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Committed to long-lasting cooperationand long-term protectionProgress. Protected.
Who are we?With 30 years of industry-leading IT security innovation, ESET hasdelivered uninterrupted revenue growth and worldwide expansion since the 1990s. ESET is owned by digital security experts, thearchitects of our original award-winning software. We’re one ofa select few global, private IT security companies, free from thedistractions of trying to meet the financial markets’ short-term expectations. For us, Wall Street is a great movie, not a destination.1bn 400k 200 13internet users protectedby ESET technologybusiness customerscountries and territoriesR&D centers aroundthe world
Good things come in threesAs a reseller, you will enjoy long-lasting cooperation – one of our keyprinciples. Doing business with us will be effortless, as it should be.Most importantly, you can be sure we back you up with cutting-edgetechnology. We’re working to protect people – we listen to our partners to understand their needs in order to improve what we offer.Long-lasting cooperationProven technologyDevelop relationships with stronglocal support. Use dedicated salesand technical support resourcesto help your business thrive.ESET R&D provides future-prooftechnology to help protect yourreputation. Keep your customerssatisfied and loyal in the long run.Ease of doing businessGet self-service solutions and highquality leads from ESET. We’ll cofoundyour lead generation campaigns. Useextensive marketing support providingready-made campaigns and materials.
“All of the ESET employees we work with are the bestin the industry. The people at ESET are what makesESET great, but the software is great, too.”Nathan Ware, CEO/CTO, Rain Networks, USA
Long-lasting cooperationAs our partner, you will benefit from long-lasting relationships by getting not only world-class technologies but also strong local support atall stages – from business planning to client retention. By cooperating with dedicated sales, marketing and technical support resources,you can be sure that our partnership and your business thrive.A name and a face at ESETThere’s “dedicated” and then there’s “ESET dedicated”.Your Account Manager isn’t just assigned toyou – they’ll be devoted to making sure you getwhat you need. They’re always on hand to supportyou, provide assistance and give advice on how tomarket and support ESET products and services.You’ll get help with quotes, processing, businessplanning and additional sales resources, includingSales Engineers, to help you set up to succeed.If you want to move on from being a reseller youcould consider our managed service provider (MSP)business model, a hybrid, or turn into a full-fledgedManaged Security Service Provider (MSSP).Managed Service Provider (MSP)program optionAs a reseller, you can also take advantage of our MSP program if youprefer this business model. As a Managed Service Provider, we canoffer you daily billing, monthly invoicing: a cost-efficient pay-asyou-go model that embodies our channel-focused approach andmeans that you only pay for the licenses that are actually used daily.The ESET MSP program lets you track your performance clearly andeasily, and our MSP Administrator web-interface lets you manage thenumber of devices on each license without having to contact us eachtime there is a change. It allows you to buy licenses and simply deploywhat you need when you need it – you can easily add and remove seatsinstantly. You can also purchase directly from ESET or your preferreddistribution partner such as Ingram Micro or ConnectWise. Withour volume pricing, you get a better price the more seats you add.Already using RMM software? We have integrations with severalRMM and PSA providers such as AutoTask, ConnectWise, Datto,Ninja, Kaseya, SolarWinds, N-Central, Tiger Paw and more.
Partnership levelPlatinumGoldSilverBronze24 hour access via phoneusing partner hotline Dedicated AccountManager Weekly meetingswith Account Manager The personal touchAdd weekly face-to-face meetings to your calendar if you are a Gold or Platinum Partner. Wewon’t be “going through the motions” in these meetings. They have a clearly defined purpose inorder to be productive – your time won’t be wasted.Pre-sales tools and supportYou’ll get access to Pre-sales Engineers tohelp with demos. You’ll also have accessto other resources including: Learning vault to help you become familiar with ourproducts Online demos, webinars and other content resourcesto use with prospecting Partner portal for creation of quotes and sales orders.Local tech support and easyescalationWe don’t have call center operatives – we have dedicatedsupport staff with in-depth knowledge of our productsand our partners’ needs. As a reseller, you’ll get ESETfree local technical support in your language – the kindof support you would expect from a top IT securitycompany. Call us at any hour and get prompt escalationof technical support via your Account Manager.Get customers on board,keep them on boardCustomers stay with ESET for the long-term. We haveone of the highest renewal rates in the industry –up to 90% in some markets. Do you want to achievethese kind of retention figures? ESET’s Account Managerteam will analyze your customers’ requirements regularlyto find additional security solutions that will benefitthem. If your customers feel secure, they’re more likelyto be loyal – which will be reflected in your revenue.
