PEEHIP - RSA Al

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PEEHIPOptional Insurance PlansDental Cancer Hospital Indemnity VisionOctober 1, 2018Administered bySouthland Benefit Solutions, LLCPost Office Box 1250 Tuscaloosa, Alabama 35403 Telephone 205/343-1250Fax 205/343-1239 1-800-476-0677 www.SouthlandPEEHIP.com441

is a Southland network of ParticipatingDentists benefiting PEEHIP membersHere Are The Top 3 Reasons To Use OneOf Our Participating Dentists:THEY SAVEMONEYTHEY SAVETHEY SAVEMONEY&MONEYDentaNet is one of the largest independent dental networks in the State of Alabama.The network is designed to save you money.One important reason you purchase benefits is to save money.For a listing of Statewide DentaNet providers, visitwww.SouthlandPEEHIP.com

DentaNet is the network of participating dentistsdesigned to benefit PEEHIP members.DentaNet is one of the largest dentalnetworks in the state of Alabama.By using DentaNet providers, PEEHIPmembers save money.QUESTION: ARE YOU SAVING MONEY?If you participate in the PEEHIP Dental Plan, you probablypurchased dental insurance to save money.DentaNet providers are all over the state.To find a participating DentaNet provider in your area,visit www.SouthlandPEEHIP.com or call us,toll-free, at 1-800-476-0677 today.You’ll be glad you did.

YOU WILL SEE THE SAVINGS.VisionChoice is an eyecare savings plan designed to savemembers money on a wide array of vision products andservices! VisionChoice eliminates eyecare sticker shockbecause participating providers have agreed to offer theirservices at prices considerably lower than their normal fees.Benefits at a Glance No plan limitations so you can use the plan as often as you want.No waiting periods so you can use the plan as soon as you join.No claim forms to file so you save time and money.No deductibles to meet before using the plan.No extra cost for scratch resistant and UV coatings.Save up to 61% off the retail price for eyewear so buying a second pair is easy.Discounts on vision laser correction when performed by a participatingspecialty provider. 20% discount off contact lens fittings, training and follow-up appointments.Participating ProvidersMembers must use a participating VisionChoice Provider to receive benefits. To locate a Provider, visitour website at www.southlandvision.com or call ourMember Services toll free number at (800) 476-3010.Monthly Plan CostVoluntary participation at NO CHARGE for either single or familycoverage.

EligibilityAll members who have at least one optional PEEHIP plan are eligible.Claim FormsThere are no claim forms to complete because VisionChoice isa discount program. The benefits are received directly from theprovider at time of purchase!The following is a partial listing of the savings members may receivewhen visiting a participating VisionChoice provider (frame selection andretail prices will vary by Provider):Member**VisionChoice Price SavesPartial listing ofEyewear Choices* RetailPriceProfessional ServicesCompreshensive Exam 85.00 59.0031%FramesVisionChoice FrameRevolution (IMFT26)Kate Spade (Dacey)Nike (4040) 75.00214.00186.00299.00 35.00150.42108.50174.9153%30%42%42%Lens OptionsScratch resistant coatingUV coatingCrizal AR coating 20.0025.00150.00 0.000.00120.00100%100%20%Plastic CR-39 LensesSingle visionBifocal (FT-28)Trifocal (7x28)Younger ImageVarilux Comfort 104.00126.00188.00320.00334.00 bonate LensesSingle visionBifocal (FT-28)Trifocal (7x28)Varilux Comfort 148.00195.00260.00380.00 56.0086.00123.00210.0062%56%53%45%High Index LensesSingle visionBifocal (FT-28)Varilux Comfort 338.00466.00470.00 136.00136.00295.0060%71%37%* Retail fees based on local survey of fees** VisionChoice discounts do not reflect PEEHIP benefitamounts, but may be used in conjunction with your PEEHIP visionplan when using a participating provider.

PSOLIRQ HDULQJ HDOWK &DUHSouthland Benefit Solutions and Amplifon Hearing have teamed upto provide discounted hearing aids and hearing healthcareservices to members, and their families, who are enrolled in atleast one optional PEEHIP plan.Benefits at a Glance Dramatic discounts on over 2,000 models of hearing aids40% off all hearing services provided by one of our providers60-day no risk trial1 year of free care12 month no interest financingLoss and damage protectionHearing aids available from 10 industry-leading manufacturersLowest price guarantee on over 2,000 brand name hearing aids2 years of free batteries3 year warrantyEligibilityAll members who have at least one optional PEEHIP plan are eligible.Just Follow These Steps.Step 1Call Amplifon at 1-888-669-2177 to find a provider near you.Step 2Amplifon will explain the process and help you schedule anappointment.Step 3Amplifon will send information to you and the provider,ensuring your discount is activated.Call 1-888-669-2177 or visit amplifonusa.com/sbsMonthly Plan CostVoluntary participation at NO CHARGE for both single and family coverage.

