QuickSpecs HPE ProLiant ML350 Generation9 (Gen9) Overview HPE ProLiant .

Transcription

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)OverviewHPE ProLiant ML350 Generation9 (Gen9)The ML350 Gen9 is the 2P premium server which delivers a class-leading combination of performance, availability, expandability,manageability, reliability and serviceability making it the choice for remote offices, growing businesses and data centers.Front View Rack Model (SFF)1Optional HDD cage Drive Cage Bays (Rack shownwith blanks. Tower shown with 16 LFF Optionaldrives)3 Slim Height Drive Bay for Optional Slim HeightSATA DVD-ROM or DVD RW Optical Drive (shownon Tower)5 Systems Insight Display Bay for Optional SID (Rackmodels only)7 Unit ID LED button9 NIC Activity LED11 Eight (8) SFF (Rack)/LFF (Tower) SAS/SATA HDDcage24Quick removal access panelMedia Drive Cage Bays – (Rack supports two halfheight or one full height device; Tower supportsone half height device)6 Two (2) USB 2.0 connectors8 Health LED10 Power On /Standby button & system power LEDbutton12 Serial label pull tabPage 1

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)OverviewFront View Tower Model (LFF)13579Slim Height Drive Bay for Optional Slim HeightSATA DVD-ROM or DVD RW Optical DriveUnit ID LED buttonNIC Activity LEDOptional HDD cage Drive Cage Bays (Rack shownwith blanks. Tower shown with 16 LFF Optionaldrives)Serial label pull tab2468Two (2) USB 2.0 connectorsHealth LEDPower On /Standby button & system power LEDbuttonEight (8) SFF (Rack)/LFF (Tower) SAS/SATA HDDcagePage 2

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)OverviewRear View (Tower Model)13Power supply Power LEDHPE Flexible Slot 4 Power Supply (Optional 500w Power Supply shown)5 Power supply Power LED7 Power supply Power connection9 HPE Flexible Slot 2 Power Supply (Optional 500w Power Supply shown)11 Power supply Power LED13 Unit ID LED15 PadlockNOTE: Chassis mechanical feature only tosupport Padlock.NOTE: HPE do not offer padlock options orprovide qualified part numbers. Customers willneed to source from other 3rd party vendors toget this Hardware security feature enabled.246810121416182022Power supply Power connectionPower supply Power connectionHPE Flexible Slot 3 Power Supply (Optional 500w Power Supply shown)Power supply Power LEDPower supply Power connectionHPE Flexible Slot 1 Power Supply (Standard EntryModel - 500w Power Supply shown)PCI Slots (Slots 1-4) Slot 1 and 3 can supportOptional GPUUSB 3.0 Connectors (2) top & USB 2.0 Connectors(2) bottomEmbedded 4 x 1GbE Network AdapterSerial ConnectorPCI Slots (Slots 5-9) requires Optional secondprocessor–Slot 6 and 8 can support Optional GPUPage 3

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)Overview17 Kensington Security LockNOTE: Chassis mechanical feature only tosupport Kensington Security lock.NOTE: HPE do not offer Kensington security lockoptions or provide qualified part numbers.Customers will need to source from other 3rdparty vendors to get this Hardware securityfeature enabled.19 Dedicated iLO Connector21 Video ConnectorInternal View (Rack Model)135System fans: Three (3) fans are standard OptionalFive (5) systems fans are shown.Nine (9) PCIe expansion slots (8 PCIe Gen3 and 1PCIe Gen2)Optional HPE Flexible Smart Array or Smart HBA(not shown here)246Twenty four DIMM slots: DDR4 Registered(RDIMM) or Load Reduced Registered (LRDIMM)memoryTwo (2) processors and heatsinks (SecondProcessor is Optional)Optional HPE Smart Storage Battery is under thesystem fansWhat's New HPE DDR4 2400MHz SmartMemory RDIMM/LRDIMM offering 8/16/32/64/128 GB, maximum HOST memorycapacity support up to 3 TB Support for Intel Xeon E5-2600 v4 processor offering New HPE 25GbE network adapter option offering, providing breakthrough performance at 2.5X increase overprevious generation 10GbE New 10 TB SATA LFF HDD option offering, maximum internal storage capacity up to 240 TBPage 4

