Student Contacts (n. 3431) - Oregon State University

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UESP & MAAPS Program Area Report 2017-18The hallmark of this academic year was the profound turnover in personnel and in the integration ofnew employees in the fold. Change is impactful and exciting, and it is worth noting the humanresources shifts at the top of the report as they certainly our experience in 2017-18.Sept. 2017Oct. 2017Nov. 2017Jan. 2018May 2018June 2018Stephanie Montgomery joins our team as an Office SpecialistJennifer Leach, Coordinator of Career & Major Decision Making, leaves to take a director position atSouthwestern University in TexasAlexis Terrell, MAAPS Academic Counselor, leaves to take an instructional designer position at theUniversity of Colorado-DenverJoanna Abbott joins our team as our new Coordinator of Career & Major Decision MakingCori Hall starts with us as an Academic Advisor on a wage appointmentTiffany Fritz, Coordinator of FYE Programs in UESP, leaves to take an Assistant Director of Parent & FamilyPrograms position at University of OregonSpirit Brooks, UESP Academic Advisor, leaves to take a Research, Evaluation, and Assessment Coordinatorposition with the OSU Outdoor SchoolMegan Roegner joins our team as our new Coordinator of FYE Programs in UESPKatherine Leibel, UESP and EXPLORE GTA, graduates with her M.S. in CSSAStephanie Montgomery leaves to take a position as a proctoring coordinator with EcampusUESP –Enrollment, Contacts, MigrationEnrollment Summary1000936(source: Institutional Research)7927376336045004580I.R. Enrollment SummaryTotalFall 2017I.R. Enrollment SummaryDegree SeekingWinter 2018Spring 2018Overall, student contacts (as recorded in ourAccess database) were down about 9%, butthat could have as much to do with data entryerrors as it does with an actual substantivereduction in appointments.*The Non-UESP category includes degree-seeking,INTO, and Prospective students. We alsopresented on major exploration to approximatelyprospective students across seven formalAdmissions visit programs.The numbers on the left are inclusive of nondegree seeking students. The numbers onthe right are indicative of matriculatingstudents who utilize our services regularly.Our enrollment numbers were down slightlythis year (fall to fall by roughly 3%). That,and an increase in major declarations thisyear, ended up being a blessing given theaforementioned human resources changeswe experienced this year!Student Contacts (n. 3431)4000UESP, ne, 198Email , 408

Migration Into UESP (n. 198)Migration Out of UESP (n. 500)CEOAS4%PHHSCEOAS20%Liberal Arts32%Science8%ForestryLiberal %7%Forestry7%Agricultural SciencesPHHSScience2%Engineering2%8%Agricultural Sciences20%30%40%3%0%10%20%30%40%50%These migration percentages are similar to previous years. We did see a bump in the number of declarationsand slight decrease in transfer-ins and a larger decrease in the overall number of non-UESP appointments. It isnotable here that with Business has become more permissive with its entrance and progression requirements,we’ve seen an increase in the migration to and a decrease in migration from that college.UESP Initiatives and ProgramsEXPLORE IN 4: Early ReturnsThis year we implemented our EXPLORE IN 4 policy. Students starting with or transferring to UESP starting inthe summer of 2017 can explore in UESP for four regular academic year terms. This cohort comparison betweenlast year and this year provides an initial glimpse into the impact of the policy.These are snapshots of defined STARTcohorts from 2016 and 2017. The “n”for both groups is relatively close andthe data was gleaned in July after theend of each academic year. TheEXPLORE IN 4 nudge seems to havehad an impact. The percentage ofstudents declared by the end of theirfirst academic year rose from 43% to55%.

