Assisted Living

Transcription

Assisted LivingConferenceAug. 17–18, 2022Earle Brown Heritage Center Brooklyn CenterMinnesota's acclaimed assisted living conference for the last 25 years.

2022 LeadingAge Minnesota Annual SponsorsThese outstanding organizations are dedicated partners whose financial supporthelps provide quality programs and resources to our members.Through these unprecedented times, our annual sponsors have continued their steadfast support of our collective work.They have met myriad challenges with industry expertise, innovative solutions, flexibility, and a genuine desireto help our members serve seniors with excellence and dignity.For all you do – thank you. We truly are Better Together.Anderson CompaniesCompeer FinancialDBS GroupEide Bailly LLPElim Preferred Services Inc.EssityFredrikson & Byron, P.A.Guardian Pharmacy MinnesotaHealth Dimensions GroupKraus-AndersonMcKesson Medical-SurgicalMedlineNorthland Securities Inc.Pathway HealthPCL Construction Services Inc.Professional Protable X-ray Inc.Senior Care Solutions Inc.St. Croix HospiceWold Architects and Engineers2

Welcome!We’re excited to welcome you to the LeadingAgeMinnesota Assisted Living Conference, Minnesota’sacclaimed assisted living conference for the last 25years. It’s two days of on-trend topics, real-time updates,and what we’ve learned in the first year since assistedliving regulations took effect. Licensed assisted livingdirectors can earn up to 10 valuable clock hours towardtheir re-licensure.Don’t miss our vendor displays showcasing helpfulproducts and services to make your work easier andmore efficient. We’ve built time into the conferenceschedule for you to visit the displays and connectwith your friends and colleagues. And speaking ofconnecting, we hope you’ll join us Wednesday eveningfor a casual happy hour.Visit the Vendor Displays40 product and service options for you to exploreDisplay HoursWednesday, Aug. 17:10:15 – 10:45 a.m. and1:45 – 2:15 p.m.Thursday, Aug. 18:10:45 – 11:15 a.m. and2:15 – 2:45 p.m.Here is a sneak peekof exhibitors that havebeen confirmed as ofJune 8, 2022.It’s been a long three years since we have gathered inperson for this signature conference – we look forwardto seeing you in August!3

Schedule of EventsWednesday, Aug. 178 – 9 a.m.Registration and Continental Breakfast sponsored by9 – 10:15 a.m.Welcome and OpeningKeynote sponsored byWELCOME AND OPENING KEYNOTE PRESENTATIONImprove Your Interpersonal Relationshipsby Training Your BrainWe all strive to be our best at work with our coworkers and the people we serve. PersonCentered Care is all about understanding a person’s purpose and meaning, and what motivatesthem. It starts by listening, learning, and building real connections.Understand the science behind how we all create outcomes with our brains and our humantendency to subconsciously sabotage ourselves. When we learn how to reverse that, it becomesso much easier to put ourselves in another person’s shoes and lead with empathy.Roger Seip has conducted years of research on brain science and has a best-selling book onthe subject. In this opening keynote session, he will help us train our brains to develop thekind of authentic empathy that will improve our effectiveness in working with our teams andthe people we serve. Explore the science behind how our minds create our life and envision potential outcomeswhich may or may not occur. Identify our brain’s unhelpful default settings that lead to assumptions, unconscious biases,and tendencies to overemphasize the negative that get in the way of communicating withothers. Learn specific strategies and action plans to train our brains in ways that move us forwardinstead of holding us back. Identify three things to start right now to improve our relationships with our residents,clients, coworkers, and families. Use these skills to build a stronger organizational culture that helps attract and retain staff.Roger SeipRoger Seip is the co-founder of FreedomPersonal Development, and the bestsellingauthor of Train Your Brain for Success. Hiswork is based on biological, psychological, andneuroscientific research. He helps businessprofessionals from all walks of life developlife-changing skills to retrain their brain toeffectively achieve a personal best at workand in their lives.4

