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Miami-Dade County Contractor Examinations: Candidate Information BulletinCandidate Notice for these instructions and a visual ofthe screen layout.Step 1:On the right hand side ofthe homepage: Locate the Test icon Press the Test icon Select Book a TestFor an opportunity to preview Prov’s computer-basedtesting system before arriving at the test center,candidates can watch a demonstration video by visitinghttps://youtu.be/h3T9svnIdLY.This short movieprovides a basic demonstration of how to take a test onProv’s computer system.Paper/Pencil TestingA large percentage of candidates choose to take theirexam using the traditional paper/pencil format.Candidates are given an assessment booklet containingthe test questions and an answer sheet on which torecord their answers. Candidates must record allanswers on their answer sheet. No credit will be givenfor questions that are left blank, or for answers writtenin the test booklet but NOT on the answer sheet.All candidates who take a paper/pencil test will be givenverbal instructions prior to testing.Scheduling MethodScheduling your examination is a two-step process; first,you must register for the exam, and then you must selecta testing date and make payment for your exam.Prov offers several convenient methods to allowcandidates to schedule their examination(s) in advance.Candidates may use any of these methods to scheduletheir testing appointments. Note that there is nodifference in fees for use of any of these methods.Step 2:Enter your identifying information into the system. TheState has already shared your testing information withProv. We need to locate your information within oursystem.Follow the on-screen fields to enter your KnownCandidate ID and your Last Name. The Candidate ID willbe provided to you on your registration letter receivedfrom the Board. The Candidate ID will begin with 200,and will contain 10 digits. Please enter all of thenumbers.Then, enter your last name and select the RetrieveDetails button.Step 3:On the Welcome Screen, you will schedule a Date, Time,Location for your exam by selecting the link labeled:The advance scheduling methods available are:OnlineOver the phoneBy MailBy FaxThe deadline for scheduling your test will vary based onthe testing center you select. The advance schedulingdeadline ranges between one to six business daysdepending on the testing location. Step 4:The scheduling system will display a map to graphicallyshow where the different testing centers are located.Select a testing center from the list of centers to the rightof the map. Select the SCHEDULE link to check thecalendar for the testing center.Advance Scheduling MethodsOnline SchedulingTo schedule online, a candidate must go to Prov’s homepage at www.provexam.com.Miami Dade County CIB 2018.03.14 Prov, Inc. 2018Page 5 of 11

Miami-Dade County Contractor Examinations: Candidate Information Bulletinbe made at no cost if candidates notify Prov by thedeadline. If candidates fail to appear for their test or failto cancel or reschedule their testing session by the closeof business three days prior to their scheduled test date,they will forfeit their exam fees.Retesting PolicyStep 5:Select a test date and time from the calendar thatmatches your schedule.Step 6:Confirm your selected date and time, and select Add toCart.Failed examinations can be retaken according to locallicensing jurisdiction rules. Candidates cannot retake anexam once they have passed that exam unless requiredby their jurisdiction. Candidates must be reapproved bythe licensing jurisdiction between examination attemptsbefore rescheduling.Results ReportingNOTE: If you are scheduled for more than oneexamination, you are required to take that secondexamination on the same day as your first exam.Upon completion of a test, you will be given a scoreresult while at the testing center. There is no charge forthe on-site scoring and tests will be scored within oneminute. Candidates participating in this testing programcan also access their scores at any time (24/7) online bygoing to our website at www.provexam.com and logginginto their account using their Candidate ID and Password.Step 7:Proceed to payment. The examination is prepaid by thelicensing board so the exam totals should equal 0. PressSubmit to finalize the registration.Because the testing process is a requirement forlicensure with Miami-Dade County, candidatesautomatically consent to permit Prov to share their testresults with their local licensing Board.If you have any problems with online scheduling, give usa call at (866) 720-7768.ReviewsPhone SchedulingTo schedule for an examination by phone, candidatesshould contact Prov toll free at 866-720-7768. Provscheduling staff is available 8:00 a.m. through 6:00 p.m.ET, Monday through Friday.Candidates should be prepared to provide the Provscheduling staff with their name, Prov Candidate ID andtheir ZIP code. Once Prov confirms the candidate’sidentity, Prov staff will search the database for the nextavailable testing session at the candidate’s preferredtesting location and will provide candidates with anyalternate locations that may be in close proximity to theiraddress. Once candidates are scheduled, Prov staff willemail them information regarding their testing schedule.Cancel/Rescheduling PolicyIf candidates need to change or cancel their testingappointment, they must contact Prov at least threebusiness days prior to their scheduled date. Changes willMiami Dade County CIB 2018.03.14Reviews are intended to help candidates audit theirtesting results by allowing them to see which questionswere missed.Candidates may request a review of their test after failinga test. The review for all tests is 1-1/2 hours in length.During the review candidates will be able to view on thecomputer questions they missed and the answers chosenin response to those questions. The review will beconducted under the same testing conditions as theexam using the same test security rules.The cost of the review is 80.00 for each test reviewed.Candidates will request or schedule a review bycontacting Prov directly.Acceptable Method of PaymentCandidates paying for their review or any other servicesprovided by Prov can use the following methods ofpayment: Prov, Inc. 2018Page 6 of 11