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)Overview Six SFF Express Bay option supports up to six NVMe PCIe SSDs for application workloads that demand highestread/write access to storageTPM 2.0 moduleGraphic support of NVIDIA M2000, M4000 and M5000New 16Gb and 32Gb 1-port and 2-port Fiber Channel HBA option offeringPage 5

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)Standard FeaturesNOTE: For more information regarding Intel Xeon processors, please see the following http://www.intel.com/xeon.ProcessorOne of the followingdepending on z1.7GHzCoresL3 CachePowerQPIDDR4 66Page 6

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)Standard FeaturesChipsetIntel C610 Series ChipsetIntel E5-2600v3 Processor FamilyIntel E5-2600v4 Processor FamilyNOTE: For more information regarding Intel chipsets, please see the following On SystemManagementChipsetHPE iLO (Firmware HPE iLO4 2.0 or later) 4GB NANDNOTE: 1GB USB user space configurable via UEFI and accessible via iLO. Read and learn more inthe iLO QuickSpecs.Type:MemoryOne of the following HPE SmartMemorydepending onDDR4 Registered (RDIMM) or Load Reduced (LRDIMM)modelNOTE: The following shows the support with E5-2600v3 processors.DIMM Slots Available24(12 DIMM slots per processor, 4 channels per processor, 3 DIMMsper channel)Maximum Capacity1.5TB (24 x 64GB LRDIMM)(LRDIMM)Maximum Capacity768GB 24 x 32GB RDIMM(RDIMM)NOTE: Refer to the Memory section in this document for more memory support detail.Type:NOTE: The following shows the support with E5-2600v4 processors.DIMM Slots Available24(12 DIMM slots per processor, 4 channels per processor, 3 DIMMsper channel)Maximum Capacity3TB(24 x 128GB LRDIMM)(LRDIMM)Maximum Capacity768GB 24 x 32GB RDIMM(RDIMM)NOTE: Refer to the Memory section in this document for more memory support detail.NOTE: Mixing of 2133 and 2400MHz memory is not supported.Memory Protection Advanced ECCOnline spareNetworkControllerAdvanced ECC uses single device data correction to detect and correctsingle and all multibit error that occurs within a single DRAM chip.Memory online spare mode detects a rank that is degrading and switchesoperation to the spare rank.HPE 1Gb Ethernet 4-port 331i AdapterExpansion SlotsExpansion TechnologySlots #9PCIe 3.0BusWidthx48PCIe 3.0x167PCIe 3.0x46PCIe 3.0x16ConnectorBusForm FactorWidthNumberx8Full-height, full-lengthslotx16Full-height, full-lengthslotx8Full-height, full-lengthslotx16Full-height, full-lengthslotNotesFor processor 2For processor 2For processor 2For processor 2Page 7

