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Inspire talent.Recruit the best.The Roche Employer Brand BookMarch 20171
ContentsIntroduction3Strategy6Brand strategy and Employer BrandEVP and company purposeFoundationEVP attribute clustersLocal EVP adaptationRecruitment statementKey messagesImplementationImplementation example789101112131819Implementation guidelines21HeadlinesCombining headlines and visualsPrototypical media applicationsComposition of elementsBasic formatsFormat reation of new key visuals33PrinciplesElements of key visualsA structured processIllustration searchIllustration styleIllustration contentHand(s)Preparation of the illustrationComposition and formatsPhotographer briefing for the hand imagesLithographer briefing for the compositions3435363738394041424361Roche Employer Brand Book March 20172
The idea behind the Employer BrandThe Employer Brand visuals and messaging are tools to emphasize why we are a greatplace to work and they are used for recruiting and retaining employees. They reflect thepurpose of our company because meaningful work and a real focus on changing medi cine are among the strongest drivers for attracting and retaining talented employees.They are the most powerful differentiators for Roche within the employer market.Use of the Employer BrandThe Employer Brand should be used in topics related to interactions and communica tions about the things Roche does for employees or that relate to employment at Rochesuch as recruitment, onboarding, learning and development, benefits, compensation,Live Well etc.Where not to use the Employer BrandFor any general representation of Roche, e.g. relating to financial performance, business strategies and others, the Corporate Brand materials should be used.Unlock potential.Keep growing.Roche Employer Brand Book March 20173
Think beyond.Make a difference.The differentiating factorThe Employer Brand’s appearance has been desig nedto make Roche stand out from competitors. The Employee Value Proposition (EVP) as well as the visuallanguage emphasize the innovative character of ourcompany’s work to progress science, medicine anddiagnostics, by depicting the act of scientific creation.Interplay of text and visualEach motif tells a little story, by linking the contributionof an employee to the purpose of working at Roche.Each motif combines inspirational drawings, an actinghand of a Roche employee, and challenging head lines. The topics are derived from the Roche EVP attri bute clusters.Roche Employer Brand Book March 20174
Why a Roche Employer Brand Book?This brand book is designed for the Roche HR and Communication community.The Roche Employer Brand Book documents the core elements of the Roche Employer Brand outlines the Employer Brand attributes of Roche and corresponding keymessages and proof-points provides practical guidelines for the implementation ofthe Roche Employer Brand.This document does not replace the existing Corporate Brand guidelines. It addsnew visual elements and themes to be used in the context of Roche as an em ployer. For the existing Roche visual language and themes please see guidanceand references later in the document.Develop opportunities.Drive change.Roche Employer Brand Book March 20175
StrategyRoche Employer Brand Book March 20176
StrategyBrand strategy and Employer BrandOne company, One brandVisual appearance of Employer BrandBrand strategy at Roche aims to emphasize the elements thatmake our company unique, across geographies, divisionsand functions.The visual appearance of the Employer Brand is aligned to thecorporate design of the Roche Corporate Brand. To allow inspiringand attractive communication tailored to future and current em ployees, Roche has created a set of key visuals that are reservedfor Employer Brand use exclusively.Within the Roche Corporate Brand strategy, the Employer Brandis a specific dimension of the Roche Corporate Brand, highligh tingmessages and aspects that are of particular interest for currentand future employees. To ensure a seamless chain of experienceat all touch points of the employee life cycle, the posi tioning of theEmployer Brand has been derived from the Roche purpose andbusiness strategy, and the key messages follow the company’snarrative (story) and strategic messages of Roche as a company.Drive innovation.Change lives.The Roche Employer Brand forms an integrated part of the Roche brand experienceRoche Employer Brand Book March 20177
