Transcription
QUALITY CONTROLACTION PLAN SAMPLETEMPLATETemplate begins on page 2
PROJECT NAMEQUALITY CONTROL ACTION PLANPROJECT IDCOMPANY NAMEStreet AddressCity, State and Zipwebaddress.comVERSION 0.0.000/00/0000Page 1 of 14
DOCUMENT CONTROLFILE NAMEDOCUMENT IDDOCUMENT OWNERISSUE DATELAST SAVED DATEVERSION HISTORYVERSIONREVISION DATEDESCRIPTION OF CHANGEAUTHORDOCUMENT APPROVALSROLENAMESIGNATUREDATEProject SponsorProject Review GroupProject ManagerQuality AssuranceManagerProcurement Manager(if applicable)CommunicationsManager (if applicable)Project Office Manager(if applicable)Other (if applicable)Page 2 of 11
TEMPLATE GUIDEHOW TO USE THIS TEMPLATEThis quality control action plan sample template guides you through the sections of a qualitycontrol action plan. You may add, remove, or edit sections to suit your needs. This templateincludes sample tables that contain content suggestions for your plan. You can customize anysection in this template, including tables, text, etc.QUALITY CONTROL ACTION PLAN OVERVIEWProvide a high-level overview of your quality control action plan for your project, product, orservice. You might include the following: Quality Control Objectives: These include the specifications, characteristics, cycle time, cost,resources, reduction of imperfections and bugs, and degree of uniformity, effectiveness,dependability, etc. Quality Control Steps: These include steps in the process that relate to your organization’soperating practices or procedures. Quality Control Responsibilities: These include the sponsors, management, and resourcesthat you have to consider during the quality control process. Quality Control Documented Standards: These include the applicable quality controlpractices, procedures, and instructions. Quality Control Testing: This includes the quality control testing criteria that you’ll use atvarious stages. Criteria include the inspection, audit programs, etc. Quality Control Change Process: This refers to how you will document and communicatechanges/improvements to the quality control process. Quality Control KPIs: Here, you include the details concerning the key performanceindicators (KPIs) that you’ll use for measuring the effectiveness of the quality controlobjectives.Page 3 of 11
TABLE OF CONTENTSDOCUMENT CONTROL .2VERSION HISTORY .2DOCUMENT APPROVALS .2TEMPLATE GUIDE .3QUALITY CONTROL ACTION PLAN OVERVIEW .31.QUALITY STANDARDS .52.QUALITY OBJECTIVES .63.QUALITY ROLES AND RESPONSIBILITIES .74.DELIVERABLES AND PROCESSES SUBJECT TO QUALITY REVIEW .85.QUALITY CONTROL MILESTONES .9APPENDICES .10Page 4 of 11
1. QUALITY STANDARDSProvide details regarding any product or industry quality control standards that apply to your qualitycontrol action plan.For example, applicable industry standards might include the International Organization forStandardization’s (ISO) quality standards, etc. Or, your plan might have to account for certain qualitycriteria that your company or client requires.Page 5 of 11
2. QUALITY OBJECTIVESProvide details regarding the quality control objectives for the overall project or product’sdeliverables. Be as specific as you can. Include your criteria for measuring success. You can use aseparate quality metrics table to enter the detailed metrics for each deliverable.METRIC / SPECIFICATIONMEASUREQUALITY CONTROLOBJECTIVESQUALITY CONTROL STEPSQUALITY CONTROLRESPONSIBILITIESQUALITY CONTROLDOCUMENTEDSTANDARDSQUALITY CONTROLTESTINGQUALITY CONTROLCHANGE PROCESSQUALITY CONTROL KPIsETC.Page 6 of 11
3. QUALITY ROLES AND RESPONSIBILITIESEnter the roles and responsibilities that you’ll need for the quality control process.ROLESRESPONSIBILITIESQUALITY ASSURANCEMANAGERPROJECT MANAGERDEVELOPER(S)QUALITY ASSURANCETEAM MEMBER(S)ETC.Page 7 of 11
4. DELIVERABLES AND PROCESSES SUBJECT TO QUALITY REVIEWProvide a list of the project or product’s quality control deliverables. Also include a list of the processes that you will undertake toreview quality.DELIVERABLE OR PROCESSTO REVIEWDETAILS OF QUALITY REVIEWRequirements AnalysisTest PlanningTest DesignTest Execution and DefectReportingRetesting and RegressionTestingUser Acceptance Testing(UAT)Release TestingEtc.Page 8 of 11
5. QUALITY CONTROL MILESTONESProvide details regarding how and when you will check quality.QUALITY CONTROL PROCESSMILESTONESOWNERDOCUMENTATIONPage 9 of 11
APPENDICESProvide any additional information related to your quality control process, including quality controlprocess forms, diagrams, policy documents, etc.APPENDIXITEMLOCATIONPage 10 of 11
DISCLAIMERAny articles, templates, or information provided by Smartsheet on the website are forreference only. While we strive to keep the information up to date and correct, wemake no representations or warranties of any kind, express or implied, about thecompleteness, accuracy, reliability, suitability, or availability with respect to the websiteor the information, articles, templates, or related graphics contained on the website.Any reliance you place on such information is therefore strictly at your own risk.
that you have to consider during the quality control process. Quality Control Documented Standards: These include the applicable quality control practices, procedures, and instructions. Quality Control Testing: This includes the quality control testing criteria that you'll use at various stages. Criteria include the inspection, audit .
