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Public Authority Registry(continued from cover page)the Disability Rights California website at: sIHSS.html. Goto the IHSS Publications page; the list is in alphabeticalorder - look for: New IHSS Overtime Rules: What Dothe New Rules Mean for Consumers?Overtime Regulations:ImplementationHere is a brief summary of overtime implementation: An IHSS provider shall not work more than 66hours per workweek, regardless of the number ofrecipients worked for by the provider. (Exceptionsmay apply.) A workweek begins at 12:00 a.m. on Sunday andconcludes at 11:59 p.m. the following Saturday. The recipient's monthly assessed hours shall bedivided by 4.33 to establish a recipient’s weeklyauthorized number of hours. Theweekly authorization of services shall be usedsolely for the purposes of ensuring compliance withthe federal Fair Labor Standards Act. Within the limit of the monthly assessed hours,a recipient's authorized weekly hours may betemporarily adjusted to accommodate unexpected,extraordinary circumstances. The State or County may terminate a provider whorepeatedly violates the 66 hour per workweekrestriction. A provider may be paid for up to seven hoursper week of "travel time." Travel time is timespent traveling directly from one location whereauthorized services are provided to one recipient,to another location where authorized services arebeing provided to another recipient. Hours spent by a provider while engaged in traveltime shall not be deducted from the authorizedhours of service of any recipient if the federalgovernment helps fund the travel time.The Public Authority Registryrecruits, screens and referscare providers for consumersof In-Home Supportive Services(IHSS). Our staff is availableto assist consumers in findingcare providers for authorizedservices. The Registry locatescare providers and matches themwith consumers in their area, andprovides a list of care providersfor the consumer to choosefrom. The consumer interviewspossible care providers, andmakes the final decision onselecting a candidate.The Public Authority Registry ishere to help! Call (408) 350-3251and ask for the Registry.Urgent Care RegistryWorking TogetherYou and Your Care ProviderAs a consumer of IHSS services, you are the employer of your careprovider.Your care worker, or care provider, considers yourhome as a place of employment. (This is true,even for a family member who is caring for you.)The workplace should be a safe environment; freefrom sexual harassment, discrimination, hostility,Here to Assist You in Locating Providersor intimidation. You, and your care provider, bothdeserve to be treated with dignity and respect.Sometimes, disagreements can arise between aclient and their care provider, particularly whenproviding services that can be very personal. Ifyou and your care provider are having difficulties,your social worker or the Public Authority can help.The Public Authority aids in resolving issues, andprovides training for you and your care provider.If you need assistance, please contact the PublicAuthority at: (408) 350-3251 or e-mail us atinfo@pascc.org. Training videos are available onthe Public Authority website to help with variousaspects of being an employer: www.pascc.org.The Urgent Care Registry (UCR) isavailable for In-Home SupportiveServices (IHSS) consumerswho have at least 50 hours ofauthorized services per month,and have an urgent need forimmediate service. The UCR findsreplacements when the regularIndependent Provider (IP) doesnot show up for work and theconsumer has no one availableto provide the service on a limitedbasis. The UCR does not fill infor vacations. UCR is availableeveryday between the hours of6:00 am and 10:00 pm.To contact the UrgentCare Registry, please call(408) 590-0834.Drink Plentyof WaterAs summer brings warmerweather, it is important toremember to drink plenty ofwater! The summer heat cancause our bodies to perspiremore, and this can easilycause dehydration if we arenot replenishing our body'swater supply. Dehydration isa condition that occurs whenthe body loses more