you must first become a registered user within thewebsite. To do so, please follow the steps below.1.2.3.4.5.6.7.Go to http://www.pcshq.comClick Applicants & CandidatesClick Cosmetology & BarberingClick New MexicoClick Tattoo, Permanent Cosmetic Tattoo or Body PiercingClick Create an Account (First Time)Creating a PCS Account (first time users only); enter valid, unique e‐mail address, your first and last name,date of birth, and Social Security number.8. Enter RECaptcha information as prompted; click Create Account9. Check your e‐mail account for a PCS system generated e‐mail.10. Click link in e‐mail to verify account information and create PCS password.11. Click Enable Account A unique e‐mail address must be provided to create a PCS Account (i.e. more than one user cannot providethe same e‐mail address).Professional Credential Services, Inc.Page 6
PCS Online RegistrationOnce you have created your PCS account, you are then ready to complete the online registration page.1.2.3.4.5.6.7. Complete steps 1‐5 listed above.Click LOGIN HERE (If you have already created an account))Enter e‐mail address and password provided during account set‐up.You are now in the online registration; select appropriate license type (i.e. Tattoo).Continue with online registration until all required fields have been completed.Choose the examinations you wish to take.Select Payment Option.You must complete the online registration using your legal name – the name which appears on your currentgovernment issued photo identification (i.e. Driver’s License).Professional Credential Services, Inc.Page 7
PCS Candidate HomepageLogging into your Homepage1.2.3.4.Go to http://www.pcshq.comClick Client PortalEnter e‐mail address and passwordClick Log InProfessional Credential Services, Inc.Page 8
Application StatusYou may check the status of your online registration 24/7 by logging into your PCS account. As items are received,green check boxes will appear under the Application Approval Requirements section of the Active Applicationsbox.How do I know if my application is approved?If an application has been approved, a green check will appear in the Final Review Box under Active Applications.Professional Credential Services, Inc.Page 9
Reprinting DocumentsYou may reprint information concerning your examinations, payment receipts, and/or scores by logginginto your Homepage. Click Print Score Notice option next to item you wish to reprint a score notice Click Reprint option next to item you wish to print a receipt.Professional Credential Services, Inc.Page 10
Examination ReschedulingIf you have missed or failed an examination, you may reschedule online with a credit card by logginginto your Homepage. To reschedule theory examination, click Reschedule Theory under the Active Applicationsbox.Approval ProcessOnce the online registration page has been completed (payment has been made), the coordinator willreceive notification. PCS will review the Eligibility List to see if you name has been received from the NMBoard as eligible to sit for the examination you have applied for. If you name appears on the EligibilityList and all eligibility requirements have been met, you will be approved to take the examination.Examination NotificationOnce your application has been approved, PCS will forward the following notifications via e‐mail.1. A Theory Authorization to Test (ATT) letter will be sent via email within one business day of yourfinal review.! If you do not receive any emails within the time frame listed above, it is your responsibility to checkyour PCS account and reprint this information. If you are unable to access your account, it is yourresponsibility to contact PCS at (888) 822‐3272.Professional Credential Services, Inc.Page 11
Examination SchedulingTheory Examination SchedulingOnce you have received your ATT letter, you must contact PSI to schedule your theory appointment. Schedule online – http://www.psiexams.com Schedule with PSI representative at (800) 733‐9267 (Monday – Friday 7:30 AM to 8:00 PM EST,Saturday 11:00 AM to 5:00 PM EST) Schedule with PSIs Interactive Voice Response System at (800) 733‐9267.Examination Day RequirementsWhat do I need to take with me to the examination? Two (2) forms of identification. One form must be a government issued photo id (see below)If you fail to bring these items, you will not be allowed to take the examination and you will forfeit yourexamination fee.Acceptable Forms of IdentificationBoth forms of Identification must be listed under the same name that is listed on your PCS account.Primary ID (current, non‐expired Governments Issued ID) State issued Driver’s LicenseState issued Identification CardUS Government issued PassportUS Government issued Military Identification CardUS Government issued Alien Registration CardSecondary ID (signature, non‐expired) Credit Card or Debit (ATM) Card Social Security Card US issued Birth Certificate An alternate form of Primary ID (i.e. if you have a Driver’s License, you can bring your USPassport as a Secondary ID)ArrivalYou must arrive at the test center at least thirty (30) minutes prior to your examination for registration.If you arrive past your examination time, you will not be permitted to test.Professional Credential Services, Inc.Page 12
General Examination PoliciesSecurity PolicySuspected security breaches during either the theory or practical test administrations, such as an act ofimpersonation, creating a disturbance, giving or receiving unauthorized information or aiding othercandidates, attempting to remove test information by any means, possessing prohibited materials orsharing supplies may be sufficient cause to dismiss you from the examination site or to invalidate orcancel your scores. Suspected breaches may be identified by observation or suspicion by the test centerstaff, or may be evidenced by subsequent statistical analysis of examination materials. PCS reserves theright to investigate each incident of misconduct and will report such incidents directly to the Board. TheBoard will make all final decisions on examination score invalidations or cancellations. No visitors,guests or children are allowed in the test center.Copyrighted Examination QuestionsAll test questions are the express copyrighted property of NIC. It is forbidden under federal copyrightlaw to copy, reproduce, record, distribute or display these test questions by any means, in whole or inpart. Doing so may subject you to severe civil and criminal penalties, including prison incarcerationand/or fined up to 250,000 for criminal violations.Prohibited ItemsTobacco, food, beverages, purses, notebooks, magazines, backpacks, briefcases, hats, caps, referencebooks or electronic devices such as cameras, computers or computerized devices, iPods, radios,recording devices, cell phones, calculator watches, reproduction equipment are strictly prohibited inthe examination room. Failure to comply with any of these conditions may result in your immediatedismissal, and your actions reported to the proper authorities. PCS is not responsible for any personalitems brought to the examination site.Environmental DistractersAlthough every attempt is made to provide a quiet and comfortable test environment, noise and roomtemperature may be an unforeseen and unavoidable distracter. It is suggested that you wear the type ofclothing that would allow you to adapt to a cooler or warmer climate at the testing site.Professional Credential Services, Inc.Page 13
