Endurance Motor Vehicle Warranty - Terms And Conditions

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ENDURANCE MOTOR VEHICLE WARRANTY - TERMS AND CONDITIONSCongratulations on the purchase of your Endurance Warranty.We would like to take this opportunity to thank you and ask you to take a few moments to familiarise yourselfwith your and our obligations under this Warranty Agreement.General EnquiriesClaims DepartmentPhoneEmailPhone 1800 357 22703 9723 1564FaxEmail claims@iwarranty.com.au03 9723 6177admin@iwarranty.c om.auOffice HoursMonday — Friday 9am-5pm AESTPlease address allcorrespondence to:Integrity Car CarePO Box 9482Traralgon VIC 3844COMBINED FINANCIAL SERVICES GUIDE AND PRODUCT DISCLOSURE STATEMENTFinancial Services GuideIntroductionOur servicesThis Financial Services Guide (FSG) describes servicesoffered by your Authorised Representative and IntegrityCar Care Pty Ltd (ABN 58 056 621 893 AFS Licence No:247069) in relation to the Mechanical BreakdownWarranty. It also explains:Your Authorised Representative can arrange Integrity’sMechanical Breakdown Warranty products for you and cananswer questions you have about the product. They can assistyou in completing and returning the Application Form andarranging payment to Integrity. any fees or charges we earn for the services weprovide; andYour Authorised Representative can give you factualinformation about the product you are considering.Your Authorised Representative is not able to offer youpersonal or general advice about the products. your rights as a client (including how any complaintsyou may have about the services will be handled).A Product Disclosure Statement (PDS) describing the keyfeatures of the Integrity Mechanical Breakdown Warranty isin the next section of this document.About usYour Authorised Representative is an AuthorisedRepresentative of Integrity and can offer Integrity’sWarranty products to you.Integrity has been offering Mechanical BreakdownWarranties to its customers since 1992 and specialises inoffering this type of warranty through AuthorisedRepresentatives across Australia.Endurance Warranty V1.2 11/18Integrity holds an Australian Financial Services Licence thatauthorises it to issue, vary or cancel and provide general adviceon discretionary risk products. Integrity is the product issuer forthe Mechanical Breakdown Warranty described in thisdocument.The contact details for your Authorised Representative andIntegrity are listed in the Schedule and within this document.Who do we act for?When your Authorised Representative arranges a MechanicalBreakdown Warranty product, they act on behalf of Integrity.Integrity is responsible for the services that your AuthorisedRepresentative provides. You should contact Integrity if youhave any queries in relation to your Warranty or when youwant to make a claim. The contact details for making claimsare listed within this document.iwarranty.com.auPage 1 of 13

What fees are paid?Making a complaint about our servicesIntegrity pays the Authorised Representative a commissionwhen you purchase the Integrity Warranty product. Thecommission is calculated as a percentage of the total cost ofthe warranty. This does not increase the total warranty cost,for details on the cost of this product see page 4 of the PDS.If you have a complaint about the quality of the servicesprovided by Integrity or your Authorised Representative or theWarranty (including a claim), contact Integrity’s InternalDisputes Officer. The contact details for Integrity are listedwithin this document.Employees of your Authorised Representative are paid anannual salary for the services they provide and they mayreceive a bonus for the sale of this warranty.Integrity will try to deal fairly and quickly with your complaint.In most cases you will hear from them within 20 days ofmaking your complaint.If the Authorised Representative includes the Warranty in thepurchase price for your car, no fees are paid to theAuthorised Representative. The Authorised Representativeand the dealership may receive items and prizes fromIntegrity. For example, attendance at conferences orpromotional items such as corporate caps, shirts, jackets andother items such as flags and umbrellas.If you are not satisfied with the outcome of Integrity’s reviewof your complaint, you are entitled to take your complaint toour external dispute resolution scheme:You can ask us for further details of the remuneration thatthey receive. If you are interested in this information, youmust ask us for it within a reasonable time frame afterreceiving this FSG. You must ask us before any financialservices are provided to you, such as arranging