StrategyEVP and company purposeDoing now what patients need nextWe believe it’s urgent to deliver medical solutions right now –even as we develop innovations for the future. We are passionateabout transforming patients’ lives. We are courageous in bothdecision and action. And we believe that good business meansa better world.That is why we come to work each day. We commit ourselves toscientific rigour, unassailable ethics, and access to medicalinnovations for all. We do this today to build a better tomorrow.We are proud of who we are, what we do, and how we do it. Weare many, working as one across functions, across companies,and across the world.We are Roche.Guidance for use of messagesThe message themes expressed in the Purpose Statement reflectboth the values and strategic framework of the wider RocheGroup. They are approved for external use. The Purpose State mentserves as an important “starting point” to develop messaging.Messaging means the ideas, concepts and content in the state ment, not necessarily the exact sequence of words.The Purpose Statement is also a “sanity checkpoint” – messagingthat clearly contradicts the purpose should not be used. TheEmployer Brand and the EVP are clearly related to the PurposeStatement and in particular to the statement “that is why wecome to work each day”. With each key message examples basedon global messaging have been included. These are approved forexternal use but can be adapted locally if required (see also keymessages on page 11).For more information about the Purpose Statement:http: che Employer Brand Book March 20178
StrategyFoundationDefinition of the EVP attributesRelevance of attributes for different individualsThe Employer Brand is based on an informed decision: relevantEmployer Value Proposition (EVP) attributes have been identifiedon the basis of a global study 1 externally and with GEOS data,and confirmed and prioritized within a series of top managementworkshops in 2014. The final selection and clustering of attributeswas based on two key criteria: credibility and differentiation.Each future and current employee has individual preferencesfor EVP attri butes. However, there are strong common tendencies,even though the study has revealed that the main driver of prefe rences is geography – not gender, function, level, or age. Whilein some countries, meaningful work may be the most importantattribute for a majority, other regions may see development oppor tunities on top of the list. The modular system of the Roche Employer Brand allows for easy adaptation of the communicationto such geographical preferences.The task of the Employer Brand is to communicate the selectedattributes in a focused and consistent way, in order to evoke theintended perception.72 %IdentityWho we really arePercentage of variance in employmentpreferences explained by segmentProfileWho we want to beCredible anddifferentiatingEVP attributesImageWhat others think of us13 %7%For the selection of relevant EVP attributes, two criteria were key:1. Which attributes can be credibly conveyed by Roche?2. Which attributes will differentiate Roche from competitors?1 Roche’s Employment Branding Refresh, CEB, 2014Roche Employer Brand Book March Source: CEB, Attracting and Retaining Critical Talent Segments; n 58 000 r espondents surveyed9
StrategyEVP attribute clustersThe big five1. Roche cultureCo-worker qualityRespectDiversity / InclusionManager qualityRecognition2. Roche purposeJob impactMeaningful work3. Organisational stabilityOrganisational stabilityRoche has identified five attribute clustersfor the positioning of Roche as a preferredemployer:1. Roche culture2. Roche purpose3. Organisational stability4. Excellence in science5. Employment benefitsThe attribute clusters have been selectedbased on their importance to our targetgroups, the positive feedback from em ployees and the ability to differentiate fromour competitors.4. Excellence in scienceInnovationProduct5. Employment benefitsCompensationBenefitsFuture career o pportunitiesno potential to differentiate from talent competitorsmedium potential to differentiate from talent competitorshigh potential to differentiate from talent competitorsRoche Employer Brand Book March 201710
StrategyLocal EVP adaptationEVP adaptation workshopsWorkshop modulesThrough EVP workshops, affiliates havethe option to localize their Employer Brand,with the objective to develop a local EVPthat is supported by the local organization,and that makes Roche stand out from thecompetition.To facilitate worldwide localization, Roche has pre pared a workshop structure and presentation materialfor a full day workshop consisting of six modules.The workshop deals with the following topics:Employer Brand workshop1.Global Employer Brand(why, research, global EVP, visuals)4.Point of proof collectionPresentation, 30 MinutesWorkshop, 60 Minutes2.Local critical target groups competitor research5.Channels to usePresentation, 60 MinutesPresentation, 60 Minutes3.Create local EVP6.Minimum standards action planWorkshop, 90 MinutesPresentation and workshop,60 MinutesMake your mark.Improve lives.Participants of the workshop are HR Marketing experts,recruitment experts, HRBP’s and business leaders.For more information and workshop material, pleasecontact Global Attraction & Sourcing.Roche Employer Brand Book March 201711
