GUIDE TO THE CFP EXAMINATION - FP Canada

Transcription

GUIDE TO THECFP EXAMINATIONEffective for 2022CFP Examinationsv2.0 January 2022

TABLE OF CONTENTSIntroduction . 2COVID-19 Update .3Important Dates.4Registering for the Examination .5Education Requirements .5In-person and Online Proctoring: Examination Preferences.5Testing Accommodations .9Language Preference .10Updating Your Legal Name and Changing Contact Information.10Requesting to Withdraw or Postpone .10Policy Exception Requests. 11Fees 11Preparing for the Examination .12Examination Day . 15In-Person Candidates: Important Information . 15Online Proctoring: Important Information . 16All Candidates: What to Bring. 21All Candidates: How to Complete the Examination on the Examination Software . 26Other Information about the Examination Environment .27Failure to Appear .27After the Examination . 28At the End of the Examination . 28Feedback about the Examination and Examination Experience . 28Examination Results. 28Ethics and Conduct . 32On Examination Day .32After the Examination .32Other Misconduct .33Investigation & Enforcement .33Appendix A: Candidate Statement of Understanding. 34Appendix B: Equations for Rate of Return and Time Value of Money Calculations . 35Appendix C: Abbreviations or Acronyms . 36Appendix D: Using Corporate Computers for Online Proctoring .37Program Types to Disable.37Port/Protocol Specifications .37Page 1

INTRODUCTIONAs a candidate for the CFP examination, you are taking your career to the next level as you pursueexcellence as a financial planning professional.This FP Canada Guide to the CFP Examination (Guide) contains important information you need asyou prepare to write the CFP examination including what to expect before, during and after theexamination.Policies & ProceduresThis Guide applies to the February 2022 and June 2022 CFP examination administrations and replacesall earlier Guides. FP Canada reserves the right to amend the policies outlined in this Guide at any time.This Guide includes policies that have been developed to provide fair and consistent treatment of allcandidates. By registering for and writing the CFP examination, you confirm that you understand andaccept these policies and procedures.Effective January 1, 2020, new examination requirements for both QAFP certification andCFP certification came into effect. Learn more about the paths to certification and education andcertification requirements.FP Canada retains the right to prohibit any individual from writing an examination, at its solediscretion.FP Canada retains the right to set registration caps or limits for its certification examinations.We’re Here to HelpIf you have any questions about the CFP examination, or your responsibilities or rights as a candidate,please contact FP Canada Certificant and Student Services at info@fpcanada.ca, 416.593.8587 or1.800.305.9886. Certificant and Student Services is available from Monday to Friday, 9:00 a.m. to 5:00p.m. ET.Page 2

COVID-19 UpdateFP Canada continues to monitor the COVID-19 pandemic and is following the advice of public healthexperts and governments. We take the health and safety of our employees, volunteers, examinationcandidates, certificants and all other stakeholders seriously.Health and Safety Protocols for In-person ExaminationsFP Canada expects test centres to monitor and comply with local, provincial and/or federal guidelines,which may include but are not limited to policies on physical distancing, group size limits, vaccinationpolicies, mask wearing and other relevant requirements. Test centres may have other specificrequirements; these will be communicated to candidates as available by email and will also appear oncandidates’ Admission Tickets. Candidates are required to comply with any and all test centrerequirements.If mask-wearing is mandated by your local and/or provincial public health units and you have adisability or unique need that prevents you from wearing a mask at your in-person test centre, FPCanada may consider your request for a testing accommodation. Such requests will be subject to theapproval of the test centre in which you wish to write. Please review our Testing Accommodation policyfor more information.If you are unwell and/or are required to self-isolate, please do NOT attend an in-person test centre.Prior to the examination registration deadline, you may login to the FP Canada portal and complete ashort application to switch to a remote proctored examination format. If you cannot write theexamination remotely, you may choose to withdraw from the examination or postpone to the nextadministration.Considering Online Proctoring?Online proctoring will continue to be facilitated by ProctorU, a leading online exam proctoring solutionthat offers a powerful, convenient and secure alternative to traditional in-person test centres. Thisoption provides candidates with flexibility and convenience, and ensures all candidates have access towrite the certification examinations.If you are still unsure if you would like to write at an in-person test centre, you may want to consider thefollowing important elements of the online proctoring experience: Technology: Candidates must meet Yardstick and ProctorU’s technical requirements,which can be found in this Guide under Online Proctoring Technical Requirements. Examination environment: Candidates must write from an appropriate secureexamination environment, and some preparation will be required. Our requirements canbe found in this Guide under Preparing Your Examination Environment. Test Centre Closures: Due to the constantly changing nature of public healthrequirements in each jurisdiction, in-person examinations can be cancelled at any time inadvance of their writing. If cancelled, candidates may be given the option ofrescheduling as an online proctored examination (depending on the date of thecancellation) or postponing until the next administration. Privacy: Candidates will have their entire examination session, including webcam,microphone, and computer screen, recorded through the ProctorU interface.Additionally, candidates will have their name and preferred email address communicatedto Yardstick so that outreach can be made to set up the examination user account.Page 3

