GRAHAK SUVIDHA KENDRA COMPLAINT STATEMENT (July, 2015

Transcription

GRAHAK SUVIDHA KENDRACOMPLAINT STATEMENT (July, 2015 to June, 2016)S.N.ComplaintNo.DateRegistered ViaName ofComplainantAddress & Conctanct No.SectorDetails of ComplaintAction Taken byGSKRemarks/Status11 02.07.2015 emailSanjay SomaniMob.: 9887206730, email:somanibundi@yahoo.comTelecomComplaint against Idea CellularComplaintLimited - Circle Office Plot No. 1&2, forwarded toJai Jawan Colony, Tonk Road, Jaipur service provider302 018 regarding deducting thebalance in mobileResolved22 23.07.2015 emailGaurav AroraMob.: 7665555551, email:gaurav.roy2021@gmail.comRetailGaurav purchased Muesli from Share ComplaintResolvedWith Us, Sriganganagar, Rajasthanforwarded to sellerafter seeing an offer displayed at thecounter that MRP 199 Bagrry'sCrunchy Muesli 400 gm is beenoffered the price of Rs 174. Hepicked the item and took it to thecounter, where they charged theoriginal price of Rs 199.3303.08.2015 emailShrijith PillaiMob.: 9560362328, email:shrijith2007@gmail.comTelecomEconomic exploitation by TIKONAComplaintinternet despite after disconnect the forwarded toserviceservice providerPending(Secondremindersent by postand email)4407.08.2015 emailGaurav MundraMob.: 98284-28728, email:gaurav mundra@yahoo.comTelecomDisallowing MNP despite nonComplaintwishing of consumer against Reliance forwarded toCommunications Ltd, D - 69, Sardar service providerPatel Marg, C - Scheme, Jaipur 302001. 18602002011Resolved5508.08.2015 emailDishari BanerjeeMob.: 9874547062, email:dishari.b@gmail.comOn line store The connection point from USB cable Complainthas been damaged of Micromax Yu forwarded toYureka (Moondust Grey) phone from service providerAmazonResolved

6609.08.2015 emailAshok KumarMob.: 06726606028,09040094250, email:kasok8833@gmail.comReal EstateReal estate related problemWe have theprocess to get thedispute solve outof courtPending(Remindersent077 14.08.2015 emailRam Gopal Agrawal Mob.: 9414055213, email:rgagrawal1961@gmail.comTelecomOverbilling of Rs. 235.00 in moile no. Complaint9414055213 of MMS by Bharti Airtel forwarded toLtd.service providerResolved88 14.08.2015 personalAmar Deep Singh8. Bhuvneshwari Vatika-D,Minawala, Sirsi Road, Jaipur,Mob: 9314617532, n-refund of tuition fee of his child Complaintby the Shrishti Public School, 160,forwarded toNemi Nagar extention, VaishalischoolNagar, Jaipur-302021 Ph: 01412551315/16 Email:hrishtigroup@gmail.com; VaishaliNagar, Jaipur-302021 Ph: 01412551315/16 Email:shrishtigroup@gmail.comResolved99 15.08.2015 emailKishore ly payment made. Bill & receipt Complaintto be received by Digital Nodal,forwarded todigital.mumnodal@hathway.netservice providerResolved1010 25.08.2015 emailHari Prasad YogiSawai Madhopur email:Electricityconsumer orgswm@rediffmail.com; Mob.: 99501 61423Regarding electricity bills of excess Notice sent by GSK Pendingamount including consumer urbanto Jaipur Discomtax for road light by Jaipur discom inSawai Madhopur1111 27.08.2015 personalMr. KrishnaKhandelwalA- 291, Nehru Nagar, Pani Pech, TelecomJaipur- 302 016Issuesettled1212 31.08.2015 emailAmitabhaBandyopadhyayAssociate Professor, Lab No. 10, CourierDept. of Biological Sciences &Bioengineering, Indian Instituteof Technology, Kanpur-208016,India, 91-512-259-4055 (Ph), 91-512-259-4010 (Fax)Improper functioning of their mobile Complaintphoneforwarded toservice providerLate delivery of dry ice by Blue Dart Notices sent byshipment with Airway bill #GSK14609435282.Narendra aint Against PNB nPending(Reminder)