EXPLORE LLC: Highlights from the 4th Floor of Callahan HallResidentsALS 199Average occupancythroughout theyear was 74residents45% of residentsenrolled in theelective EXPLORELLC class in the fallof 2017ProgrammingParticipationWelcome Week (lowropes course) – 35Strengths Quest – 14Involvement Fair (Opento all Callahan residents)Marine Science Day (atHatfield) - 10PresenceUESP EXPLORE staffmade themselvesavailable for drop-inadvising 2-4 hours aweek in the 4th FloorCallahan LoungeFrom our year-end EXPLORE LLC survey (n. 22 – 30% of EXPLORE)UESP & ECAMPUSBy the Numbers59 Ecampus students were part of UESP this year39% - active in UESP for one term 30% -active in UESP for twoterms 25% -active in UESP for three terms 13% - active in UESPfor four terms13.5% - First-Year 36.0% -Sophomores37.0% - Juniors 13.5% - SeniorsALS 114: A New Model27% had declared a major by July 2018A cornerstone of our exploration strategy underwent a significant change this year. We put the on-campusversion of the ALS 114 class on hiatus for fall term and switched the course model from a single large lecturemultiple small recitations to multiple small discussion sections. We used winter and spring to beta test the newmodel and refine it as Joanna Abbot moves forward with coordination of the course. We also officially assumedcoordination of the online version of ALS 114. Here is course enrollment data for this year:

MAAPS – Year 2Our MAAPS students progressed into their second year, and we found that they largely settled intotheir respective lanes. In-person contacts diminished in favor of electronic interactions. Here is datadrawn from Redcap (the appointment database for the MAAPS project) that outlines contacts andinteractions.CONTACTS BY TRIGGER (N. 2248)student initiated355CONTACTS BY METHODadv alert336phone2%instructor initiated89text9%online20%reg review561email65%in person4%group0%reg advising908Advising Interactions by Type (Ten Most Prominent)Advised to address financial issuesAdvised about progression issuesAdvised to schedule an appointmentAdvised to seek academic coachingAdvised to seek engagement opportunities on campusAdvised to seek academic supportAdvised to correct scheduleAdvised to see primary program advisorAdvised to adjust course balanceAdvised to seek career counseling and serviceMAAPS InitiativeFinancial Literacy ModuleAlexis Terrell, one of our formerMAAPS academic counselors,developed an outstandingBudgeting 101 Canvas module lastsummer and fall - prior to herdeparture. We beta-tested it withcurrent MAAPS students overwinter break and have since handedoff versions of it to EOP for usewith their summer bridge programand to Kerry Thomas for use withthe U-Engage courses.192180163284276407364358702897Insights from MAAPS Academic Counselors – Year 21. Finances continue to be a huge barrier for students, and thecomplexity of financial challenges forces them into making hardchoices – often at the expense of school. If we could provideadditional financial support to low-income students, holdwaivers, early financial literacy training, offer more scholarshipsand grants, offer FAFSA EFC based housing options, there may beless attrition.2. Academic counseling conversations almost always are fruitfuland productive, but convincing students to engage with them inthe face of their other obligations (classes, work, engaging withprimary advisor, etc.) became increasingly more challenging inyear 2.3. The proposition of streamlined and integrated communicationchannels offered by Derek Whiteside’s Digital Experienceproject can’t come soon enough. Knowing that students haveactually received and internalized outreach is an uncertainty inthe current communication climate at OSU.4. Some desired and possible initiatives, innovations, andcollaborations in year 2 did not manifest – for myriad reasons!

2018-19 GoalsUESPCompete integration and training of new team membersReview and consideration of how a UESP Canvas Studio Site and an online appointmentscheduling tool might enhance our advising practice and workflowUse winter term to evaluate efficacy of first full cycle of Explore in 4Consider the evolution and growth of our EXPLORE LLC and ways we can continue to heightenengagement within the communityRevisit diversity, equity, and inclusivity issue and advisors pivotal role as agents of social justicethrough quarterly common readingsMAAPSHave a fruitful site visit with the Ithaka S&R team in October 2018Continue our initiative to capture the student stories of our MAAPS treatment groupLaunch and promote career webinars on CanvasShepherd our processes through their current planned project completion date in August 2019

position with the OSU Outdoor School June 2018 Megan Roegner joins our team as our new Coordinator of FYE Programs in UESP Katherine Leibel, UESP and EXPLORE GTA, graduates with her M.S. in CSSA Stephanie Montgomery leaves to take a position as a proctoring coordinator with Ecampus . UESP