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INFORMATION Redacted PURSUANT TO THE FREEDOM OFINFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)PE10-045DUCATI1-23-2011Q4 PG 3Q6 PG 66Q8 PG 110Q8-12 PG 127

LeakageWarranties per FamilyOldMonsterOldMTS(plastic fuel tank)Total Warranties66189Total Sellout10.2463.843PPM6.44149.180Following this chart we see that the leakage percentage on oldMonster is 0,64 % vs 4,9% of MTS old (in fact on MTS Old weagreed to do a safety recall).

PE10-045DUCATI1-23-2011Q4045 Field ReportsPART 1 OF 2&045 HelpStar

PE10-045DUCATI1-23-2011Q4045 Field ReportsPART 1 OF 2

DUCATI North America — AFTER SALES SERVICE rev04052006DNA- FAULT REPORT SHEETPlease e-mail this document to luca.bencivenni@ducati.com or marco.paradisi@ducati.com within 24 hours from fault detection.Company name: DucatiIndianapolisDate :1/20/09)(Dealer code : 67067[.] A- New motorbike, upon delivery[X] B- Motorbike sold less than 6 months ago.[.] C- Motorbike sold more than 6 months ago.Model : 696Frame serial no. : ZDM 1RADN09B002651MY : 2009Engine serial no. : ZDM .Mileage (US ): 213Detected fault:[.][.][.][.][.][.][.]Oil leakageBreakageFaulty operationPower failureScratchesLack of.More.[.][.][.][.]Part no. of the component(s) involved: 58631711B.-Coolant el leakageCracksPaint flaking offNoise.Comments that can help us understand the problem: Fuel leakage at top front of fuel tank. Tank is porous.Fault due to:[.X]Production Processes[.]TransportThe crate was:[.]Undamaged[.]DamagedDid you make your reservations on transport documents?:DNA Service AreaManager: Karl BerwerCompany stamp for fax purposes:[.]Yes[.]No

FileIDCategoryHall's M695 fuelField ReportMCC S2R warpeField ReportMotocorsa S2R1Field Report696 - Ducati IndiaField ReportFR GPMC M696 Field ReportFR M696 RADN0Field ReportFR PI M696 RAD Field ReportSalem Ducati MTField ReportMTS620 Fuel TanField ReportMTS1100 Fuel LeField ReportSingley-MTS1000Field ReportSingley-MTS1000Field ReportSingley-MTS1000Field ReportSingley-MTS1000Field ReportSFYM1100S-0811Field AN/AN/AN/AOwnerAddressOwnerPhone1 (HmwnerPhone2 /AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/A

VINModelMY/ModelZDM1RADM37B02007 Monster 69ZDM1RABP46B02006 Monster S2ZDM1RABP57B02007 Monster S2ZDM1RADN09B02009 Monster 69ZDM1RADN09B02009 Monster 69ZDM1RADN09B02009 Monster 69ZDM1RADN49B02009 Monster 69ZDM1VA2K56B0 2006 MultistradaZDM1VA2K36B0 2006 MultistradaZDM1VACPX7B02007 MultistradaZDM1VABP15B0 2005 MultistradaZDM1VABP24B02004 MultistradaZDM1VABP45B02005 MultistradaZDM1VABP05B02005 MultistradaZDM1RACP99B02009 Monster oNo

istorted- the shape has swelled out and tFuel tank plasticwarped at fuelDistortion of plastic fuel tank on right side as shownFuel Leakage at top front of fuel tank. Tank is porouIt would appear that the heat from the exhaust has sSevere distortion of tank @ pump flange. Dealer alreExtreme distortion of fuel tank around pump flange. SigDeformation of the fuel tank plastic. See attached piLeaking from fuel pump flange onto top of engine anLeaking from fuel pump flange onto top of engine anFuel tank is leaking under the seatThe fuel tank is leaking from the rear mount.The fuel tank is leaking at the fuel pump flange.Fuel tank is leaking at the fuel pump flange.Customer brought motorcycle to dealership because

the tank won’t fit properly between the upper frame tubes. The dealer inspected the vent lines- all okay.n in pictures belowus.softened the plastic of the tank and the weight of fuel in it has caused it to bend so the pump flange coveeady removed pump to attempt repair as customer was waiting. Have ordered new tank. RCL 901 open—gnificant leak on to exhaust. Started leaking while motorcycle parked in the sun.ictures. Authorization approved for dealer to replace tanknd exhaust system. Material of tank very thin around pump flange which is distorted. Tried relieving boltnd exhaust system. Material of tank very thin around pump flange which is distorted. Tried relieving bolte of an apparent gas leak. Upon inspection the technician found the likely sourse to be a significant defo