“We chose ESET based on the level of service we receivedfrom our Account Manager and the quality of the product.”Phil Herrington, Sales Manager, Holistic IT, United Kingdom
Ease of doing businessYou can focus on your core business because we’ll make things easy foryou. Use convenient self-service solutions and benefit from high quality leads we pass to you (because we trust you). You’ll also benefit fromco-funding of your lead generation campaigns and you’ll have high-classmarketing support providing ready-made campaigns and materials.Deal registration, even on renewalbusinessEnjoy our intuitive deal registration process and avoidworrying about typical channel conflicts on both newand renewal business. Our deal registration programrewards your efforts in the area of acquisition andretention with simple online registration and quickapproval turnaround. In addition, you have the abilityto enable online renewals for your customers so youcan focus on new business while still receiving yourmargin on all your renewals through ESET’s website.Self-service sales portalWe want selling ESET products to be as easy aspossible, so you can use our self-service partnerportal where you can do things such as: Get quotes and make purchases on your own Find marketing and sales resources.If you need extra help on a quote or purchase,go straight to your Account Manager.Lead generation and sharingYou’ll get lead generation activities, content andcampaigns that are dual branded with your logo andwe’ll keep in touch with regular product updates. ESETis a channel-focused organization and can thereforepass leads to you to empower you to close deals.Join a robust Marketing Development Funds (MDF)program which provides an easy way to requestfunding for things like event sponsorship, advertisingand open houses. We’ll aim to increase your sales byhelping you cross-sell ESET products, expand yourcustomer base through recruitment programs andprovide ongoing communication with your customers.Marketing supportEnjoy straightforward communications with ourmarketing team, who will help you through a variety ofchannels including webinars, newsletters and productannouncements. You’ll get to use email templates,landing pages, thought leadership content, research andproduct content. Alternatively, you can create your owncustomized communications from existing content.
Industry and customer recognitionLarge organizations engaged in channel sales business have givenESET top marks for our overall reseller program and we are recognized in significant industry reports for the digital security market.Champion in Canalys GlobalCybersecurity Leadership MatrixHighest ranked security vendor inCRN’s 2019 Vendor ReportESET achieved ‘Champion’ status for the thirdyear in a row in the Canalys Global CybersecurityLeadership Matrix, improving upon our 2020 matrixposition, with a focus on investment in enterpriseservices and partner training. Our technical support,account management and overall ease of doingbusiness was rated the highest by our partners.In CRN’s 2019 Vendor Report, ESET was the highestranked security vendor, placed third for CoreServices, and ranked highly for Channel Strategyand Account Management. Recognition from thechannel is evidence that we are continuing to investin and motivate our partners in the right way.ANALYST RECOGNITIONESET was included in two Forrester reports:The Forrester Tech Tide : Zero Trust ThreatDetection And Response, Q2 2021 and The ForresterTech Tide : Threat Intelligence, Q2 2021.ESET has been recognized as a Top Player in theRadicati APT Market Quadrant report 2021.
AWARDSESET gained the Top Product awardin the AV-TEST Product Review andCertification with perfect Protection,Performance and Usability scoresin the October 2021 test.ESET has been named a StrategicLeader in the 2021 Endpoint Preventionand Response (EPR) ComparativeReport by AV-Comparatives.ESET Endpoint Security 2.11 for Androidwas awarded the top score of 6 out of 6in each of 3 categories in the AV-TEST:“The best Android antivirus softwarefor business users” in September 2021.ESET was certified with the ApprovedBusiness Security Product award forDecember 2021 from AV-Comparatives.ESET Endpoint Security 6.10 wasawarded the top score of 6 out of 6 ineach of 3 categories in the AV-TESTtest "The best MacOS antivirus forbusiness users " in December 2021.ESET has earned the AAA award forits ESET Endpoint Security solutionin SE Labs’ Q3 2021 EnterpriseEndpoint Protection awards.
CUSTOMER RECOGNITIONESET is consistently rated as a leader in the category of endpointprotection suites by G2, a community of more than 500,000authenticated users. ESET attains especially high scores for easeof use and for best meeting customer requirements.ESET was named a Gartner Peer Insights Establishedvendor in the November 2021 ‘Voice of the Customer’for Endpoint Protection Platforms report.The GARTNER PEER INSIGHTS and GARTNER PEER INSIGHTS logo are registered trademark s and service marks ofGartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.Gartner Peer Insights content consists of the opinions of individual end users based on their own experienceswith the vendors listed on the platform, should not be construed as statements of fact, nor do they representthe views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted inthis content nor makes any warranties, expressed or implied, with respect to this content, about its accuracyor completeness, including any warranties of merchantability or fitness for a particular purpose.COMMITTED TO THE HIGHEST STANDARDSESET is compliant with ISO/IEC27001:2013, an internationallyrecognized security standard inimplementing and managinginformation security.ESET Achieved Platinum OPSWATAccess Control Certification forEndpoint Security Applications.Access Control Certificationstrengthens ESET by validatingthe compatibility and effectivenessof its cybersecurity products andby bridging the device trust gap.ESET received ISO 9001:2015 QualityManagement System certificationfor our commitment to meetingthe highest standards of qualityand customer satisfaction.