Candidates should read FP Canada’s, Yardstick’s and ProctorU’s privacy policies tounderstand the stringent measures we take to protect your information and privacy.Important DatesDateEventFebruary2022June 2022August 16January 21Registration opensDecember 1March 29Examination Preparation WebinarEarly bird registration closesDecember 8April 5Last day to request an alternate location,French examination or testing accommodationExamination registration closesJanuary 5May 3Last day to request a refund, postponement,change location or change writing formatLast day to select online proctored examination connection start timeJanuary 12May 10Last day to successfully completeIntroduction to Professional Ethics (IPE)February 2-3June 1-2CFP examination administration across CanadaTo bedeterminedTo bedeterminedResults released for the CFP examinationPage 4

REGISTERING FOR THE EXAMINATIONRegister for the CFP examination by creating an account and/or logging in to your FP Canada Portal.Education RequirementsTo be eligible to write the CFP examination, you must complete one or both of the following FP CanadaInstitute courses as required on your certification path: Introduction to Professional Ethics (IPE) CFP Professional Education ProgramEach required course must be successfully completed by the deadlines set out by the Institute.If you have questions about your path to certification and your eligibility to write the examination,contact Certificant and Student Services at info@fpcanada.ca, 416.593.8587, or 1.800.305.9886.In-person and Online Proctoring: Examination PreferencesCandidates have two writing options for the CFP examination: attend an in-person test centre (barringany local or provincial restrictions on in-person gatherings), or write via online proctoring using apersonal computer at home or another private location.In-person examOnline proctored examSame exam delivery softwareEqual exam writing time and layout (6-hour exam divided into three 2-hour sections)Two 30-minute breaksTwo 15-minute breaks with an additional 5-minutes toresecure your roomIn-person exam proctorsRemote online exam proctorsSecure, public exam test centreCandidate’s home or other private locationwith a secure internet connectionHardware provided by test centreHardware provided by candidate,subject to technical requirements noted belowRegistered candidates may change their writing preferences until registration closes by contactingcontact Certificant and Student Services at info@fpcanada.ca, 416.593.8587 or 1.800.305.9886.Page 5

