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A History of Building the EconomyThe Institute of Economic Developmentis approaching its 40th year of deliveringexemplary economic and small businessdevelopment services to San Antonio and theState of Texas. In 2019, we will mark this keymilestone alongside our host institution, theUniversity of Texas at San Antonio (UTSA), aswe join them in celebrating their 50th anniversaryin higher education. Community engagementcontinues to be a top priority. Every year we areproud to help thousands of Texas businesses startand grow jobs, in parallel with UTSA elevatingthe local labor talent pool by graduating 122,000alumni and counting.Innovation and technology play critical rolesin developing dynamic new business models,products and services. In 2018, our Institutemerged internally with UTSA’s research arm toform a synergistic and dynamic team to promotethe UTSA Research, Economic Development, andKnowledge Enterprise division, led by InterimVice President Dr. Bernard artnerships, UTSA is leading major investmentsin cybersecurity, big data analytics, andtechnology deployment into the marketplace.In the urban dimension, our Institute worksto attack economic segregation where keyparts of our community may not have had theopportunity to fully participate in San Antonio’seconomic progress. And, in the global dimension,our Institute is leading the U.S. Department ofState’s Small Business Network of the Americas’initiative to share UTSA best practices: promotinginclusive economic development and trade withour partner countries across Latin America andthe Caribbean.Each of you is a valued partner and greatlyappreciated for your collaborations with UTSA.The following pages contain the latest highlightsof our programs and impressive results. We thankour Institute team members for their talents andcommitment to our mission and highly effectiveValues Based Leadership approach to publicservice.— CO-AUTHORED BY INSTITUTE LEADERSHIP —Robert McKinleySr. Associate Vice President for Economic DevelopmentUniversity of Texas at San AntonioOURPARTNERSAlbert SalgadoSouth-West Texas Border SBDC Network Executive DirectorUniversity of Texas at San Antonio
G EVENTS& RESEARCH TASKS6,23813,193565534JOBSCREATEDJOBSRETAINEDNEW BUSINESSSTARTSBUSINESSEXPANSIONS290,932,480 NEW FINANCING& INVESTMENTS2,597,538,884 NEW SALES,CONTRACTS & EXPORTS34,854,959 NEW TAXREVENUE GENERATED* 2.9 BILLION IS THE AGGREGATE AMOUNT OF NEW FINANCING & INVESTMENTS NEW SALES, CONTRACTS & EXPORTS
SOUTH-WEST TEXAS BORDER SBDC NETWORK210.458.2450 txsbdc.orgThe South-West Texas Border Small Business Development Center Networkcomprises 10 SBDC affiliated offices, hosted by universities and community collegesin a 79-county region stretching from the Gulf Coast to South Texas, Central Texas,and parts of West Texas. In partnership with the U.S. Small Business Administration,UTSA administers the Network, its affiliate offices, and specialty centers to includethe SBDC International Trade Center, SBDC Technology Commercialization Center,Alliance Program, and Employer Services Program.UTSA SMALL BUSINESS DEVELOPMENT CENTER210.458.2460 sasbdc.orgThe UTSA Small Business Development Center offers integrated services to meetthe needs of experienced small business owners as well as entrepreneurs just startinga business. Active in San Antonio and the 10 counties surrounding Bexar County,the San Antonio SBDC’s experienced staff provides confidential, one-on-onebusiness advising at no charge. The center provides low-cost training workshopscovering a wide array of topics to help small businesses succeed.UTSA SBDC INTERNATIONAL TRADE CENTER210.458.2470 texastrade.orgThe University of Texas atSan Antonio’s Institutefor Economic Developmenthas the expertise to helpbuild the economy onebusiness at a time andto replicate that businessgrowth massively. Today,we are comprised of ninecenters and programs, whichexcel in results-orientedadvising, training andresearch for entrepreneurs,and experienced businessowners and communitiesseeking strategic economicgrowth. These programs servelocal, regional, national, andinternational initiatives.The SBDC International Trade Center is one of the largest and most successful tradeassistance organizations in Texas. Staff provide technical trade consulting, customizedmarket research, and innovative training programs for companies seeking to accessglobal markets. To develop foreign market distribution channels, the Center has leda major initiative to expand the implementation of the SBDC model into Mexico,the Caribbean, and Latin America. As a result, the Small Business Network of theAmericas now includes 22 countries.UTSA SBDC TECHNOLOGY COMMERCIALIZATION CENTER210.458.2460 txsbdc.org/techcommThe SBDC Technology Commercialization Center promotes science and technologybased entrepreneurship to create a globally competitive economy in Texas. TheCenter offers confidential management advisory services for