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P2000Security Management Systemsoftware release notesversion 3.1424-10832-178 Revision –November, 2015

Copyright 2015Johnson Controls, Inc.All Rights ReservedNo part of this document may be reproduced without the prior permission of Johnson Controls, Inc.If this document is translated from the original English version by Johnson Controls, Inc., allreasonable endeavors will be used to ensure the accuracy of translation. Johnson Controls, Inc.shall not be liable for any translation errors contained herein or for incidental or consequentialdamages in connection with the furnishing or use of this translated material.Due to continuous development of our products, the information in this document is subject tochange without notice. Johnson Controls, Inc. shall not be liable for errors contained herein or forincidental or consequential damages in connection with furnishing or use of this material. Contentsof this publication may be preliminary and/or may be changed at any time without any obligation tonotify anyone of such revision or change, and shall not be regarded as a warranty.Other Manufacturer’s DocumentationJohnson Controls does not duplicate documentation of other equipment manufacturers. Whennecessary, Johnson Controls provides documentation that supplements that of other manufacturers.When unpacking your equipment, keep all original manufacturer documentation for reference.Technical SupportFor factory technical support, Johnson Controls authorized field technicians can contact GlobalSecurity Solutions by phone at (866) 893-0423 or (414) 524-1214, or by email atsupport.globalsecuritysolutions@jci.com. They can also call the Field Support Center at(800) 524-1330 or (414) 524-5000 and use options 6, 1, 7.Customers who require technical support or who have other support needs (maintenance contractsor on-site field support) should contact their local Johnson Controls office; locations.html to find your local office.AcknowledgmentMetasys and Johnson Controls are trademarks of Johnson Controls, Inc. All other company andproduct names are trademarks or registered trademarks of their respective owners.

P2000 Version 3.14Software Release Notes24-10832-178 Rev. –P2000 V3.14 SOFTWARE RELEASE NOTESINTRODUCTIONJohnson Controls, Inc. announces Software Release Version 3.14 for the P2000Security Management System.This document is divided into the following sections: Download Sites on page 4 Available Options on page 5 P2000 SMS Application Program Interface (API) on page 6 System Configuration on page 6 Summary of Changes on page 10 Problems Fixed in Version 3.14 on page 11 Limitations and Known Problems on page 12For detailed installation or upgrade instructions, or guidance on obtaining andusing Registration and Option Keys, refer to the P2000 Software InstallationManual.For detailed information on Web UI and Web API installation options andprocess, refer to the P2000 Web UI Installation Guide.The part number for the P2000 Version 3.14 software is P2K-SW-314.NOTE: You can still use the G&D (Giesecke and Devrient) smart card encoderwith P2000 V3.14 but it is no longer available for purchase.Important Notes When Installing or Upgrading SoftwareMandatory HotfixAfter deploying a P2000 V3.14 System (Core and Web API) and beforeexecuting the Item Synchronization tool, you must apply the latest P2000V3.14 Hotfix. It is available from the P2000 Engineering Support site(see Download Sites on page 4). To obtain this download you may alsocontact Technical Support.1

P2000 Version 3.14Software Release Notes24-10832-178 Rev. –Item SynchronizationAfter deploying a P2000 V3.14 System (Core and Web API) and afterapplying the latest P2000 V3.14 Hotfix, run Item Synchronization. Thisutility synchronizes data stored and consumed by the Web UI with P2000configuration data, including associated status and alarms.Refer to the P2000 Software User Manual for complete ItemSynchronization instructions.Anti-Virus Software CompatibilityTemporarily disable any anti-virus software prior to the P2000installation. In addition, when installed on the P2000 server orworkstation, third-party anti-virus applications (such as Symantec software) may detect and automatically quarantine the P2000 software. Inorder to avoid it, exclude the Johnson Controls installed directories(typically located in \Program Files (x86)\Johnson Controls) from thevirus and spyware scans. Refer to the anti-virus software manufacturer'sdocumentation for specific instructions.P2000 Express System Upgrade to a Full VersionIf you have an existing P2000 SMS Express V3.11 or higher and want toupgrade to P2000 SMS V3.14, you must first register your existingsystem with a full-version registration key for the existing version, andthen follow the usual upgrade process.Your P2000 V3.14 system must use a currently supported platform.P2000 Express System Upgrade to an Express VersionIf you have an existing P2000 SMS Express V3.11 or earlier and want toupgrade to P2000 Express SMS V3.14, you must follow this sequence:1. Obtain a new Installation Key and an associated Registration Key forP2000 Express SMS V3.13 from Technical Support.2. Upgrade the existing system to P2000 SMS Express V3.13.3. Register the P2000 Express SMS V3.13 with the new Installation Keyand the associated Registration Key.4. From P2000 Express SMS V3.13 to P2000 Express SMS V3.14follow the usual upgrade process.2