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)Standard Features5PCIe 2.0x4x8Full-height, halfFor processor 2length slot4PCIe 3.0x4x80Full-height, full-length For processor 1slot3PCIe 3.0x16x160Full-height, full-length For processor 1slot2PCIe 3.0x4x80Full-height, full-length For processor 1slot1PCIe 3.0x8x160Full-height, full-length For processor 1slotNOTE: Bus number - Default bus assignment (in decimal). Inserting cards with PCI bridges may alterthe actual bus assignment number.NOTE: Nine total expansion slots. Three PCIe 3.0 x16 (x16 speed); One PCIe 3.0 x16 (x8 speed); FourPCIe 3.0 x8 (x4 speed); One PCIe 2.0 x8 (x4 speed).Storage Controller Entry ModelsOne of the followingdepending onBase ModelsmodelPerformance ModelsHPE Dynamic Smart Array B140iEmbedded SATA controllerHPE Flexible Smart Array P440ar/2GBHPE Flexible Smart Array P440ar/2GBInternal Storage Optical DriveDevicesOne of the followingdepending onHard Drive BaysmodelOptional SATA 9.5mm DVD-ROM Optical DriveOptional SATA 9.5mm DVD RW Optical DriveNOTE: Optical is optional in entry, base and performance BTO models.8 Hot plug SFF SAS/SATA HDD bays; upgradable to 488 Hot plug LFF SAS/SATA HDD Bays; upgradable to 24NOTE: All Pre-configured Models come populated with some hard driveblanks installed. Should the customer need additional hard drive blanks,they can order more using either P/N 666987-B21: HPE SFF HDD BlankKit or P/N 666986-B21: HPE LFF HDD Blank Kit. These part numbers forsingle HDD blanks below are also provided should the customer requirereplacement HDD blanks for their server.None ship standardHard DrivesMaximum InternalStorageHot Plug LFF SASOne of the following Hot Plug LFF SATAdepending onHot Plug LFF SAS SSDmodelHot Plug LFF SATA SSDHot Plug SFF SASHot Plug SFF SATAHot Plug SFF SAS SSDHot Plug SFF SATA SSDHot Plug SFF NVMe PCIeSSDPower SupplyOne of the followingdepending 32TB184.32TB7.2TBCONFIGURATION24 x 10TB24 x 10TB24 x 1.6TB24 x 3.84TB48 x 2TB48 x 2TB48 x 3.84TB48 x 3.84TB6 x 1.2TBHPE 500W Flex Slot Platinum Hot Plug Power SupplyNOTE: The 500W Flex Slot PSU was not qualified or supported with the X4 RPS Enablement Kit.HPE 800W Flex Slot Platinum Hot Plug Power SupplyHPE 1400W Flex Slot Platinum Plus Hot Plug Power SupplyHPE Flexible Slot (Flex Slot) Power Supplies share a common electrical and physical design that allowsfor hot plug, tool-less installation into HPE ProLiant Gen9 Performance Servers. Flex Slot power suppliesPage 8

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)Standard Featuresare certified for high-efficiency operation and offer multiple power output options, allowing users to"right-size" a power supply for specific server configurations. This flexibility helps to reduce power waste,lower overall energy costs, and avoid "trapped" power capacity in the data center.To review the power requirements for your selected system, please use the HPE Power Advisor Toollocated at http://www.hp.com/go/hppoweradvisor.Power specifications and technical content for all HPE Server power supplies can be foundat http://www.hp.com/go/proliant/powersupply.System FansNon-redundantRedundantOne of the following 1P model3 fans6 fansdepending onNOTE: Fan Redundancy is standard in performance model. ML350 Gen9 Redundant Fan optionmodelkit (725878-B21) consists of four system fans and two PCIe air baffles.Non-redundantRedundant2P model4 fans8 fansNOTE: Refer to ML350 Gen9 User Guide for fan configuration rules.InterfacesSerial1Video1 (rear)Network RJ-45 (Ethernet)4HPE iLO Remote Management1 Gb DedicatedNetwork PortSD Slot1 (internal)NOTE: The Micro-SD slot is not a hot-pluggable device. Customers should not attempt to plug aMicro-SD card into the Micro-SD slot while the server is powered.USB 2.0 Ports5 (2 front, 2 rear, 1 internal)USB 3.03 (2 rear, 1 internal)Operating Systemsand VirtualizationSoftware Supportfor ProLiantServersMicrosoft Windows ServerCanonical UbuntuRed Hat Enterprise Linux (RHEL)SUSE Linux Enterprise Server (SLES)VMwareCitrix XenServerNOTE: For more information on Hewlett Packard Enterprise Certified and Supported ProLiant Serversfor OS and Virtualization Software and latest listing of software drivers available for your server,please visit our Support Matrix at: http://www.hp.com/go/ossupport and our driver downloadpage ex?sp4ts.oid 7271260.UpgradeabilityUpgradeable to 2 processors (up to 22 cores)NOTE: Total 4, 6, 8, 10, 12, 14, 16, 18, 20 & 22 cores.Up to 24 DIMM slots available for higher Memory capacityUp to 48 SFF Hard Drive Bays; Or 24 LFF Hard Drive BaysUp to 6 SFF NVMe PCIe SSD drivesNOTE: The ML350 Gen9 6SFF Express Bay kit MUST be installed and it takes up one SFF drivecage space. For detail, refer to Express Bay kit and NVMe SSD section.8 PCIe 3.0 and 1 PCIe 2.0 I/O slots for additional communications and storage expansion4 redundant hot-plug power suppliesRedundant FanPage 9