high-tech entrepreneurs,scientific researchers, start-ups, and established businesses. Clients of the centerqualify to receive assistance with America’s Seed Fund , federal and state researchand development (R&D) grants/contracts, mentorship, technical assistanceworkshops, innovation and applied research assistance.SBDC NATIONAL INFORMATION CLEARINGHOUSE210.458.2747 sbdcnet.orgThe SBDC National Information Clearinghouse (SBDCNet) provides timely,relevant research, web-based information, and training services to SBDC advisorsand their clients. The Center’s team of researchers is dedicated to meeting thesmall business research needs of nearly 1,000 Small Business Development Centerprograms across the United States and its territories.4INSTITUTE FOR ECONOMIC DEVELOPMENT
CENTER FOR COMMUNITY AND BUSINESS RESEARCH210.458.2460 ccbr.iedtexas.orgThe Center for Community and Business Research (CCBR) offers appliedeconomic and business research to serve the needs of economic developmentagencies; businesses; trade associations; city, state, and federal governments; andother community stakeholders in search of information to make well-foundedbusiness and policy decisions. CCBR conducts research projects to provide insightinto how organizations, communities, or the economy are impacted by major newdevelopments, projects and policies.SOUTHWEST TRADE ADJUSTMENT ASSISTANCE CENTER210.458.2490 swtaac.orgThe Southwest Trade Adjustment Assistance Center (SWTAAC) assists U.S.manufacturing and service firms that are negatively impacted by foreign competitionto regain profitable growth. SWTAAC staff provides management consulting andstrategic business planning services to help firms in the five-state region of Texas,Louisiana, Oklahoma, Arkansas and New Mexico.MBDA BUSINESS CENTER – SAN ANTONIO210.458.2480 sanantoniombdacenter.comThe Minority Business Development Agency Business Center – San Antonio(MBDA) assists minority business enterprises to increase profits and employmentby providing targeted management and technical assistance services. The Centerprimarily works with established minority-owned businesses that have at least 1M in annual revenues and are seeking rapid growth. The Center also includesglobal and advanced manufacturing components, which connect domestic,minority-owned business clients with commercial opportunities across the globe.UTSA PROCUREMENT TECHNICAL ASSISTANCE CENTER210.458.2458 ptac.iedtexas.orgThe Procurement Technical Assistance Center assists small business owners,including veterans and women, to expand business contracting with federal, state,and local government entities. This Center has expertise in key technical areasincluding business certifications; federal regulation compliance; and veteran’sassistance and services, including SAM registration and bid match services. TheCenter also offers a variety of trainings and workshops to help small businessessuccessfully compete as contractors and suppliers.TWENTY EIGHTEEN ANNUAL REPORT5
STAR BUSINESSADVISOR BRINGSNATIONAL AWARDTO EAGLE PASSCynthia Y. Gomez2018 State StarThe State Star awardsymbolizes all of ourCenter’s accomplishmentsand hard work. I amhonored to have theopportunity to help peopleaccomplish their dreams tostart and be successful intheir own businesses.Sr. Business Advisor CynthiaYadira Gomez has worked forthe Sul Ross State University-RioGrande College SBDC for 12years. She has extensive experiencein finance, business planning,management, human resourcemanagement, QuickBooksfinance, payroll, marketing,and more. She obtained a BBAin Finance and an MBA inInternational Business from TexasA&M International University.She has also taught undergraduatebusiness classes at SRSU-RGCand serves as a mentor to herteammates.1,31520353ADVISING HOURSSBDC Network Focused on CoreServices, Technology DesignationComprised of 10 centers, theSouth-West Texas Border(SWTXB) Small BusinessDevelopment Center (SBDC) Networkoffers the most comprehensive resourcein the region for small business andcommunity development. Covering a79-county region, Texas universities andcolleges host each of the 10 SBDCs andstrengthen higher education’s mission ofcommunity engagement.As the Texas economy continues tothrive on small business competitiveness,growth, job creation, and diversifyingbusiness opportunities, the Networkemphasizes scale-up growthindustry clusters and technologycommercialization. In the meantime,SBDC core services remain focusedon: business start-ups, manufacturingcompetitiveness, international trade,government contracting, corporatesupply chains, rural development, andsmall business research.In 2018, the SWTXB SBDC Networkpushed the envelope in cybersecurity,technology commercialization, andthe international expansion of theU.S. SBDC model. SBDCs guidedmultiple small businesses through newsbdc.sulross.edu/alpinesbdc.angelo.edufederal cybersecurity requirements,advised over 80 science and technologycompanies through the complextechnology commercialization pathway,and increased the number of SBDCsoperating abroad to over 250 in 22Western Hemisphere countries.The South-West Texas Border Networkcontinues to serve as a model ofexcellence, “Building the Texas EconomyOne Business at a Time,” and providinginnovative services to its valued OBS CREATED& RETAINEDBUSINESS STARTS& EXPANSIONSAmerica’s Small Business Development CenterNetwork recognizes ‘Stars’ who significantlycontribute to the SBDC .edu/sbdcINSTITUTE FOR ECONOMIC DEVELOPMENT