waterthan it takes in. Darkeningurine is one sign that you maybe dehydrated. Each person'shydration level is different.Some people may need 6-8glasses of water every dayto stay hydrated; others onlyneed 4-6 glasses of water.Many fruits and vegetablesgive you the benefits ofnutrition and hydration. Enjoysummer produce such ascucumbers, lettuce, pears, bellpepper, celery, strawberries,and melon for a delicious treatwith hydration benefits. Butmost importantly, keep a waterbottle handy throughout theday as a reminder to drink,drink, drink!Những Thay Đổi Quan Trọng về Chăm Sóc Sức Khỏe Đang Diễn Ra ởQuận Santa ClaraTrong vài tháng tới đây, quý vị có thể bắt đầu nhận được cácthông báo quan trọng được gửi trong những phong bì màuxanh dương từ Tiểu Bang California. Nếu nhận được, quý vịsẽ cần phải thực hiện những điều được yêu cầu theo hạn chótnêu trong các thông báo này. Một số quý vị sẽ được hướngdẫn lựa chọn và tham gia Tổ Chức Chăm Sóc Sức Khỏe CóQuản Lý của Medi-Cal để nhận hưởng các quyền lợi MediCal. Một số khác mà hội đủ tiêu chuẩn nhận cả Medicare vàMedi-Cal, có thể được giới thiệu tham gia vào một chươngtrình tùy chọn mới có tên gọi là Cal MediConnect. Nếu quývị không tự chọn, Tiểu Bang sẽ chọn một chương trìnhcho quý vị. Để cập nhật thông tin về những sự chọn lựanày, quý vị có thể thảo luận với Cố Vấn Bảo Hiểm Y Tế củaSourcewise ở số (800) 434-0222 hay tìm kiếm thêm thôngtin tại www.sccduals.com hoặc www.calduals.org.В округе Санта Клара происходят важные изменения в областиздравоохраненияВ течение ближайших месяцев к Вам могут приходитьпо почте в голубых конвертах важные уведомления отПравительства штата Калифорния. Если Вы получилитакое уведомление, от Вас потребуется выполнитьуказанное в нём действие в течение указанногосрока. Некоторым из вас будет предложено выбратьи присоединиться к здравоохранительной организациипод руководством программы Medi-Cal, чтобыпользоваться преимуществами программы Medi-Cal.Другим, участвующим как в программе Medicare, таки Medi-Cal, может быть предложено присоединиться кновой дополнительной программе – Cal MediConnect.Если Вы сами не сделаете свой выбор, выборбудет автоматически сделан за Вас. Для полученияинформации о вариантах, которые Вы можете выбрать,Вы можете проконсультироваться с консультантом помедицинскому страхованию из компании Sourcewise,позвонив по телефону (800) 434-0222. Дополнительнуюинформацию Вы также можете найти на сайте www.sccduals.com или www.calduals.org.For more information, please call: (800) 434-0222 or find additional information here:www.sccduals.com or www.calduals.com.Since 1973, Sourcewise has helped seniors age well at home by providing education, expertise, andquality support services for Santa Clara County seniors and their caregivers. As Sourcewise, we aimto educate individuals on their health and life options to make informed decisions based on eachindividual's unique lifestyle.Information &AwarenessMeals on WheelsCare ManagementCareAccessA Sourcewise Solutionwww.mysourcewise.comHealth InsuranceCounseling &Advocacy ProgramSenior EmploymentServices

Public Authority Registry(continued from cover page)the Disability Rights California website at: sIHSS.html. Goto the IHSS Publications page; the list is in alphabeticalorder - look for: New IHSS Overtime Rules: What Dothe New Rules Mean for Consumers?Overtime Regulations:ImplementationHere is a brief summary of overtime implementation: An IHSS provider shall not work more than 66hours per workweek, regardless of the number ofrecipients worked for by the provider. (Exceptionsmay apply.) A workweek begins at 12:00 a.m. on Sunday andconcludes at 11:59 p.m. the following Saturday. The recipient's monthly assessed hours shall bedivided by 4.33 to establish a recipient’s weeklyauthorized number of hours. Theweekly authorization of services shall be usedsolely for the purposes of ensuring compliance withthe federal Fair Labor Standards Act. Within the limit of the monthly assessed hours,a recipient's authorized weekly hours may betemporarily adjusted to accommodate unexpected,extraordinary circumstances. The State or County may