yourwarranty.Australian Financial Complaints AuthorityGPO Box 3Melbourne VIC 3001Toll Free 1800 931 678www.afca.org.auThis service is provided to you free of charge.Important information regarding consumer rightsThis Integrity Mechanical Breakdown Warranty providesbenefits that are in addition to your rights and remedies underother laws applying to the supply of your Vehicle, including theAustralian Consumer Law. You are not required to pay extra forthose rights and remedies.Your rights under those laws must be enforced by you againstthe dealer from whom you purchased your Vehicle or theVehicle’s manufacturer, not Integrity. Nothing in thisMechanical Breakdown Warranty affects your rights underthose other laws.We are required by law to include the following words in thisFSG: Our goods come with guarantees that cannot be excludedunder the Australian Consumer Law. You are entitled to areplacement or refund for a major failure and forcompensation for any other reasonably foreseeable loss ordamage. You are also entitled to have the goods repaired orreplaced if the goods fail to be of acceptable quality and thefailure does not amount to a major failure.The reference to ‘our goods’ above should be interpreted as areference to the Vehicle you purchased from your dealer.Endurance Warranty V1.2 11/18PRODUCT DISCLOSURE STATEMENTThis Product Disclosure Statement (PDS) contains importantinformation about the Integrity Mechanical BreakdownWarranty.Please read this PDS carefully as it sets out the benefits ofthis product (including limits, exceptions, conditions andother terms) and information about your rights. The PDS alsoforms the basis of your Warranty Contract (including howclaims will be handled).About IntegrityThe product issuer is Integrity Car Care Pty Ltd (ABN58 056 621 893 AFS Licence No: 247069). Integrity isresponsible for paying the benefits outlined in this PDS.All notices and queries relating to the Warranty should bedirected to Integrity. Our contact details are listed within thisdocument.iwarranty.com.auPage 2 of 13

Your Mechanical BreakdownWarranty ProductThe Warranty termsThe Endurance Motor Vehicle Warranty is designed to provideassistance with the cost of repair or replacement of certainComponents and Parts of your Vehicle, due to a MechanicalBreakdown.The Warranty terms and conditions are contained inthis PDS and the Schedule that we supply to you. The Schedulecontains important information relevant to your Warrantyincluding the Warranty Period, the cost of the product, details ofthe Vehicle and other information. Keep this document in a safeplace.What is a discretionary risk product?The Warranty is offered as a discretionary risk product. Thismeans that Integrity will decide whether to pay a contributiontowards your claim for repair costs.Integrity has absolute discretion as to whether it will or will notpay even if the claim comes within the Warranty terms in thisdocument. Although the discretion is absolute, Integrity will notexercise that discretion in a way that is unfair orunconscionable and will always consider the merits of yourclaim.The Warranty is not the same as an insurance policy becauseyou do not have a right to be indemnified for your loss, you havea right to have your claim for discretionary assistanceconsidered by Integrity and you are entitled to know theoutcome of that decision.Mechanical Breakdown means the failure under normal useand service of mechanical or electrical Components and Partsor the breaking down or burning out of Components and Partscausing sudden stoppage of their function necessitatingrepair or replacement and not arising from defects inmaterial and/or workmanship of the Components and Parts.Normal Wear and Tear means any Components and Parts thatnaturally and inevitably require replacing as a result of normalwear and tear commensurate with age and mileage of theVehicle.Schedule means the schedule supplied by Integrity detailinginformation relevant to your Warranty including the WarrantyPeriod, the cost of the Warranty and details of the Vehicle andis listed within this document.Total Warranty Cost means the amount payable by you topurchase the WarrantyVehicle means the Vehicle described in the Schedule.Warranty Claim Limit means the maximum amount we will payfor the repair or replacement of a particular Component orPart for any single claim.Warranty, Mechanical Breakdown Warranty & Endurance MotorVehicle Warranty means the information, terms andrepresentations contained in this PDS which form the whole ofthe agreement between Integrity and you.Warranty Period means the period:A. Commencing the latter of:1. The date you sign the Schedule and your