National Research Center Offers Innovative Cyber ResourcesAmerica’s Small Business Development Center (ASBDC) Network boasted 20years of service in superior market research through its official research armlocated in San Antonio, Texas. The SBDC National Information Clearinghouse(SBDCNet) provides service to more than 1,000 ASBDC members across theUnited States. With 62 SBDC networks representing each state, SBDCNet markedits 20th Anniversary with the completion of its 90,000th research project.Under the leadership of Director Matthew Jackson,SBDCNet produces a broad range of financial,market, and demographic research reports.But beyond its core services, SBDCNet mostrecently collaborated with the UTSA Center forInfrastructure Assurance Security (CIAS) and theUTSA Procurement Technical Assistance Center(PTAC) to develop a Cybersecurity Academy, as wellas cybersecurity trainings and resources for smallbusiness owners. These resources were developedbased on the National Institute for Standards andTechnology (NIST) framework and include guidanceon the Defense Federal Acquisition RegulationSupplement (DFARS).The four-week cybersecurity program targetedsmall businesses conducting work for the U.S.Department of Defense. DFARS requires thatcontractors provide adequate security, report cyberincidents, submit any malicious software discovered,and submit media to support damage assessment.TWENTY EIGHTEEN ANNUAL REPORTJackson took things a step further and developedthe Cybersecurity Academy materials into an onlinetraining toolkit that launched in Summer 2018.While the toolkit is primarily meant to educateSBDC business advisors on the subject matter sothat they can effectively assist their clients, the onlineresource is publicly available and offers the followingmodules: Cybersecurity Basics, Cyber Attacks andDefenses, Cybersecurity Plans and Implementation,Cybersecurity and Government Contracting, andGeneral Cybersecurity Resources.During its two-decade run, SBDCNet has alsoprovided over 100 college students with uniquestudent experiential learning opportunities. Studentscontribute heavily to ASBDC’s overall impact asmarket researchers who produce the majority ofSBDCNet’s research reports, all while buildingstronger resumes that complement their academicand career goals. Visit us at sbdcnet.org.7
CENTER MAKESPROCUREMENTTOP PRIORITYUTSA Procurement TechnicalAssistance Center (PTAC)provides procurement technicalassistance to business ownersto expand their business intofederal, state, regional, county, andlocal markets with governmentagencies, prime contractors, andmilitary installations.UTSA PTAC SERVICESPTAC counselors provide oneon-one technical procurementassistance, training, andnetworking opportunities.Specialized classes, monthlynetworking meetings, andbusiness matchmaking events arealso provided in addition to thefollowing services:Certifications Open New Doorsfor JOCH, GonzalezBased in San Antonio, Texas,JOCH Construction Companyis a Service-Disabled Veteranand Minority Owned Small Business.The company leads in consulting,design-build, operations, andprogram management. It specializes infederal, state, municipal and privatecommercial construction. As a generalcontractor, JOCH ConstructionCompany effectively coordinates andmanages all phases of the constructionprocess, from pre-constructionand design development to postconstruction and final walk-throughs.To support this unique positioning,JOCH Construction Companyrequested the assistance of Sr. BusinessDevelopment Specialist CurtisMohler at the UTSA ProcurementTechnical Assistance Center. Mohlerprovided guidance on technicalprocesses for federal solicitationsthrough SAM registration and local,county, and state certifications.In addition, Mohler registeredCurtis assisted us inobtaining our CVE-VASDVOSB certification,which proved vital inwinning the VA Set-AsideContracts.– Jose Gonzalez, Ownerthe company in Fedbizops andprovided training on how to targetfederal contractors through ArchiveAward Opportunities. Mohler andJOCH Construction Company alsoidentified Federal Service Codes andProduct Service Codes, developing aprice matrix to sell to all governmentsectors. Through PTAC’s certificationservices, JOCH ConstructionCompany earned their VA-CVEVetbiz SDVOSB and, as a result,received an SDVSOB Prime VA-CVESet-Aside Contract valued at 100M.JOCH CONSTRUCTION:Jose Gonzalez (Owner) & Dayce Montoya Securing necessary registrations BidMatch service Proposal preparation Contract performance issues Determining suitability forcontracting Researching procurementhistories8INSTITUTE FOR ECONOMIC DEVELOPMENT