terminate a provider whorepeatedly violates the 66 hour per workweekrestriction. A provider may be paid for up to seven hoursper week of "travel time." Travel time is timespent traveling directly from one location whereauthorized services are provided to one recipient,to another location where authorized services arebeing provided to another recipient. Hours spent by a provider while engaged in traveltime shall not be deducted from the authorizedhours of service of any recipient if the federalgovernment helps fund the travel time.The Public Authority Registryrecruits, screens and referscare providers for consumersof In-Home Supportive Services(IHSS). Our staff is availableto assist consumers in findingcare providers for authorizedservices. The Registry locatescare providers and matches themwith consumers in their area, andprovides a list of care providersfor the consumer to choosefrom. The consumer interviewspossible care providers, andmakes the final decision onselecting a candidate.The Public Authority Registry ishere to help! Call (408) 350-3251and ask for the Registry.Urgent Care RegistryWorking TogetherYou and Your Care ProviderAs a consumer of IHSS services, you are the employer of your careprovider.Your care worker, or care provider, considers yourhome as a place of employment. (This is true,even for a family member who is caring for you.)The workplace should be a safe environment; freefrom sexual harassment, discrimination, hostility,Here to Assist You in Locating Providersor intimidation. You, and your care provider, bothdeserve to be treated with dignity and respect.Sometimes, disagreements can arise between aclient and their care provider, particularly whenproviding services that can be very personal. Ifyou and your care provider are having difficulties,your social worker or the Public Authority can help.The Public Authority aids in resolving issues, andprovides training for you and your care provider.If you need assistance, please contact the PublicAuthority at: (408) 350-3251 or e-mail us atinfo@pascc.org. Training videos are available onthe Public Authority website to help with variousaspects of being an employer: www.pascc.org.The Urgent Care Registry (UCR) isavailable for In-Home SupportiveServices (IHSS) consumerswho have at least 50 hours ofauthorized services per month,and have an urgent need forimmediate service. The UCR findsreplacements when the regularIndependent Provider (IP) doesnot show up for work and theconsumer has no one availableto provide the service on a limitedbasis. The UCR does not fill infor vacations. UCR is availableeveryday between the hours of6:00 am and 10:00 pm.To contact the UrgentCare Registry, please call(408) 590-0834.Drink Plentyof WaterAs summer brings warmerweather, it is important toremember to drink plenty ofwater! The summer heat cancause our bodies to perspiremore, and this can easilycause dehydration if we arenot replenishing our body'swater supply. Dehydration isa condition that occurs whenthe body loses more waterthan it takes in. Darkeningurine is one sign that you maybe dehydrated. Each person'shydration level is different.Some people may need 6-8glasses of water every dayto stay hydrated; others onlyneed 4-6 glasses of water.Many fruits and vegetablesgive you the benefits ofnutrition and hydration. Enjoysummer produce such ascucumbers, lettuce, pears, bellpepper, celery, strawberries,and melon for a delicious treatwith hydration benefits. Butmost importantly, keep a waterbottle handy throughout theday as a reminder to drink,drink, drink!Những Thay Đổi Quan Trọng về Chăm Sóc Sức Khỏe Đang Diễn Ra ởQuận Santa ClaraTrong vài tháng tới đây, quý vị có thể bắt đầu nhận được cácthông báo quan trọng được gửi trong những phong bì màuxanh dương từ Tiểu Bang California. Nếu nhận được, quý vịsẽ cần phải thực hiện những điều được yêu cầu theo hạn chótnêu trong các thông báo này. Một số quý vị sẽ được hướngdẫn lựa chọn và tham gia Tổ Chức Chăm Sóc Sức Khỏe CóQuản Lý của Medi-Cal để nhận hưởng các quyền lợi MediCal. Một số khác mà hội đủ tiêu chuẩn nhận cả Medicare vàMedi-Cal, có thể được giới thiệu tham gia vào một chươngtrình tùy chọn mới có tên gọi là Cal MediConnect. Nếu quývị không tự chọn, Tiểu Bang sẽ chọn một chương trìnhcho quý vị. Để cập nhật thông tin về những sự chọn lựanày, quý vị có thể thảo luận với Cố Vấn Bảo Hiểm Y Tế củaSourcewise ở số (800) 434-0222 hay tìm kiếm thêm thôngtin tại www.sccduals.com hoặc www.calduals.org.