Annual Notice Of Change

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2022Annual Notice of ChangeAmerican Health Advantage of Texas (HMO I-SNP) H6891 001January 1, 2022 – December 31, 2022Toll-free: 1-855-521-0628 (TTY/TDD 711)Hours: 8:00 a.m. to 8:00 p.m.7 days a week: Oct. 1, 2021– Mar. 31, 2022Monday – Friday: Apr 1, 2022 – Sep. 30, 2022TX.AmHealthPlans.comY0144 ANOCP00122 M

American Health Advantage of Texas (HMO I-SNP) offered byAmerican Health Plan of TX, Inc.Annual Notice of Changes for 2022You are currently enrolled as a member of American Health Advantage of Texas (HMO I-SNP).Next year, there will be some changes to the plan’s costs and benefits. This booklet tells aboutthe changes. You have from October 15 until December 7 to make changes to your Medicarecoverage for next year.What to do now1. ASK: Which changes apply to you Check the changes to our benefits and costs to see if they affect you. It’s important to review your coverage now to make sure it will meet your needs nextyear. Do the changes affect the services you use? Look in Section 1 for information about benefit and cost changes for our plan. Check the changes in the booklet to our prescription drug coverage to see if theyaffect you. Will your drugs be covered? Are your drugs in a different tier, with different cost sharing? Do any of your drugs have new restrictions, such as needing approval from us before youfill your prescription? Can you keep using the same pharmacies? Are there changes to the cost of using thispharmacy? Review the 2022 Drug List and look in Section 1.6 for information about changes to ourdrug coverage. Your drug costs may have risen since last year. Talk to your doctor about lower costalternatives that may be available for you; this may save you in annual out-of-pocketcosts throughout the year. To get additional information on drug prices visitgo.medicare.gov/drugprices, and click the “dashboards” link in the middle of the secondNote toward the bottom of the page. These dashboards highlight which manufacturershave been increasing their prices and also show other year-to-year drug priceinformation. Keep in mind that your plan benefits will determine exactly how much yourown drug costs may change.OMB Approval 0938-1051 (Expires: February 29, 2024)

Check to see if your doctors and other providers will be in our network next year. Are your doctors, including specialists you see regularly, in our network? What about the hospitals or other providers you use? Look in Section 1.3 for information about our Provider Directory. Think about your overall health care costs. How much will you spend out-of-pocket for the services and prescription drugs you useregularly? How much will you spend on your premium and deductibles? How do your total plan costs compare to other Medicare coverage options? Think about whether you are happy with our plan.2. COMPARE: Learn about other plan choices Check coverage and costs of plans in your area. Use the personalized search feature on the Medicare Plan Finder atmedicare.gov/plan-compare website. Review the list in the back of your Medicare & You 2022 handbook. Look in Section 2.2 to learn more about your choices. Once you narrow your choice to a preferred plan, confirm your costs and coverage onthe plan’s website.3. CHOOSE: Decide whether you want to change your plan If you don't join another plan by December 7, 2021, you will be enrolled in AmericanHealth Advantage of Texas (HMO I-SNP). To change to a different plan that may better meet your needs, you can switch plans orswitch to Original Medicare (either with or without a separate Medicare prescription drugplan) at any time.Additional Resources This document is available for free in Spanish. Please contact our Member Services number at 1-855-521-0628 for additionalinformation. (TTY/TDD users should call 711). Hours are October 1st through March31st 8:00 A.M. to 8:00 P.M., seven days a week; April 1st through September 30th are8:00 A.M. to 8:00 P.M., Monday through Friday.

This document may be available in an alternate format (Large Print, etc.). Please contactMember Services for more information. Phone numbers are printed on the back cover ofthis booklet. Coverage under this Plan qualifies as Qualifying Health Coverage (QHC) andsatisfies the Patient Protection and Affordable Care Act’s (ACA) individual sharedresponsibility requirement. Please visit the Internal Revenue Service (IRS) website lies for more information.About American Health Advantage of Texas (HMO I-SNP) American Health Advantage of Texas (HMO I-SNP) is a Health MaintenanceOrganization (HMO) with a Medicare contract. Enrollment in American HealthAdvantage of Texas (HMO I-SNP) depends on the contract renewal. When this booklet says “we,” “us,” or “our,” it means American Health Plan of TX, Inc.When it says “plan” or “our plan,” it means American Health Advantage of Texas (HMOI-SNP).Y0144 ANOCP00122 M