Miami-Dade County Contractor Examinations: Candidate Information Bulletin§§§§Money OrdersCashier’s ChecksCertified ChecksCredit Cards (American Express, Discover,Master Card, Visa)No personal or company checks will be accepted and allregistrations that include personal or company checkswill be returned without processing.Exam Challenge ProcessIf during a test or review, the candidates encounter aquestion they think is inaccurate or otherwise incorrect,they are encouraged to make comments, which they cando when testing, detailing why they feel the question isin error.Prov staff will review each comment within two weeks ofreceipt by Prov and will make scoring adjustments shouldany comment result in a change to a test question. Toverify the final status of comments submitted,candidates can check for a score change online throughtheir candidate account. Any changes made to a gradewill be reflected on the score result within two weeks ofsubmitting the test comment. Detailed answers toquestions or comments are not provided for securitypurposes.Test Day Rules and ProceduresCheck-in DeadlineCandidates should plan to arrive 15 minutes early inorder to check-in. If candidates do not arrive by thescheduled start time of their exam, CANDIDATES WILL BETURNED AWAY and will forfeit their test fees and will berequired to reschedule for a future testing date. Pleaseread the Cancelation/Rescheduling Policy section asthere may be fees and consequence.Proof of IdentityUpon arriving at the testing center, candidates will berequired to show government-issued, photo-bearingidentification. The photo-bearing ID must be current andvalid. Forms of valid photo-bearing ID are a driver’slicense, passport, or military ID. Candidates will also berequired to sign a test center log. If candidates cannotproduce a valid government-issued photo ID, refuse toparticipate in signing the test center log, they will bedismissed from the testing center and forfeit all testingfees for that testing session.Prohibited ItemsNo cameras, recorders, cell phones or othercommunication devices are allowed in the testing room.Talking and smoking are not allowed in the testing room.Hand Score RequestProv ensures the accuracy of our test results. Ourcomputer system, Arkiv, is designed to identify andreport any potential error in data collected from a testsession. If you would like to have your score reassessedfor accuracy, you can request a Hand Score by callingProv at 1-866-720-7768 and asking for a Hand ScoreRequest Form.A Hand Score Request form requires a signature andmust be mailed to Prov. Forms must be received by Provno later than ninety (90) days after your testadministration date and must be accompanied by a copyof your original score letter.Once a Hand Score is received, Prov Staff will process therequest within seven (7) to ten (10) business days. Duringthe Hand Score process a staff member will ensure thatyour answers were properly recorded and scored bycomparing the captured answers to the test key. Uponcompletion of the Hand Score we will provide a letter bymail to report the outcome of the reassessment.The cost of the hand score is 25.00.Miami Dade County CIB 2018.03.14Approved ItemsCandidates may bring the following approved items intothe testing center:§§Calculator. Only simple 4-function calculatorsare permitted. PDAs, cell phones or other specialcalculators (i.e. ElectriCalc, etc.) are NOTpermitted.Approved References. (See information below).Reference Material RulesAll tests are designed to allow candidates to useauthorized references while taking their tests. For a listof what reference materials are authorized for the tests,please refer to the information sheet provided by yourlicensing jurisdiction when you are approved for yourtest. All candidates’ reference materials will be checkedby the Prov test administrator prior to the candidatesbeing permitted access to the testing room.Candidates should prepare their reference materialsusing ONLY the following methods. Prov, Inc. 2018Page 7 of 11

