Transcription
Data center and fiber services forhyperscale and cloud providers
Capacity expansion simplifiedIn their own facilities and across co-location environments, operators of hyperscale and cloud-based data centersstruggle to meet the rising demand for capacity. High-quality, high-demand applications and massivecompute requirements are pushing the limits of existing optical capacity and data center space.Creating and maintaining additional capacity is time consuming, complex and staff-intensive.The right partner can make all the difference.Driven by vision, technical expertise and innovative thinking,CommScope is a global leader of data center infrastructuresolutions. Through the acquisition of the ARRIS ProfessionalServices group, we are now able to help the world’s largest datacenter owners or operators prepare, design, test and managethe capacity needed to fuel their rapid business expansion.We’re ready to put our unmatched skills, staff and experienceto work for you, as we:· Project manage new facility preparation· Pre-integrate critical wiring and infrastructure· Analyze, troubleshoot and remedy fiber routes· Design data center layouts for space, power and·Services we offerVendor delivery managementTurnkey services for data center, co-locationand hub facilitiesFiber services: Characterization, remediationand documentationcooling efficiencyRack and rollDeploy equipment with complete rack, stack andwire capabilitiesReturn material authorization (RMA)· Lay out and install infrastructure and equipment· Splice, install, clean and test fiber connections· Provide and manage repair services· Manage 24/7 NOC services· Document data center architectureData center and fiber services for hyperscale and cloud providersSmart/Remote handsDecommissioning
Vendor delivery management (VDM)CommScope vendor delivery managementensures capacity projects are in step with yourperformance requirements, timeframes andbudget. Having executed hundreds of datacenter projects, CommScope has the expertiseLine interface(e.g. 200 Gbit/s)to help get new facilities up and runningReconfigurable OpticalAdd/drop multiplexer (ROADM)quickly, cost-effectively and with minimal staffdemands. We provide experienced and capableoversight of third-party vendors. Using preciseplanning and stringent accountability metrics,we manage the end-to-end delivery of projects,such as those involving dark fiber, leased circuitsand co-location space. In addition, we providecomprehensive infrastructure design, deploymentClient interface(e.g. 100 Gbit/s)and documentation services—helping ensure thatOptical transport system(e.g. 100 x 200 Gbit/s)the new facility is up and running when you areIP Routersready. Then, we fully document the environment,providing your staff with a blueprint that canstreamline maintenance, operationsand troubleshooting.Challenges· Knowing and planning for allSolutions for VDMBenefits· Requirement consultation· Review orders against requirements· Manage end-to-end services during the· Project delivery on time and on budget· Free up in-house resources for other,· Schedule and progress reporting· Project risk and issue management· Recording of assets (service ID’s, LOA’s,· Liaison between the client procurementprocesses developed in service of thelargest, most demanding operatorsin the world.· Saving money (service acceptance,· Update inventory records and produce· Network/asset auditing (data integrity)· Measuring vendor performance· Inventory management and audit/requirements· Managing all vendors to ensure theydeliver to contract/MSAtermination points, test results)upgrades/cease and re-provide,disconnections)delivery lifecyclemore strategic tasks· Take advantage of expertise andteams and vendors· Review vendor standards against MSAfor service acceptance·Scaling with fewer resourcessupporting documentation for thenetwork management teamscleansing for data integrity· Manage disconnectionsContact Commscope.com Data center and fiber services for hyperscale and cloud providers 2020 CommScope, Inc. All rights reserved. Unless otherwise noted, all trademarks identified by or are registered trademarks, respectively, of CommScope, Inc.CO-113749.1-EN (08/20)