В округе Санта Клара происходят важные изменения в областиздравоохраненияВ течение ближайших месяцев к Вам могут приходитьпо почте в голубых конвертах важные уведомления отПравительства штата Калифорния. Если Вы получилитакое уведомление, от Вас потребуется выполнитьуказанное в нём действие в течение указанногосрока. Некоторым из вас будет предложено выбратьи присоединиться к здравоохранительной организациипод руководством программы Medi-Cal, чтобыпользоваться преимуществами программы Medi-Cal.Другим, участвующим как в программе Medicare, таки Medi-Cal, может быть предложено присоединиться кновой дополнительной программе – Cal MediConnect.Если Вы сами не сделаете свой выбор, выборбудет автоматически сделан за Вас. Для полученияинформации о вариантах, которые Вы можете выбрать,Вы можете проконсультироваться с консультантом помедицинскому страхованию из компании Sourcewise,позвонив по телефону (800) 434-0222. Дополнительнуюинформацию Вы также можете найти на сайте www.sccduals.com или www.calduals.org.For more information, please call: (800) 434-0222 or find additional information here:www.sccduals.com or www.calduals.com.Since 1973, Sourcewise has helped seniors age well at home by providing education, expertise, andquality support services for Santa Clara County seniors and their caregivers. As Sourcewise, we aimto educate individuals on their health and life options to make informed decisions based on eachindividual's unique lifestyle.Information &AwarenessMeals on WheelsCare ManagementCareAccessA Sourcewise Solutionwww.mysourcewise.comHealth InsuranceCounseling &Advocacy ProgramSenior EmploymentServices

The ConsumerConnectionImportant Health Care Changes Are Happening in Santa Clara CountyIn the coming months, you may start receivingimportant notices in blue envelopes from the Stateof California. If you do, action will be required onyour part- by the deadline found in the notices.Some of you will be directed to select and joina Medi-Cal Managed Care Organization for yourMedi-Cal benefits. Others, with both Medicare andMedi-Cal, may be offered the chance to join a newoptional program called Cal MediConnect. Failureto indicate your preference, in either case, willresult in a selection being made for you. To stayinformed on what your options are, you can speakwith a Health Insurance Counselor of Sourcewiseat (800) 434-0222 or find additional informationat www.sccduals.com or www.calduals.com.Cambios importantes en la atención médica del condado de Santa ClaraEs posible que en los próximos meses comience a recibir avisosimportantes en sobres azules de parte del estado de California.Si recibe alguno de estos sobres, deberá actuar antes de lafecha límite que aparece en los avisos. Algunos de ustedesdeberán elegir y unirse a una Plan de Salud de Medi-Cal paraobtener sus beneficios de Medi-Cal. Si ya cuenta con Medicarey Medi-Cal, tal vez se le ofrezca la oportunidad de unirsea un nuevo programa opcional llamado Cal MediConnect.Si, en cualquiera de estos casos, usted no indica cuál essu preferencia, el estado de California tomara la decisiónpor usted. Para mantenerse informado acerca de cuálesson sus opciones, puede comunicarse con un consejero deseguros médicos de Sourcewise (conocido como HICAP) al(800) 434-0222 para brindarle apoyo en ingles y español.Tambien puede encontrar información adicional en www.sccduals.com o www.calduals.org.Ellen RollinsDeane DenneyJoAnn DisbrowRichard RangelSenon HernandezRobert StroughterTerri Possley (Ex-Officio Member)Theresa WrightDennis SchneiderJanie Whiteford, President/ChairMembers of the Public Authority Advisory Board圣塔克拉拉郡 (Santa Clara ��一项称为 Cal MediConnect ��们获得更多的资讯，您可拔打 (800) 434-0222 与Sourcewise 医疗保险问联系，也可在 www.sccduals.com或www.calduals.org 中查找附加信息。