AuthorisedRepresentative receives clear funds for the total costof the warranty; orFor more information about this, please read the‘Significant Risks’ section on page 5.2. The date that the dealer statutory warranty(if applicable) expires; orTerms we useThe following definitions apply to your Warranty:Authorised Representative means the representative ofIntegrity who is authorised to give factual advice on, and deal in,warranty products on behalf of Integrity and who is name on theIntegrity Schedule.3. The date that any part of the Manufacturer’s warrantyexpires; andB. Ceasing on the earlier of either:1. At 4.00pm on the day that the selected term in monthshas elapsed from the date that cover commencesunder clause (A) above.Components and Parts means those Components and Partslisted according to the selected option in your Schedule.Financier means any registered finance company referred to inthe Schedule.we/us/our/Integrity means Integrity Car Care Pty Ltd (ABN58 056 621 893 AFS Licence No: 247069).Manufacturer’s Warranty means the warranty provided by theVehicle manufacturer or your dealer (including any statutorywarranty) but does not include any partial extension of suchwarranty (ie Drive Train/Powertrain or Rust or Corrosionwarranties).you/your means the purchaser and owner of the Vehicledescribed in the Schedule.Endurance Warranty V1.2 11/18iwarranty.com.auPage 3 of 13

Choosing the right type of WarrantyYou also have a choice as to the duration of the Warranty.It is important that you choose the type of Warranty that bestsuits your needs and requirements. Your AuthorisedRepresentative cannot give you advice as to which Warrantybest suits your needs. You need to decide this yourself, usingthis PDS to assist you.For option A, B, C, D & E cover for either Drive Train orComprehensive levels of cover, you may choose a Warranty Periodof either 12, 36 or 60 months, provided that the Vehicle at the timeof purchase does not exceed the following; In the case of A cover: No vehicle age or mileage limits.To understand the Warranty terms, it is important that youread: In the case of B cover: 20 years old or 280,000kms. ‘Terms we use’ - sets out what we mean by certaindefined terms in this PDS; In the case of D cover: 10 years old or 160,000kms. In the case of C cover: 15 years old or 200,000kms. In the case of E cover: 8 years old or 120,000kms. ‘What are the benefits’ - contains full details of thebenefits offered in the Warranty terms; ‘What is excluded’ – contains full details of what isexcluded under the Warranty terms;Cost of the ProductThe amount we charge for this warranty consists of thebase cost, GST and the fee paid to the dealership thatemploys your Authorised Representative. ‘What are the conditions’ - contains full details ofobligations that both you and we have under theWarranty terms.We take into account a number of factors whendetermining the base cost the warranty, including:You can choose the type of cover (what the Warrantycovers) from Drive Train cover or Comprehensive coveroptions for your Warranty as described below. You can alsochoose the level of Claim Limits for both the Drive Train orComprehensive levels of cover for any A, B, C, D or E optionwarranty. The option you select will be shown on theSchedule. the type of cover; the age of the Vehicle; the mileage travelled by the Vehicle at the timeof purchase; and the Warranty Period.The maximum total cost (incl. GST) payable for Endurance products are set out below:Product LevelTerm of Cover(Months)Plan APlan BPlan CPlan DPlan E123660123660123660123660123660Drive TrainComponent Total Cost 462 636 816 636 816 1,034 816 1,122 1,236 1,066 1,326 1,766 1,456 1,766 2,166ComprehensiveCover Total Cost 646 926 1,146 836 1,056 1,256 1,056 1,456 1,656 1,466 1,726 2,166 1,856 2,166 2,566* 4WD, All Wheel Drive & Prestige vehicles incur a 110 surchargeEndurance Warranty V1.2 11/18iwarranty.com.auPage 4 of 13

Significant RisksOur contract with youAs the Warranty is a discretionary risk product, Integrity is notobliged to pay all claims that come within the Warranty terms.You are entitled to have your claim for assistance with repaircosts considered by Integrity. You are also entitled to haveIntegrity decide whether or not to pay the entire claim or tomake a contribution. When making this decision Integrity willalways consider the merits of your claim and exercise theirdiscretion in a fair or just way. If Integrity decides not to payyour claim, you will have to bear the repair costs yourself.Integrity agrees to consider any claim made by you up to themaximum amount covered per Component and Part, as listedon pages 7,8 & 9, for the