Online Proctoring: Selecting Examination LocationIf you register for online proctoring, you will receive an email from testingsupport@getyardstick.comwhich provides instructions on accessing your examination account with Yardstick using your FPCanada ID. You will use this account to access your examination, so you must record and rememberyour password to access the system on exam day. Neither FP Canada nor its testing partners will be ableto provide you with your password information on exam day. If you forget your password on exam dayyou must reset it using the email address on file with Yardstick, so you must have access to your emailaccount to reset your password. When resetting your password, the email address field is case sensitive.If you cannot access your Yardstick account on exam day, you will not be able to write yourexamination. FP Canada encourages candidates to login to the Yardstick platform ahead of exam day—at least 72 hours in advance of the scheduled examination time—to test their username and password.Once logged in, you may book your connection launch time. Connection times are in 10-minuteincrements, and FP Canada encourages candidates to select a time between 7:00 a.m. and 4:00 p.m.ET. This video provides an overview of the booking process. The time you choose is not yourexamination start time; rather, it represents the time at which you will begin the connectionprocess, and your examination will begin after the connection process is complete.If you wish to change your connection launch time, you may do so until registration closes by loggingback onto the Yardstick platform.Online Proctoring Technical RequirementsBefore selecting online proctoring as an option, consider if your computer system meets the technologyand system requirements necessary for online proctoring:TYPEMINIMUMRECOMMENDED640 x 480 resolution1280 x 720 resolutionWi-Fi connectionWired connectionWindows 8(10 S mode is not supported)Windows 10(10 S mode is not supported)MacOS 10.13(oldest still maintained version)MacOS 10.15more than 2 core CPUless than 85% CPU Usagemore than 4 core CPUless than 50% CPU Usage1 Mbps12 Mbps1 Mbps3 MbpsRAM4 GB (less than 95% Ram Usage)16 GB (less than 90% Ram Usage)Ports1935, 843, 80, 443, 61613, UDP/TCP1935, 843, 80, 443, 61613, UDP/TCP1366 x 7681920 x 1080 and aboveWeb CameraInternet ConnectionPC UsersMac UsersCPUInternet Download SpeedInternet Upload SpeedScreen ResolutionCandidates are responsible for meeting all technology requirements for online proctoring, and there areno exceptions for these requirements. Candidates who do not meet these requirements have the optionto secure the appropriate equipment, write at an in-person test centre or register for a futureexamination sitting.Page 6

To write via online proctoring, your exam day computer must also be equipped with: A functioning microphone: most computers and some web cameras have them built-in. A compatible browser: Google Chrome. Ensure that you have the latest version of Chrometo run testing, and for exam day: Download ChromeOnce you have the browser installed, you’ll also need the ProctorU browser extension whichyou must download before completing mandatory system checks: Download ProctorU extension for Chrome A six-foot (minimum) extension cord: to allow flexibility in the placement of thecomputer and camera if the proctor determines that these items must be moved. One monitor: ProctorU supports the use of one monitor only. You may either use a laptopcomputer with the built-in screen only or use a desktop computer with a separate monitor.Candidates who use two (or more) monitors will have to remove any excess monitors beyondthe one monitor allowed. An appropriate operating system: ensure that your computer’s operating system iscompatible with the exam day requirements. While online proctoring supports both Mac andWindows operating systems, we advise against utilizing a Windows operating system on a Macdevice via a virtual machine as this will not be supported during your proctoring session.Additionally, the following systems will not be supported: Google Chromebooks, Tablets(Nexus, iPad, Tab, Note, etc.), smartphones, Linux operating systems, Surface RT and runninginside any virtual machine. A stable internet connection: ensure your internet is both consistent and connected.Confirm your upload and download speeds are consistent and can be relied upon. FP Canadastrongly recommends hard wiring the internet connection to your computer rather than relyingon a wi-fi connection.Prior to your examination, the following program types must be disabled on your device: virtualmachines, remote desktops, conference/messaging programs, screenshot or capture programs, anddevelopment environments. Having any of these programs may delay your examination start or preventyour access to the examination. Virtual Private Networks (VPNs) are permissible. Security software onpersonal computers that has settings like firewalls may also compromise your ability to use ProctorU.Test your computer’s capability by conducting a check, ensuring you use the computer and internetconnection you will use on exam day. This system check is available through the Yardstick platformafter you have registered for online proctoring. Once logged in, click.Failure to appropriately test your system may result in you not being able to write your examinationshould your system prove incompatible on exam day and may result in a postponement fee.FP Canada strongly recommends you write the examination using a personal computer. There areissues that could arise from using corporate computers due to settings and firewalls including technicalissues that could impede your ability to load or complete your exam. These types of technical issues maynot always be able to be resolved during the exam. When it is not possible to use a personal computer,and you must use a work or corporate computer that may have stringent security settings includingfirewalls, we also strongly recommend you consult your corporate IT department ahead of thescheduled examination to ensure that your exam day computer meets the necessary requirementsbeyond those listed elsewhere in this Guide. Yardstick and ProctorU have created a guidance documentPage 7