Turnkey services for data center, co-location and hub facilitiesWhether onsite, in a multi-tenant data center or in a remotelocation—or whether new build or existing facility expansion, hubor POP—adding capacity is complex. Marshalling human resourcesand materials to meet a tight timeline in a specific locationrequires careful planning and strict project management. Havingone point of contact and accountability for everything is the keyto meeting budgets and timelines. CommScope can handle theentire job:· Design—power, cooling, rack and shelf· Materials management· Installation—rack, stack and wire· Configuration and commissioning· Testing and optimization· DecommissioningFrom designs, to wire and cable management, to documentation,we ensure that the resulting facility meets operator specificationsfor professionalism, safety and serviceability.ChallengesSolutions for turnkey services· Hundreds of sites to install· Installation– Staging· Constantly evolving and expanding– Configuration· Difficult to serviceand stack· Environmental mess inside the data center –– RackPower· Limited expert resources– Card installs· Cost/budget restrictions– Patching—fiber, management/copperBenefits· Improved quality through dedicatedfocus and inspection· Increased capacity turned up aheadof schedule· Improved scalability· Reduced fault detection and recoverytimes and costs– Maintaining standards– Updating records and opening tickets· Testing/optimizing– Optical– Electrical– Connection verification testing– Bit error rate (BER) testingContact Commscope.com Data center and fiber services for hyperscale and cloud providers 2020 CommScope, Inc. All rights reserved. Unless otherwise noted, all trademarks identified by or are registered trademarks, respectively, of CommScope, Inc.CO-113749.1-EN (08/20)
Fiber services: Characterization, remediation and documentationFiber characterization and remediationCommScope’s Fiber Services teams bring new fiber routeson line. Using industry-leading test gear and analysis, wedocument the physical and logical attributes of each fiberspan, measure the quality and continuity of fiber routesand coordinate with internal resources and/or externalvendors to ensure remediation of any issues detected.Typically, these projects initiate with customerspecifications and requirements for the leased capacity.Next, the CommScope project manager plans site visitsto test the capabilities of the circuit. These events requirea great deal of coordination with the customer, vendorDocumentationand, in many cases, third parties potentially involved inCommScope provides and maintains documented route and span drawingsfusion splicing or other remedial work. These activities arefor existing owned, third-party leased, future and idle routes. Our tools enableusually managed within tight timeframes that are dictatedroute and span information to be updated as changes take place—greatlyby narrow maintenance windows scheduled as part ofimproving efficiency and future serviceability for things like PoP locations,project planning.cable/duct sizes, routing and utilization, circuits and total loss A-Z.Challenges· Leased/dark fiber not meeting specs· Non-existent or limited field resourcesfor fiber characterization· Technological advances necessitatehigher fiber quality· Obsolete or inaccurate fiber inventory· Uncertainty where fiber networkassets and data are located hinderstroubleshooting and recoverSolutions for fiber services· Management of fiber delivery· Field testing of end-to-end fiber pathsincluding the use of various types ofOTDR modules· CD/PMD (chromatic dispersion/polarization mode dispersion) testing· 10G LAN/PHY and WAN/PHY bit errorBenefits· Lower cost of delivery· Accelerated turn up of new capacity· Assurance of highest quality· Future scale and serviceability· Expertise where most neededrate (BER) testing· Trace and fiber termination analysis· Coordination of corrective actions toremediate deficiencies· Fiber fusion splicing on inside plant (ISP)and outside plant (OSP)· OSP construction coordination· Consolidation of database ontoone platform· Documentation of detailed fiber route· Fiber route connectivity schematicContact Commscope.com Data center and fiber services for hyperscale and cloud providers 2020 CommScope, Inc. All rights reserved. Unless otherwise noted, all trademarks identified by or are registered trademarks, respectively, of CommScope, Inc.CO-113749.1-EN (08/20)
Rack and rollWith pressures to add capacity and increase quality ofservice—while maintaining business as usual (BAU)—hyperscalers and cloud operators need innovative solutions.CommScope’s rack and roll approach enables you toimplement new architectures and new equipment whilelowering costs, improving standardization and quality,shortening lead times, reducing waste, and minimizingdisruption to ongoing operations.The keys to a successful rack and roll project are carefulpre-planning and design; efficient offsite production-lineconstruction of every module, rack and system; and timelyon-site delivery for faster installation and turn up.ChallengesSolutions for rack and roll· Having all items at the right place at the · Offsite rack, stack and configurationright time for an efficient installationof equipment such as transport/metrorouters, top-of-rack (TOR) switches,panels, fiber guides, compute, storage andmoreBenefits· Reduce risk/time/cost/disruption with anydeployment· Limited on-site staging and storage space· Lower time required on-site by as much as60-70 percent· Time lag to deployAccelerate build and installation