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UNDERSTANDING ANDPREPARING FOREMPLOYMENT AT NATO18 May 2017NATO UNCLASSIFIEDPage 1
SPEAKERS Monika Hankiewicz-Klopotek, Talent Acquisition Juanjo Barinaga, Management & Org. Support18 May 2017NATO UNCLASSIFIEDPage 2
CONTENTIntroduction to employment at NATO Recruitment Process Preparation 18 May 2017NATO UNCLASSIFIEDPage 3
PART 1INTRODUCTION18 May 2017NATO UNCLASSIFIEDPage 4
NATO-wide NATO is present in all NATO member states, as well as innon-NATO states (e.g. Iraq, Afghanistan, Balkans, Russia,Ukraine)Largest NATO bodies that recruit civilian workforce: NATO International Staff (Brussels (BEL)) NATO Communications and Information Agency (TheHague (NLD), Brussels and Mons (BEL)) NATO Support and Procurement Agency (Capellen(LUX)) Allied Command Operations (Mons (BEL)) and AlliedCommand Transformation (Norfolk (USA))18 May 2017NATO UNCLASSIFIEDPage 5
WHO CAN APPLY? Nationals of a NATO member country (Albania, Belgium, Bulgaria, Canada,Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary,Iceland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway,Montenegro, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Turkey,United Kingdom, United States of America)Over 21 and under 60 years of age at the time of taking up their appointmentsHave completed any initial term of compulsory military serviceFulfil the physical standards demanded by the jobThey have an adequate knowledge of at least one of the two official languages(English and French), and some knowledge of the otherSecurity Cleared (this is requested after candidate is nominated)18 May 2017NATO UNCLASSIFIEDPage 6
FORMS OF EMPLOYMENT 18 May 2017PERMANENT POSTS Freelance SecondedVNC (Voluntary National Contribution)TEMPORARY STAFFINTERNS NATO-funded Grant-fundedNATO UNCLASSIFIEDPage 7
CONTRACTS AT NATO ISContract Policy at NATO International Staff: 18 May 2017Posts required for a limited period: Project (Definite – Length of project) Other (Definite – limited to the ST requirement)Posts in which turnover is desirable for political or technicalreasons: Technical (Definite – 6 years max) ST assignment (Definite – 2 years max) Secondees (Definite – 6 years max) Senior posts (Definite – 6 years max) All other A grade posts (6 years possible indef.)All other posts (L/B/C grade) (3 years possible other contract)NATO UNCLASSIFIEDPage 8
GRADES18 May 2017NATO UNCLASSIFIEDPage 9
GRADESA - Grades A7 A6 A5 (A4/5) A4 (A3/4) A3 (A2/3) A2 (A1/2) A118 May 2017L - Grades LI5/LT5 LI4/LT4 LI3/LT3 LI2/LT2B - Grades B6 (B5/6) B5 (B4/5) B4 (B3/4) B3 (B2/3) B2NATO UNCLASSIFIEDC - Grades C6 C5 C4 C3 (C2/3) C2Page 10
PACKAGE International Team of professionalsDevelopment OpportunitiesMission of NATOPerformance ManagementCode of conductA3A2A1 18 May 20176 490.50 Euro5 260.30 Euro4 116.25 EuroFamily allowancesExpatriation allowancesEducation allowancePension SchemeMedical and Life InsuranceLeave (30 days plus home leave)NATO UNCLASSIFIEDPage 11
CORE Sub-familiesFacilitation of Dialogue18 May 2017Roles in this sub-family enable NATO’s conference activitiesthrough the application of professional expertise. Aspectsinclude the support, management and planning ofconsultation processes to meet attendees’ requirementsand facilitate the outcome.Policy DevelopmentRoles in this sub-family support policy development anddecision-making through the application of professionalexpertise.Policy and ProgrammeImplementationRoles in this sub-family support policy implementation,programme administration and decision-making throughthe application of professional expertise.NATO UNCLASSIFIEDPage 13
