Limited Lifetime Warranty - Detroit

Transcription

The improper removal of any permanent warning or identification labels from the product orproducts.The rusting or corrosion of non-vinyl products or components due to the close proximity to coastalareas unless the product is composed of appropriate stainless steel or ether non-corrosivehardware.Installation of the product or products outside of the 48 contiguous United States.American Craftsmari rap,byAndersenLimited LifetimeWarrantyAdditional Items Excluded From This Limited Warranty Residential Vinyl Windows and Patio DoorsSubject to the terms and conditions stated herein, American Craftsman' window and/or patio doorproducts (including mechanical parts, components and insulated glass), are warranted to be free fromthe following defects in manufacturing, materials and workmanship to the Original Purchaser for thelifetime of the product:a) Blistering, peeling, flaking, rotting or corrosion.b) Material obstruction of vision on the internal surfaces of the insulated glass unit caused by sealfailure of the insulated glass unit.In the event a failure occurs as a result of a defect in manufacturing, materials or workmanship withinthe limited warranty period, American Craftsman, upon receipt of the original part/component/material or validation of the complaint, will at its option: 1) provide a new replacement part/component/material; or 2) provide a factory-authorized repair to the existing part/component/material; or 3) refund the purchase price or the retailer's/dealer's price at the time of the originalpurchase, whichever is less. American Craftsman reserves the right to require return of the defectivepart(s)/component(s)/material(s).Patio Doors with Shades/Blinds in Insulated GlassSubject to the terms and conditions stated herein, the shades/blinds in insulated glass (includinginsulated glass, shade/blind insulated glass seal and external control mechanisms attached to theglass) in American Craftsman' patio doors are warranted to be free from defects in manufacturing,materials and workmanship to the Original Purchaser for ten (10) years from the date of purchasefrom the dealer.In the event a failure occurs as a result of a defect in manufacturing, materials or workmanship withinthe limited warranty period, American Craftsman, upon receipt of the original part/component/material or validation of the complaint, will at its option: 1) provide a new replacement part/component/material; or 2) provide a factoryauthorized repair to the existing part/component/material; or 3) refund the purchase price or the retailer's/dealer's price at the time of the originalpurchase, whichever is less. American Craftsman reserves the right to require return of the ial Vinyl Windows and Patio Doorsin Commercial ApplicationsAmerican Craftsman' windows and doors installed in a building operated as a multi-family dwellingor used for commercial purposes or rental properties such as schools, houses of worship, apartmentcomplexes, government-owned structures, office buildings, etc., are warranted to be free from defectsin manufacturing, materials and workmanship to the Original Purchaser for ten (10) years from the dateof purchase from the dealer. In the event a failure occurs as a result of a defect in manufacturing,materials or workmanship within the limited warranty period, American Craftsman, upon receipt of theoriginal part/component/material or validation of the complaint, will at its option: 1) provide a newreplacement part/component/material; or 2) provide a factory-authorized repair to the existing part/component/material; or 3) refund the purchase price or the retailer's/dealer's price at the time of theoriginal purchase, whichever is less. American Craftsman reserves the right to require return of thedefective part(s)/component(s)/materials.What is NOT Covered by This Limited WarrantyProduct failure or damage due to the following: The improper installation of the product.The improper application or use of the product.The occurrence of accidents, vandalism, fire, floods, acts of God including,but not limited to, earthquakes and hurricanes.Any modification or alteration to the product.The failure to perform reasonable and necessary maintenance on the product.The neglect, abuse, improper handling and/or improper storage of the product.Exposure of the product to excessive heat and/or cold beyond naturally occurring conditions.Stresses caused by building defects or settlement or movement of the structure in which theproduct is installed.The application of harmful cleaning solutions or products including, but not limited to, acetone,petroleum products