versusScalable staging and configuration services ·· Environmental mess and disposal·on-site ent·· Minimize packaging and crating on the· Inability to handle scope-of-work changes to any sitedock and in/around the cagemid-buildSpecialization includes optical, IP, compute·and storage solutions· Inventory management and costaccounting· Return material authorization (RMA) and· Labor cost of having outside vendors on- supply depot supportsite for weeks or a month instead of 4-7· Inventory management with API’s todaysbackend financials· Documentation for as-built rack elevations· Continuous customer update via workflowsystems and tools· Custom packaging and crating· Global shipping and logisticsContact Commscope.com Data center and fiber services for hyperscale and cloud providers 2020 CommScope, Inc. All rights reserved. Unless otherwise noted, all trademarks identified by or are registered trademarks, respectively, of CommScope, Inc.CO-113749.1-EN (08/20)
Return material authorization (RMA)For the typical hyperscale or cloud operator, aminute of outage translates to tens and hundreds ofthousands of dollars of lost revenue. Many factorsgo into avoiding downtime, including making suremean time to repair (MTTR) is as low as possible. Thatmeans identifying problem parts quickly, having sparesavailable and rapidly replacing faulty cards and devices.CommScope’s global RMA services team is your centralpoint of contact for question and issues regardingRMA. By taking the lead on maintenance and logisticsfor failed hardware, we proactively support yourproduction networks—saving you time, money andheadaches by constantly improving the hardwarereplacement process.ChallengesSolutions for RMA· Network and service outages lead to lost · Central point of RMA contact,revenue, prohibitive refund costs and lossof credibility· Cloud operators typically have limitedresourcing to assign to repair/replace· Thousands of parts: not knowingwhich might fail; too expensive to storenumerous high-ticket spares on site·coordinating available inventory, access,delivery and consolidation of returns.· Data reporting to inform decision makers.· Monitoring of RMA bug queue for newrequests and triage as per procedure· Special procedures and local expertise forBenefits· Faster availability of replacement parts· Greater visibility to component failure· Reduce mean time to repair (MTTR)· Reduce financial exposure· Recovery of stranded capital“difficult countries”Millions of dollars lost in unreturned,warranty-covered parts ‘dumped’ in thecorner of POPs (engineers have betterthings to do than logistics)· Unique import/export challenges indifficult countries.Contact Commscope.com Data center and fiber services for hyperscale and cloud providers 2020 CommScope, Inc. All rights reserved. Unless otherwise noted, all trademarks identified by or are registered trademarks, respectively, of CommScope, Inc.CO-113749.1-EN (08/20)
Smart/remote handsAn efficient network operations center (NOC) is thekey to maximizing uptime in the face of inevitableoutages or failures. Uptime management requireshaving the proper insight to know when resources areneeded on-site, as well as the right systems to supportcommunications, ticketing and management reporting.Finally, you must have a solid approach for handlingfaulty parts—one that can be adapted to the RMAprocesses of your various OEMs.CommScope’s smart/remote hands service includesNOC oversight and dispatch of technicians totroubleshoot network issues, isolate faults, performRoot Cause Analysis, replace parts and process RMAs.Challenges· Remote/distributed networks withlimited personnel· Staffing for simple dispatch and break/fixservices can be challenging· Direct impact of network uptime onenterprise revenues· Need for actionable insights onoutage severity· Time and cost of managing multiple,third-party OEM repair and returnprocessesSolutions for smart/remote hands· Flexible NOC services: fully outsourcedusing CommScope facilities or managedwithin customer NOC· Eyes-on-glass, ticket monitoring or hybridqueue-based functionalityBenefits· Distributed team of high-quality fieldengineers to help maintain your network· Having the right systems to supportcommunications and ticketing andmanagement reporting· Full ticketing system and tools—connects · The ability to return faulty parts usingdispatch with CommScope personnel(Smart Hands), customer teams or othervendorsOEM-specific RMA process.· Smart Hands: dispatches technician on siteto troubleshoot failure, replace faulty part· Simple break/fix: complex outage,fiber cuts and other production impactproblems· RMA management of failed hardware:based on customer/vendor agreementsand supports customer hands-on orhands-off involvement· Global spare tracking for co-locationsfacilities: specific attention to variousparts of integral network infrastructureContact Commscope.com Data center and fiber services for hyperscale and cloud providers 2020 CommScope, Inc. All rights reserved. Unless otherwise noted, all trademarks identified by or are registered trademarks, respectively, of CommScope, Inc.CO-113749.1-EN (08/20)