1414 04.09.15PhoneAmjad KhanVil.- ChittorgarhElectricity1515 04.09.15emailManju ShuklaMob.: 8769138881, email:manjulatashukla@gmail.comTelecom1616 05.09.15emailLove PareekG-39, Shivalik Nagar, B.H.E.L,ElectricityRanipur, Haridwar, Uttarakhand,Pin-249403 Ph.: 919634822839, 91 1334 231144, 91 1334 231122, email:lovepareek@hotmail.com1717 06.09.15emailYogesh Sharmaemail:yosh.beinghuman@gmail.com1818 09.09.15emailAlex Thomas1919 09.09.152021RetailDP not replaced more than ten days Complaintforwarded toconcernedregarding charges levied for usageFollowed up withinitiated during internationalservice providerroamingComplaint against UttarakhandCase pendingPower Corporation Limited regarding before consumerconvert unilaterally domesticforumelectricity connection to commercialelectricity connectionResolvedResolvedDiscardedComplaint against RudraDepartmental Store, Pratap Nagar,Jaipur reg. store insectfull packing orexpired food materialNotices served.DiscardedAsked contactdetail of the RudraDepartmentalStore on 25thSept., 2015Mob.: 9945394818, email:Telecomcommanderalexthomas@gmail.comFailure of 4G LTE Connection byAirtelComplaintforwarded to GSKBangaloreCorrespondence Sukhdevi ChouhanW/o- Late Shri Shiv Lal Chouhan, Education178, M.M. Nagar, Dak BunglowRoad P.- Sojat City, Distt.- Pali306 104Printed wrong name in themarksheet of Sr. Sec. Schoolexamination, 2013 issued by Raj.State Open School, Dr. S.Radhakrishnan Shiksha Sankul, JaipurComplaintResolvedforwarded to Raj.State Open School,Jaipur20 13.09.15emailNikhil GuptaMob.: 7774042230, email:gupta.nikhil1010@gmail.comRetailCharged Rs. 2.00 extra for ParleBiscuit packet, whereas MRP of theBiscuit packet is Rs. 10.00 By RawatCafeteria, Bhandari Hospital campus,Tonk Road, Jaipur21 21.09.15emailAshok Agarwal,Chairman, VOICEPartap Singh Road, Moga(Punjab) 142 001 Cell: 919463434529, email:voice4public@gmail.comElectricityAsked contactdetail of RawatCafeteria bycomplainant.Incompleteinformation.Power Cut in Moga from 8 to 15 pm Complaintforwarded to thePower companyForwardedto GSKBangaloreDiscardedResolved

2222 23.09.15emailAnkit GargMob.: 9829100011, email:ankitgarg100@gmail.comTelecom2323 24.09.15emailDeepak VermaMob.: 7737484250, 9636697888, Online store Complaint against Jabongemail: ss123789@gmail.com2424 24.09.15emailDeepak VermaMob.: 7737484250, 9636697888, Online store Complaint against Askmebazaremail: ss123789@gmail.com2525 24.09.15emailDeepak VermaMob.: 7737484250, 9636697888, Online store Incomplete and wrong informationemail: ss123789@gmail.comon snapdeal portal2626 24.09.15emailGaurav RaoMob.: 8302489903, email:gauravrao50@gmail.comTelecomDeducted balance amount despite of Complaintno activated any service in mobileforwarded toservice providerResolved2727 24.09.15emailKartik PaulMob.: 8013035914, email:kartikpaul2000@gmail.comTelecomBill against Disconnected 3G SIM8013035914 (AIRCEL)2828 25.09.15emailSanjay PathakMob.: 8087280452, email:pathaksanjay1986@gmail.comTelecomRecharge of 3g pack with Rs 499 ofTata DoCoMo sim card wherevalidity was of 56 days but after 30days data expired. Validity didn't gotcarry forward on next rechargeComplaintforwarded to GSKKolkataIncompleteinformationForwardedto GSKkolkataDiscarded2929 25.09.15emailDeepak VermaMob.: 7737484250, 9636697888, Online store Complaint against Shopcluesemail: ss123789@gmail.comForwarded toconcerned3030 25.09.15emailBadrishMobile NO. 9611308181; emailpbadrish@yahoo.co.uk3131 28.09.15personalGeorge Cheriyanand Renu BeniwalCUTS International, Jaipur, Mob.: Telecom9829285930 & 8764200317Filed toconsumerforumFiled toconsumerforumResolvedCourierPoor Bad n horrible services of airtel Complaintforwarded toservice providerPendingForwarded toconcernedFiled toconsumerforumForwarded toFiled toconcernedconsumerforumRegular emails and Filed toreminders sent.consumerLegal notice hasforumalso been sent bycomplainant.Complaint against Agarwal Packers & ComplaintMovers reg. damageforwarded toservice providerNetwork problem In the said mobile Complaintnumbersforwarded to Mr.Abhishek Sharma,appellate authorityof Airtel