StrategyRecruitment statementJoin RocheBe inspired by who we are and what we do.Enjoy coming to work each day and reachingyour full potential.Key messagesProof of credibilityTo help ensure that the EVP attributes are as consistently con veyed as possible, we have provided global messages for eachEVP attribute cluster. These messages should form the startingpoint for the definition of your local EVP messages.The credibility of the EVP attributes is supported by points ofproof. The points of proof aligned to each EVP attribute clustershow samples of global points of proof. Regional points of proofshould be adapted or developed by HR as required (e.g. countryengagement scores, local investments, etc.).A message is not necessarily used verbatim. It can be adoptedto local language and culture as necessary.The global messages can be used in their original wording ortranslated into phrases appropriate to your local situation. Youcan find the global messages on the following pages.Roche Employer Brand Book March 201712
StrategyKey messagesRoche cultureYou’ll be inspired by who we are and whatwe do. You’ll enjoy coming to work every dayand will be able to reach your full potential.Co-worker qualityYou work with 88 500 inspiring colleagues who are passionate about improving people’s lives.RespectWe want all employees to feel valued and respected and be able to grow totheir full potential.Diversity/InclusionWe want diversity to go beyond the visible differences. We actively supportand encourage an environment where everyone feels free to speak his orher mind.Points of proof examples– GEOS: 81% of the workforce is proud towork here.– GEOS: 75 % would refer friend to work here– External recognition: many “Great Place ToWork” and Top Employer awards– Live well initiative– Leadership commitments– Diversity programs– 198 367 peer-to-peer recognitions amongRoche employees in 2014Manager qualityWe believe that every Roche employee deserves a great leader, who is bothinspiring and engaging.RecognitionWe take a genuine interest in people and recognize a job well done.ExampleWork with the best.Push boundaries.Roche Employer Brand Book March 201713
StrategyKey messagesRoche purposeAt Roche, we work with a purpose – developinginnovative tests and medicines to help peoplelive better, longer lives.Job impact / Meaningful workAt Roche, you can really make an impact. Each and every one of us cancontribute to improving the lives of millions of people.Points of proof examples– World’s largest biotech company– #1 in oncology– Number of medical publications– Number of developing approaches thatdiagnose diseases earlier– Range of activities to improve: accessto healthcare– Leader in in-vitro diagnostics– Forward strategy, long-term strategy– Continuous investments in sites developments (buildings)– Local employee stories how their job connects with the Purpose Statement– Philantropic engagement(Train of Hope, Children s Walk)ExampleDrive innovation.Write history.Roche Employer Brand Book March 201714
StrategyKey messagesOrganisational stabilityWe have been writing scientific history formore than 100 years and we are excited tocontinue delivering meaningful innovationtoday and in the future.Points of proof examples– Very stable leadership(5 CEOs in the last 50 years)– Stable shareholder structure (family)– Over 100 years old– Traditional sites, here for decades(e.g. Basel, Mannheim)– Invention of breakthrough therapies /lasting innovation (i.e. Valium story)– World leader in oncology(“we rewrote medical text books”)– One of the largest pipelines of the industry– One of the most valuable pharma compa nies on the stock market– Dividends increasing every year since 1986– Combining strengths in pharmaceuticalsand diagnosticsExampleThink beyond.Change lives.Roche Employer Brand Book March 201715
StrategyKey messagesExcellence in scienceScience and innovation drive everythingwe do to improve people’s lives.ProductsYou can be part of our next 100 years by helping to develop medicinesand tests to transform the lives of millions of people.Points of proof examples- Number of clinical trials- International awards- Local market position- Publications in journals- Globally recognized scientists- Partnerships with local universities- At the forefront in targeted cancer combination therapies- Setting standards in diagnosticswith innovative tests and instruments- 4 research organizations- Investment in R & DExampleFollow the science.Unlock innovation.Roche Employer Brand Book March 201716
StrategyKey messagesEmployment benefitsWe care about what makes working at Rochea rewarding experience for our employees.CompensationWe try to strike the right balance between a highly competitive base salary,performance-linked rewards and numerous benefits for employees. This mix canvary from site to site.BenefitsDifferent people have different needs and at Roche we care for and supportyou in many ways.Future career opportunitiesWe encourage you to actively develop your career by taking advantage of a widerange of trainings, courses and career opportunities throughout the world.Points of proof examples– Talent management procedures– Perspective programs– Employees participate in success of company– Sales incentive– Stock options /shares– Insurance packages– Flexible working time– Benefits according to site– Highlight local examples of people movinginto programs, assignments, promotions etc.ExampleUnfold your skills.Make a difference.Roche Employer Brand Book March 201717