Theresa WrightDennis SchneiderJanie Whiteford,President/ChairSourcewiseInformation & AwarenessInformation on availableservices inSanta Clara County.(408) 350-3200,option 1Adult Protective Services24-hour Hotline.Call for help, if you orsomeone you knowsuspect abuse of a senioror dependent adult.(408) 975-4900(800) �定选择加入Medi-Cal 管理式医疗保健组织，可享受您的 Medi-Cal福利。如果同时享有医疗保和 Medi-Cal 的人将会被邀Senon HernandezRobert StroughterTerri Possley(Ex-Officio Member)UNION SEIU Local 521Representing providers.Call for information aboutthe Union andpayroll deductions.(408) 678-3300IHSS PayrollCall for any payroll ortimesheet matters.(408) 792-1600IHSS Social ServicesInformation regardingauthorized hours andservices or to speak with asocial worker.(408) 792-1600For more information, please call: (800) 434-0222 or find additional information here:www.sccduals.com or www.calduals.com.Ellen RollinsDeane DenneyJoAnn DisbrowRichard RangelMembers of the Public Authority Advisory BoardInsidethis IssueNew ionWorking Together:You and Your CareProviderPA RegistryPublic Authority ServicesRegistryCall the Registry, if youneed help finding an IHSScare provider.(408) 350-3251Urgent CareRegistryDrink Plenty ofWaterPublic Authority Servicesby SourcewiseInformation concerningprovider benefits, Eco/Clipper Pass, training orother services of thePublic Authority.(408) 350-3206The ConsumerConnectionSummer 2014New Overtime RegulationsIn September 2013, the U.S. Department of Labor releasednew overtime pay regulations for In-Home Care Providers(IPs) to become effective January 1, 2015.The proposal requiresovertime pay for In-HomeCare Providers (IPs), whenthey work more than 40hours in a work week.The new regulations willalso require compensationfor a care provider'stravel time betweenmultiple clients, wait timeassociated with medicalaccompaniment, and anymandatory training time.These regulations couldpotentially increase IHSScosts by over 180 millionin the new fiscal year.Advocates, care providers,and union representativesworked hard to convincelegislators and theGovernor to pay theovertime and to restorethe hour's reduction thatImportant Phone Numberstook place July 1, 2013.Unfortunately, the 8%reduction in effect sincelast year will be replacedwith a 7% cut, as ofJuly 1, 2014. The newbudget did not repeal areduction of hours, and a7% cut will remain. Thereare no further cuts to IHSSPublic Authority Services by Sourcewise www.pascc.orgPhone: (408) 350-3206Fax: (408) 296-8340 E-mail: info@pascc.orghours in the trailer bill andthe budget.State staff and stakeholderswill continue to workdiligently to prepare forimplementation of thenew regulations.You can find moredetailed information on(continued on inside page)

The ConsumerConnectionThe ConsumerConnectionImportant Health Care Changes Are Happening in Santa Clara CountyIn the coming months, you may start receivingimportant notices in blue envelopes from the Stateof California. If you do, action will be required onyour part- by the deadline found in the notices.Some of you will be directed to select and joina Medi-Cal Managed Care Organization for yourMedi-Cal benefits. Others, with both Medicare andMedi-Cal, may be offered the chance to join a newSummer 2014optional program called Cal MediConnect. Failureto indicate your preference, in either case, willresult in a selection being made for you. To stayinformed on what your options are, you can speakwith a Health Insurance Counselor of Sourcewiseat (800) 434-0222 or find additional informationat www.sccduals.com or www.calduals.com.New Overtime RegulationsInsidethis IssueCambios importantes en la atención médica del condado de Santa ClaraTheresa WrightDennis SchneiderJanie Whiteford,President/ChairPublic Authority Servicesby SourcewiseInformation concerningprovider benefits, Eco/Clipper Pass, training orother services of thePublic Authority.(408) 350-3206IHSS PayrollCall for any payroll ortimesheet matters.(408) 792-1600IHSS Social ServicesInformation regardingauthorized hours andservices or to speak with asocial worker.(408) 792-1600SourcewiseInformation & AwarenessInformation on availableservices inSanta Clara County.