for IT professionals to use for system assessments for such computers; that document is available onour website and within this Guide as Appendix D.Once you have met these technical requirements, you must also read through Online Proctoring:Important Information in this Guide.In-person: Selecting Examination LocationIf you select an in-person examination, you must select your first and second choice of test centrelocation. We strive to accommodate your first location selection; however, if seats are no longeravailable due to capacity limitations, your second location choice may be assigned. In the rare event thatyour first and second choice locations are full, an alternate location will be proposed to you.Below is a list of standard locations for FP Canada’s certification examinations. Location availabilitymay be subject to change due to COVID-19 restrictions or other issues. A list of all available locations isin the examination application on your portal account.ProvinceAlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNova ScotiaNorthwest ydminsterBurnabyKamloopsKelownaPrince onFrederictonMonctonSaint JohnCorner BrookSt. OntarioPrince Edward aNorth BayOttawaPeterboroughSudburyThunder BayToronto DowntownToronto EtobicokeToronto North YorkToronto aSaskatoonWhitehorseIn-person: Alternate Testing LocationIf the cities listed above are not convenient for you, you may request an alternate location withinCanada on your examination application or by contacting FP Canada Certificant and Student Servicesno later than two months prior to your examination date. Your request will be subject to anAlternate Location Fee in addition to the examination registration fee to cover extraneous costsassociated with the alternate location.Page 8

While we attempt to accommodate alternate location requests, we cannot guarantee that arrangementscan be made in all circumstances. If FP Canada cannot accommodate your request, your AlternateLocation Fee will be refunded.FP Canada does not administer examinations outside of Canada.Testing AccommodationsFP Canada is committed to ensuring equal access and participation for candidates writing the CFPexamination, in accordance with applicable provincial and federal human rights and accessibilitylegislation. If you are registered for the CFP examination and you have a disability or other uniqueaccessibility need and/or require adapted access to your examination, you may request a testingaccommodation. FP Canada strives to accommodate all requests to the extent that we are reasonablyable.Food, drinks and medications required during the examination are considered testingaccommodations for both in-person and online proctored examinations unless otherwise noted.Permission to have these items in the candidate writing area must first be granted by FP Canadathrough this request and approval process. Special seating arrangements are also considered a testingaccommodation.If you require adapted access to an in-person testing location, please contact us so we can ensure yourtest centre is equipped with all measures necessary to facilitate your access.If, due to a disability or unique need, you are unable to wear a mask at your in-person test centre andmask-wearing is mandated by your local or provincial public health units and/or by your testing centre,you must receive permission to not wear a mask from FP Canada, in advance, by completing a TestingAccommodation Request. Such requests will also be subject to approval of your test centre.Request ProcessTo be considered for testing accommodations, please submit both a) the Testing AccommodationRequest Form, completed in full and signed by you and b) supporting documentation from theappropriate health practitioner to info@fpcanada.ca no later than two months prior to yourexamination date.The request form allows you to provide a rationale for each accommodation requested. Yourrationale(s) must include the following in detail: Nature of your disability or unique need; Details on how your need affects your ability to take the examination under standardconditions; Specific measures of the requested accommodation.Your supporting documentation from the appropriate health practitioner must be current (i.e.from within the last five years) and must include the following in detail: A clear diagnosis and a description of your medical or health issue; Details on how this diagnosis affects your ability to take the examination under standardconditions; Results of any assessments related to your request;Page 9

Specific details of the accommodations requested.Please note: A family doctor is not the expected respondent regarding diagnoses that impactcomprehension and processing of information and the related testing accommodations. An appropriaterespondent in these instances would be a specialist in mental health, such as a psychiatrist, orpsychologist supported by a recent psychosocial or psychoeducational assessment. As such, foraccommodations related to a diagnosis that impacts comprehension and processing of informationthese are additional requirements of the submission.All accommodation requests are reviewed and granted on a case-by-case basis and confidentialityof the submission is maintained; submission of a request does not guarantee thataccommodations will be granted. Requests received without the appropriate detail or informationwill be returned. Reviews may take up to 30 days to complete. We cannot guarantee that requestsreceived less than two months prior to the examination date will be assessed or granted.When accommodations are determined you will be sent a letter outlining your granted accommodationsfor review and agreement.Language PreferenceThe CFP examination is available in English and French (on request). You will select your preferredlanguage on the examination application by the close of registration. Candidates interested in onlineproctoring should note that ProctorU does not offer French-speaking proctors.Updating Your Legal Name and Changing Contact InformationIf your name changes after you register, you must supply supporting documentation so that our recordsalign with the identification that you will be required to provide on examination day. Please send yourrequest and supporting documentation to info@fpcanada.ca to confirm your legal name change prior toexamination day. It is also your responsibility to notify us of any changes to your contact information,including address, telephone numbers and email addresses. Failure to notify us of changes may delay orprevent the release of information regarding the examination or results.Requesting to Withdraw or PostponeIf you are unable to attend the examination, you may withdraw your application and request a refundor postpone your registration within the following timelines (see Important Dates):DeadlineWithdrawal RefundPostponement FeePrior to early-bird deadline100% refundNo feePrior to registration cut-off50% refund 175After registration cut-offNo refundNo postponementsCandidates can postpone an examination only once per registration and only to the nextscheduled sitting of the examination.To withdraw or postpone, complete the Certification Examination Withdrawal / PostponementRequest Form and submit it to info@fpcanada.ca within the timelines noted above. Contact ourPage 10