American Health Advantage of Texas Annual Notice of Changes for 20221Summary of Important Costs for 2022The table below compares the 2021 costs and 2022 costs for American Health Advantage ofTexas (HMO I-SNP) in several important areas. Please note this is only a summary ofchanges. A copy of the Evidence of Coverage is located on our website atTX.AmHealthPlans.com. You may also call Member Services to ask us to mail you an Evidenceof Coverage.CostMonthly plan premium*2021 (this year)2022 (next year) 22.50 25.10 203 203* Your premium may be higher orlower than this amount. SeeSection 1.1 for details.DeductibleThese are the 2021cost-sharing amountsand may change for2022. The plan willprovide updated ratesas soon as they arereleased.Maximum out-of-pocket amountThis is the most you will payout-of-pocket for your covered PartA and Part B services.(See 2.2 for details.) 7,550 7,550Doctor office visitsPrimary care visits: 0copay per visitPrimary care visits: 0copayment per visitSpecialist visits: 20% of thecosts per visitSpecialist visits: 20%of the costs per visit

American Health Advantage of Texas Annual Notice of Changes for 2022CostInpatient hospital staysIncludes inpatient acute, inpatientrehabilitation, long-term carehospitals and other types ofinpatient hospital services.Inpatient hospital care starts theday you are formally admitted tothe hospital with a doctor’s order.The day before you are dischargedis your last inpatient day.22021 (this year)For each Medicarecovered stay:Deductible for eachbenefit period: 1,484Days 1—60: 0Days 61-90: 371 per dayReserve days 91 & beyond: 742 per day2022 (next year)For each Medicarecovered stay:Deductible for eachbenefit period: 1,484Days 1-60: 0Days 61-90: 371 perdayReserve days 91 &beyond: 742 per dayThese are the 2021cost-sharing amountsand may change for2022. The plan willprovide updated ratesas soon as they arereleased.Part D prescription drugcoverage(See Section 1.6 for details.) Deductible: 445 Coinsurance during theInitial Coverage Stage:25% of total cost ofdrugs Deductible: 480Coinsurance during theInitial Coverage Stage: 25% of total cost ofdrugs

American Health Advantage of Texas Annual Notice of Changes for 20223Annual Notice of Changes for 2022Table of ContentsSummary of Important Costs for 2022 . 1SECTION 1Changes to Benefit and Cost for Next Year . 4Section 1.1 – Changes to the Monthly Premium . 4Section 1.2 – Changes to Your Maximum Out-of-Pocket Amount . 4Section 1.3 – Changes to the Provider Network . 5Section 1.4 – Changes to the Pharmacy Network . 6Section 1.5 – Changes to Benefits and Costs for Medical Services . 6Section 1.6 – Changes to Part D Prescription Drug Coverage . 10SECTION 2Deciding Which Plan to Choose . 12Section 2.1 – If you want to stay in American Health Advantage of Texas (HMO I-SNP) . 13Section 2.2 – If you want to change plans . 14SECTION 3Deadline for Changing Plans. 14SECTION 4Programs That Offer Free Counseling about Medicare . 15SECTION 5Programs That Help Pay for Prescription Drugs . 15SECTION 6Questions? . 16Section 6.1 – Getting Help from American Health Advantage of Texas (HMO I-SNP) . 16Section 6.2 – Getting Help from Medicare . 17

American Health Advantage of Texas Annual Notice of Changes for 20224SECTION 1 Changes to Benefit and Cost for Next YearSection 1.1 – Changes to the Monthly PremiumCostMonthly premium(You must also continue to pay yourMedicare Part B premium.)2021 (this year)2022 (next year) 22.50 25.10 Your monthly plan premium will be more if you are required to pay a lifetime Part D lateenrollment penalty for going without other drug coverage that is at least as good asMedicare drug coverage (also referred to as “creditable coverage”) for 63 days or more. If you have a higher income, you may have to pay an additional amount each monthdirectly to the government for your Medicare prescription drug coverage. Your monthly premium will be less if you are receiving “Extra Help” with yourprescription drug costs. Please see Section 6.2 regarding “Extra Help” from Medicare.Section 1.2 – Changes to Your Maximum Out-of-Pocket AmountTo protect you, Medicare requires all health plans to limit how much you pay “out-of-pocket”during the year. This limit is called the “maximum out-of-pocket amount.” Once you reach thisamount, you generally pay nothing for covered Part A and Part B services for the rest of the year.