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)Standard FeaturesOptional optical drive (up to 1)NOTE: Support of 9.5mm DVD-RW or DVD-ROM.Optional SFF or LFF media bay kit to support RDX or tape device(s)Tower to rack conversionOptional System Insight DisplayNOTE: Rack model only.Industry Standard ACPI 2.0b CompliantCompliancePCIe 3.0 CompliantPXE SupportWOL SupportNovell CertifiedIPMI 2.0, SMASH CLP, DCMI 1.0 compliantMicrosoft Logo certificationsUSB 3.0 SupportSMBIOS 2.7.1ASHRAE A3/A4Energy StarGraphics16 bit color: maximum resolution of 1920 x 1200Integrated Matrox G200 video standard32 bit color: maximum resolution of 1280 x 1024 16 MB Flash 256 MB DDR3HPE ServerUnified Extensible Firmware Interface (UEFI) is an industry standard that provides better manageabilityUEFI/Legacy ROM and more secured configuration than the legacy ROM while interacting with your server at boot time.HPE ProLiant Gen9 platform defaults to UEFI and can be factory or field configured for Legacy BIOSBoot Mode.NOTE: The UEFI System Utilities function is analogous to the HPE ROM-Based Setup Utility (RBSU)of legacy BIOS. For more information, please visit http://www.hpe.com/servers/uefi.UEFI enables numerous new capabilities specific to HPE ProLiant servers such as: Secure Boot Operating system specific functionality Support for 2.2 TB (using GPT) boot drives USB 3.0 Stack Embedded UEFI Shell Mass Configuration Deployment Tool using RESTful API for iLO 4 PXE boot support for IPv6 networks Boot support for option cards that only support a UEFI option ROM Network Stack configurationsNOTE: For UEFI Boot Mode, boot environment and OS image installations should be configuredproperly to support UEFI.NOTE: UEFI FIO Setting (758959-B22) can be selected to configure the system in Legacy mode inthe factory for your HPE ProLiant Gen9 Server.Page 10