Schedule of EventsWednesday, Aug. 17 cont’d.10:15 – 10:45 a.m.Vendor Displays and Connection Break sponsored by10:45 – 11:45 a.m.GENERAL SESSIONMinnesota Department of Health Assisted Living UpdateGeneral Sessionsponsored by Receive the latest information on the policy changes that were made in this past legislative session impacting assistedliving providers. Understand what triggers an MDH review of remodeling plans before any construction begins. Become familiar with recent assisted living licensure survey trends, including those related to food. Discuss the latest OHFC report trends so you can avoid citations and maintain compliance.Robert Dehler, Program Manager – Engineering, Amy Hyers, Regional Operations Manager, Lindsey Krueger, RN, Interim Assistant Division Director,Daphne Ponds, Interim Regional Operations Executive Manager, and Angie Wheeler, Program Manager – Food, Pools, and Lodging Services, HealthRegulation Division, Minnesota Department of Health, St. Paul11:45 a.m. – 12:45 p.m.Lunch and Connection sponsored by12:45 – 1:45 p.m.CONCURRENT SESSIONSSession #1 – Meeting Expectations for Emergency Preparedness Compliance Describe the core elements of an emergency operations plan and the process for developing a plan that is tailored to your setting. Gain important insights about what surveyors are looking for in emergency preparedness plans and the compliance gaps they are finding. Identify tools and resources available to support assisted living providers with disaster planning and emergency preparedness.Jonathan W. Lips, J.D., Vice President of Legal and Regulatory Affairs, LeadingAge Minnesota, St. PaulSession #2 – Chart a New Roadmap to Census Recovery in 2022 Discover new paths that engage sales and marketing teams and methods that get results. Identify lead generation strategies that result in qualified leads ready to move into your building. Recognize which dashboards/metrics will drive more sales and how to navigate through them. Construct a referral pipeline from your current customers to build census and increase efficiency.Melissa Kirchhoff, LALD, Principal Consultant, and Peggy Scoggins, Owner/Consultant, Adept Selling, New Brighton5

Schedule of EventsWednesday, Aug. 17 cont’d.12:45 – 1:45 p.m.CONCURRENT SESSIONS cont’d.Session #3 – Compliance for Person-Centered Care Under ALL Refresh your understanding about the requirement to provide person-centered care and services under AL licensure and what that looks like. Explore best practices for person-centered care in assisted living settings. Identify strategies, tools, and practical tips for gathering and sharing important information about residents with the rest of your team(including pool staff) that help inform care. Describe how to demonstrate during a survey that you are providing person-centered care.Jane Danner, Regional Operations Executive Manager, Health Regulation Division, Minnesota Department of Health, St. Paul; and Kathy Olson,Consultant, Northfield1:45 – 2:15 p.m.Vendor Displays and Connection Break sponsored by2:15 – 3:15 p.m.CONCURRENT SESSIONSSession #4 – Conditional Licenses and Stipulations Understand the grounds on which MDH may issue a conditional license and the potential scope and consequences for having one. Understand how to navigate compliance under a conditional license and its impact on your operations. Review specific facts and real-life examples of providers who have found themselves in this situation so you can avoid making the samemistakes.Sam Orbovich, Attorney/Shareholder, and Katherine B. Ilten, Attorney/Shareholder, Fredrikson & Byron P.A., MinneapolisADVANCED LEVEL SESSIONSession #5 – Operationalizing Medication Management – Part 1See Session #8 for Part 2. Describe the many “moving parts” of medication management in assisted living settings and explore best practices for making it successful. Review the medication management component of Minnesota’s Nurse Practice Act and what is expected of licensed nurses to maintaincompliance. Know how to identify and reduce or eliminate redundancies and duplication in your program to improve organizational operations. Discuss case study examples of drug diversion, delegation, and medication errors and take away important lessons to apply in your setting.Lores Vlaminck, RN, Principal, Lores Consulting, Rochester6

