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LIMITED WARRANTY,MAINTENANCE &GENERAL INFORMATION“KIA” and the Kia Motors America, Inc. logo are registered trademarks of Kia. Florida License #60026.500 Jim Moran Boulevard, Deerfield Beach, FL 33442.CS11046 (02/18) Copyright 2018 Jim Moran & Associates,Inc. All rights reserved.
Maintaining YourKia Certified VehicleProper Maintenance Begins at Your Kia DealershipProperly maintained vehicles will last longer, deliver maximumperformance and help protect your investment. Your Kia dealershipand Kia vehicle Owner’s Manual can provide you with the recommendedmaintenance schedule based on the driving conditions in your area.Please follow the recommended schedule so your vehicle can provideyou with many years of driving enjoyment.Be sure to ask about your dealership’s “Kia Care Plan” which can helpyou maintain your Kia Certified Pre-Owned vehicle properly.9
Roadside Assistance Coverage*Emergency TowingEmergency Towing Service “Sign and Drive” coveragefor mechanical disablement which renders your vehicleinoperative.Plan Provisions DurationRoadside Assistance will be provided for 10 Years /Unlimited Mileage beginning on the vehicle purchase date. CostRoadside Assistance benefits are included with your KiaCertified Pre-Owned vehicle.How to Get ServiceIf your vehicle becomes disabled and you need assistance,please call 800-333-4542. Hours of Operation24 hours a day, 365 days a yearHow to Use Roadside AssistancePlease be prepared with the following information whencalling Roadside Assistance: Area of CoverageAnywhere in the U.S.1.2.3.4. Emergency Roadside Assistance provided“Sign and Drive” coverage for emergency servicesincluding - Flat Tire: Change your flat tire with your inflated spare- Out of Gas: Arrange to have up to three gallons of freegas delivered if your vehicle runs out of fuelYour name and addressYour plan number (located on your RoadsideAssistance ID card)Exact location of disablementWhere you are calling from, including a phone numberwhere you can be reached* Services are provided by and/or through Cross CountryMotor Club, Inc., Medford, MA 02155 except in Alaska,California, Hawaii, Oregon, Wisconsin and Wyoming whereservices are provided by and/or through Cross CountryMotor Club of California, Inc., Thousand Oaks, CA 91360.- Lockout: Assist in getting vehicle unlocked if the keysare lost, broken or locked inside your vehicle- Jumpstart: Arrange a battery jump8Kia Certified Pre-Owned — Confidence and Value.Thank you for purchasing a Kia Certified Pre-Owned vehicle! TheKia Certified symbol signifies that your pre-owned vehicle has beenThe Kia Certified Pre-Owned Vehicle Limited Warranty period expiresPre-OwnedLimited WarrantyRepairs:(866) 440-134010 years from the day the vehicle is first put in-service or when(See page 6 for details)subjected by your authorized Kia dealership to a rigorous 164 pointinspection, passing the Kia standard for safety, performance andappearance.the odometer reaches 100,000 miles, whichever comes first andit includes additional Platinum Coverage for 1 Year / 12,000 Miles,whichever occurs first. (See Limited Warranty Form for expirationcalculation details.)With a Kia Certified Pre-Owned vehicle, you will experience theconfidence that comes with the value of buying a pre-owned vehicleand you’ll enjoy many of the same protections of a new vehicle.124 Hour RoadsideAssistance:(800) 333-4542(See page 8 for details)
Kia Certified Pre-Owned Vehicle InformationKia Certified Additional FeaturesDiagnostics CoverageThe Limited Warranty will pay for reasonable, necessary andcustomary diagnostic charges incurred in conjunction with acovered mechanical breakdown, not to exceed the labor timelisted in a nationally recognized parts and labor guide.Among the benefits of the Kia Certified Pre-Owned LimitedWarranty, you are provided the following:Certified Vehicle Purchase Date:MonthDaySelling Dealer Information:Dealership NameYearMileageAddressVIN NumberCityCustomer NamePhone #2StateZipTravel Breakdown ProtectionTravel Breakdown Protection will be provided for the durationof your Kia Certified Pre-Owned Limited Warranty. In theevent of a mechanical breakdown of a covered component,we will reimburse you for documented motel/hotel lodgingand restaurant meal expense incurred, commencing the dayafter the claim is reported, providing you are in excess of 100miles from home. Such expense shall be limited to 100 percalendar day and 500 per occurrence. You must receive priorauthorization for travel expenses by calling 866-440-1340.Related Damage CoverageThe Limited Warranty will pay for the replacement ofbrake pads, belts and hoses that are damaged and requirereplacement as a direct result of a covered mechanicalbreakdown. This coverage includes disc brake rotor or brakedrum resurfacing required as a direct result of a coveredmechanical breakdown.Fluid CoverageThe Limited Warranty will pay for the replacement ofnecessary fluids, oils, greases, lubricants and approved A/Cgases that must be replaced in conjunction with a coveredmechanical breakdown.Rental Car CoverageYou will be allowed up to 35 per day for a maximum of10 days for car rental expense incurred if required dueto a covered mechanical breakdown or manufacturer’swarranty repair. Rental car expense incurred must be froma licensed rental car agency or authorized Kia dealer. Rentalcar reimbursement is not provided for parts delay, shopscheduling or for work not covered. You must receive priorauthorization for rental expenses by calling 866-440-1340.Rental reimbursement is limited to downtime repairs andends on the date of repair completion.7