EligibilityAll members who have at least one optional PEEHIP plan are eligible.Claim FormsThere are no claim forms to complete because VisionChoice isa discount program. The benefits are received directly from theprovider at time of purchase!The following is a partial listing of the savings members may receivewhen visiting a participating VisionChoice provider (frame selection andretail prices will vary by Provider):Amplifon Benefit Program Frequently AskedQuestionsWho is Eligible?All members who have at least one optional PEEHIP plan are eligible forthe Amplifon Benefit Program.Who does it cover?The Amplifon Benefit Program covers you and your extended family.Anyone in your family can activate the discount by calling1-888-669-2177.Are there membership and/or discount cards?No, you just have to call 1-888-669-2177. A patient care advocate willlocate a provider in your area and schedule you an appointment. Theywill send information to you and the provider, ensuring your discount isactivated when you arrive for your appointment.If I already have a provider, how can I find out if they are inAmplifon's network?You can locate Amplifon providers in your area by calling1-888-669-2177 or by visiting amplifonusa.com/sbs.Is Amplifon the hearing aid manufacturer?No, Amplifon is partners with 10 industry-leading hearing aidmanufacturers. The Amplifon Benefit Program simply allows you topurchase a hearing aid from one of the world's best brands at a deeplydiscounted price.Why should I use Amplifon?Amplifon has a lowest price guarantee. If you find the same hearing aidat a lower price, they'll beat it by 5%.How much does the program cost?The Amplifon Benefit Program is provided at no extra cost to memberswho have at least one optional PEEHIP plan.Call 1-888-669-2177 or visit amplifonusa.com/sbs

TABLE OF CONTENTSNOTICE OF APPEAL6GENERAL correct Benefit PaymentsFraudulent ClaimsDENTALCovered Dental ExpensesReasonable and Customary ChargesDiagnostic and Preventive ExpensesOther Covered Dental ExpensesPre-Determination of BenefitsAlternate ProceduresCoordination of Dental BenefitsDentaNet BenefitsExtension of Dental BenefitsDental Exclusions161717182121CANCERCoverage OutlineSchedule of OperationsLimitations and ExclusionsDefinitions242426282922

HOSPITAL onsDefinitionsExclusionsCoordination of Vision Benefits3636373839CONTINUATION COVERAGE (COBRA)40

The Public Education Employees’ Health Insurance Program wasestablished under provisions of Act 83-455 of the 1983 Alabama Legislature.The Act created the Public Education Employees’ Health Insurance Board. TheBoard established a uniform plan of health insurance for employees. This planincludes four optional plans of insurance that are administered by SouthlandBenefit Solutions, LLC.Each eligible employee has the opportunity to elect one or moreoptional coverage(s) provided by the Public Education Employees’ HealthInsurance Board.There are four (4) optional plans to choose from (Dental - Cancer Hospital Indemnity - Vision). This summary of optional plans available toyou is designed to help you understand the individual plan(s) youchoose. This booklet replaces any previously issued information. The planbegins October 1 of each year.Notice of Appeal: In the event payment of a claim is denied by the PlanAdministrator and the insured is of the opinion such denial wasimproper, the insured has the right of appeal. The appeal procedure isas follows:(1) To appeal, the insured must submit a request for review,in writing, to the Plan Administrator within sixty (60) days fromthe date any writing is received by the insured from the PlanAdministrator denying payment of a claim. This request mustcontain the specific reasons the insured contends claim denialwas improper. Within the same time period, insured may submitany other evidence which insured contends supports his or herposition.(2) The Plan Administrator will review the claim; any writtenrequests or other evidence received from the insured and advisethe insured of its final determination.(3) If the insured is still of the opinion that claim denial is improper,insured may obtain a judicial review of the Plan Administrator’sdecision by the Circuit Court of Montgomery, Alabama. Thisjudicial review of contested cases is allowed under the AlabamaAdministrative Procedures Act, 41-22-20 of the Code of Alabama,1975.ALL THE TERMS, CONDITIONS, AND LIMITATIONS OF EACH PLAN ARE NOTCOVERED HERE. ALL BENEFITS ARE SUBJECT TO THE TERMS, CONDITIONS, ANDLIMITATIONS OF THE MASTER CONTRACT BETWEEN THE PUBLIC EDUCATIONEMPLOYEES HEALTH INSURANCE BOARD AND YOUR PLAN ADMINISTRATOR.A COPY OF THE CONTRACT IS KEPT ON FILE AT THE PUBLIC EDUCATIONEMPLOYEES HEALTH INSURANCE BOARD OFFICE AND IS AVAILABLE FORYOU TO REVIEW. THE INFORMATION IN THIS BOOKLET IS NOT A SUBSTITUTEFOR THE LAW OR THE MASTER CONTRACT. IF A DIFFERENCE OFINTERPRETATION OCCURS, THE LAW GOVERNS. THE LAW MAY CHANGE ATANY TIME ALTERING INFORMATION IN THIS HANDBOOK. THE BOARDRESERVES THE RIGHT TO CHANGE BENEFITS DURING THE PLAN YEAR.October 1, 20186