SUPPORT Sub-families18 May 2017Functional managementRoles in this sub-family provide generic expertise,guidance and procedures for the effective operationof the Organization, Division or Independent Office.Administrative SupportRoles in this sub- family contribute to the effectiveoperation of the Organization, Division orIndependent Office by providing organizational andadministrative support, with a special focus oninformation flow.HQ Operations andMaintenanceRoles in this sub-family enable the day-to-dayoperation and maintenance of the HQ facilities andequipment.NATO UNCLASSIFIEDPage 14
MANAGEMENT Sub-familiesExecutive LeadershipRoles in this sub-family achieve results through themanagement of allocated resources, devoting more than50% of their time and/or effort to planning, allocating,monitoring and measuring the work of others. Resourcesare managed directly and indirectly (managing managersor project structures).Roles in this sub-family devote more than 50% of theirLine Management and time and/or effort to coordinating, allocating andResource Coordination monitoring the work of others. Resources are manageddirectly.18 May 2017NATO UNCLASSIFIEDPage 15
COMPETENCIES AchievementCustomer Service rganizational Awareness18 May 2017NATO UNCLASSIFIEDPage 16
PROFILES University degree in an relevant discipline2-5 years of professional experienceKnowledge of the subject, preferably experienceCompetenciesAdvanced level in one of the official NATO languages (EN/FR) and abeginner’s level of the other – possibility to hire below requirements18 May 2017NATO UNCLASSIFIEDPage 17
PART 218 May 2017NATO UNCLASSIFIEDPage 18
RECRUITMENT PRINCIPLESCANDIDATES FROM 28 NATO MEMBER STATESNON QUOTA SYSTEMMERIT BASED SELECTIONDESIRED DIVERSITYALWAYS RELEVANT TO THE JOB18 May 2017NATO UNCLASSIFIEDPage 19
MISSION STATEMENTAttract, select and hire the bestqualified candidates to ensureproper staffing of the NATOInternational Staff permanent posts18 May 2017NATO UNCLASSIFIEDPage 20
AVERAGE INDICATORS12,300 Applications1,100 Tests500 Interviews130 Posts18 May 2017NATO UNCLASSIFIEDPage 21
SPANISH INDICATORS 2016605 Applications50 Tests18 Interviews50 staff members at NATO IS3 selections18 May 2017NATO UNCLASSIFIEDPage 22
SPANISH INDICATORS 2016 - INTERNSHIP124 Applications19 Shortlisted4 selections18 May 2017NATO UNCLASSIFIEDPage 23
PROCESSA three-phase process:1.Attraction Describe post reality Advertise post on relevant recruitment channels2.Selection Longlist candidates (selective tests/interviews) Shortlist candidates Select candidates (tests/interview/AC/briefing exercise)3.On boarding Nomination process Completion of security and medical file Offer process18 May 2017NATO UNCLASSIFIEDPage 24
ADVERTISEMENTSWhere to find our advertisements: search.ftlLinkedInSpecialized media (e.g. Jane’s Defense Weekly)National support via National Delegations to NATO18 May 2017NATO UNCLASSIFIEDPage 25
JOB VACANCY 18 May 2017Summary of postQualifications and ExperienceMain ract clauseDetails on how to applyNATO UNCLASSIFIEDPage 26
VACANCY NOTICE Example18 May 2017NATO UNCLASSIFIEDPage 27
VACANCY NOTICE Example18 May 2017NATO UNCLASSIFIEDPage 28
VACANCY NOTICE Example18 May 2017NATO UNCLASSIFIEDPage 29
SELECTION TOOLSPre-selection (remote – single or in combination): Online written test Phone/Skype interviews Digital asynchronous interviews (provided by Hirevue http://hirevue.force.com/E2Candidate?lang en USSelection (standard, onsite): Written test Language test (up to and including A.7) Interview panel18 May 2017NATO UNCLASSIFIEDPage 30
SELECTION TOOLSTargeted tools: Presentation/briefing exerciseAssessment Centre (A.5 and above)Practical tests (i.e. CPU, Journalists)Essay on key challenges (A.5 and above)18 May 2017NATO UNCLASSIFIEDPage 31