American Health Advantage of Texas Annual Notice of Changes for 2022Cost2021 (this year)Maximum out-of-pocket amountYour costs for covered medicalservices (such as copays anddeductibles) count toward yourmaximum out-of-pocket amount.Your plan premium and your costsfor prescription drugs do not counttoward your maximum out-ofpocket amount. 7,55052022 (next year)There is no change for theupcoming benefit year.Section 1.3 – Changes to the Provider NetworkThere are changes to our network of providers for next year. An updated Provider Directory islocated on our website at TX.AmHealthPlans.com. You may also call Member Services forupdated provider information or to ask us to mail you a Provider Directory. Please review the2022 Provider Directory to see if your providers (primary care provider, specialists,hospitals, etc.) are in our network.It is important that you know that we may make changes to the hospitals, doctors and specialists(providers) that are part of your plan during the year. There are a number of reasons why yourprovider might leave your plan, but if your doctor or specialist does leave your plan, you havecertain rights and protections summarized below: Even though our network of providers may change during the year, we must furnish youwith uninterrupted access to qualified doctors and specialists. We will make a good faith effort to provide you with at least 30 days’ notice that yourprovider is leaving our plan so that you have time to select a new provider. We will assist you in selecting a new qualified provider to continue managing your healthcare needs. If you are undergoing medical treatment you have the right to request, and we will workwith you to ensure, that the medically necessary treatment you are receiving is notinterrupted. If you believe we have not furnished you with a qualified provider to replace yourprevious provider or that your care is not being appropriately managed, you have theright to file an appeal of our decision.

American Health Advantage of Texas Annual Notice of Changes for 2022 6If you find out your doctor or specialist is leaving your plan, please contact us so we canassist you in finding a new provider to manage your care.Section 1.4 – Changes to the Pharmacy NetworkAmounts you pay for your prescription drugs may depend on which pharmacy you use. Medicaredrug plans have a network of pharmacies. In most cases, your prescriptions are covered only ifthey are filled at one of our network pharmacies.There are changes to our network of pharmacies for next year. An updated Pharmacy Directoryis located on our website at TX.AmHealthPlans.com. You may also call Member Services forupdated provider information or to ask us to mail you a Pharmacy Directory. Please review the2022 Pharmacy Directory to see which pharmacies are in our network.Section 1.5 – Changes to Benefits and Costs for Medical ServicesWe are changing our coverage for certain medical services next year. The information belowdescribes these changes. For details about the coverage and costs for these services, see Chapter 4,Medical Benefits Chart (what is covered and what you pay), in your 2022 Evidence of Coverage.Opioid treatment program servicesMembers of our plan with opioid use disorder (OUD) can receive coverage of services to treatOUD through an Opioid Treatment Program (OTP) which includes the following services: U.S. Food and Drug Administration (FDA)-approved opioid agonist and antagonistmedication-assisted treatment (MAT) medications. Dispensing and administration of MAT medications (if applicable) Substance use counseling Individual and group therapy Toxicology testing Intake activities Periodic assessmentsCostDialysis services2021 (this year)Prior authorization isrequired for dialysisservices provided by outof-network provider whileinside the plan servicearea.2022 (next year)Prior authorization is notrequired for dialysisservices provided by outof-network providerwhile inside the planservice area.

American Health Advantage of Texas Annual Notice of Changes for 2022CostHearing servicesMedicare covered hearing examPhysical therapy, occupationaltherapy and speech languagetherapy servicesCovered services include: physicaltherapy (PT), occupational therapy(OT), speech language therapy (ST).Outpatient rehabilitation services areprovided in various outpatient settings,such as hospital outpatientdepartments, independent therapistoffices, skilled nursing facility andComprehensive OutpatientRehabilitation Facilities (CORFs).2021 (this year)In-network plandeductible applies forMedicare-coveredservices.72022 (next year)In-network plandeductible does notapply for Medicarecovered services.You pay 20% of the cost You pay 0 copay forfor Medicare-coveredMedicare-coveredPT/OT/ST servicesservices.rendered at a long-termPrior is authorizationcare (LTC) residence.required.You pay 20% of thecost of the cost forMedicare-coveredPT/OT/ST services inanother outpatientsetting.Prior authorization isrequired for anyMedicare-coveredPT/OT/ST servicesrendered outside of along-term care (LTC)residence.