replacement and/or repair of anyComponent and Parts of the Vehicle due to a MechanicalBreakdown and will decide whether to exercise its absolutediscretion in respect of the claim using the terms of thisWarranty. If Integrity exercises its discretion to pay a claimIntegrity will determine your claim in accordance with theterms of either Options 1 or 2 with regard to level of coverand according to the option shown in the Schedule.This Warranty does not offer the same level of protection thatan insurance policy may give you. Integrity is not an insurancecompany and is not required to maintain the same financialresources that an insurance company does. However, Integritydoes meet ASIC’s ‘financial resource’ requirements for anAustralian Financial Services Licencee that transacts withcustomers in this way.There is a risk when purchasing this Warranty that one or moreof your claims may exceed the Warranty Claim Limit for aparticular Component or Part. If the cost of the repairs isgreater than the Warranty Claim Limit, Integrity may decidethat you have to bear that additional cost yourself.Detailed information about the Warranty Claim Limits for eachbenefit under your selected Warranty cover is on pages 7,8 & 9.There is also a risk that if you fail to meet any of the conditionswhich apply to the Warranty, Integrity will not exercisediscretion in your favour. Make sure you read ‘What are theconditions’ on page 10 & ‘What is excluded’ on page 11 fordetails of the servicing and other conditions that apply to thisWarranty.Note: The information contained in this section of the PDS hasbeen prepared for the general information of clients – it doesnot consider your personal objectives, financial situation orneeds. Before acting on this information, consider whether it isappropriate and read and understood this PDS.Taxation implicationsThe taxes and charges (for example GST) that apply to yourTotal Warranty Cost are included in the Retail Price shown onthe Schedule. The Warranty Claim Limit for each Componentand Part under this Warranty includes GST for repairs.You must make your own assessment of the percentage forwhich you use your Vehicle for business purposes if you intendto claim any input tax credits for this Warranty. We will not beliable to pay any GST, or any fine, penalty or charge that you areliable for, arising out of your misrepresentation of, or failure todisclose, your proper input tax credit entitlement in thesettlement of any claim or payment for the Warranty.Endurance Warranty V1.2 11/18INFORMATION ABOUT YOUR RIGHTSCooling off and cancellation rightsCancellation by youYou have the right to cancel this product at any time. You maycancel the Warranty by phone, mail or email.If you cancel the Warranty outside your 14 day cooling offperiod, we will deduct an amount from the Total Warranty Costyou paid to cover the time your warranty has been in force, thecosts of any claim made under this Warranty and ourcancellation fee of 110.The refund calculation will take into consideration theunexpired portion of the Warranty, claims made, along with ourcancellation fee.Cancellation by usWe may cancel your Warranty by giving you written notice ifyou have breached of any of the terms and conditions of thisWarranty, or for any other reason available to us at law.If we decide to cancel the Warranty you may be entitled to arefund of the Total Warranty Cost for the remaining period ofcover, which is calculated as shown under the heading“Cancellation by you”.Where the Warranty has been financed, you authorise us to payany refund direct to the Financier.Cancellation due to repossessionIf the payment for this Warranty was financed by a Financier,the refund will be paid to the Financier unless otherwisedirected by the Financier. The Financier may cancel thisWarranty if the Vehicle is repossessed by or on behalf of theFinancier or is deemed by the Financier to be a total loss. If theVehicle is repossessed by a Financier who did no fund theWarranty, you may cancel this Warranty and receive a refund.iwarranty.com.auPage 5 of 13