GENERAL INFORMATION FOR ALL PLANS“PLAN YEAR” means a period which begins October 1st through the nextSeptember 30th. This applies to all plans.Who is eligible to enroll in PEEHIP coverages?Full-Time EmployeesA full-time employee is any person employed on a full-time basis in anypublic institution of education within the state of Alabama as defined bySection 16-25A-1, Code of Alabama 1975. These institutions mustprovide instruction for any combination of grades K through 14exclusively, under the auspices of the State Board of Education or theAlabama Institute for Deaf and Blind.A full-time employee also includes any person who is not included in thedefinition of employee in Section 16-25A-1, but who is employed on a fulltime basis by any board, agency, organization, or association whichparticipates in the Teacher’s Retirement System of Alabama and has byresolution pursuant to Section 16-25A-11 elected to have its employeesparticipate in PEEHIP.Permanent Part-Time EmployeesA part-time employee is any person employed on a permanent, part-timebasis in any public institution of education within the state of Alabama asdefined by Section 16-25A-1, Code of Alabama 1975. These institutionsmust provide instruction for any combination of grades K through 14exclusively, under the auspices of the State Board of Education or theAlabama Institute for Deaf and Blind.A part-time employee also includes any person who is not included in thedefinition of employee in Section 16-25A-1, but who is employed on apermanent, part-time basis by any board, agency, organization, orassociation which participates in the Teacher’s Retirement System ofAlabama and has by resolution pursuant to Section 16-25A-11 elected tohave its employees participate in PEEHIP.An eligible permanent, part-time employee is not a substitute or atransient employee. A permanent part-time employee is eligible forPEEHIP if he or she agrees to payroll deduction for a pro rata portion ofthe premium cost for a full-time employee. The portion is based on thepercentage of time the permanent part-time worker is employed.7

Eligible DependentsSpouseThe employee’s spouse as defined by Alabama law to whom you arecurrently and legally married. PEEHIP requires a copy of a marriagecertificate to verify eligibility and one additional current document to showproof of current marital status. Excludes a divorced spouse or commonlaw spouse.ChildrenPEEHIP offers dependent coverage to children up to age 26. Appropriatedocumentation will be required by PEEHIP before dependents can beenrolled as explained on page 10. In accordance with the federal HealthCare Reform Legislation, the following children are eligible for PEEHIPcoverage:1. A married or unmarried child under the age of 26 if the child is yourbiological child, legally adopted child, stepchild or foster childwithout conditions of residency, student status, or dependency. Afoster child is any child placed with you by an authorized placementagency or by judgment, decree, or other order of any court ofcompetent jurisdiction2. The eligibility requirements for any other children such asgrandchildren, for example, must meet the same requirements asfoster children and must be placed with you by decree or other orderof any court of competent jurisdiction, for example, legal custody orlegal guardianship.PEEHIP is not required and will not provide coverage for a child of achild receiving dependent coverage. Also, maternity benefits anddelivery charges are not covered for children of any age regardlessof marital status.3. An unmarried incapacitated child 26 years of age or older who: ispermanentlyincapableofself-sustainingemployment because of a physical or mental handicap, is chiefly dependent on the member for support, and was disabled prior to the time the child attained age 26, and thechild had to be covered as a dependent on the member’s PEEHIPpolicy before reaching the limiting age of 26.8