Schedule of EventsWednesday, Aug. 17 cont’d.2:15 – 3:15 p.m.CONCURRENT SESSIONS cont’d.Session #6 – Marketing Strategies to Attract Staff and Residents Examine and create efficiencies in your marketing by aligning your recruitment messaging and your residentmarketing. Know what job seekers and potential residents are looking for so you can address those needs and concernsin your online presence. Leverage the power of word-of-mouth promotion from staff and residents and develop a prioritized strategyfor increasing positive reviews and referrals.Luke Riordan, CEO, DAYTA Marketing, St. Cloud3:15 – 3:30 p.m.Break3:30 – 4:30 p.m.CONCURRENT SESSIONSSession #7 – Maintaining Compliance with Minnesota’s Food Code Refresh your knowledge of the MN Food Code and the resources available to help you maintain compliance. Know the types of kitchen surveys in senior communities and how to prepare for them ahead of time. Describe at least three sanitation and food safety misconceptions and ways to equip food service teams withthe facts. Hear the latest survey trends related to food code violations and what you can to do prevent them.Dawn Nickleson, CDM, CFPP, Pastry Chef, Owner, and Patrick Nickleson, Chef, Owner, Passion for Dining andNutrition, Cottage GroveADVANCED LEVEL SESSIONSession #8 – Operationalizing Medication Management – Part 2Continuation of Session #5.Session #9 – DHS Update: EW and Disability Waiver Changes Refresh your knowledge about how reimbursement policies are determined under waivered programs. Discuss disability waiver requirements for settings where customized living services are delivered. Receive timely updates on the Waiver Reimagine initiative and the Assisted Living Report Card.Rachel Shands, MSW, Home and Community Based Services Manager, Aging and Adult Services Division, andColin Stemper, Fiscal Policy Supervisor, Disability Services Division, Minnesota Department of Human Services, St. Paul4:45 p.m.Join us at EmbassySuites Lounge/Bar forhappy hour! LeadingAgeMinnesota invites allparticipants to stay awhile longer andnetwork. The firstdrink is on us. Welook forward toconnecting with you!4:30 p.m.Adjourn for the day7

Schedule of EventsThursday, Aug. 187:30 – 8:30 a.m.Registration and Continental Breakfast sponsored by8:30 – 9:30 a.m.CONCURRENT SESSIONSSession #10 – Licensed Assisted Living Directors and MN-BELTSS Changes Gain important insights from the first round of AL Director License renewals. Hear about the latest changes in the operation of MN-BELTSS as a licensure board including, but not limited, to a selection of a newexecutive director. Participate in an opportunity to have questions about AL director licensure answered.Rebecca Bollig, Director of Assisted Living and Education, and Randy Snyder, MHA, LHSE, LNHA, Executive Director, Minnesota Board of Executivesfor Long Term Services and Supports, St. PaulSession #11 – Staffing: Flexibility is the Name of the Game Recognize the importance that having a work-life balance is to the young adults you want to recruit and retain, and the role flexibility playsin achieving these goals. Understand the full time equivalent (FTE) model and how to adapt it at your organization. Know how to empower employees to swap shifts and/or find coverage instead of calling in sick or no-showing, while meeting their needsand enhancing job satisfaction. Learn how to use a compressed work week and a variety of creative scheduling options to make it successful and a part of your culture.Chris Blomquist, BSN, RN, Registered Nurse Consultant, Advanced Health Institute, Bloomington9:30 – 9:45 a.m.Break9:45 – 10:45 a.m.CONCURRENT SESSIONSSession #12 – Facilitating Smooth Resident Transitions in Assisted Living Understand why the conversation about discharge planning should be held upon admission and how to use the Uniform Disclosure ofAssisted Living Services and Amenities (UDULSA) to do so. Explore effective transition strategies for working with residents and families to help them plan for the future when the resident’s needsexceed what you can offer. Using case study examples, discuss challenging transition situations and explore possible approaches to avoid litigation.Bobbie Guidry, Vice President Assisted Living and Housing, LeadingAge Minnesota, St. Paul; and Kathy Olson, Consultant, Northfield8