Confirming transactionsYou may contact us in writing or by phone, to confirm anytransaction in relation to your Warranty. We will confirm thetransaction in writing as soon as possible.Complaints – internal and external complaintsprocedurePlease see our complaints handling policy on page 2 of thisCombined FSG and PDS.Transfer of OwnershipIf you sell the Vehicle you can apply to transfer this Warrantyto a new owner, provided the transfer occurs within 7 days ofthe date of sale or transfer of ownership of the Vehicle.It is important to follow these steps to successfully transferthe Warranty: You may only transfer a valid Warranty. Complete the “Warranty Transfer” form on the website:www.iwarranty.com.au or call to obtain a copy.PrivacyPersonal information that we collect about you is protectedunder the Privacy Act and the Australian Privacy Principles.Because we hold an Australian Financial Services Licence, wemay be required to collect personal information about youunder the Corporations Act.We collect information about you to: process, assess and verify your application, includingassessment of the risk we undertake; Provide a satisfactory mechanical inspection reportfrom a licenced mechanical workshop and attach thereport to the transfer form. administer and manage the products or services weprovide, including calculating payments, responding toyour queries and determining, assessing and verifyingany entitlements and/or claims you may make; Send the completed Warranty Transfer form andsatisfactory mechanical inspection report along with atransfer fee of 99 to Integrity within 7 days of the dateof sale or transfer of ownership. provide you with information about other products orservices that may be of benefit to you (unless you tellus that you do not wish us to do so); andThis Warranty is not transferable to another Vehicle. facilitate our internal business operations, includingupdating internal databases, conducting consumersatisfaction surveys, fulfilling regulatory and legalrequirements and system testing.MediationIf a dispute arises in relation to a claim which has beenaccepted by us (and not before), you can request anindependent specialist Vehicle assessor assess the claim orany other matter incidental to the claim. We can also makethis request provided you agree with us who that assessorshould be before the assessment is carried out. If theindependent assessor is able to arrive at a decision, thatdecision shall be final and binding on both you and us.Governing law and jurisdictionThese Warranty terms are governed by the laws ofthe State of Victoria and the Courts in that State havejurisdiction in any dispute arising under your Warranty.Endurance Warranty V1.2 11/18If you do not provide the information sought by us from timeto time, it may affect our ability to provide you with, andadminister, our products or services.We may disclose your information to our Australian-basedagents, consultants, auditors, contractors, contracted staff orservice providers that provide financial, legal, administrativeor other services, including to authorised repairers in theevent we exercise our discretion to pay a claim under thisWarranty. Personal information is not usually disclosedoutside Australia.Our privacy policy contains information about how you canrequest access to any personal information thatwe hold about you, and seek correction of any suchinformation. It also contains information about howyou can complain about our handling of your personalinformation, and our complaint handling process. You canaccess a copy using the contact details at the end of thispolicy, or at the website www.iwarranty.com.auiwarranty.com.auPage 6 of 13

What are the benefitsDrive Train optionIf you purchase the Drive Train option the Components and Parts included under this Agreement are the following items up tothe Warranty Claim Limits set out below and repair or replacement costs are payable at our absolute discretion and except forthose items described under “Exclusions”:Product LevelWarranty PeriodCovered Components and PartsPlan APlan BPlan CPlan DPlan E12, 36 or60 Months12, 36 or60 Months12, 36 or60 Months12, 36 or60 Months12, 36 or60 MonthsWarranty Claim Limit Warranty Claim Limit Warranty Claim Limit Warranty Claim Limit Warranty Claim LimitEngine 1,000 2,000 3,000 5,000 7,000Gearbox/Transmission 1,000 2,000 3,000 5,000 7,000Differential 1,000 2,000 3,000 5,000 7,000DRIVE TRAIN — Covered Components and PartsEngineEngine block, pistons, piston rings, gudgeon pins and bushes, connecting rods, mainbearings, big end bearings, crankshaft, camshaft, camshaft bearings, cam followers,valve guides, valve stems, valve rockers, valve springs, oil pump, timing chain andtiming gearsGearbox/TransmissionAll internally lubricated parts in the transmission case, torque converter andtransfer caseDifferentialAll internally lubricated parts within the differential caseEndurance Warranty V1.2 11/18iwarranty.com.auPage 7 of 13