American Health Advantage of Texas Annual Notice of Changes for 2022Opioid treatment programservicesYou pay nocopayment orcoinsurance forMedicare-coveredopioid treatmentprogram services.Opioid use disorder(OUD) services arecovered under Pat Bof Original Medicare.Members of our planreceive coverage forthese services throughour plan. Coveredservices include: FDA-approvedopioid agonist andantagonistmedicationassisted treatmentmedications andthe dispensing andadministration ofsuch medications,if applicable Substance usecounseling Individual andgroup therapy Toxicology testingPrior authorization isrequired.In-network plandeductible applies forMedicare-coveredservices.8You pay no copaymentor coinsurance forMedicare-coveredopioid treatmentprogram services.Members of our planwith opioid use disorder(OUD) can receivecoverage of services totreat OUD through anOpioid TreatmentProgram (OTP) whichincludes the followingservices: U.S. Food and DrugAdministration(FDA)-approvedopioid agonist andantagonistmedication-assistedtreatment (MAT)medications. Dispensing andadministration ofMAT medications(if applicable) Substance usecounseling Individual and grouptherapy Toxicology testing Intake activities PeriodicassessmentsPrior Authorization isnot required.In-network plandeductible does notapply for Medicarecovered services.

American Health Advantage of Texas Annual Notice of Changes for 2022Cost2021 (this year)92022 (next year)Outpatient diagnosticprocedures/testIn-network plandeductible applies forMedicare-coveredservices.In-network plandeductible does notapply for Medicarecovered services.Telehealth servicesYou pay nothing forMedicare-coveredservices (Certaintelehealth services,including: PrimaryCare PhysicianServices; PhysicianSpecialist Services;Individual Sessionsfor Mental HealthSpecialty Services;and IndividualSessions forPsychiatric Services).You pay nothing forMedicare-coveredservices (Certaintelehealth services,including: Primary CarePhysician Services;Physician SpecialistServices; IndividualSessions for MentalHealth SpecialtyServices; Group Sessionfor Mental HealthSpecialty Services;Individual Sessions forPsychiatric Services;and Group Sessions forPsychiatric Services).Vision careIn-network plandeductible appliesfor Medicarecovered servicesIn-network plandeductible does notapply for Medicarecovered servicesMedicare covered eye exam andeyewear

American Health Advantage of Texas Annual Notice of Changes for 2022Cost2021 (this year)Supplemental benefit:Hearing services102022 (next year)Hearing Aid:Hearing Aid:The plan will pay anannual maximumamount up to 500 forboth ears combinedper year. Must use aPlan approvedprovider/supplier.The plan will covertwo hearing aids peryear, one per eachear. There is anannual maximumamount up to 500per each ear, per year.1 fitting/evaluationfor hearing aids peryear.Must use a Planapprovedprovider/supplier.Fitting/evaluation forhearings aids are notlimited.Supplemental benefit:In home/out of home supportservicesYou pay nothing for upto forty-five (45) hoursper year for covered InHome support services.You pay nothing for upto forty-eight (48)hours per year forcovered In Homesupport services.Section 1.6 – Changes to Part D Prescription Drug CoverageChanges to Our Drug ListOur list of covered drugs is called a Formulary or “Drug List.” A copy of our Drug List isprovided electronically. You can get the complete Drug List by calling Member Services (seethe back cover) or visiting our website (TX.AmHealthPlans.com).We made changes to our Drug List, including changes to the drugs we cover and changes to therestrictions that apply to our coverage for certain drugs. Review the Drug List to make sureyour drugs will be covered next year and to see if there will be any restrictions.If you are affected by a change in drug coverage, you can: Work with your doctor (or other prescriber) and ask the plan to make an exceptionto cover the drug. We encourage current members to ask for an exception before nextyear.