(408) 350-3200,option 1Adult Protective Services24-hour Hotline.Call for help, if you orsomeone you knowsuspect abuse of a senioror dependent adult.(408) 975-4900(800) 414-2002Important Phone NumbersPublic Authority Services by Sourcewise www.pascc.orgPhone: (408) 350-3206Fax: (408) 296-8340E-mail: info@pascc.orgFor more information, please call: (800) 434-0222 or find additional information here:www.sccduals.com or nWorking Together:You and Your CareProviderPA RegistryPublic Authority ServicesRegistryCall the Registry, if youneed help finding an IHSScare provider.(408) 350-3251Theresa WrightDennis SchneiderJanie Whiteford, President/ChairMembers of the Public Authority Advisory Board请参加一项称为 Cal MediConnect ��们获得更多的资讯，您可拔打 (800) 434-0222 与Sourcewise 医疗保险问联系，也可在 www.sccduals.com或www.calduals.org 中查找附加信息。UNION SEIU Local 521Representing providers.Call for information aboutthe Union andpayroll deductions.(408) 678-3300Senon HernandezRobert StroughterTerri Possley (Ex-Officio 定选择加入Medi-Cal 管理式医疗保健组织，可享受您的 Medi-Cal福利。如果同时享有医疗保和 Medi-Cal 的人将会被邀Members of the Public Authority Advisory BoardEllen RollinsDeane DenneyJoAnn DisbrowRichard Rangel圣塔克拉拉郡 (Santa Clara County)正在实施重要医疗保健变更Senon HernandezRobert StroughterTerri Possley(Ex-Officio Member)Si, en cualquiera de estos casos, usted no indica cuál essu preferencia, el estado de California tomara la decisiónpor usted. Para mantenerse informado acerca de cuálesson sus opciones, puede comunicarse con un consejero deseguros médicos de Sourcewise (conocido como HICAP) al(800) 434-0222 para brindarle apoyo en ingles y español.Tambien puede encontrar información adicional en www.sccduals.com o www.calduals.org.Ellen RollinsDeane DenneyJoAnn DisbrowRichard RangelEs posible que en los próximos meses comience a recibir avisosimportantes en sobres azules de parte del estado de California.Si recibe alguno de estos sobres, deberá actuar antes de lafecha límite que aparece en los avisos. Algunos de ustedesdeberán elegir y unirse a una Plan de Salud de Medi-Cal paraobtener sus beneficios de Medi-Cal. Si ya cuenta con Medicarey Medi-Cal, tal vez se le ofrezca la oportunidad de unirsea un nuevo programa opcional llamado Cal MediConnect.New OvertimeRegulationsUrgent CareRegistryDrink Plenty ofWaterIn September 2013, the U.S. Department of Labor releasednew overtime pay regulations for In-Home Care Providers(IPs) to become effective January 1, 2015.The proposal requiresovertime pay for In-HomeCare Providers (IPs), whenthey work more than 40hours in a work week.The new regulations willalso require compensationfor a care provider'stravel time betweenmultiple clients, wait timeassociated with medicalaccompaniment, and anymandatory training time.These regulations couldpotentially increase IHSScosts by over 180 millionin the new fiscal year.Advocates, care providers,and union representativesworked hard to convincelegislators and theGovernor to pay theovertime and to restorethe hour's reduction thattook place July 1, 2013.Unfortunately, the 8%reduction in effect sincelast year will be replacedwith a 7% cut, as ofJuly 1, 2014. The newbudget did not repeal areduction of hours, and a7% cut will remain. Thereare no further cuts to IHSShours in the trailer bill andthe budget.State staff and stakeholderswill continue to workdiligently to prepare forimplementation of thenew regulations.You can find moredetailed information on(continued on inside page)

Public Authority Registry(continued from cover page)the Disability Rights California website at: sIHSS.html. Goto the IHSS Publications page; the list is in alphabeticalorder - look for: New IHSS Overtime Rules: What Dothe New Rules Mean for Consumers?Overtime Regulations:ImplementationHere is a brief summary of overtime implementation: An IHSS provider shall not work more than 66hours per workweek, regardless of the number ofrecipients worked for by the provider. (Exceptionsmay

sccduals.com или www.calduals.org. Since 1973, Sourcewise has helped seniors age well at home by providing education, expertise, and quality support services for Santa Clara C