or abrasive compounds.Misalignment of grilles/muntins of 1/8" or less from appropriate position.Slight fading and/or color variations caused by normal aging or weathering.Torn or ripped insect screens for any cause whatsoever.07/01/13 Minor blemishes in the glass that do not significantly impair the structure or vision through theglass, including glass curvature.Color variation or variations of the glass.Glass breakage for any cause or any reason.Damage due to exposure to stresses arising from glass surface temperature differentials or causedby building settlement or movement.Condensation on the external surfaces of the window and/or glass, which may occur as the naturalresult of humidity and interior/external temperature differentials.Damage due to the transportation or installation of the glass product or products at altitudesIn excess of 3,500 Teel above or below point of manufacture unless equipped with capillary orbreather tubes.The very gradual, natural migration of inert gas used in insulated glass units.Improper application, alteration, modification, or use of the insulated glass units, including theapplication of aftermarket films,For quality assurance purposes, all window and patio door products should be inspected by the OriginalPurchaser prior to, at the time of installation. or upon transfer of title to the Original Occupant.General Conditions and ExclusionsThe limited warranty set forth In this document Is the only express warranty (either written or oral)applicable to American Craftsman' windows and doors, and no one Is authorized to modify or expandthis limited warranty. All warranty claims must be made during the applicable warranty period.ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSEARE LIMITED TO THE APPLICABLE STATUTE OF LIMITATION, BUT IN NO CASE WILL EXTEND BEYONDTHE TERM OF THE LIMITED WARRANTIES SET FORTH ABOVE. AMERICAN CRAFTSMAN EXCLUDES ANDWILL NOT PAY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER ARISING OUT OF CONTRACT,TORT OR OTHERWISE, AND ITS LIABILITY WILL IN ALL INSTANCES BE LIMITED TO THE REPAIR ORREPLACEMENT OR REFUND OF THE ACTUAL PURCHASE PRICE OF THE DEFECTIVE PRODUCT.Some states do not allow limitations on how long an Implied warranty lasts and/or the exclusion orlimitation of incidental or consequential damages, so the above limitations may not apply to you.These warranties give you specific legal rights and you may also have other rights which vary fromstate to state.The warranties cover replacement parts, Components and/or materials only, and American Craftsmandoes not assume any expense or responsibility involved with the removal and/or reinstallation of anyreplacement parts, components or materials. American Craftsman reserves the right To discontinuethe model or models manufactured under these warranties. Any discontinued parts, componentsor materials may be replaced with an equivalent part at the sole discretion of American Craftsman.American Craftsman Is not responsible for any color variation in the replacement part, componentor material. American Craftsman is not responsible for any window or door which has been modifiedin any manner to accommodate an alarm system which may be attached to the product nor is itresponsible for the reconnecting of the window or door to the alarm system. American Craftsmanreserves the right to inspect any and all products with alleged defects in the field. Field visits mayresult in service charges for non-warranty inspections.ELIGIBILITY REQUIREMENTSEnforceability of the warranties set forth above is limited to the Original Purchaser. The term"Original Purchaser" as used in this limited warranty means:- That individual, individuals or entity who or which took original title to the premises or are theoriginal occupants of the structure in which the product was installed.Claim ProcedureAny inquiry with respect to the product must be made in writing and include the Original Purchaser'sname, address, date of purchase, product information from the product label and daytime as well asevening telephone numbers.All claims and/or inquiries should be forwarded to the following address:American Craftsman Window and Door CompanyAttn: Warranty/Registration DepartmentP.O. Box 6029North Brunswick, New Jersey 08902-6029For additional questions, you may contact us by phone at 888-504-0005.NON-TRANSFERABILITY: The warranties described above are non-transferable and limited to theOriginal Purchaser as described above.If any part of the warranties described above is void or unenforceable in any State of the United States,the remaining portions will nonetheless continue in full force and effect.