American Health Advantage of Texas Annual Notice of Changes for 202211o To learn what you must do to ask for an exception, see Chapter 9 of yourEvidence of Coverage (What to do if you have a problem or complaint (coveragedecisions, appeals, complaints)) or call Member Services. Work with your doctor (or other prescriber) to find a different drug that we cover.You can call Member Services to ask for a list of covered drugs that treat the samemedical condition.In some situations, we are required to cover a temporary supply of a non-formulary drug in thefirst 90 days of the plan year or the first 90 days of membership to avoid a gap in therapy. (Tolearn more about when you can get a temporary supply and how to ask for one, see Chapter 5,Section 5.2 of the Evidence of Coverage.) During the time when you are getting a temporarysupply of a drug, you should talk with your doctor to decide what to do when your temporarysupply runs out. You can either switch to a different drug covered by the plan or ask the plan tomake an exception for you and cover your current drug.If American Health Advantage of Texas (HMO I-SNP) approves a request for an exception, theapproval will usually be valid until the end of the plan year.Most of the changes in the Drug List are new for the beginning of each year. However, duringthe year, we might make other changes that are allowed by Medicare rules.When we make these changes to the Drug List during the year, you can still work with yourdoctor (or other prescriber) and ask us to make an exception to cover the drug. We will alsocontinue to update our online Drug List as scheduled and provide other required information toreflect drug changes. (To learn more about changes we may make to the Drug List, see Chapter5, Section 6 of the Evidence of Coverage.)Changes to Prescription Drug CostsNote: If you are in a program that helps pay for your drugs (“Extra Help”), the informationabout costs for Part D prescription drugs may not apply to you. We sent you a separateinsert, called the “Evidence of Coverage Rider for People Who Get Extra Help Paying forPrescription Drugs” (also called the “Low Income Subsidy Rider” or the “LIS Rider”), whichtells you about your drug costs. Because you receive “Extra Help” if you haven’t received thisinsert by September 30, 2021, please call Member Services and ask for the “LIS Rider.”There are four “drug payment stages.” How much you pay for a Part D drug depends on whichdrug payment stage you are in. (You can look in Chapter 6, Section 2 of your Evidence ofCoverage for more information about the stages.)The information below shows the changes for next year to the first two stages – the YearlyDeductible Stage and the Initial Coverage Stage. (Most members do not reach the other twostages – the Coverage Gap Stage or the Catastrophic Coverage Stage. To get information aboutyour costs in these stages, look at Chapter 6, Sections 6 and 7, in the Evidence of Coverage,

American Health Advantage of Texas Annual Notice of Changes for 202212which is located on our website at TX.AmHealthPlans.com. You may also call Member Servicesto ask us to mail you an Evidence of Coverage.Changes to the Deductible StageStageStage 1: Yearly DeductibleStage2021 (this year)The deductible is 445.2022 (next year)The deductible is 480.During this stage, you pay thefull cost of your drugs until youhave reached the yearlydeductible.Changes to Your Cost Sharing in the Initial Coverage StageTo learn how copayments and coinsurance work, look at Chapter 6, Section 1.2, Types of out-ofpocket costs you may pay for covered drugs in your Evidence of Coverage.

American Health Advantage of Texas Annual Notice of Changes for 2022StageStage 2: Initial Coverage StageOnce you pay the yearlydeductible, you move to theInitial Coverage Stage. Duringthis stage, the plan pays its shareof the cost of your drugs and youpay your share of the cost.The costs in this row are for aone-month supply when you fillyour prescription at a networkpharmacy that provides standardcost sharing. For informationabout the costs for a long-termsupply; at a network pharmacythat offers preferred cost sharing;or for mail-order prescriptions,look in Chapter 6, Section 5 ofyour Evidence of Coverage.132021 (this year)2022 (next year)Your cost for a one-monthsupply filled at a networkpharmacy with standardcost sharing:Your cost for a one-monthsupply filled at a networkpharmacy with standardcost sharing.You pay 25% of the totalcost.You pay 25% of the totalcost.There is no mail ordercoverage for this year.Mail order coverage fornext year is new:Once your total drug costshave reached 4,130, youwill move to the nextstage (the Coverage GapStage).Standard Mail-Order 1-month supply (30 days)Standard Mail-Order –2-month supply (60 days)Standard Mail-Order –3-month supply (90 days)Once your total drug costshave reached 4,430, youwill move to the nextstage (the Coverage GapStage).Changes to the Coverage Gap and Catastrophic Coverage StagesThe other two drug coverage stages – the Coverage Gap Stage and the Catastrophic CoverageStage – are for people with high drug costs. Most members do not reach the Coverage GapStage or the Catastrophic Coverage Stage. For information about your costs in these stages,look at Chapter 6, Sections 6 and 7, in your Evidence of Coverage.SECTION 2 Deciding Which Plan to ChooseSection 2.1 – If you want to stay in American Health Advantage ofTexas (HMO I-SNP)To stay in our plan you don’t need to do anything. If you do not sign up for a different plan orchange to Original Medicare by December 7, you will automatically be enrolled in our AmericanHealth Advantage of Texas (HMO I-SNP).