Possible internal venting pipe problem. Advised dealer to replace fuel tank and emissions cannister.er contacted the exhaust. No fuel leakage at this time but I feel this is imminent.—will perform during this visit to dealer.holes in pump flange to suit mounting bolts to no avail. Leak is due to tank distortion from lack of strengholes in pump flange to suit mounting bolts to no avail. Leak is due to tank distortion from lack of strengormation of the tank at the fuel pump mounting flange (see attache photo).

gth (possibly engine heat also)gth (possibly engine heat also) Stained crankcase and alternator cover from fuel

DUCATI North America —AFTER SALES SERVICErev01232009DNA- FAULT REPORT SHEETPlease e-mail this document to luca.bencivenni@ducati.com ormarco.paradisi@ducati.com within 24 hours from fault detection.Company name:DateGPMC San Diego(Dealer code1282)09/22/2009[ ] A- New motorbike, upon delivery[ ] B- Motorbike sold less than 6 monthsago.[X] C- Motorbike sold more than 6 months ago.Model :M696MY :2009Mileage (US):7587Frame serial no. : ZDM1RADN09B003900Engine serial no. : ZDM.Detected fault:[.][][][][.][.][]Oil leakageBreakageFaulty operationPower failure[.][X][.][.]Coolant leakage[X][][.][.]FaultyHardeningMisfiringFuel leakageCracksPaint flaking offNoiseScratchesLack of.MorePart no. of the component(s)involved:24713285 Cover-58631711B Fuel Tank--.Comments that can help us understand the problem:It would appear that the heat from the exhaust has softened the plastic of the tank andthe weight of fuel in it has caused it to bend so the pump flange cover contacted theexhaust. No fuel leakage at this time but I feel this is imminent.Fault due to:The crate was:[X][.]Production Processes[.][.]UndamagedDid you make your reservations on transport documents?:DNA Service AreaJohn FrenchManager:Company stamp for faxpurposes:[.]YesTransportDamaged[.]No

DUCATI North America —AFTER SALES SERVICErev01232009DNA- FAULT REPORT SHEETPlease e-mail this document to luca.bencivenni@ducati.com ormarco.paradisi@ducati.com within 24 hours from fault detection.Company name:DateDELAMO(Dealer code1076)06/28/2009[ ] A- New motorbike, upon delivery[X ] B- Motorbike sold less than 6 monthsago.[ ] C- Motorbike sold more than 6 months ago.Model :M696MY :2009Mileage (US):1219Frame serial no. : ZDM1RADN09B005100Engine serial no. : ZDM.Detected fault:[.][][][][.][.][]Oil leakageBreakageFaulty operationPower failure[.][][.][.]Coolant leakage[X][][.][.]FaultyHardeningMisfiringFuel leakageCracksPaint flaking offNoiseScratchesLack of.MorePart no. of the component(s)involved:--586311711B Fuel Tank--.Comments that can help us understand the problem:Severe distortion of tank @ pump flange. Dealer already removed pump to attempt repairas customer was waiting. Have ordered new tank. RCL 901 open—will perform during thisvisit to dealer.Fault due to:The crate was:[X][.]Production Processes[.][.]UndamagedDid you make your reservations on transport documents?:DNA Service AreaJohn FrenchManager:Company stamp for faxpurposes:[.]YesTransportDamaged[.]No

DUCATI North America —AFTER SALES SERVICErev01232009DNA- FAULT REPORT SHEETPlease e-mail this document to luca.bencivenni@ducati.com ormarco.paradisi@ducati.com within 24 hours from fault detection.Company name:DatePro ItaliaMotors(Dealer code1317)10/19/2009[ ] A- New motorbike, upon delivery[ ] B- Motorbike sold less than 6 monthsago.[X] C- Motorbike sold more than 6 months ago.Model :M696MY :2009Mileage (US):3420Frame serial no. : ZDM1RADN49B008193Engine serial no. : ZDM.Detected fault:[.][][][][.][.][]Oil leakageBreakageFaulty operationPower failure[.][][.][.]Coolant leakage[X][][.][.]FaultyHardeningMisfiringFuel leakageCracksPaint flaking offNoiseScratchesLack of.MorePart no. of the component(s)involved:--58631711B Fuel Tank--.Comments that can help us understand the problem:Extreme distortion of fuel tank around pump flange. Significant leak on to exhaust.Started leaking while motorcycle parked in the sun.Fault due to:The crate was:[X][.]Production Processes[.][.]UndamagedDid you make your reservations on transport documents?:DNA Service AreaJohn FrenchManager:Company stamp for faxpurposes:[.]YesTransportDamaged[.]No