Kia Certified Pre-Owned Limited Warranty InformationThis booklet contains important information about yourLimited Warranty, maintenance schedule, and generalinformation about your vehicle. Keep this booklet in yourvehicle at all times.How To Make A Claim:3. Provide “teardown authorization” when requested byFWS or Kia dealer, so that the repair facility can providean accurate diagnosis and estimate of repairs;When repairs are required, if possible, return your vehicle toyour selling dealer or any Kia dealer. If you cannot returnyour vehicle to your dealer or a Kia dealer, you musttelephone Customer Claims Center at 866-440-1340 duringnormal working hours to receive instructions. If you do notfollow FWS’s instructions, reimbursement may not be madeto you for the cost of any repairs. Authorization must beobtained from FWS prior to having your vehicle repaired. FWSreserves the right to inspect any vehicle before authorizationof any repairs. In order to make a claim you must:4. In the event of an emergency situation that occurs andFWS cannot be reached, you can proceed with repairs, butpayment will be in accordance with the other provisionsof the Limited Warranty;5. Submit a claim for reimbursement to FWS along withall required documents within thirty (30) days ofauthorization;1. Have your vehicle serviced according to the maintenanceschedule provided in the manufacturer Owner’s Manual.You must keep original copies of all repair orders,invoices and receipts from the performed services andmaintenance and present the originals at the time a claimis made;6. Retain all replaced parts until your claim is settled, as youmay be required to submit these parts for inspection.Failure to comply with the responsibilities outlined abovemay result in the denial of your claim. If you have anyquestions which cannot be answered by your dealer,please contact FWS.2. Use all customary and reasonable means to protect yourvehicle from further damage in the event of a mechanicalbreakdown. Without limiting this general rule, specificallyyou must stop the vehicle immediately and have itrepaired before driving it further;Table of Contents This booklet is a guide to the features and benefitsthat come with your Kia Certified Pre-Owned vehicle.Additional important manufacturer warranty informationcan also be found in your vehicle’s manufacturerOwner’s Manual.Welcome to Kia Certified Pre-Owned. 4Kia Certified Pre-Owned Limited Warranty Information. 5-6Kia Certified Additional Features. 7 Travel Breakdown Protection Rental Car Coverage Diagnostics Coverage Related Damage Coverage Fluid Coverage All information including the terms and conditions of theKia Certified Pre-Owned Limited Warranty containedherein are based on the latest information available atthe time of publication and is subject to change withoutnotice.Roadside Assistance Coverage. 8 Please be aware that any modification to your vehiclecould affect its performance, safety or durability.Such modifications may also violate governmentregulations, and/or void this Limited Warranty, and/oryour manufacturer’s warranty. Please consult with yourauthorized Kia dealer before making any modifications toyour vehicle.Maintaining Your Kia Certified Vehicle. 9This information is intended only to highlight certain features of the Kia Certified Pre-Owned Limited Warranty.For exact coverages, exclusions and limitations, please review the Kia Certified Pre-Owned Limited Warranty contract itself.63
Welcome to Kia Certified Pre-OwnedCongratulations on your purchase of a Kia Certified Pre-Owned vehicle!To better ensure your satisfaction and maximize your Kia Certified Pre-Owned experience, please: Read your Limited Warranty, this booklet and the original manufacturer Owner’s Manual. When repairs or maintenance are required, return your vehicle to your selling dealer or any Kia dealer. If you cannotreturn your vehicle to your selling dealer or any Kia dealer, telephone the Customer Claim Center at 866-440-1340to receive instructions. See Page 6 for further information.Kia Certified Pre-Owned Limited Warranty InformationIn addition, coverage excludes those items listed under“Exclusions From Coverage” as shown in the Pre-OwnedLimited Warranty.1. Owner’s ResponsibilitiesYou are responsible for properly operating and maintainingyour vehicle in accordance with the instructions in yourmanufacturer Owner’s Manual. If you drive your vehicle undersevere driving conditions, you must follow the applicablemaintenance requirements specified in your manufacturerOwner’s Manual.Any implied warranty of merchantability of fitness for aparticular purpose applicable to this vehicle is limited to theduration of the written warranty. Some states do not allowlimitation on the time period for an implied warranty, so thislimitation may not apply to you.2. Pre-Owned Limited Warranty PeriodThis Pre-Owned Limited Warranty begins on themanufacturer’s original in-service date and odometer milezero, and will be in effect from that date for a period of 10years or 100,000 miles—whichever occurs first—as stated inyour Kia Certified Pre-Owned Limited Warranty. ThePre-Owned Limited Warranty also includes 1 Year / 12,000Miles of Platinum Coverage, whichever occurs first.4. WarrantorYour Kia Certified Pre-Owned Limited Warranty is providedby Kia Motors America as shown in your Pre-Owned LimitedWarranty and is administered by Fidelity Warranty Services,Inc. (“FWS”).See your Pre-Owned Limited Warranty and Buyer’s Guidefor actual Limited Warranty coverage limitations, exclusions,and other important information that may apply. To obtain acopy please call the Customer Claim Center at 866-440-1340.3. Pre-Owned Limited Warranty CoverageThis Pre-Owned Limited Warranty covers any repair orreplacement of components which fail under normal use dueto a defect in materials or workmanship. Coverage is limitedto those components and parts listed under the section“Powertrain Coverage” in the Pre-Owned Limited Warranty.Additional “Platinum” Coverage during the first 1 Year / 12,000Miles, after vehicle purchase, whichever occurs first.45
Warranty and is administered by Fidelity Warranty Services, Inc. (“FWS”). See your Pre-Owned Limited Warranty and Buyer’s Guide for actual Limited Warranty coverage limitations, exclusions, an