P2000 Version 3.14Software Release Notes24-10832-178 Rev. –Upgrade of a P2000 System with Change Tracking (FDA)Before upgrading a P2000 system with Change Tracking, run theValidate Digital Signature task from the P2000 Database Maintenanceapplication. Then, proceed to upgrade to Version 3.14. After upgrading,run the Calculate Digital Signature task from the P2000 DatabaseMaintenance application.P2000 and DVN Software InstallationWhen you install the P2000 and DVN 5000 software on the samemachine, install SiteManager first. If you install the P2000 software first,and add SiteManager afterwards, re-install the P2000 software to ensureproper operation.Using P2000 Custom Report Writing (Crystal Reports )If you plan to create custom reports in addition to the many standardreports available, install Crystal Reports version 9.0 or higher. Thissoftware is not supplied by Johnson Controls. Install the Crystal Reportssoftware after all other software has been installed, preferably on aP2000 Workstation and not on the P2000 Server. Follow themanufacturer’s instructions; you do not need to set any specific settingsfor use with P2000.NOTE: The Crystal Reports software requires the ActiveX software to run.Operating systems as well as anti-virus applications may, by default, block theActiveX controls from running. In order to use Crystal Reports in generating theP2000 Standard Reports, configure the operating system and the anti-virusapplications to allow the ActiveX controls to run.Database BackupWe recommend that you back up the P2000 databases not only prior tothe P2000 software upgrade (on the “old” system), but also immediatelyafter a successful P2000 software upgrade (on the upgraded system).Registration of the P2000 Software and OptionsAll P2000 systems require a Registration Key. For upgrades, you need toenter the Registration Key during the upgrade procedure, so make sure toobtain it beforehand. If your P2000 system includes options, you alsoneed Option Keys.3

P2000 Version 3.14Software Release Notes24-10832-178 Rev. –DOWNLOAD SITESDownloads of the P2000 software and a range of related materials are availablefor Johnson Controls internal and external customers.P2000 Engineering Support Site for Customers with JCI Global IDThe P2000 Engineering Support site is now available to internalcustomers. This site offers product downloads, feature tutorials, productdemos, team information to obtain product-specific support, and more.The P2000 Engineering Support main page is located mHome.aspxOther useful pages include: P2000 Download Cloud for North s/P2000-DownloadsNA.aspx P2000 Download Cloud for /P2000-DownloadsEurope.aspx P2000 Training /P2000%20V314%20Training/Tiles.aspxUse your JCI global ID and password to access these sites.Downloads for Customers without JCI Global IDCustomers without JCI credentials should contact Technical Support forinstructions on how to download the P2000 software.4

P2000 Version 3.14Software Release Notes24-10832-178 Rev. –AVAILABLE OPTIONSNOTE: Before establishing or upgrading an Enterprise system, contact TechnicalSupport to confirm that the specific configuration is supported.P2000 Version 3.14 offers the following options: Aritech Intrusion Assa Abloy Panels Bosch Intrusion Change Tracking (FDA) Commend Intercom Digital Video Integration (for a list of supported DVN and DVR protocolsrefer to the P2000 DVR/VMS Integration Manual) Enterprise HID Controllers (Edge and Edge EVO) IFC (Intelligent Fire Control) Panels KONE HLI KONE IP Mercury Panels European Notifier Panels Fire Alarm Panels Otis Compass Elevator Otis EMS - Security/BMS or Serial Elevator SIA Interface Stanley Wi-Q (OSI) Panels ThyssenKrupp Elevator Web UI applications: Alarm and Event Manager, Case Manager, Maps, aswell as Archive Report Server Zenitel Intercom High Level Interface5

P2000 Version 3.14Software Release Notes24-10832-178 Rev. –P2000 SMS APPLICATION PROGRAM INTERFACE (API)Various published P2000 Application Programming Interfaces (APIs) areavailable for third-party integrations into the P2000 system. The APIspublished by Johnson Controls are product features that are tested andvalidated; customer issues related to their use can be resolved through Hotfixesand Service Packs by raising cases through the appropriate support channels.Full technical support is available for support tickets associated with P2000system APIs published by Johnson Controls.IMPORTANT: Direct database manipulation may void all warranties, and mayrender the P2000 SMS unsupportable.SYSTEM CONFIGURATIONThis section lists supported Microsoft Windows operating system and SQLServer combinations for both standard and small P2000 systems. Only 64-bitsystems are supported. You should only use Windows operating system andSQL Server standard edition or higher.The P2000 Security Management System (SMS) operates in a client-serverarchitecture. You must install the P2000 software on the system server prior toinstalling it on the system workstation.We recommend that you use a dedicated server for the P2000 SMS; that is,install only the Windows operating system, the SQL Server database engine,and the P2000 software. To install and run other third-party applications,contact a Johnson Controls Technical Support specialist for assistance. See alsoAnti-Virus Software Compatibility on page 2.6

P2000 Version 3.14Software Release Notes24-10832-178 Rev. –Server RequirementsStandard P2000 SMSA standard P2000 SMS includes more than 64 readers, 5,000 cardholders,and two workstations.Table 1: Supported P2000 Server Configuration Options for a Standard P2000 SMSSQL Server 2014SQL Server 2012SQL Server2008 R2 SP1Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 NOTE: Support for Stanley Wi-Q (OSI) panels requires IIS Version 6.0 or 7.0.These panels are not supported on systems using Windows Server 2012,Windows Server 2012 R2, SQL Server 2012, or SQL Server 2014. Someversions of Windows may require Service Pack installation prior to SQL Serverinstallation; refer to Microsoft documentation for more information.Small P2000 SMSSmall P2000 SMS (less than 64 readers, 5,000 cardholders, and twoworkstations) may use Express edition of the SQL Server.IMPORTANT: Microsoft Windows 8.1 and Windows 7 operating systems are notcurrently supported for the P2000 server.7