Quinnipiac University Healthcare Management Club

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Quinnipiac UniversityHealthcare Management ClubAcademic Year 2018-2019Message from the QU-HCM Faculty DirectorWe are pleased to provide the Quinnipiac University Chapter of the American College of Healthcare Executives(ACHE) Academic Year Report. The 2018-2019 year was yet another active and successful year for our studentorganization. Our students led and participated in education/networking programs described in this report. They alsodelivered a number of well-done projects and reports through their coursework and onsite placements and internships.We would like to recognize the efforts and thank our QU-ACHE student-leaders. Jasie Mathew provided clubleadership, as our club Co-President, and also the student representative on the CTAHE board. Dylan Mariano directedcompletion of this report. Yamini Ranganathan, Jasie Mathew, Edward Brady, Elizabeth George, DylanMariano and Joanna Proctor contributed to this report. Ryan Cuttitta and his team- Meghan Cacace, BlakeHeller, Scott Gonzalez, and Joanna Proctor helped lead a successful event. Amanda Colpitts also served as CoPresident and was membership chair. They were an outstanding and productive team.This year we once again saw the return of our alum to mentor their junior colleagues in our program: So You Want aCareer in Healthcare Management: What Should You Do? Connor Rand and Dori Horne, previous club presidentsreturned from their positions at Qualidigm. Qualidigm continues to provide summer internship and employmentopportunities for our students. Our students also received several accolades for their work. Among them-SamuelSondheim, our first MD/MBA graduate’s project with Kurt Barwis was selected to represent the School of Business atPresident Judy Olian’s inauguration events.We once again welcomed many of you to our campus and enjoyed the benefitsof your mentorship. Denise Fiore sponsored a summer internship.Kimberly Lumia joined our medical school students for a lively discussion.You all took time from your busy commitments to visit our campus, meet withour students and provide internship/residencies and project opportunities forour learners. We are extremely appreciative of our relationship with CTAHEand consider all of you valued partners in training the future generation ofhealthcare leaders.Our Sincere Appreciation!QU-HCM Officers 2018-2019Jasie Mathew, Organization CoPresident and CTAHE Student BoardLiaisonAmanda Colpitts, Organization CoPresident and Membership ChairAngela MattieJoanna Proctor, VP of Social MediaProfessor, Schools of Business & MedicineRyan Cuttitta, VP of EventsDylan Mariano, VP of NewsletterCommunications

CTAHE Student Chapter Welcome Back EventOctober 23rd, 2018By: Yamini RanganathanThe First Annual Welcome Back Social, hosted by theCT Chapter of the American College of HealthcareExecutives’ Higher Education Network, was held at theFrank H. Netter M.D. School of Medicine, QuinnipiacUniversity. The theme of the event was networking andthe development of the professional student community.Many graduate and medical students fromneighboring universities, including Seton Hall University,University of New Haven and Quinnipiac University,attended the event to create new connections and tostrengthen existing relationships. Also, several studentsfrom Quinnipiac University's online healthcare certificateprograms took part in this meet-and-mingle networkingevent.Fred Boateng, Chapter President - NAHSEConnecticut and Manager of Cardiovascular Services at Hartford Healthcare Medical Group welcomed theattendees and briefly discussed the power of leveraging peer relationships. He introduced Zach Smith, alsofrom Hartford Healthcare, as a student liaison to meet and discuss various volunteer leadership opportunitiesavailable in the CTAHE chapter.Denise Fiore, Chief Operating Officer, Lawrence and Memorial Hospital, also an alumnus of QuinnipiacUniversity, emphasized mentoring, networking, learning and scholarship opportunities provided by CTAHEand encouraged students to actively reach out to healthcare leaders from across the state for opportunities tofind internships, fellowships, employment, and mentorship.Brian Spector, Principal at Lombard HCConsulting, accentuated ‘problem solving’ as acore competency needed for today’s youngerand enthusiastic healthcare professionals totackle the challenges in the ever-changingworld of healthcare.The CTAHE student chapter welcomeback networking event provided a dynamicplatform for students to engage and interactwith their peers in the same programs fromvarious universities and to connect withhealthcare leaders from across the state ofConnecticut for their education and careeradvancement.

CTAHE Strategic Board RetreatNovember 19th, 2018By: Jasie MathewThe Board of theConnecticut Association ofHealthcare Executives (CTAHE)met for a full day retreat inMiddletown, CT to plan forupcoming events, to discuss changesin leadership, and to discuss futureimprovements. The day started witha “Board 101” session, where therewere reviews and approvals of thechapter manual and bylaws, asuccession planning session, and adiscussion of the board’s selfassessment. Next followed astrategic planning discussion wherefindings of the member survey wereanalyzed and recommendationswere made for building a new plan.Then followed a review of financials,sponsorships, and the upcomingYale Conference on April 12, 2019,in which students and executiveswere recommended to takeadvantage of. The variouscommittees, including theEducation Network Committee,Membership Committee, andDiversity and Inclusion Committee,gave updates on their variousactivities. There was a greatdiscussion about improving benefitsfor student members of CTAHE tobetter connect students andexecutives and provide usefulresources for career development.Students will help the membershipcommittee create ways for studentmembers to learn from CTAHEhealthcare managementprofessionals and continue growingin their careers through thisorganization.