EXAMPLES OF WRITTEN TESTS The Assistant Secretary General for Public Diplomacy is due to deliver abriefing on NATO’s current agenda and challenges to a group of leadingthink tankers from Allied nations. You are tasked to provide speakingnotes in the form of bullets points (no more than one page).What do you think are the most significant challenges facing NATO as itis preparing for the Warsaw Summit? What would you – a citizen of anAllied country - like that Summit to accomplish?Please prepare 3 slides explaining the role of the PASP Division thatcould be used to brief a group of students visiting NATO HQ.What role does arms control play in achieving NATO’s strategicobjectives?18 May 2017NATO UNCLASSIFIEDPage 32
INTERVIEWS PANEL COMPOSITION (up to 6 people, various roles)VERBAL AND NON-VERBAL COMMUNICATIONPANEL EXPECTATIONSQUESTIONS INTRODUCTORY COMPETENCY BASED TECHNICAL/ JOB - RELATED18 May 2017NATO UNCLASSIFIEDPage 33
TYPICAL INTERVIEW TOPICS Motivation Background (education, experiences) Competencies/Behaviours Technical knowledge Languages Extra-curricular activities18 May 2017NATO UNCLASSIFIEDPage 34
PART III - PREPARATION18 May 2017NATO UNCLASSIFIEDPage 35
DUE DILIGENCE18 May 2017 KNOWLEDGE SKILLS BEHAVIOURS MOTIVATIONNATO UNCLASSIFIEDPage 36
LUCK 18 May 2017NATO UNCLASSIFIEDPage 37
OR PREPARATION?18 May 2017 APPLICATION TESTS INTERVIEWS ASSESSMENT CENTRES SERIOUS GAMING?NATO UNCLASSIFIEDPage 38
Good candidate Good applicantGood candidateGood applicantA person with background andexperience matching the jobA good candidate that can communicatehis value and the match to the job18 May 2017NATO UNCLASSIFIEDPage 39
Solution! Not a problem!Demonstrate that you are a solution tothe hiring manager’s problem18 May 2017NATO UNCLASSIFIEDPage 40
TIPS FOR APPLICATIONS Read carefully the vacancy notice, both accountabilitiesand requirements Personalise/align your job application to the requirementsof the position Answer all pre-screening questions accurately Review and correct any typos and misspellings Ask the opinion of a friend or your mentor18 May 2017NATO UNCLASSIFIEDPage 41
POTENTIAL PITFALLS Poor application Lack of (realistic) self-assessment Restricted range of applications Applying for too wide a range of jobs Unrealistic expectations Applications limited geographically18 May 2017NATO UNCLASSIFIEDPage 42
THE INTERVIEW - BEFORE Prepare! Prepare! Prepare!Structure your answers and rehearse (in front of the mirror or with a friend)Refer to the job description (duties and requirements) and base youranswers on concrete examplesAlign your experience with the job descriptionPrepare questions to the interviewerExpect introduction question (“Why are you the best candidate for thisposition”)18 May 2017NATO UNCLASSIFIEDPage 43
THE INTERVIEW - DURING Keep calm and positiveDon’t get intimidated – international organizations often have panelinterviewsBe aware of your body language and maintain eye contact with the panelmembersListen carefully to all the questions being asked (taking notes isrecommended)Be consistent and keep to the point (structure your answers)Don’t be afraid to ask for clarification18 May 2017NATO UNCLASSIFIEDPage 44
COMMON INTERVIEW MISTAKES Poor preparationPoor time managementCandidate does not “read” the panelCandidate assumes we knowCandidate is not concrete enoughPoor closure18 May 2017NATO UNCLASSIFIEDPage 45
HOW?18 May 2017 READ WATCH LISTEN NETWORK PRACTICENATO UNCLASSIFIEDPage 46
WHAT NEXT? Review NATO websites ister to RSS feed at the NATO Talent Acquisition Platform to receivelatest vacanciesConsider applying for the next edition of Internship ProgrammeFollow NATO and its agencies on the social media18 May 2017NATO UNCLASSIFIEDPage 47
ENJOY!18 May 2017NATO UNCLASSIFIEDPage 48
18 May 2017 NATO UNCLASSIFIED Page 5 NATO-wide NATO is present in all NATO member states, as well as in non-NATO states (e.g. Iraq, Afghanistan, Balkans, Russia