Examination ResultsScore NoticesAn official score notice will be e‐mailed to you at least 10 business days after your examination date. Anunofficial pass or fail notice will be provided to you by PSI after you take the theory examination. If youdo not receive an e‐mail within this time frame, you may print a score notice by logging into your PCSaccount.State Score RequirementsThe minimum score required to pass both the theory and practical examination is 75. If you fail anexamination, PCS will provide a strengths and weakness report (located at bottom of score notice) andinformation on how to re‐apply online.State Score RequirementsOnce you passed the theory examination, you will receive a Notice of Completion and a Licensure FeeNotice. Mail this form with the required fees to the Board Office so that your license can be issued. It isnot necessary to notify the Board Office once you pass an examination; they are provided scoreinformation on a daily basis.Rescheduling PolicyYou may reschedule your theory examination without forfeiting your fee by contacting PSI at least 2business days prior to your scheduled date. You may call (800) 733‐9267 or fax (702) 932‐2666. Youmay also use the automated system using a touch‐tone phone (24 hours a day) to cancel or rescheduleyour examination.Inclement Weather PolicyIn the event of inclement weather or similar emergency, a scheduled examination may be canceled ordelayed. However, this decision is made only in rare instances and at the discretion of PCS and/or PSI. Ifa test center is open for testing, and you choose not to appear for your scheduled examination, your feewill be forfeited.Professional Credential Services, Inc.Page 14
Change of InformationDirectionsComplete the following form – all applicable areas of this form should be completed in orderfor PCS to properly locate and updated your account.If you need to update your name, you must provide a copy of your marriage certificate, divorcedecree or other court documentation that confirms your name change.Email: nmcos@pcshq.comPrint your name as it appears on your Application below.Name:Street:City:State: Zip:Print your updated name or address below.Name:Street:City:State: Zip:Print Social Security Number:Sign and Date your Request:Signature: Date:Professional Credential Services, Inc.Page 15
Formal ComplaintsIf you have a complaint regarding any aspect of the application and examination process, youmust submit a formal written complaint. Complaints should be filed with PCS within 48 hoursof incident. Please include the following information along with a detailed description of theincident: First and Last NameCandidate ID# or email addressState in which you are applying for a licenseDate and location of incident(1) E‐Mail Complaint to:nmcos@pcshq.com(2) Mail Complaint to:Professional Credential Services, Inc.Attn: New Mexico CoordinatorP.O. Box 198768Nashville, Tennessee 37219‐8768Complaint Review ProcessUpon receipt of your complaint, PCS will thoroughly review all necessary information. A writtenreply will be sent to you within 5‐7 business days.Professional Credential Services, Inc.Page 16
National TATTOOING Written ExaminationProfessional Credential Services, Inc.Page 17
National MICROPIGMENTATION Written Examination (Permanent Cosmetic Tattoo)Professional Credential Services, Inc.Page 18
Professional Credential Services, Inc.Page 19
National BODY PIERCING Written ExaminationProfessional Credential Services, Inc.Page 20
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Frequently Asked QuestionsGeneral Questions1.What is NIC?NIC is the abbreviation for the National Interstate Council of State Boards of Cosmetology, Inc. NIC is thefounder of national testing for cosmetology, and cosmetology related fields.2.Are the NIC examinations offered in other languages?All NIC practical examinations are administered in English. The NIC theory examination is administered inEnglish, Spanish, and Vietnamese.3.What if I do not know what a task means on the NIC practical examination?All questions and tasks are referenced to all textbooks listed in this Candidate Handbook. The informationmust be the same in all referenced textbooks in order for it to be used on the examination. NIC has aNational Textbook Committee that works with the textbook companies to ensure the information isconsistent and correct.4.Will I be evaluated on technique?NIC examinations do not evaluate technique. The Candidate Handbook lists the tasks that are evaluated.5.What if I have an emergency during the practical examination?You may ask to speak with the examination proctor if you are experiencing an emergency situation.Problems with the kit or supplies are not an emergency situation and you should do the best you can withwhat you have available.6.What if I need to use the restroom during the practical examination?You may ask the examiner to be excused to use the restroom; you will be asked to sign out and back intothe examination. The examinations will continue and they will not be permitted extra time.7.What should I do if I cut myself during the examination?You are expected to follow the NIC Health and Safety Standards; failure to do so may result inyour dismissal from the examination. Please refer to the page in this handbook that outlines theNIC Health and Safety Standards procedures.Professional Credential Services, Inc.Page 22
BOARD OF BARBERS and COSMETOLOGISTS . theory exam is passed. NM State Board issues license to candidate. . PCS will review the Eligibility List to see if you name has been received from the NM Board as eligible to sit for the examination you have applied for. .