DecommissioningEquipment and site decommissioningTurning up new services often means shuttingdown old equipment and facilities. Doing soDecommissioned equipment valuewithout a structured decommissioning process candisrupt service and have financial consequences.Today’s networked organizations must carefully5%manage how equipment and facilities are removedfrom service. CommScope’s decommissioningservices team is staffed by experienced projectmanagers, field technicians, and supply and logisticsScrap value23% 7,000,000Resell/Remarket value 33,000,000personnel who can manage the complete lifecycleof equipment removal and facility shutdown.72%Whether you need to remove and redeployequipment elsewhere, warehouse it, remarketRedeploy valueor recycle it, we help you maximize its value and 105,000,000ensure that your network stays up and runningthroughout the process.Challenges· Understanding replaced assets value· Determining the worth to reclaim· Repurposing existing inventory whilemanaging the logistics andmaintaining security· Resources for dedicated teams toefficiently close-out and discontinueservices and sitesFigure 1: Example of annual decommissionedequipment value for one operatorSolutions for decommissioning· Plan, schedule, track, and document alldecommissioning activitiesBenefits· Frees internal resources to focus on corebusiness growth· Decommission, inventory, packaging and · Reduces cost by efficiently redeploying,transport of unused network elements· Wreck-out and disposal (or recycling) ofunused cables· Test, rework and upgrade salvagednetwork elements and/or stage forredeploymentreselling or salvaging decommissionedequipment· Increases per square-foot value by reusingexisting space for more productive use· Improves accounting accuracy by providingdetailed records of assets retained orremoved· Inventory and asset-manage equipmentcarbon footprint by removing· Warehouse, label and transport salvaged · Reducesunnecessary items from the waste streamequipment to customer sites worldwidefor redeployment, resale or salvage· Provide detailed documentation of facilityor inventory as needed.Contact Commscope.com Data center and fiber services for hyperscale and cloud providers 2020 CommScope, Inc. All rights reserved. Unless otherwise noted, all trademarks identified by or are registered trademarks, respectively, of CommScope, Inc.CO-113749.1-EN (08/20)
CommScope: Trusted experts and a powerful partnerCapacity issues in the data center are ongoing and pervasive—especially when it comes to hyperscaleand cloud facilities. The ability to create and manage additional optical capacity and white space inthe data center is quickly becoming a competitive differentiator. At CommScope, our 40 years ofproven experience gives you a definite edge.Whether it’s capacity growth or support for high speed migration, we don’t just participate intrends—we pioneer them. With every new improvement to your data center, we are simultaneouslyreadying you for the future. Driven by progress and delivered by experience, CommScope services andsolutions for the data center are helping to shape the always-on networks of tomorrow.CommScope pushes the boundaries of communications technology with game-changing ideas and groundbreaking discoveries that spark profound human achievement. We collaborate with our customers andpartners to design, create and build the world’s most advanced networks. It is our passion and commitmentto identify the next opportunity and realize a better tomorrow. Discover more at commscope.comcommscope.comVisit our website or contact your local CommScope representative for more information. 2020 CommScope, Inc. All rights reserved.Unless otherwise noted, all trademarks identified by or are registered trademarks, respectively, of CommScope, Inc. This document is for planning purposes only and is not intended tomodify or supplement any specifications or warranties relating to CommScope products or services. CommScope is committed to the highest standards of business integrity and environmentalsustainability with a number of CommScope’s facilities across the globe certified in accordance with international standards, including ISO 9001, TL 9000, and ISO 14001.Further information regarding CommScope’s commitment can be found at y-and-Sustainability.BR-113749.1-EN (08/20)
Contact Commscope.com Data center and fiber services for hyperscale and cloud providers CO-113749.1-EN (08/20) Line interface (e.g. 200 Gbit/s) Client interface (e.g. 100 Gbit/s) Optical transport system (e.g. 100 x 200 Gbit/s) IP Routers Recon gurable Optical Add/drop multiplexer (ROADM) Vendor delivery management (VDM)