Schedule of EventsThursday, Aug. 18 cont’d.9:45 – 10:45 a.m.CONCURRENT SESSION cont’d.Session #13 – Assisted Living Licensure (ALL) Requirements for Staff Training Refresh your knowledge about the annual orientation and training mandated in state statute 144G.63 for staff working in licensed ALfacilities. Become familiar with recent ALL survey citations related to training so you can avoid violating the same ones. Understand the oversight role of the AL Director in ensuring all staff are adequately trained. Discuss the specific training requirements for Assisted Living with Dementia Care licensed facilities including the topics, number ofhours, who needs to be trained, and the mandated 10 hours of training for AL directors.Kari Everson, RN, PHN, BSN, MSN, MHA, LNHA, LALD, Vice President of Clinical Services & Clinical Consultant, LeadingAge Minnesota, St. PaulSession #14 – How an Inclusive, Welcoming Community Can Recruit and Retain Diverse Staff – Part 1See Session #17 for Part 2. Understand the correlation between creating an environment where all are welcome and your organization’s ability to recruit and retaindiverse staff. Discuss the broad definition of diversity and why it is essential to keep it top of mind when evaluating and prioritizing your organization’srecruitment and retention strategies. Recognize the importance of your workforce reflecting the diverse population of the community you serve and that is not limited to raceand ethnicity. Know how to mine critical workforce information based on the zip codes you serve.Sandra Ogunremi, DHA, MSA, B. Pharm, CCDP, CDM, MPM, SCPM, CLC Director, Diversity, Inclusion, and Spiritual Care Services, MonumentHealth, Rapid City, S.D.10:45 a.m. – 11:15 a.m.Vendor Displays and Connection Break sponsored by11:15 a.m. – 12:15 p.m.CONCURRENT SESSIONSSession #15 – Terminating Services and Navigating Relocations Understand the circumstances in which a licensed facility may discharge or terminate a resident. Know how to navigate the procedural requirements for terminations and discharges. Refresh your knowledge about the appeal processes available to residents. Understand the facility’s obligations regarding discharge, relocation, and transition planning.Sam Orbovich, Attorney/Shareholder, and Pari I. McGarraugh, Attorney/Shareholder, Fredrikson & Byron P.A., Minneapolis9

Schedule of EventsThursday, Aug. 18 cont’d.11:15 a.m. – 12:15 p.m.CONCURRENT SESSIONS cont’d.Session #16 – Adult Education Basics AL Directors Need to Know Describe the five principles of adult learning and how they are integral for motivating staff to learn. Articulate how to design a training program that accommodates the various learning styles of adults. Identify factors and features that contribute to a successful training program. Explain the importance of consistent documentation practices to facilitate compliance with rules and regulations.Jennifer Anderson, President and CEO, EduCare by Mirabelle Management LLC, DasselSession #17 – How an Inclusive, Welcoming Community Can Recruit and Retain Diverse Staff – Part 2Continuation of Session #14.12:15 – 1:15 p.m.Lunch and Connection sponsored by1:15 – 2:15 p.m.CONCURRENT SESSIONSADVANCED LEVEL SESSIONSession #18 – Sex and the AL Resident: Supporting Resident Rights While Managing Risk – Part 1See Session #21 for Part 2. Appreciate that as people age, sexual health and intimacy continue to be significant for their health and wellbeing. Become familiar with key concepts of intimacy/friendship contact, sexual contact, and sexual abuse, and how they differ. Learn how dementia and memory loss may affect sex and decision-making. Describe some of the challenges for your role in supporting residents getting their sex/intimacy needs met which include, but are not limitedto, managing resident and family expectations, regulatory implications, and special considerations for residents who have dementia. Explore how administrative and clinical staff can partner with residents who have dementia (and sometimes other decision-makers) toprovide the best care possible. Understand the specific legal and regulatory compliance issues and considerations regarding resident sex and intimacy and how to manage risk.Kari Everson, RN, PHN, BSN, MSN, MHA, LNHA, LALD, Vice President of Clinical Services & Clinical Consultant, LeadingAge Minnesota, St.Paul; and Rob Rodè, Attorney/Partner, Voigt, Rodè, Boxeth & Coffin LLC, St. PaulSession #19 – Non-Pharmacologic Approaches to Dementia Behavioral Challenges – Part 1See Session #22 for Part 2. Describe examples of person-centered programming and specific dementia communication skills known to decrease the intensity and frequencyof challenging behavioral symptoms. Know the benefits of using non-pharmacologic therapies that calm and soothe persons with dementia, while meeting individual needs. Discuss potential environmental triggers of behavioral symptoms in congregate settings and learn strategies to minimize them. Take home strategies for involving the whole team in behavioral detective work to answer the critical question: “What is this person communicating?”Erin Bonitto, MS, ADC, Founder and Lead Coach, Gemini Consulting, Cold Spring10