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)Standard FeaturesForm FactorTower or Rack (5U)EmbeddedManagementHPE Integrated Monitor your servers for ongoing management, service alerting, reporting andremote management with HPE iLO. Learn more at http://www.hpe.com/info/ilo.Lights-Out(HPE iLO)UEFIConfigure and boot your servers securely with industry standard UnifiedExtensible Firmware Interface (UEFI). Learn moreat http://www.hpe.com/servers/uefi.RESTful APIRESTful API for iLO 4 is Redfish 1.0 conformance for simplified servermanagement such as configuration and maintenance tasks based on modernindustry standards. Learn more at isioningHassle free server and OS provisioning for 1 or few servers with IntelligentProvisioning. Learn moreat .EmbeddedThe Hewlett Packard Enterprise embedded remote support, when used withRemote Support Insight Online direct connect or HPE Insight Remote Support, allows HPEProLiant servers to transmit hardware events directly to Hewlett PackardEnterprise or a Hewlett Packard Enterprise Authorized Partner for automatedphone home support. Learn moreat er Smart UpdateutilitiesOptimize firmware and driver updates with Smart Update solutions includingSmart Update Manager (SUM) and Service Pack for ProLiant (SPP). Learn moreat http://www.hpe.com/servers/smartupdatemanager.HPE SIM allows you to monitor the health of your HPE ProLiant Servers and HPEHPE SystemsInsight Manager Integrity Servers, and also provides you with basic support for non-HPE servers.HPE SIM also integrates with Smart Update Manager to provide quick and(HPE SIM)seamless firmware updates. Learn more at http://www.hpe.com/servers/hpsim.Scripting ToolKit andWindowsPowerShellProvision 1 to many servers using your own scripts to discover and deploy themwith Scripting Tool Kit (STK) for Windows and Linux or Scripting Tools forWindows PowerShell. Learn more at http://www.hpe.com/servers/proliant/stkor face ToolRESTful Interface tool is a scripting tool to provision using RESTful API for iLO4 to discover and deploy servers at scale. Learn moreat http://www.hpe.com/info/resttool.HPE iLO Mobile Enables the ability to access, deploy, and manage your server anytime fromanywhere from select smartphones and mobile devices. For additional informationApplicationplease visit: http://www.hpe.com/info/ilo/mobileapp.HPE InsightOnlineHPE Insight Online, available at no additional cost as part of your Hewlett PackardEnterprise warranty or contractual support agreement with Hewlett PackardEnterprise, is a personalized dashboard for simplified tracking of IT operationsPage 11

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)Standard Featuresand support information from anywhere, anytime. Learn moreat : The Service Pack for ProLiant (which includes SUM) can be downloadedfrom http://www.hpe.com/servers/spp/download. More information can be foundon: http://www.hpe.com/info/smartupdate, http://www.hpe.com/servers/spp and http://www.hpe.com/servers/hpsum.SecurityPower-on passwordSetup passwordSerial interface controlPower switch securityAdministrator's passwordUEFITPM 1.2NOTE: Refer to Additional Options section in this document for detail.TPM 2.0NOTE: Need to upgrade BIOS before using the TPM 2.0. Refer to Additional Options section in thisdocument for detail.Security Front BezelNOTE: Refer to Additional Options section in this document for detail.Chassis mechanical support of padlock and Kensington Security lock (located at system rear)NOTE: HPE do not offer padlock or Kensington security lock options or provide qualified partnumbers. Customers will need to source from other 3rd party vendors to get these Hardwaresecurity features enabled.WarrantyThis product is covered by a global limited warranty and supported by HPE Services and a worldwidenetwork of HPE Authorized Channel Partners resellers. Hardware diagnostic support and repair isavailable for three years from date of purchase. Support for software and initial setup is available for 90days from date of purchase. Enhancements to warranty services are available through HPE Care Packservices or customized service agreements. Hard drives have either a one year or three year warranty;refer to the specific hard drive QuickSpecs for details.NOTE: Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year Onsite support with nextbusiness day response. Warranty repairs may be accomplished through the use of Customer SelfRepair (CSR) parts. These parts fall into two categories: 1) Mandatory CSR parts are designed foreasy replacement. A travel and labor charge will result when customers decline to replace aMandatory CSR part; 2) Optional CSR parts are also designed for easy replacement but may involveadded complexity. Customers may choose to have HPE replace Optional CSR parts at no charge.Additional information regarding worldwide limited warranty and technical support is availableat: s/warranty/.Page 12