PHOTO: NAUREEN ISLAMHonors College Preps Studentsfor the Challenges AheadIn Fall 2018, Dr. Thomas Tunstalltaught Honors College freshmenin an introductory course underthe rubric of Energy. Othersections address themes such asSustainability, Media and evenHappiness. The Honors Tutorial Iis a required course for all HonorsCollege matriculates. Instructorswork with aspiring scholars onhow to read, write and engage inpopular intellectual discourse. Assuch, the approach is, by definition,highly interdisciplinary in nature.Students identify and evaluatesources of information and developa base of knowledge essentialfor engaging in public policyconversations. Honors Collegefreshmen have exceled over theiracademic careers at specializedstudy in discrete courses: math,physical sciences, biology, selectedportions of world history andthe like. Rarely, however, arethey tasked with bringing thepieces together as public policydiscussions require. Tutorial Ichallenges Honor’s Collegefreshmen to cultivate confidence bylinking the individual disciplineswith which they have becomefamiliar to create meaningful,coherent, and credible narratives.EAGLE FORDCELEBRATES TENYEARSIn 2018, the Eagle Ford Shalecelebrated ten years of oil and gasproduction activity. Eagle Fordproduction started slowly, reachingonly 2.9 Billion in economicimpact by 2010. However, by2014, economic impact in theEagle Ford topped 123 Billion.With the fall in oil prices, activityhad dropped off, bottoming out in2016. More recently, oil and gasproduction has picked back up inthe Eagle Ford and is expected tocontinue for years in what CCBRrefers to as “The New Normal.”COLLABORATIONS IN REGIONAL RESEARCH PROJECTSThe UTSA Center forCommunity and BusinessResearch (CCBR) works closelywith numerous departments at theuniversity. In 2018, the CCBRcoordinated with the College ofArchitecture, Construction andPlanning to complete an analysisfor the City of Leon Valley of ahighway overpass project, proposedby the Texas Department ofTransportation. UTSA prepared andpresented alternative scenarios to theproposed overpass that would haveextended above Bandera Road. TheTWENTY EIGHTEEN ANNUAL REPORTCCBR also worked with the SBDCNational Information Clearinghouse(SBDCNet) on a presentation andtown hall meeting in Comfort,Texas, to discuss prospects forgrowth and economic development.Local residents offered a variety ofperspectives on how they wouldlike to see community developmentprogress around their small town inthe Hill Country.As a critical component of theuniversity’s urban serving mission,the CCBR has contributed to several9UTSA Presidential Initiatives,including the National SecurityCollaboration Center and theClassroom to Career Initiative.Additionally, in support of UTSA’sCarnegie Community EngagementClassification, the Centermaintains a position on the boardof the Engagement ScholarshipConsortium, collaborating withuniversities across the countryto share best practices regardingcommunity outreach.
The UTSA SmallBusiness DevelopmentCenter (SBDC) offersentrepreneurs accessto professional andconfidential businessadvising, a variety of qualitytraining programs, access toresearch resources, and anextensive referral network.SBDC Business Advisorshave numerous years ofexperience advising smallbusiness owners, and manyof them have owned theirown businesses.HOLT LEADERSHIP PROGRAM PROVENTO DRIVE BUSINESS GROWTHThe UTSA SBDC established itsBuilding Business Excellence (BBE)program in 2003 to help scale-upgrowth businesses at an acceleratedrate. The Center regularly collaborateswith Holt Development Services, Inc.,a division of HoltCAT, to introducesmall businesses to their highlyBBE Program Graduation: Dan Norris, HOLTDevelopment Services, addresses the 2018 BBEsuccessful Values Based Leadershipprogram graduates.model. The seven-week intensivestrategic leadership program is designed to support established companies toachieve solid growth. Over 144 people have attended the program to date.With limited enrollment, the program runs from February through Aprilevery year. Learn more at mybbe.orgNelson Sets Sights onNBA, Army for GrowthWhen Philip Nelson initially sought assistance from theUTSA Small Business Development Center (SBDC), hemet with Sr. Business Advisor Sam Morgan. Nelson ownedmedia companies in the past and worked for NewTek for theprevious 19 years, where he secured contracts with the NBA,NFL, CMAs, MTV, and more. Following his 27 year career inbroadcast, Nelson started Nelco Media, Inc. in 2017. Nelsonsold Tricasters, a box that replaces TV vans and can b
and grow jobs, in parallel with UTSA elevating the local labor talent pool by graduating 122,000 alumni and counting. Innovation and technology play critical roles in developing dynamic new business models, products and services. In 2018, our Institute merged internally with UTSA’s resea