"Implementing an Energy Efficiency Project in a 24/7 Hospital Environment"February 7th, 2019By: Edward BradyOn February 7th,2019, Bristol Hospitalsponsored the“Implementing an EnergyEfficiency Project in a 24/7Hospital Environment.”The event was a paneldiscussion that centeredaround the air qualityupgrades to BristolHospital’s infrastructure.The panel discussion washosted and moderated by KurtBarwis, President and CEO of BristolHospital. With the panel participantsas Richard Bramm, Thomas Roche,and Matt Menard. These fourgentleman all spoke about theirspecific tasks in accomplishing thisvital infrastructure upgrade for thehospital. The topics of discussionranged from how the hospitalnegotiated the financing of thisproject to how daily operations withinthe hospital went mostly undisturbed.The panel spoke about eachdepartments trials and tribulations ofthe project. The most interesting factthat Kurt Barwis spoke about was inregards to the feedback the hospitalreceived from patients while therenovations were happening in theirrooms. Mr. Barwis and the staff atBristol expected there to be dozens ofcomplaints from patients but to thecontrary there was not a singlecomplaint. Mr. Barwis explained thatthis was due to how the hospital staffexplained the necessity of the energyefficient project to the patients. Forthe most part, patients were happy tosee that their local hospital wasreceiving the needed upgrades whilestaying environmentally conscious.Once the project was complete,Bristol Hospital was projected to save 50,000-70,000 during the hotsummer months.This CTAHE event enabledguests to learn about implementingan energy efficiency project, whilealso allowing guests to network withhealth care employees from aroundthe state of Connecticut.CTAHE President Kimberly Lumia’s Visit to Students at Quinnipiac School of MedicineFebruary 21st, 2019By: Elizabeth GeorgeKimberly Lumia joined firstyear students in the HealthcareManagement and OrganizationalLeadership Capstone Concentrationat the Frank H. Netter School ofMedicine at Quinnipiac University.Ms. Lumia shared her insights onbeing a clinician and a leader in thehealthcare field. The students enjoyedhearing Ms. Lumia’s trajectory fromher early nursing career to healthcareleadership positions including hercurrent positions as President of theConnecticut Chapter of the AmericanCollege of Healthcare Executives andChief Performance Officer of ProspectMedical Holdings Inc. Ms. Lumiashared some of the values that havehelped her achieve success – beingflexible and learning from difficultexperiences, constantly improvingcommunication skills, and followingher passion. Ms. Lumia’s passion hasalways been for healthcare and hercontributions to the field are amongher proudest accomplishments. Inher closing remarks, Ms. Lumia gavea call to action for the incominggeneration of leaders to continuemaking necessary improvements inthe U.S. healthcare system – achallenge the Netter School ofMedicine students were eager takeon.

So You Want a Career in Healthcare Management: What Should You Do?March 4th, 2019By: Joanna ProctorOn March 4th, 2019, theQuinnipiac Healthcare ManagementOrganization hosted its internshipand career development event “SoYou Want a Career in HealthcareManagement: What Should You Do?”.Held in the Echlin auditorium on theMt. Carmel Campus, the primary goalof the event was to provide bothHealthcare Management studentsand students in health care basedtracks, with an opportunity to receiveadvice and guidance from alumni ofthe Quinnipiac MBA-HCM track. Theevent opened with some warm wordsfrom Ryan Cuttitta, the eventcoordinator, followed by apresentation from Jill Koehler,Associate Dean of CareerDevelopment. The presentationprovided key information fromresumes to potential career paths andinterview tips.Rick Coppola, RegionalDirector of Practice Operations atNortheast Medical Group, sharedsome insights to his role and everydaywork life. As a graduate from the classof 2009, he provided some helpfulinformation about his career path todate. Connor Rand and DorothyHorne, more recent graduates of theQU-HCM program, representedQualidigm, a healthcare consultingorganization. They gave attendees adifferent insight, one of a smallerorganization, and spoke of theorganization’s summer internshipprogram, which they both were a partof before joining the organization fulltime.Scott Gonzalez, JoannaProctor, and Edward Brady, currentQuinnipiac Healthcare Managementstudents, were also able to speakabout their past internshipexperiences. Scott recently completedhis Administrative Internship at St.Barnabas Medical Center inLivingston, NJ. Joanna spoke abouther recent internship experience atSectra, Inc., based out of Shelton, CT.,working as a Marketing Intern.Edward then finished speaking abouthis volunteer experience atMontefiore Hospital in New Rochelle,NY.After the events’ conclusion,open Q&A for the presenters began,followed by an informal networkingopportunity. The event gave studentsa chance to talk to their peers as wellas graduates of the same program,who have all continued on to varyingcareer paths.