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)Optional FeaturesEmbeddedManagementiLO AdvancedHPE iLO Advanced licenses offer smart remote functionality without compromise,for all HPE ProLiant servers. The license includes the full integrated remoteconsole, virtual keyboard, video, and mouse (KVM), multi-user collaboration,console record and replay, and GUI-based and scripted virtual media and virtualfolders. You can also activate the enhanced security and power managementfunctionality. Learn more about HPE iLO Advancedat ementHPE InsightControlHPE Insight Control, lets you deploy, migrate, monitor, remote control, andoptimize your IT infrastructure through a single, simple management console. Formore information, see http://www.hpe.com/info/insightcontrol.HPE InsightClusterManagementUtility (CMU)HPE Insight Cluster Management Utility is a HyperScale managementframework that includes software for the centralized provisioning, managementand monitoring of nodes and infrastructure. Learn moreat http://www.hpe.com/info/cmu.Rack and PowerInfrastructureHPE Rack and Power Infrastructure products and services create highly efficient and intelligent solutionsfor existing or new IT data centers. HPE Rack and Power infrastructure solutions – rack infrastructure,power protection and management, performance optimized data centers (PODs) – are the foundationyou are looking for to help secure your long-term IT success. These products are designed to help youreact to changes in the industry. They deliver efficient, easy-to-use capabilities to manage, monitor,deploy and provision infrastructure from entry to enterprise. As an industry leader, Hewlett PackardEnterprise is uniquely positioned to address the key concerns of power, cooling, cable management andsystem access.Learn more at HPE Rack and Power Infrastructure.High Performance HPE Cluster Platforms are specifically engineered, factory-integrated large-scale ProLiant clustersClustersoptimized for High Performance Computing, with a choice of servers, networks and software. Operatingsystem options include specially priced offerings for Red Hat Enterprise Linux and SUSE LinuxEnterprise Server, as well as Microsoft Windows HPEC Server. A Cluster Platform Configurator simplifiesordering. http://www.hp.com/go/clusters.HPE Insight Cluster Management Utility (CMU) is a Hewlett Packard Enterprise licensed and supportedsuite of tools that are used for lifecycle management of hyperscale clusters of Linux ProLiant systems.CMU includes software for the centralized provisioning, management and monitoring of nodes. CMUmakes the administration of clusters user friendly, efficient, and effective. http://www.hp.com/go/cmu.NOTE: High Performance Computing (HPC) interconnect technologies are available for this server aspart of the HPE Cluster Platform portfolio. These high-speed InfiniBand and Gigabit interconnects arefully supported by Hewlett Packard Enterprise when integrated within a Hewlett PackardEnterprise cluster. Flexible, validated solutions can be defined with the help of configurationtools. tml.HPC Interconnects NOTE: High Performance Computing (HPC) interconnect technologies are available for this serverunder the HPE Cluster Platform product portfolio. These high-speed interconnects are fully supportedby Hewlett Packard Enterprise when they are part of these configure to order clusters. Solutions canbe defined with a lot of flexibility with the help of configuration tools. Please visit the following URL toconfigure HPEC Clusters with InfiniBandInterconnects: tml.Storage SoftwareWhether you need to solve a specific data protection, archiving, or storage command and controlchallenge, or deliver on strategic consolidation, compliance, or continuity initiatives, look no furtherPage 13

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)Optional Featuresthan Hewlett Packard Enterprise storage software. Our storage software helps you reduce costs, simplifystorage infrastructure, protect vital assets and respond faster to business opportunities.Storage software that gets the job done: Data Protection and Recovery SoftwareWhether you're a large enterprise or a smaller business, Hewlett Packard Enterprise dataprotection and recovery software will cost-effectively protect you against disaster and ensurebusiness continuity.Data Archive and Migration SoftwareHewlett Packard Enterprise storage software enables you to comply with data retention andretrieval requirements, improve application performance, and reduce costs by efficientlymigrating infrequently accessed or less valuable data to lower cost storage.Storage Resource Management Software (SRM)Hewlett Packard Enterprise storage resource management software reduces operational costsand provides the command and control foundation you need to efficiently manage and visualizeyour physical and virtual environments.Data Replication SoftwareHewlett Packard Enterprise offers array-based and host-based replication software for use indisaster recovery, testing, application development and reporting.Storage Device Management SoftwareMaximize your investment in Hewlett Packard Enterprise storage and networking with softwarethat enables hardware-specific configuration, performance tuning and connectivitymanagement.HPE StoreVirtual VSAMake the move to virtualized storage with HPE StoreVirtual VSA. Transform unused capacityinside your servers into a virtual storage array. Add StoreVirtual VSA to multiple servers, manageit as a single pool of shared storage capacity, and scale it to match your evolving needs. HPEProLiant Gen9 servers include a 3-year limited license for HPE software-defined storage at noextra cost. You have the option to install free 1TB-capacity StoreVirtual VSA software duringserver setup within Intelligent Provisioning. More information, instructional videos, and freemanagement software are available at http://www.hpe.com/storage/tryVSA.NOTE: For more information about Storage Software including QuickSpecs, pleasesee: http://www.hp.com/go/storage/software.One Config Simple SCE is a guided self-service tool to help sales and non-technical people provide customers with initial(SCE)configurations in 3 to 5 minutes. You may then send the configuration on for configuration help, or use inyour existing ordering processes. If you require "custom" rack configuration or configuration for productsnot available in SCE, please contact Hewlett Packard Enterprise Customer Business Center or anAuthorized Partner for assistance. Page 14