Schedule of EventsThursday, Aug. 18 cont’d.1:15 – 2:15 p.m.CONCURRENT SESSIONS cont’d.Session #20 – Developing an Effective Quality Management Plan that Meets and Exceeds Requirements Understand what is required for quality management by the state. Explore strategies for meeting requirements while improving the quality of care and services for those you serve. Discuss tips and strategies with your peers for creating and maintaining an effective quality program.Janet Perreault, Regional Director of Assisted Living, Cassia, Edina; and Julie Apold, Vice President of Quality and Performance Excellence, LeadingAgeMinnesota, St. Paul2:15 – 2:45 p.m.Vendor Displays and Connection Break sponsored by2:45 – 3:45 p.m.CONCURRENT SESSIONSADVANCED LEVEL SESSIONSession #21 – Sex and the AL Resident: Supporting Resident Rights While Managing Risk – Part 2Continuation of Session #18.Session #22 – Non-Pharmacologic Approaches to Dementia Behavioral Challenges – Part 2Continuation of Session #19.Session #23 – Rapid Evaluation Teams: An Effective Response to Urgent Situations Explore strategies to improve your organization’s process for responding to urgent or concerning situations. Hear stories of successful implementation of key actions. Discuss strategies with peers for practical yet effective implementation of key recommendations in the assisted living setting.Amanda Thorson, MSN, BSN, RN-BC, CMSRN-DON, Carris Health Care Center and Therapy Suites, Willmar; and Julie Apold, Vice President ofQuality and Performance Excellence, LeadingAge Minnesota, St. Paul3:45 p.m.Conference Adjourns11

General Information and RegistrationLOCATIONEarle Brown Heritage Center6155 Earle Brown DriveBrooklyn Center, MN 55430FREEPARKINGACCOMMODATIONSEmbassy Suites Minneapolis-North (attached to Earle Brown). Sleeping roomblock is held under “LeadingAge Minnesota” for Aug. 16 and 17, 2022. Rate: 179 per night includes cooked to order breakfast and evening reception.Call 763.560.2700 or book online at https://tinyurl.com/2s3kp88f. Room blockexpires July 18, 2022. Cancellation deadline is 48 hours prior to arrival.CONTINUING EDUCATION CREDITSREGISTRATION FEESEarly Bird RateRegular RateOn or Before July 15 July 16 or LaterLeadingAge Minnesota Members 365 315Prospective Members 465 515The full conferenceregistration maynot be shared; eachattendee must registerindividually and paya registration fee.Registration includes breakfast buffet, morning refreshments, lunch buffet, andafternoon refreshments.REGISTER HEREProspective members contact education@leadingagemn.org for registration assistance.CUT-OFF/CANCELLATIONRegister or cancel by August 12, 2022. All cancellations must be made in writing and are subjectto a 25 processing fee. No refund for no-shows, but substitutions for the full conference arewelcome. LeadingAge Minnesota reserves the right to cancel this conference or any individualsessions.HEALTH AND SAFETY REQUIREMENTS FOR PARTICIPATIONLeadingAge Minnesota will follow the health and safety practices mandated by the Earle BrownHeritage Center, or by applicable federal, state, and local authorities, whichever requires themost protection. Those practices and others will be determined closer to the date of the event. Byattending this conference, participants agree to voluntarily assume all risk related to COVID-19exposure and agree to not hold LeadingAge Minnesota liable for illness.Minnesota Board of Executives for Long TermServices and Supports (MN-BELTSS)The educational programming at this conferencehas been approved for a maximum of 10 clockhours for Minnesota licensed assisted living directorsand licensed nursing home administrators.Minnesota Board of NursingProgramming has been designed to meet thecontinuing education approval of the MinnesotaBoard of Nursing for a maximum of 10 contacthours.Minnesota Board of Social WorkLeadingAge Minnesota is an approved provider ofcontinuing education.General CEUsGeneral certificates of attendance will be available.FOR FURTHER INFORMATIONContact education@leadingagemn.org forassistance or if your registration has not beenconfirmed.

Minnesota Assisted Living Conference, Minnesota's acclaimed assisted living conference for the last 25 years. It's two days of on-trend topics, real-time updates, and what we've learned in the first year since assisted living regulations took effect. Licensed assisted living directors can earn up to 10 valuable clock hours toward