Certificant and Student Services team if have any questions or concerns about withdrawing fromor postponing your examination sitting.If you do not withdraw or postpone your registration and you subsequently fail to appear foryour examination, you will forfeit your examination fee; please refer to Failure to Appear formore information.If you wish to withdraw or postpone at any time after registration cut-off, your request will besubject to approval under the Policy Exception Request process.Policy Exception RequestsFP Canada establishes and administers standards for financial planning professionals for the benefit ofall Canadians. FP Canada has established CFP Certification Policies and applies those policies andrequirements in a consistent manner.FP Canada reviews only those policy exception requests that are submitted with a Policy ExceptionRequest Form.Once you have completed the form and assembled all materials you wish to have considered with yourpolicy exception request, email or fax your request to FP Canada at info@fpcanada.ca or 416.593.7412.Please allow 10 business days for a response to your request.FeesThe following fees are currently in effect.Examination Registration – Early Bird(discounted rate ends two months prior to the examination)Examination Registration(registration closes one month prior to the examination)Practice Examination(if purchased at time of examination registration)Practice Examination(if purchased following examination registration) 850 950 175 200Alternate Location Fee (within Canada only) 350Postponement Fee 175Switch Fee(for changes to writing format approved after registration closes) 175Applicable taxes will be added to all fees: 5% GST in AB, BC, MB, NT, NU, QC, SK, YT; 13% HST in ON;15% HST in NB, NL, NS, PEFor a full list of fees, please visit FP Canada’s Fee Schedule.Page 11

PREPARING FOR THE EXAMINATIONThe CFP examination is a six-hour competency-based examination consisting constructed-responsequestions (70%-80%) and multiple-choice questions (20%-30%). The examination is administered inthree 2-hour sections, with a 30-minute break between sections at in-person test centres and a 15minute break between sections in online proctoring.The test specifications are published in the FP Canada Blueprint: CFP Examination. Each question onthe CFP examination focuses on specific elements of the FP Canada Standards Council CompetencyProfile and may also require integration across several financial planning areas to address the needs ofclients with complex financial planning situations.Examination questions are created by practicing FP Canada certificants from across Canada and subjectto rigorous review for appropriateness, currency and accuracy by our volunteer Exam Panel. The CFPExam Panel is comprised of FP Canada certificants and is responsible for approving the finalexamination and setting the pass mark.We have a variety of tools available to help ensure you’re ready to write your examination.FP Canada Standards Council Competency Profile and Graphic OverviewReview the FP Canada Standards Council Competency Profile and FP Canada Standards CouncilCompetency Profile Graphic Overview. The Competency Profile outlines the competencies that arebeing assessed in the examination, in other words, the application of your learned technical knowledgeto a client situation. Cross-reference the Competency Profile with your educational and study materialsto identify gaps and/or weaknesses in your knowledge and in your ability to demonstrate competenceby effectively applying that knowledge, then, research and study to fill in those gaps.Each question on the examination assesses one or more of the competency statements detailed in theCompetency Profile and may also require integration across several financial planning areas. TheCompetency Profile also includes a

FP Canada Guide to the CFP Examination (Guide) contains important information you need as you prepare to write the CFP examination including what to expect before, during and after the examination. Policies & Procedures . This Guide applies to the February 2022 and June 2022 CFP examination administ