Exception: New member requests coverage of an incapacitated child overthe age of 26 within 30 days of employment.The employee must contact PEEHIP and request an INCAPACITATEDDEPENDENT form. Proof of the child’s condition and dependence mustbe submitted to PEEHIP within 45 days after the date the child wouldotherwise cease to be covered because of age. PEEHIP may requireproof of the continuation of such condition and dependence.If approved for coverage, the child is not eligible to be covered on anyother PEEHIP plans once he or she reaches the limiting age of 26 as anincapacitated child. For example, approved permanently incapacitatedchildren can continue on any PEEHIP plans they are on at the time theyage out, but they are not eligible to be covered on other PEEHIP plansonce they reach the limiting age of 26. If the child is approved as anincapacitated child and allowed to stay on the PEEHIP Hospital MedicalPlan, the child cannot change plans and be covered on other PEEHIPplans, such as VIVA or the Optional Plans if he or she has alreadyreached the limiting age of 26.Aged Out:When the dependent has attained the chronological age of 26, the child’scoverage will terminate the first day of the month following his/her 26thbirthday. Once an eligible dependent has “aged out”, then such personis ineligible to participate in the plan again as a dependent exceptsubsequently as the spouse of an eligible member.Enrollment of Dependents:Participating employees must enroll their eligible dependents under thisplan by enrolling in the PEEHIP Member Online Services (MOS) systemor completing a paper enrollment form and submitting the form to thePEEHIP office within the specified deadline.9

Required Documentation For Dependents:Every member who has a dependent enrolled on his/her PEEHIPcoverage(s) will be required to certify to PEEHIP their dependent'seligibility. Certification may require appropriate documents to support yourdependent's eligibility. Such documents required will be a marriagecertificate and one additional document to show proof of current maritalstatus for a spouse. Other documents required are a birth certificate for anatural child; a certificate of adoption for an adopted child; a marriagecertificate and a birth certificate for a step-child; a placement authorizationfor a foster child; a court order signed by a judge appointing legalguardianship or legal custody for other children who are not biological,adopted or step children.Enrollments cannot be processed without the appropriate documentationas explained above.PEEHIP is not bound by a court order to insure dependents who do notmeet PEEHIP guidelines.Who is not eligible to enroll?Ineligible employees A seasonal, transient, intermittent, substitute, or adjunct employeewho is hired on an occasional or as needed basis. An adjunct instructor who is hired on a quarter-to-quarter orsemester-to-semester basis and/or only teaches when a given class isin demand. Board attorneys and local school board members if theyare not permanent employees of the institution. Contracted employees who may be on the payroll but are notactively employed by the school system. Extended day workers hired on an hourly or as needed basis.Ineligible family members (dependents) An ex-spouse regardless of what the divorce decree may state Ex-stepchildren regardless of what the divorce decree may state A common law spouse Children age 26 and older Disabled children over age 26 who were never enrolled or weredeleted from coverage10

A child of a dependent child cannot both be covered on the samepolicy. A daughter-in-law or son-in-law Grandchildren or other children related to you by blood ormarriage for which you do not have legal guardianship or legal custodywho are not foster children or adopted children and temporarilydisabled dependent children who have aged out. Grandparents Parents A fiancé or live-in girlfriend or boyfriendIf you are covering an ineligible dependent, you must notify PEEHIP anddisenroll the dependent immediately. If you know of someone who iscovering an ineligible dependent, please notify PEEHIP by phone877.517.0020, fax 877.517.0021, email peehipinfo@rsa-al.gov or mailPEEHIP, P.O. Box 302150, Montgomery, AL 36130-2150.Covering ineligible dependents unnecessarily raises costs for all eligiblePEEHIP members. Help PEEHIP prevent fraud, waste and abusethrough compliance with its dependent eligibility policies.Newly Acquired Dependents and Single CoverageMarriageA member enrolled in single coverage who marries and wishes toacquire family coverage can request coverage within 45 days ofthe marriage. You must mail a copy of the marriage certificate to PEEHIPafter adding the new spouse to coverage through Member OnlineServices at www.rsa-al.gov. The effective date of coverage can be thedate of marriage or the first day of the following month. Prior notification isnot required.If you do not enroll your new spouse through the online system or inwriting within 45 days of the date of marriage, the policy cannot bechanged to family and the new spouse cannot be added until the OpenEnrollment Period.Members will be required to make payment for dentalcoverage at time of enrollment.11

Birth, Adoption, or Legal Custody of a ChildMembers enrolled in single coverage who desire family coverage due tothe birth, adoption, or legal custody of a child can request coveragewithin 45 days of the qualifying life event. You must provide a copy ofthe birth certificate, adoption or custody papers and the child’s SocialSecurity number after adding your child through the Member OnlineServices (MOS) system at www.rsa-al.gov. Click the QLE link afterlogging into MOS. You can also submit written notification to PEEHIPwithin 45 days of the date of the qualifying life event. The effective dateof coverage can be

If you participate in the PEEHIP Dental Plan, you probably purchased dental insurance to save money. DentaNet providers are all over the state. To find a participating DentaNet provider in your area, visit www.SouthlandPEEHIP.com or call us, toll-free, at 1-800-476-0677 today.File Size: 2MB