3232 25.09.15personalArvind SinghTimesnow, JaipurOnline store Complaint against FlipKart reg.Deficiency in deliveryTelecomLand Line Dead from 3 Days (Phone:080-23146469)Forwarded toconcernedComplaintforwarded to GSKBangaloreDiscarded3333 30.09.15emailPraful B. RoogiMob.: 9379499900, email:magnumpro@gmail.com, 128,CHBS Layout, 19th Cross, 8thMain, Surabhi Building, Firstfloor, Vijayanagar.3434 01.10.15personalHarish AdwaniMob.: 9829099036, VaishaliNagar, Jaipur, Email:hha9@rediffmail.comRetailUnfair Trade Practice in MallComplainantapproachconsumer forumResolved3535 08.10.15emailP.C. Jainpcjain39@gmail.comFinancialserviceComplaint against Unicon Pvt. Ltd.For claim settlementForwarded toservice providerPending3636 09.10.15emailSuresh P. SinghTelecomContinuing: Six days of tense anddisappointing experience withVodafone, Ref. 94607 36459Forwarded toservice providerResolved37 09.10.15emailSuchait203 Durga Apartments, D 147Durga Marg, Bani Park, Jaipur302016 Mobile 91(0)9460736459; Email:suresh nlineshoppingComplainst againt ebayAdvised the file the Filed tocase in theConsumerconsumer forumForum3838 13.10.15emailkartik t against Next.co.in!damaged headphoneForwarded to seller Resolved& GSK Kolkata3939 13.10.15personalVinit GuptaJaipur Mob.: 9887777813; Email: Telecomwebmaster@cuts.orgComplaint against Airtel reg.NetworkForwarded toservice providerResolved4040 15.10.15PhoneIndra KumarChuruElectricityInflated electricity boardDiscarded4141 15.10.15Correspondence Mangi LalMasuda, AjmerComplaint against PACL4242 20.10.15PhoneManishMedta city, Nagaur district, Raj.Mob.: teinformationNot a consuemrComplaint against Holiday ExtrasFollowed up with(livecart.net) reg. refused for refund concernedResolved4343 20.10.15emailPradeep SharmaMob.: 9829859995; Email:p sharma2002@hotmail.comFinancialserviceComplain against Nirmal Bang formismanagement of account fundsPendingFollowed up withconcernedResolvedDiscarded

