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Winning in the Turns:Navigating the Digital NextCarl Deal, Vice PresidentGartner Executive Programs 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
Winning inthe TurnsChanges and uncertainties are “turns” . a suddenshift from the straightaway. But do you know wherethe next turn will take us. . . What will be our DigitalNext?2 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
Who is responsible for accelerating your digitaltransformation . . .Your CIO? 2019 Gartner, Inc. and/or its affiliates. All rights reserved.Your CEO?COVID-19?
OR did you even see the turn coming?Regardless of which punchline applies best to you . . . . . NEVER waste a good crisis! 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
As You Define YourDigital NextPrepare for a Journey,Not a Walk in the Park 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
Winning in the Turns:Navigating the Digital NextDigitalCustomers6 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
Growthis CriticalEven in anuncertain world
The Everything Customer8FOR INTERNAL USE ONLY 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
Phone9 2019 Gartner, Inc. and/or its affiliates. All rights reserved.WebClothesWatchAssistantRefrigerator
10 Ways to SpeedYour ogleHomeAmazonAlexaChatbotTwitter
5 Ways to PayYour BillWebSmartphoneSmartwatchVoice ATMChatbot
15 Ways to GetYour SliceIn Person eTabletSmart TVMobileZero ClickAutoFacebookMessengerTwitterSlack
MultiexperienceThe different modalitiesof user interactionacross a variety ofdigital touchpointsthrough a user journeyTouch 2019 Gartner, Inc. and/or its affiliates. All rights bileWearableShoppingTravelWorkHome
Gartner Predicts33%of enterprisesSource: Gartner, Magic Quadrant for Mobile App Development Platforms14FOR INTERNAL USE ONLY 2019 Gartner, Inc. and/or its affiliates. All rights reserved.By 2021, one-thirdof enterprises will havedeployed a multiexperiencedevelopment platform
Multiexperience PlatformVariety ofTouchpoints15FOR INTERNAL USE ONLY 2019 Gartner, Inc. and/or its affiliates. All rights e
Multiexperience PlatformTypeTouchChatGesturesVoiceMobile Apps, PWAs, AR/VRWeb, ChatbotsWeb, VoiceAR/VR, VoiceVoiceAPI and Event MediationHybrid Integration Platform16DXPiBPMSxPaaSAI ServicesMXDPCRMERPSCMMarketingCommerce 2019 Gartner, Inc. and/or its affiliates. All rights reserved.MeshApp andServiceArchitecture
Winning in the Turns:Navigating the Digital NextDigitalCustomers17 2019 Gartner, Inc. and/or its affiliates. All rights reserved.DigitalYou
GartnerPredictsBy 2023, 40% of frontline workers willuse wearables as their primarycompute devices, which is anincrease from fewer than 10% in 2019.Source: Gartner Predicts 2020: Mobile and Endpoint Technologies18FOR INTERNAL USE ONLY 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
GartnerPredictsBy 2024, one-quarter of largeenterprises will use immersivetechnology to help enable flexibleworking arrangements, up from lessthan 1% in 2020. 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
AugmentedHumanIn 2020, the majority of net new enterprisemobile and endpoint investments will befocused on frontline workersSoure: Gartner Top 10 Technologies That Are Defining the Future of Mobility, 2019 Update20FOR INTERNAL USE ONLY 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
AugmentedHuman VR immerses users in a fully artificialdigital environment AR overlays virtual objects and content onthe real physical-world environment. MR is not just AR overlays, but alsovisualizing virtual objects in the realworld environment using devicessimilar to those used for ARImmersive Experiences Can be Virtual Reality,Augmented Reality of Mixed RealitySource: Gartner Top 10 Strategic Technology Trends for Manufacturing Industries: Immersive Experience
Winning in the Turns:Navigating the Digital NextDigitalCustomers22 2019 Gartner, Inc. and/or its affiliates. All rights reserved.DigitalInsights
Gartner Predicts60%of oranizationsSource: Gartner, Magic Quadrant for Mobile App Development Platforms23FOR INTERNAL USE ONLY 2019 Gartner, Inc. and/or its affiliates. All rights reserved.By 2023, almost two-thirdsorganizations will compose componentsfrom three or more analytics solutionsto build business applications infusedwith analytics that connect insights toactions.
Organizational MaturityData analytics and AI will be at the forefront of organizationalefforts to turn crisis into opportunity and recovery. 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
Digital strategies built on conditions of yesterday or today won’t necessarilybe valid in 2030. CIOs must create a roadmap for the future by creating anorganization that uses data intelligently for digital success through effectiveenablement and application of intelligence. 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
Winning in the Turns:Navigating the Digital NextCustomersWhat is the Business Saying?26 2019 Gartner, Inc. and/or its affiliates. All rights reserved.BusinessInsights
Winning in the Turns:Navigating the Digital NextGartner2020 CEOSurvey27 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
Winning in the Turns:Navigating the Digital NextGartner2020 CEOSurvey28 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
Winning in the Turns:Navigating the Digital NextGartner2020 CEOSurvey29 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
Winning in the Turns:Navigating the Digital Next2019 CIO Agenda: Consumer Goods in a Climate of Change30 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
As You Define YourDigital Next . . . . . And the Direction YouWill Take, Remember . . . . . Prepare for a Journey,Not a Walk in the Park 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
Thank you!32 2019 Gartner, Inc. and/or its affiliates. All rights reserved.
Winning in the Turns:Navigating the Digital NextCarl Deal, Vice PresidentGartner Executive Programs 2019 Gartner, Inc. and/or its affiliates. All rights reserved.Thank you!
Gartner Executive Programs Thank you! Title: Gartner IT Symposium Xpo Author: Enders,Rich Subject: Winning in the Turns Created Date: 1/27/2021 8:47:17 AM .