“It gives us peace of mind to know we are usinga pioneering product like ESET.”Peter Barnfield, Finance Director, Apex Computing, United Kingdom
Proven technologyAs a reseller, you are telling your customer that you approve and put yourown trust in this solution. Ensuring that a high quality and future-proofedproduct is sold protects ESET’s reputation. More importantly, it protects yourreputation. It also keeps your customers satisfied and loyal in the long run.ESET research and developmentprovides future-proof technologyYou can have confidence in the future of ESETtechnology. Staying one step ahead requires a strongresearch arm. ESET employs over 600 researchand development professionals (40% of all staff)in 13 centers on four continents. They are focusedexclusively on understanding attacks, keeping upon the latest trends, and educating the public.We are constantly discovering and neutralizing newdigital threats. Our researchers uncovered Industroyerand LoJax – the first in-the-wild UEFI malware.We also contribute to MITRE ATT&CK , a globallyaccessible knowledge base of adversary tactics andtechniques based on real-world observations.WeLiveSecurity Add our award-winning most popular digitalsecurity blog WeLiveSecurity to your bookmarksand join over 850,000 readers who refer to itevery month. Stay informed in real-time withthe latest industry news, research, cyberthreatsand malware discoveries, and get opinions withinsights from ESET security experts from acrossthe globe. Knowledge is key, and our blog providesyou with the latest research and news to startthe conversation with your clients about theircybersecurity needs. You can even use our widgetto easily embed WeLiveSecurity news in yourwebsite and stand out from your competitors.
Multi-layered defenseFighting modern malware is a constant battle against teams of skilled and financially motivated individuals.Digital security companies need to refine products by adding layers of defense so that modern malware canbe detected and blocked. A single point of protection or method of defense is simply not enough. Today’sdynamic and targeted malware calls for a multi-layered approach based on proactive and smart technologiesallowing us to detect and block threats faster and at different stages of its lifecycle. ESET’s approachincludes pre-execution, execution and post-execution layers, and our products stand on three pillars:ESET LIVEGRID Whenever a zero-day threat such as ransomware is seen, the file is sent to ourcloud-based malware protection system, ESET LiveGrid , where the threat isdetonated and behavior is monitored. Results from this system are provided toall endpoints globally within minutes, without requiring any updates.MACHINE LEARNINGUses the combined power of neural networks and handpicked algorithms to correctlylabel incoming samples as clean, potentially unwanted or malicious. To offer the bestdetection rates and lowest possible number of false positives, ESET Augur, our machinelearning engine, is fine tuned to cooperate with other protective technologies suchas DNA, sandbox and memory analysis, and to extract behavioral features.PEOPLEIt’s not all about technology. ESET invests heavily in its people to ensure we have an educatedand trained workforce that wants to stay with the company. World-class security researchersshare their knowledge to ensure the best round-the-clock global threat intelligence.BALANCE IS KEYESET is dedicated to providing products with the best balance of performance, detection and thelowest incidence of false positives. Many security vendors are proficient at one or two of these,but having the best balance of all three ensures you have the strongest level of protection.PRODUCT GUARANTEEYou won’t need to worry if one of your customers experiences a problem. An ESETrepresentative can evaluate their setup and the configuration of their environment via aremote session. This health check is free for your customers with more than 250 seats.
Something for everyoneRegardless of the type or size of customer youwork with, we have the right product.Our comprehensive digital security offering includes multiple layers of protection.Cloud SecurityFile Server SecurityAn extra layer of protection forMicrosoft 365 cloud apps General and multi-purpose servers, network file storageCloud Sandbox Analysis SharePointTo prevent zero-day threatsincluding ransomwareEndpoint Detectionand ResponseEndpoint ProtectionSecurityManagement LaptopsIdentification of breaches, riskassessment, incident responseand remediation Desktops MobilesIdentity and Data ProtectionMail Security EncryptionAn extra layer to protectthe most vulnerable vector Multi-factor authentication Backup solutionsCybersecurity Services from deployment to upgrade and premium supportCloud and onsite deploymentsBeyond Endpoint SecurityWe offer customers options by providing managementfor both cloud and onsite deployment.Digital security is more than just antivirus. Weprovide solutions such as encryption, multi-factorauthentication, and enhanced security like EndpointDetection and Response (EDR), Threat Intelligenceand Cloud Sandbox. Our professional services includedeployment and upgrade and we provide securityservices such as threat monitoring and threat hunting.Multi-platform solutionsWe protect Windows, Mac, Linux and Androiddevices, including Smart TVs. We cover everythingyou expect for business customers: endpoints,servers, mail, virtualization, mobile and more.
Over to youLong-lasting cooperation, ease of doing businessand cutting-edge technology – we’re good atwhat we do. But this isn’t about us – it’s aboutyou and your customers. We want to ensure thatthe products of our expertise and experience areas easy to understand and use as possible. We’redigital security enthusiasts and we want you onboard. We’re busy, but never too busy to takeyour call or answer your email. Get in touch.BECOME AN ESET PARTNERgo.eset.com/resellerPoint your camera here.
Certification with perfect Protection, Performance and Usability scores in the October 2021 test. ESET Endpoint Security 6.10 was awarded the top score of 6 out of 6 in each of 3 categories in the AV-TEST test "The best MacOS antivirus for business users " in December 2021. ESET has earned the AAA award for its ESET Endpoint Security solution