StrategyImplementationImplementation throughout the employee lifecyclePoints of proofThe purpose of the Employer Brand is to reinforce our keystrengths why people should join Roche or stay working here.One of the most important elements of the implementation is theuse of “points of proof” when making the claim on the keymessage. The points of proof help you demonstrate how we candeliver on the promise that we are making. It is important thatyou use local examples in order to engage with your candidates /employees.Based on your local EVP research and/or an EVP workshop, youwill have determined your local attributes for both attraction andattrition. Ideally select three attributes that make you stand outfrom the local competition. The selected attributes should beused consistently in all communication throughout the employeelifecycle.The employee lifecycle starts with attraction and runs throughseveral phases, until separation where the company and theemployee go their own way. The types of branded touch pointsalong the employee lifecycle vary widely:– Job ads– Conversation with a candidate– Web banners– Blog posts– Videos– Articles– Posters– Job interviews– Presentations– Development conversations– Compensation overviews– Exit interviewsniontteReloveboOnRoche EVPDearioctleSepmngdinniocttraAtentEach of these touch points gives you the opportunity to reinforcethe Roche EVP, and to position Roche as a great place to work.Position of Roche asa great place to workUse all phases along the employee life cycle to reinforce the Roche EVPRoche Employer Brand Book March 201718
StrategyImplementation exampleStrengthening of a specific attribute – step by stepCreating your messageWhen creating a message for a brochure or a publication, thethemes of this Brand Book provide the spirit and direction tobe used.Step 1: Define attribute(s) to promoteConsistency throughout touch pointsIt is critical that you are consistent in your messaging throughoutvarious touch points. Please refer to the defined key messagesin this documentation, including suggestions for points of proof,visuals and headlines.Step 4: Select points of proof for key messageStrategyKey messagesLocal EVPEmployment benefitsWe care about what makes working at Rochea rewarding experience for our employees.CompensationWe try to strike the right balance between a highly competitive base salary,performance-linked rewards and numerous benefits for employees. Thismix can vary from site to site.BenefitsDifferent people have different needs and at Roche we care for andsupport you in many ways.Future career opportunitiesWe encourage you to actively develop your career by taking advantage of awide range of trainings, courses and career opportunities throughout the world. E.g. Employmentbenefits and r ecognitionStep 2: Select channel to reinforce key messagePoints of proof examples– Talent management procedures– Perspective programs– Employees participate in success of company– Sales incentive– Stock options /shares– Insurance packages– Flexible working time– Benefits according to site– Highlight local examples of people movinginto programs, assignments, promotions etc.ExampleUnfold your skills.Make a difference.Adapt to your localcircumstances.E.g. “Employees participate in successof company”; “Benefitsaccording to site”Step 5: Select visual and headline for key messageGuidelinesCombining headlines and visualsUnfold your skills.Make a difference.This page shows sample combinations of visuals and approved headlines.Think beyond.Change lives.A rewarding experienceWe care about what makes working atRoche a rewarding experience for ouremployees. We know that many thingsmatter; health and well-being, havingthe support to develop your career, toolsto do your job and being recognisedwhen you do it well.People at Roche work with colleaguesfrom multiple functions at locationsaround the world. Our employees canrecognise each other directly. Over198.000 peer to peer recognitions wereawarded in 2014.Different people, different needsWe try to strike a balance between ahighly competitive base salary andperformance linked rewards. In additionto bonuses linked to individualachievements, we offer rewards linkedto the overall success of Roche.There are also numerous benefits foremployees that varyfrom site to site;discounts on Roche stocks, pensionschemes, health insurance, childcare,on-site
Implementation guidelines 21 Headlines 22 Combining headlines and visuals 23 Prototypical media applications 25 Composition of elements 27 Basic formats 28 Format adaption 29 . 1 Roche’s Employment Branding Refresh, CEB, 2014 Percentage of variance in employment preferences explained by s
