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Walmart Global eCommerceNeil Ashe, President and CEO1
One customer, One Walmart2
Global eCommerce - building to wineCommerce Sites and OperationsGlobal Technology PlatformNew Capabilities: Online,Mobile, Socialdriving innovation3
Global eCommerce - building to winSilicon ValleyBangaloreSao Paulo4
We are already making great progress New Search EngineScan And GoIn-Store ModeGet On The ShelfPay With CashSmart Pricing5Same Day Delivery
Customers control the experience6
Online growing exponentially460billion views per day on Youtubehours of video uploaded every minute or100 years of video every 10 daysChina adds nearly as many Internet usersin 4 years as the entire U.S. population7
Social networking growth off the charts111billion Facebook connections2.7 billion likes every day4005million tweets every daybillion photos on InstagramOne in five women in U.S. on Pinterest8
Mobile exploding6billion subscribers87percent of the world’s populationis covered by wireless signals700 million smartphone users and growing540 million mobile users on Facebook9
eCommerce projected to reach 1.3 trillionglobally 1.3T1/3rdof the world’s population is online 0.7T37%of the global online populationresearches products daily 0.3T46%20052010media to help make purchase decisions2015Source: McKinsey & Co. analysis10of the global online population uses socialSource: Nielsen August 2012 online survey of respondents from 56 countriesto provide insight into digital influences on grocery shopping behavior
Global eCommerce vision11
Global eCommerce strategyExcel in the fundamentals of eCommerceInnovate in new areasWin in key marketsUnite and expand the Walmart platformto do what no one else can do12
Excel at the fundamentals of eCommerceKnow customersby nameDeliver on ourfulfillmentpromiseWide assortmentat best priceCustomerexperience13
Building next-generation global technologyplatformEvery ProductEvery PersonCustomer Experiences14Anytime, Anywhere
Developing local fulfillment networkssame-day deliveryhome deliverysite to store15
Global eCommerce strategyExcel in the fundamentals of eCommerceInnovate in new areasWin in key marketsUnite and expand the Walmart platformto do what no one else can do16
Innovating in big data and socialBig DataUse Big Data to informdecision making17Social AnalyticsMaking better buying,merchandising and operatingdecisions using signals
Empowering customers through mobilePlanning viaBudgeting viashopping listseReceiptsLocal store info via mobileLocate in-store items viaInventory discovery viaFaster shopping vialocal ad & store informationstore connect & store mapsendless aislescan & go18
Mobile apps extend customer experienceWhat customers think19
Scan and Go video20
Global eCommerce strategyExcel in the fundamentals of eCommerceInnovate in new areasWin in key marketsUnite and expand the Walmart platformto do what no one else can do21
We are growing where the world is growing22In U.S.:In Brazil:In UK:In China:40 millionmonthly visitorsGrew 10X fasterthan leaderOne of toponline grocersInvest inYihaodian
Accelerate presence in China with YihaodianeCommerce market estimatedto be US 230B by 2015Announced plans to increase investment inYihaodian, one of the fastest growingeCommerce sites in China, to 51% ownership 230BFounded in 2008 and already:31%same-day delivery of grocery and GM inShanghai, Beijing, Guangzhou 60Bprovides next-day services to 40 cities pluscoverage in many other cities2010201524 million registered usersSource: McKinsey & Co. analysis23
Global eCommerce strategyExcel in the fundamentals of eCommerceInnovate in new areasWin in key marketsUnite and expand the Walmart platformto do what no one else can do24
Unite and expand the Walmart platformSuppliersSupply ChainMobileWalmart Global eCommerceSiteSupercenterSmall Format25Sam’s
Global eCommerce long-term financial goalsGrow faster than the market .while growing profitability and contributing to returns for WMT shareholders26
One customer, One WalmartAnytime Anywhere Access27
Walmart GeC leadership teamNeil AsheJoel AndersonGibu ThomasJeremy KingAndreas SchulmeyerPresident and CEOWalmart GeCPresident and CEOWalmart.comSr. Vice President ofMobile and DigitalWalmart GeCSr. Vice President andCTO Walmart GeCSr. Vice President andCFO Walmart GeC28
eCommerce sites in China, to 51% ownership Founded in 2008 and already: 60B Source: McKinsey & Co. analysis 230B 31% eCommerce market estimated to be US 230B by 2015 2010 2015 same-day delivery of grocery and GM in Shanghai, Beijing, Guangzhou provides next-day services to 40 cities plus coverage in many other cities 24 million registered users