QuickSpecsHPE ProLiant ML350 Generation9 (Gen9)Service and SupportHPE SupportServicesHPE Technology Services delivers confidence, reduces risk and helps customers realize agility and stability.Connect to Hewlett Packard Enterprise to help prevent problems and solve issues faster. HPE SupportServices enable you to choose the right service level, length of coverage and response time as youpurchase your new server, giving you full entitlement to the support for need for your IT and business.Connect yourdevicesUnlock all of the benefits of your technology investment by connecting your products to Hewlett PackardEnterprise. Achieve up to 77%1 reduction in down time, near 100%2 diagnostic accuracy and a singleconsolidated view of your environment. By connecting, you will receive 24x7monitoring, pre-failure alerts,automatic call logging, and automatic parts dispatch. HPE Proactive Care Service and HPE Datacenter CareService customers will also benefit from proactive activities to help prevent issues and increaseoptimization. All of these benefits are already available to you with your server storage and networkingproducts, securely connected to Hewlett Packard Enterprise support.1- IDC 2 – HP CSC reports 2014 - 2015RecommendedSupportStandard: HPE Proactive Care* with 24x7 coverage, three year Support ServiceHPE Proactive Care gives customers an enhanced call experience. When your products are connected toHewlett Packard Enterprise, Proactive Care helps prevent problems and maintains IT stability by utilizingpersonalized proactive reports with recommendations and advice. This service combines three yearsproactive reporting and advice with our 24x7 coverage, four hour hardware response time when there is aproblem. This service also includes collaborative software support for Independent Software Vendors(ISVs), (Red Hat, VMWare, Microsoft, etc.) running on your HPE 4AA3-8855ENW.pdfOptimized HPE Proactive Care* with 6 hour call-to-repair commitment, three year Support ServiceHPE Proactive Care gives customers an enhanced call experience. When your products are connected toHewlett Packard Enterprise, Proactive Care helps prevent problems and maintains IT stability by utilizingpersonalized proactive reports with recommendations and advice. This service combines three years’proactive reporting and advice with our highest level of hardware support – Hewlett Packard Enterprise24x7, six hour hardware call-to-repair. Hewlett Packard Enterprise is the only leading manufacturer whomakes this level of coverage available as a standard service offering for your most valuable servers. Thisservice also includes collaborative software support for Independent Software Vendors (ISVs), (Red Hat,VMWare, Microsoft, etc.) running on your HPE 4AA3-8855ENW.pdfParts and Materials Hewlett Packard Enterprise will provide Hewlett Packard Enterprise-supported replacement parts andmaterials necessary to maintain the covered hardware product in operating condition, including parts andmaterials for available and recommended engineering improvements.Parts and components that have reached their maximum supported lifetime and/or the maximum usagelimitations as set forth in the manufacturer's oper

QuickSpecs HPE ProLiant ML350 Generation9 (Gen9) Overview Page 4 17 Kensington Security Lock NOTE: Chassis mechanical feature only to support Kensington Security lock. NOTE: HPE do not offer Kensington security lock options or provide qualified part numbers. Customers will need to source from other 3rd party vendors to get this Hardware security