Installation InstructionsPicture WindowsInsert Replacement Windows(Interior Installation)AmericanCransmarrWINDOWS & DOORSamericancraftsmanvvindows.cornACIN7ORPW1018 BB Revised 10/01/18

Installation InstructionsProject Requirements: Installation must comply with all applicable building codes. This product is designed to be used as a replacement windowinstalled into an existing wood window frame. Existing window, wall and weather-resistant barrier must be adequateand wall must be structurally sound. The replacement window should be approximately 1/4" less in bothwidth and height than the opening (minimum clear opening of theexisting window frame after removal of sash and components).If you have questions in regard to project requirements or installation,call 800-234-4228.Tools & materials required:Safety glassesWork glovesHammerShimsTape measure4:5Drill/Driver and3/16' bitUtility knifeCaulk gun andsealantLow expandingfoamFramer'ssquarePutty knifeLevelDropclothInsert PictureReplacement Windows2wwwAmericanCraftsmanWindows.com

Installation InstructionsWarnings and Cautions:A WARNINGUse caution when working at elevated heightsand around window and door openings.Follow the manufacturers' instructions forladders and scaffolding. Failure to do so couldresult in injury or death.A WARNINGFollow manufacturers' instructions for handand power tools. Always wear safety glasses.Failure to do so could result in injury, productor property damage.A WARNINGWindows and doors can be heavy. Use safelifting techniques and a reasonable number ofpeople with enough strength to lift, carry, andinstall window and door products. Heavierwindows and doors will require mechanicalassistance. Failure to do so could result ininjury, product or property damage.A WARNINGWindows and doors have small parts (e.g.hole plugs, operator spline caps, fasteners,etc.). Small parts if swallowed could pose achoking hazard to young children. Dispose ofunused, loose, or easily removed small parts.Failure to do so could result in injury.A WARNINGSill weep doors are small parts and, ifswallowed, could pose a choking hazard toyoung children.A WARNINGSupport window or door in opening at alltimes until fastened. Failure to do so couldresult in window or door falling out causinginjury, property or product damage.A WARNINGUnless specifically ordered, windows are notequipped with safety glass, and if broken,could fragment causing injury. Many lawsand building codes require safety glass inlocations adjacent to or near doors. Windowsare available with safety glass that couldreduce the likelihood of injury when broken.Information on safety glass is available fromyour local dealer.AWARNINGDo not leave the window opening unattended,especially when small children are present.A fall from the window opening could causedeath or serious injury.A WARNINGBefore, during, and after installation, placeall tools as well as any casing or windowparts on a drop cloth or in a locationthat will not pose a hazard to installers,customers, or property.Do not drill or fasten through sill. Productand/or property damage will result.Insert PictureReplacement Windowswww.AmericanCraftsmanWindows.com3

insta at on nstructionsWarnings and Cautions:alUVECDMDo not cover weep holes. Propertydamage may result.@LEVEIC)11Remove or cut ventilation holes in plasticshipping wrap if window is not installedimmediately or product damage may occur.@L:\UVII@KFollow instructions of foam, sealant, andflashing manufacturer regarding safety,material application, compatibility, andperiodic maintenance for continued weatherresistance of their product. Failure to do socould result in injury, product or propertydamage.@IMIVOCRWhen insulating between unit frame andrough opening or between units whenjoining, DO NOT overpack batt insulationor overfill with foam. Bowed jambs willresult affecting product performance and/or proper operation of unit.NOTICEDO NOT apply any type of film to insulatingglass. Doing so could cause thermal stressconditions and result in glass damage.Shading devices (e.g. insulated coverings,shutters, etc.) could also cause thermal stressand condensation causing deterioration ofwindows or doors.@L11 1171:1@KDo not store windows flat or in the sun orproduct damage may occur.@&COITI@KWeep holes must face the exterior and mustbe located at the bottom of the window orproduct and/or property damage may occur.NOTICEUse masonry screws when fastening directlyinto masonry or through a buck intomasonry. Failure to do so could affectproduct performance, and could result inproduct or property damage.NOTICEImportant safety information. Leave thisinformation for the building occupant.NOTICEIMPORTANTBuildings constructed prior to 1978 couldcontain lead paint which could be disturbedduring window or door replacement. For moreinformation on proper management of leadpaint, go to: www.epa.gov/leadDO NOT over drive screws or nails. Doingso could result in product damage.Insert PictureReplacement Windows4wwwikmericanCraftsmanWindows.com

Installation InstructionsA WARNINGMetal fasteners and components could corrode when exposed to preservative-treated orfire-retardant treated lumber. Use approved fasteners and components to fasten window or door.Failure to do so could cause a failure resulting in injury, product or property damage.Finishing, Cleaning and Maintenance Instructions:NOTICEAcid solutions used for cleaning masonry orconcrete will damage glass, fasteners,hardware, and metal flashing. Protect windowor door and follow cleaning productmanufacturer's instructions. If acid contactswindow or door, wash all surfaces immediatelywith clean water.DO NOT use metal razor blades to clean glasssurface. Glass damagecould result.DO NOT use or apply solvents, abrasives,harsh chemicals or cleaners to glass, sash,panels, frame, or window or door components.Doing so will result in product damage.NOTICEDO NOT stain or paint weatherstrip, vinyl,glass, or hardware. Doing so could result inproduct damage.Read and follow finish manufacturer'sinstructions and safety information. Failure todo so could result in product damage.IMPORTANTClean glass using liquid glass cleaner.Clean exterior frame, sash, panels, andinsect screens using mild detergent andwater with a soft cloth or brush.For hard to clean areas, use a nonabrasivecleaner.Insert PictureReplacement Windowswww.AmericanCraftsmanWindows.com5

Installation Instructionsnspect new w6ndow andverify opening.Inspect for proper size andcondition and verify that all partsare included.PictureWindowParts included:(20) #8 x 3" Pan Head Screw(4) Installation Hole Cover(1) Sill Angle Filler(1) Head ExpanderScrew bagSill angle fillerHead expander 1-1Correct sizeFramer's squarenspect opening.After removing old windowsash, inspect existingwindow frame and wall forstructural decay. Repair asneeded.Make sure the opening isplumb, level and square.TapemeasurePlumbInteriorInsert PictureReplacement Windows6LevelInspect m