DUCATI North America — AFTER SALES SERVICE rev04052006DNA- FAULT REPORT SHEETPlease e-mail this document to luca.bencivenni@ducati.com or marco.paradisi@ducati.com within 24 hours from fault detection.Company name:Date5/1/2007(Dealer codeHall’s Ducati Husqvarna)1250[.] A- New motorbike, upon delivery[.] B- Motorbike sold less than 6 months ago.[X] C- Motorbike sold more than 6 months ago.Model :M695Frame serial no. : ZDM 1RADM37B092754MY :2007Engine serial no. : ZDM .Mileage (US ):6,158Detected fault:[.][.][X][.][.][.][.]Oil leakageBreakageFaulty operationPower failureScratchesLack of.More.[.][.][.][.]Part no. of the component(s) involved:.-Coolant leakageFaultyHardeningMisfiring-.[.][.][.][.]Fuel leakageCracksPaint flaking offNoise58610451BT.-Comments that can help us understand the problem:Fuel tank distorted- the shape has swelled out and the tank won’t fit properly between the upper frame tubes.The dealer inspected the vent lines- all okay. Possible internal venting pipe problem. Advised dealer to replace fuel tank andemissions cannister.Fault due to:[X]Production Processes[.]TransportThe crate was:[.]Undamaged[.]DamagedDid you make your reservations on transport documents?:DNA Service AreaManager:Mike MoranCompany stamp for fax purposes:[.]Yes[.]No

DUCATI North America — AFTER SALES SERVICE rev04052006DNA- FAULT REPORT SHEETPlease e-mail this document to luca.bencivenni@ducati.com or marco.paradisi@ducati.com within 24 hours from fault detection.Company name:Date3/19/2007(Dealer codeM.C.C.)1207[.] A- New motorbike, upon delivery[.] B- Motorbike sold less than 6 months ago.[X] C- Motorbike sold more than 6 months ago.Model :S2R1000Frame serial no. : ZDM 1RABP46B083329MY :2006Engine serial no. : ZDM .Mileage (US ):1,224Detected fault:[.][.][.][.][.][.][.]Oil leakageBreakageFaulty operationPower failureScratchesLack of.More.[.][.][.][.]Part no. of the component(s) involved:.-Coolant leakageFaultyHardeningMisfiring-.[X][.][.][.]Fuel leakageCracksPaint flaking offNoise58610441CJ.-Comments that can help us understand the problem:Fuel tank plastic warped at fuel pump flange with approx. 3mm gap between flange and tank causing fuel leak.Advised dealer to replace fuel tank and check alignment of screw holes between flange and tank- may need toovalize holes in flange so screws do not cause side load stress to thread inserts in fuel tank.Fault due to:[X]Production Processes[.]TransportThe crate was:[.]Undamaged[.]DamagedDid you make your reservations on transport documents?:DNA Service AreaManager:Mike MoranCompany stamp for fax purposes:[.]Yes[.]No

DUCATI North America — AFTER SALES SERVICE rev04052006DNA- FAULT REPORT SHEETPlease e-mail this document to luca.bencivenni@ducati.com or marco.paradisi@ducati.com within 24 hours from fault detection.(Dealer codeCompany name: Motocorsa)1253Date 8/19/2008[.] A- New motorbike, upon delivery[.] B- Motorbike sold less than 6 months ago.[X] C- Motorbike sold more than 6 months ago.Model : S2R1000Frame serial no. : ZDM 1RABP57B019417MY : 2007Engine serial no. : ZDM .Mileage (US ):2,602Detected fault:[.][.][.][.][.][.][X]Oil leakageBreakageFaulty operationPower failureScratchesLack ofMoreDistortion[.][.][.][.]Part no. of the component(s) involved:.-Coolant leakageFaultyHardeningMisfiring-.[.][.][.][.]Fuel leakageCracksPaint flaking offNoise58610441CZ-.Comments that can help us understand the problem:Distortion of plastic fuel tank on right side as shown in pictures below.Fault due to:[X]Production Processes[.]TransportThe crate was:[.]Undamaged[.]DamagedDid you make your reservations on transport documents?:DNA Service Area Manager: Mike MoranCompany stamp for fax purposes:[.]Yes[.]No