Miami-Dade County Contractor Examinations: Candidate Information Bulletin§§HighlightingAttaching permanent tabsReference materials which do not meet the followingguidelines will not be allowed in the testing room. Theseguidelines are in place to ensure that every candidate istested fairly and that no candidate has access tounapproved resources.§§§§§Handwritten notes are NOT allowed in anyportion of a reference book.Moveable tabs are NEVER permitted in areference book (Temporary tabs, such as Post-itnotes, paper taped or glued in your books arenot allowed and must be removed from thereference before the exam will begin).A reference book CANNOT contain Post-it notes.Photocopied documents CANNOT be added to areference book.Self-printed or photocopied versions of areference book are only permitted whenindicated on the reference list from Prov.Prov asks that candidates leave all unauthorized materialsin their vehicle.If candidates are caught usingunauthorized materials during testing, these materials willbe confiscated, their testing will be terminated with feesforfeited, and the Board will be notified of their actions.During the testing process candidates MUST NOT:§§Share reference materials during testing.Highlight, underline, mark or write any kind ofinformation in their reference materials during testing.Visitor PolicyNo one other than the candidate will be allowed in thetesting room. Non-testing visitors are NOT permitted towait in the lobby while candidates test.Unethical Conduct PolicyAny individual caught giving or receiving assistanceduring or after the testing, or caught using unauthorizedmaterials during the testing will be reported directly tothe Board. Those caught in the act of cheating will bedismissed from the testing and their testing results willbe frozen. Furthermore, the candidate will forfeit thetest fees paid. Finally, anyone caught with test questionsin their possession, either during or following the testingwill be prosecuted by Prov for theft of copyrightedtesting materials.Prov’s Non-Discrimination StatementProv provides equal access to its tests and testingprograms for all eligible persons. Although individualMiami Dade County CIB 2018.03.14jurisdictions that Prov represents are wholly responsiblefor determining eligibility of candidates, it is the policy ofProv to maintain an environment free of discriminationand to prohibit discrimination and harassment againstany person on the basis of race, color, national origin,gender, religion, age, disability, political beliefs, sexualorientation, and veteran, marital or family status.Harassment of Prov program participants, proctors, staffor candidates will not be tolerated. If candidates wish toexpress concerns about discrimination, they shouldcontact Prov at 866-720-7768 or write to: Prov, Inc., 5200NW 43rd Street, Suite 102-167, Gainesville FL 32606.Special AccommodationsProv complies with the Americans with Disabilities Act(ADA) in providing special accommodations for candidatesthat require additional assistance during the testingprocess. If candidates feel that they qualify for a specialaccommodation during testing, they should contact Provat (866) 720-7768.Prov will require writtendocumentation from a licensed physician or psychologistdocumenting the disability and further require a requestdescribing the requested remedy. Prov will then workdirectly with the candidates to make the accommodationsthey will need in order to complete their test.Preparing for Your ExamsStudying for your ExamThe contractor licensing examinations that candidates willtake are designed to test what qualified contractors shouldknow as they begin operations in the construction field.The test questions used on the tests have been preparedby contractors and cover the wide range of topicscandidates would normally encounter as a contractor intheir particular field. If candidates have worked inconstruction for some period of time in a variety ofdifferent settings, they likely have experienced much ofwhat will be found on their test. On the other hand, if thecandidates’ experience is limited (not only in years but inthe variety of work performed) then it is likely they maywant to spend time increasing their knowledge by studyingareas in which they are less familiar. For all candidates,the reality is that people forget those things they don’tuse, and over time a candidate’s knowledge in some areasmay have decreased.Prov recommends that candidates prepare for their testsby familiarizing themselves with the exam referenceswith emphasis on the subject areas listed in each testdescription. Candidates who are familiar with theirreference materials will spend less time searching for Prov, Inc. 2018Page 8 of 11

Miami-Dade County Contractor Examinations: Candidate Information Bulletinanswers during the test. When preparing for the test,remember that hand-written notes are not allowed in areference book used for testing. Candidates areencouraged to prepare their test materials byhighlighting text or placing permanent tabs on importantpages.It is NOT mandatory that candidates purchase any studymaterials in preparation for their tests; however, all testspermit the use of authorized study materials andcandidates may be at a disadvantage if they do not bringthose materials with them to their testing session. At aminimum Prov recommends that candidates have theirown code books related to their tests which may beuseful to candidates after their testing is complete.Purchasing Reference Materials and StudyGuidesCandidates can refer to the Exam Descriptions section ofthis document for a list of reference books for the examthey wish to take. In addition to publisher information,Prov has listed the reference book’s ISBN and a websiteat which candidates can purchase the reference book.reference books

Miami Dade College - Homestead Campus 500 College Terrace Building A, 1st Floor, Room A114 Homestead, FL 33030 Phone: (305) 237-5198 5. Miami Dade College - Medical 950 NW 20 Street Building 1, 3rd Floor Room 1303 Miami, FL 33127 Phone: (305) 237-4458 6. Miami Dade College - North Campus 11380 NW 27 Avenue Testing Department, Room 1160