4444 21.10.15personalKapil SharmaB- 200, J.P. Colony, Sec.- 4,Vidhyadhar Nagar, Jaipur Ph.:2227964, Email:kapilsharma0306@gmail.comTelecom4545 22.10.15emailSachin V HMob. 9970532000/ 9011819100; TelecomEmail: sachsagar@gmail.comComplaint against Reliance regarding Forwarded to GSK, ForwardedMNPAhmedabad4646 28.10.15emailUmashankar KGRTelecomComplaint against Airtel Sim cardactivation problem4747 28.10.15emailDr. Neeraj Rawat,Reat Estate48 29.10.15PhoneMeenaxi Jain4949 02.11.15email5050 02.11.15emailSanjog KamalSharma.Rohit Somani5151 03.11.15PhoneMahendraRetail5252 04.11.15PhoneArvind5353 15.11.2015 PersonalSanju Yadav5454 15.11.2015 PhoneRavi JainBrhampuri, Jaipur Mob.:9351302575Jagatpura, Jaipur Mob.:9784433078480-A, Ganesh Nagar, NiwaruRoad, Jhotwara, Jaipur Mob.:9929075095Vidhyadhar Nagar, JaipurComplaint against Virgo Buildestate IncompletePvt. Ltd.informationComplaint against Shop Clues for non- Communicated todeliveryShopcluesComplaint against Airtel reg. billing Forwarded to otherissueGSKComplaint against Vodafone reg. 3G Forwarded to otherservices and network problem inGSKmobileComplaint against Amul Macho reg. Incompletedefective vestinformationComplaint against Airtel reg. billing Communicated toissueconcernComplaint against ankar.kgr@gmail.com,Mob.: 91-94830953179887423007, email:speak.nr@gmail.comDargah Bazar, Ajmer, Mob.:9680869017Mob.: 9829394106, email:sanjogkamal@gmail.comMob.: 9351232301, email:coolrohit.somani@gmail.comComplaint against SellerDiscarded5555 10.11.15PersonalShashankNiwaru Road, Jaipur Mob.:72220 44333Retail5656 16.11.15PersonalInsurance5757 16.11.15PhoneGiriraj Prasad Gupta Jhotwara, Jaipur Mob.:9351171718, 7790932377Eid MohammadBhinay, Ajmer Mob.:9414550755IncompleteinformationComplaint against Jumbo Electronics, Forwarded toJaipurconcerned. NoticesentComplaint against Oriental Insurance IncompleteCo. Ltd.informationComplaint against Indane Gas forIncompletenon- delivery of cylinderinformation5858 17.11.15PersonalJaipur, Mob.: 9314289361Telecom59 17.11.15PersonalAmbabari, JaipurGasComplaint against Reliance reg. overbillingComplaint against Indane Gas fordeactivation of Gas connectionResolved59Surendra SinghRathorePrem ecomGasComplaint against Intexe Mobile reg. complaintResolveddelay in repair of phoneforwarded to Intex.Further Notice isalso servedForwarded to GSK ForwardedBangaloreCommunicated toconcernCommunicated edDiscardedPendingDiscardedDiscardedPending

6060 18.11.15FacebookAlka Rastogi6161 20.11.15Correspondence Nadar D. Shankar6262 20.11.15Correspondence Kalpana Parihar6363 21.11.15Personal6464 23.11.1565JaipurTelecomComplaint against Vodafonedeactivation of SIM CardAppeallate contact Resolveddetail providedVil.- Himata Ruparel, Shyamgarh, RetailPS- Masuda, Distt.- Ajmer Mob.:8769061687Complaint against Y.G.N. SilaiMachine, P- Masuda, Distt.- Ajmerreg. lower quality electric ironForwarded toconcernedPendingW/o- Hemant Parihar, JodhpurEducationComplaint against RSCIT, JodhpurDiscardedManish Kumar Garg 27, Bhagwan Bahubali Nagar,Niwaru Road, Jhotwra, JaipurMob.: 7737867693RetailComplaint against Vijay Electronics,Jayanti Market, Jaipur reg. soldanother TV instead of AIWA TVIncompleteinformationNotice served tosellerPhoneNaresh KumarPareekDeedwana, Nagaur Mob.:9602228881TelecomComplaint against MTS reg. valueadded servicesAdvised on filingResolvedappeal beforeTelecom appeallateauthority65 23.11.15PersonalBaldev Rai408, Vinayak Apartments,RetailChomu House Circle, C- Scheme,Jaipur Mob.: 9414775354Complaint against shopping mallIncompleteinformation6666 23.11.15emailDeepak VermaEmail: ss123789@gmail.com,Mob.: 96366 97888OnlineshoppingComplaint against Peppertap for not Forwarded togenertating VAT invoiceconcernedAdvised toapproachconsumerforum6767 26.11.15PhoneSuresh KaushikJaipur, Email:skaushek@gmail.comRailwayComplaint against IRCTC for nonForwarded torefunding of ticket amount cancelled concernedby railway due to Gurjar agitationPending6868 27.11.15emailKshitij Maheshwari Mob.: 9

9414055213 of MMS by Bharti Airtel Ltd. Complaint forwarded to service provider Resolved 8 8 14.08.2015 personal Amar Deep Singh 8. Bhuvneshwari Vatika-D, Minawala, Sirsi Road, Jaipur, Mob: 9314617532, Email: ads@cuts.org; amarjairaj@yahoo.com Education Non-refund of tuition fee of his child by the Shrishti Public School, 160,