Installation InstructionsPrepare opening.Clean opening of alldebris. Remove anyprotruding fasteners.Insulate any large areasas needed. Cover or fillall holes.InteriorVerify blind stop.Leave existing blind stopintact. If any portionof the blind stop isdamaged, the entire stopwill need to be replaced.The stop should coverboth sides and the topof the opening. The stopshould not exceed 5/8"in width.Blindstop5/8' MAXhBlindStopTop Cross Section sert PictureReplacement Windows7

Installation InstructionsInstall sill angle fillerif needed.If sill of existing windowopening is sloped, installsupplied sill angle filler inthe kerf on the bottom ofthe window.Weep HoleNOTE: Identify the bottomof the window by thepresence of weep holes.ExteriorKerfSill angle filler \Head expanderIn all head expanderif needed.If the height of the windowopening is higher thanwhat will be covered withinterior stops, then placethe supplied head expanderon top of the window asshown. It is recommendedto add fiberglass insulationbetween head expander andwindow.44InsulationInsert PictureReplacement Windows8www.AmericanCraftsmanWindows.com

Installation InstructionsStep 7Check tit of window.Temporarily place windowinto opening tilting in frombottom and check for fit.Then remove window.Adjust and trim sill anglefiller as needed.NOTE: Shown with headexpander.InteriorStep 8Apply sealant to sill.Apply 3/8" bead of sealantwhere the existing stoolmeets the window sill.Caulk gunand sealantStoolsillExteriorInsert PictureReplacement Windowswww.AmericanCraftsmanWindows.com9

Installation InstructionsStep 9Apply sealant to!And stop.BlindstopsApply 3/8" bead ofsealant to inside edge ofblind stop at top and bothsides.Sealant(apply to insideedges of blindstops.)1kInteriorIf using head expander, continue with Step 10. If not using headexpander, proceed to Step 11.Step 10Appy sealant to topof the window opening(for head expander).Apply 3/8" bead of sealantto top of the opening inmiddle across the entirewidth of the opening ifusing head expander.Sealant(apply to top of openingin the middle across theentire width.)InteriorInsert PictureReplacement Windows10www.AmericanCraftsmanWindows.com

Installation InstructionsStep 11Place window intoopening.Place window into opening,tilting in from bottom. Makesure sill angle filler and headexpander remain in place ifpresent.The bottom interior edge of thewindow should sit tight againstthe stool.If present, the head expandershould be pushed up to meetthe top of the opening.NOTE: Shown with headexpander.InteriorShim window andcheck for plumb.Shim window so it is plumb,level and square.Insert PictureReplacement Windowswww.AmericanCraftsmanWindows.com11

Installation InstructionsFasten window.Fasten window to openingwith included #8 x 3"screws in each pre-drilledinstallation hole as shown.NOTE: If using headexpander, use installationholes in head as a guide topre-drill holes through headexpander with 3/16" bit.NOTE: Pre-drilled installationholes may vary by windowsize.#8 x 3"Pan HeadScrewApply installation holecovers to all sides.Cover installation holesas shown using includedinstallation hole covers.DO NOT apply installationhole covers until installationis complete. Covers are meantto be permanent, and maybecome damaged if removed.InstallationHole CoverInsert PictureReplacement Windowswww.AmericaneraftsmanWindows.com

Installation InstructionsStep 15Seal interior.After shims are trimmedflush with the windowframe, seal any openingvoids around openingperimeter.InteriorApply interior stops.Replace or add, if needed,interior stops against thewindow. Fasten stopsto opening frame, beingcareful to not damage thewindow.NOTE: If interior trim isneeded, apply now.--------------InteriorInsert PictureReplacement Windowswww.AmericanCraftsmanWindows.com13

Installation InstructionsStep 17Apply sealant tointerior.Apply sealant to theinterior of the windowwhere the interior stopsmeet the window andwhere the head expander,if present, meets thewindow to seal any gaps.InteriorApply sealant to exterior.Apply sealant to the exteriorperimeter of window wherewindow frame meets the blindstops and sill angle filler. Takecare to make sure that allgaps and holes are sealedbetween the window and thewood frame.Do not cover weep holes onbottom of window.Insert PictureReplacement Windows14Exteriorwww.AmericanCraftsmanWindows,com

installed into an existing wood window frame. Existing window, wall and weather-resistant barrier must be adequate and wall must be structurally sound. The replacement window should be approximately 1/4" less in both width and height than the opening (minimum clear opening of the existing window frame after removal of sash and components).