Yale Healthcare ConferenceApril 12th, 2019By: Jasie MathewThe 15th Annual YaleHealthcare Conference was held atthe Yale School of Management,where it was attended by more than600 healthcare leaders and executivesfrom across the nation. The theme ofthe 2019 conference was ReimaginingHealthcare: Changing Perspectives onDelivery and Disparities. The firstkeynote address was given by VivekGary, MD, MBA, Chief MedicalOfficer of CareMore Health, and hespoke about the importance ofremembering the lives of the patientsbeyond the walls of the hospital. Hespoke about his experiences withpatients being lonely, some nothaving the proper nutrition whenthey arrived home from the hospital,and some having a lack of access totransportation for future visits. Thesewere just some of the potential issueshe mentioned that providers andadministrators should keep in mindwhen discharging patients from thehospital.Attendees were able to attendtwo breakout sessions during thecourse of the day. One of the sessions,“Think Global, Act Local” featured apanel of healthcare leaders andfocused around learning about healthsystems abroad to serve diversepopulations at home. Many of thepanelists were involved previouslywith healthcare initiatives incountries such as Uganda and Nigeriaand spoke of the issues faced in thosecommunities. Each mentioned thepower of helping in the nearbycommunities and that it wasn’tnecessary to leave the country inorder to make a difference. Anothersession, “Improving the PatientExperience,” featured another paneland the discussion was centeredaround prenatal to palliative care.Many of the panelists spoke onpersonal experiences and noted howeveryone had such an experience thatshaped the way they saw healthcareas a result. Some points mentionedwere the importance of patientsquestioning care, providers’commitment to transparency, andhow many patients did notunderstand the preventative carebenefits they could utilize with theirinsurance plans.A panel of highly respectedexecutive panelists included Trent T.Haywood, MD, JD, President of theBlueCross BlueShield Institute,Vivian S. Lee, MD, PHD, MBA,President of Verily Life Sciences,Johnathan Rothberg, PHD, Founderand CEO of the Butterfly Network,and moderator Robert S. Galvin, MD,CEO of Equity Healthcare. Thediscussion was based on the growingpresence of technology in healthcare.Digital health funding in 2018 wasmentioned to be approximately 8Billion dollars. Some devices notedto be of excellent use were diabetesmanagement tools as well as a newportable ultrasound machine createdby the team of one of the panelists,Johnathan Rothberg. Somedisparities discussed were centeredaround the ability of all consumers toafford the expensive newtechnologies. The final keynoteaddress was given by J.D. ThompsonFellow Vivian W. Pinn, MD, RetiredFounding Director at NationalInstitutes of Health. Her story spokeof the many barriers she broke forwomen and minorities in medicine.She grew up in segregated schoolsand was the only African-Americanand only woman in her class tograduate from the University ofVirginia School of Medicine in 1967.She spoke on confronting genderbiases and understanding concepts ofdiversity and inclusion in healthcare.

CTAHE 2nd Annual Career FairApril 18th, 2019By: Dylan MarianoOn April 18th the ConnecticutAssociation of Healthcare Executives(CTAHE) held a student career fairand networking event at theUniversity of New Haven’s Orangecampus. The career fair was heldfrom one to four in the afternoon toallow ample time for attendees tohear from the key note speaker andinteract with the representativespresent from each of theorganizations that had agreed toparticipate in the event. The keynotespeaker for the event was the ChiefOperating Officer (COO) of theEastern Connecticut Health Network,Mr. Marc Brunetti.Marc delivered anempowering speech relevant to allindividuals present, mainly focusingon the emphasis that the currentindustry practices put on adaptabilityand the eagerness to learn andprogress. Marc talked about hisbackground and how he came to beone of the chief executives in the area,starting as a nurse who simplyvolunteered to take on tasks andpositions as they presentedthemselves, to increase his ownpersonal knowledge andunderstanding of the facility hethrived in. His main take-awaywas that students should beeager to learn and always opento the knowledge andfriendships that presentthemselves, because he himselfis the product of the little pieceshe learned from others alongthe way.Following the keynotespeaker, students and membershad the opportunity to networkwith the 19 employers presentto provide information aboutinternships, fellowships andemployment opportunities withintheir organizations. The private eventallowed for the students present totake their time with each table andextract as much information out ofthe company representatives aspossible without being rushed.Students present were also given theoption to participate in a resumecritiquing session or a professionalheadshot during registration. Theresume critiquing was a greatopportunity to have a professionalevaluate the strong points of currentresumes, as well as areas foropportunity or improvement as well.The event was a great success, evenresulting in students staying past theclosing time to continue to talk andnetwork with each other, employers,and members of CTAHE who werepresent and open to help per usual.Overall, the event was a greatsuccess. Students were able to buildconnections and learn aboutemployers in the area and what theirrespective organizations’ cultures andmissions were. Employers were ableto connect with potential futureemployees and provide informationthat may have otherwise been achallenge to find. Some greatinformation was exchanged and it issafe to say that each of the QuinnipiacMBA students that were present hada great experience!

neighboring universities, including Seton Hall University, University of New Haven and Quinnipiac University, attended the event to create new connections and to strengthen existing relationships. Also, several students from Quinnipiac University's online healthcare certificate pro