American Health Advantage of Texas Annual Notice of Changes for 202214Section 2.2 – If you want to change plansWe hope to keep you as a member next year but if you want to change for 2022 follow thesesteps:Step 1: Learn about and compare your choices You can join a different Medicare health plan timely, OR-- You can change to Original Medicare. If you change to Original Medicare, you willneed to decide whether to join a Medicare drug plan. If you do not enroll in a Medicaredrug plan, please see Section 1.1 regarding a potential Part D late enrollment penalty.To learn more about Original Medicare and the different types of Medicare plans, read theMedicare & You 2022 handbook, call your State Health Insurance Assistance Program (seeSection 4), or call Medicare (see Section 6.2).You can also find information about plans in your area by using the Medicare Plan Finder on theMedicare website. Go to medicare.gov/plan-compare. Here, you can find information aboutcosts, coverage, and quality ratings for Medicare plans.Step 2: Change your coverage To change to a different Medicare health plan, enroll in the new plan. You willautomatically be disenrolled from American Health Advantage of Texas (HMO I-SNP). To change to Original Medicare with a prescription drug plan, enroll in the new drugplan. You will automatically be disenrolled from American Health Advantage of Texas(HMO I-SNP). To change to Original Medicare without a prescription drug plan, you must either:o Send us a written request to disenroll. Contact Member Services if you need moreinformation on how to do this (phone numbers are in Section 6.1 of this booklet).o – or – Contact Medicare, at 1-800-MEDICARE (1-800-633-4227), 24 hours a day,7 days a week, and ask to be disenrolled. TTY users should call 1-877-486-2048.SECTION 3 Deadline for Changing PlansIf you want to change to a different plan or to Original Medicare for next year, you can do itfrom October 15 until December 7. The change will take effect on January 1, 2022.Are there other times of the year to make a change?In certain situations, changes are also allowed at other times of the year. For example, peoplewith Medicaid, those who get “Extra Help” paying for their drugs, those who have or are leavingemployer coverage, and those who move out of the service area may be allowed to make a

American Health Advantage of Texas Annual Notice of Changes for 202215change at other times of the year. For more information, see Chapter 10, Section 2.3 of theEvidence of Coverage.You can change your Medicare coverage at any time. You can change to any other Medicarehealth plan (either with or without Medicare prescription drug coverage) or switch to OriginalMedicare (either with or without a separate Medicare prescription drug plan) at any time.SECTION 4 Programs That Offer Free Counseling about MedicareThe State Health Insurance Assistance Program (SHIP) is a government program with trainedcounselors in every state. In Texas, the SHIP is called Health Information, Counseling, andAdvocacy Program (HICAP) of Texas.HICAP is independent (not connected with any insurance company or health plan). It is a stateprogram that gets money from the Federal government to give free local health insurancecounseling to people with Medicare. HICAP counselors can help you with your Medicarequestions or problems. They can help you understand your Medicare plan choices and answerquestions about switching plans. You can call HICAP at 1-800-252-9240. You can learn moreabout HICAP by visiting their website (hhs.texas.gov/services/health/medicare).SECTION 5 Programs That Help Pay for Prescription DrugsYou may qualify for help paying for prescription drugs. Below we list different kinds of help: “Extra Help” from Medicare. People with limited incomes may qualify for “ExtraHelp” to pay for their prescription drug costs. If you qualify, Medicare could pay up to75% or more of your drug costs including monthly prescription drug premiums, annualdeductibles, and coinsurance. Additionally, those who qualify will not have a coveragegap or late enrollment penalty. Many people are eligible and don’t even know it. To see ifyou qualify, call:o 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048, 24hours a day/7 days a week;o The Social Security Office at 1-800-772-1213 between 7 am and 7 pm, Mondaythrough Friday. TTY users should call, 1-800-325-0778 (applications); oro Your State Medicaid Office (applications). Help from your state’s pharmaceutical assistance program. Texas has a programcalled the Texas THMP State Pharmacy Assistance Program (SPAP) that helps peoplepay for prescription drugs based on their financial need, age, or medical condition. Tolearn more about the program, check with your State Health Insurance AssistanceProgram (the name and phone numbers for this organization are in Section 4 of thisbooklet).

American Health Advantage of Texas Annual Notice of Changes for 2022 16Prescription Cost-sharing Assistance for Persons

An updated Provider Directory is located on our website at TX.AmHealthPlans.com. You may also call Member Services for updated provider information or to ask us to mail you a Provider Directory. Please review the 2022 Provider Directory to see if your providers (primary care provider