Comprehensive optionIf you purchase the Comprehensive option A, B, C, D or E the Components and Parts included under this Agreement are thefollowing items up to the Warranty Claim Limits set out below and repair or replacement costs are payable at our absolutediscretion and except for those items described under “Exclusions”:Product LevelWarranty PeriodCovered Components and PartsPlan APlan BPlan CPlan DPlan E12, 36 or60 Months12, 36 or60 Months12, 36 or60 Months12, 36 or60 Months12, 36 or60 MonthsWarranty Claim Limit Warranty Claim Limit Warranty Claim Limit Warranty Claim Limit Warranty Claim LimitEngine 1,000 2,000 3,000 5,000 7,000Gearbox/Transmission 1,000 2,000 3,000 5,000 7,000Differential 1,000 2,000 3,000 5,000 7,000Turbo/Super Charger 1,000 2,000 3,000 5,000 7,000Cylinder Head & Gasket 350 750 1,250 1,500 2,500Radiator 350 750 1,250 1,500 2,500Cooling System 350 750 1,250 1,500 2,500Air Conditioning 350 750 1,250 1,500 2,500Fuel System 350 750 1,250 1,500 2,500Brakes 350 750 1,250 1,500 2,500ABS Brake System 350 750 1,250 1,500 2,500Electrical 350 750 1,250 1,500 2,500Clutch 350 750 1,250 1,500 2,500Steering 350 750 1,250 1,500 2,500Suspension 350 750 1,250 1,500 2,500Power Windows 350 750 1,250 1,500 2,500Computers 350 750 1,250 1,500 2,500Transmission Computer 350 750 1,250 1,500 2,500Driveshaft & Universals 350 750 1,250 1,500 2,500Ignition System 350 750 1,250 1,500 2,500Endurance Warranty V1.2 11/18iwarranty.com.auPage 8 of 13

COMPREHENSIVE — Covered Components and PartsEngineEngine block, pistons, piston rings, gudgeon pins and bushes, connecting rods, mainbearings, big end bearings, crankshaft, camshaft, camshaft bearings, cam followers,valve guides, valve stems, valve rockers, valve springs, oil pump, timing chain andtiming gearsGearbox/TransmissionAll internally lubricated parts in the transmission case, torque converter andtransfer caseDifferentialAll internally lubricated parts within the differential caseTurbo/Super ChargerImpellers and bearingsCylinder Head & GasketCylinder head and head gasketRadiatorEngine cooling radiatorCooling SystemWater pump, cooling fan and fan clutchAir ConditioningCompressor, compressor clutch, dual zone, evaporator and condenserFuel SystemFuel injectors, fuel pump, diesel injector pump and metal delivery linesBrakesPower booster, master cylinder, calipers, metal brake lines and proportioning valveABS Brake SystemABS electronic module, ABS actuator and wheel sensorsElectricalStarter motor, alternator, voltage regulator and windscreen wiper motorClutchMaster cylinder and slave cylinderSteeringAll internally lubricated parts within the manual steering box, power steering box,steering rack and power steering pumpSuspensionCoil and leaf springs, torsion bars and sway barsPower WindowsPower window motors and window regulatorsComputersEngine Control Module and Cruise Control ModuleTransmission ComputerTransmission Control ModuleDriveshaft & UniversalsDrive shaft, tail shaft, constant velocity and universal jointsIgnition SystemCrank angle sensor, ignition switch and knock sensorEndurance Warranty V1.2 11/18iwarranty.com.auPage 9 of 13

What are the conditionsWe will consider you to have a valid claim under this Warrantyprovided you comply with the following conditions. A valid claimwill only be paid at our absolute discretion. The Repairer will need to provide Integrity with thefollowing information via fax or email; Your Warranty number; Current Vehicle odometer reading;1. Service requirements Cost of repairs;To maintain your Warranty, you are required to service yourVehicle at regular intervals as follows: Detailed list of replacement parts and labour required; Vehicles covered under any Plan A, B or C Cover must beserviced every 6 months or 10,000 kilometres whicheveroccurs first. Vehicles covered under any Plan D or E Cover must beserviced in accordance with the Vehicle Manufacturer'sdirections and recommendations. Once Integrity has reviewed the claim and verified that thedamage constitutes a valid claim within the terms of theWarranty, Integrity shall; Provide a claims authorisation number; Authorise the repairer to carry out the repairs; Authorise the repairer to invoice Integrity on yourbehalf for the cost of the authorised repairs; Pay the repairer directly on receipt of a valid Tax Invoicemade out to Integrity for the authorised repair costs;All services and maintenance must be carried out by alicenced mechanical workshop.The cost of the service is your responsibility and not payableby this Warranty.Please keep a record of your Vehicle’s service history andensure it shows the date and odometer reading each timeyour Vehicle is serviced. Integrity will require the Vehicleservice invoice and history if you claim under this Warranty. Integrity, or an agent acting on behalf of, reserve theright to inspect any damage prior to any work beingperformed. Integrity will not be responsible for anyunauthorised repairs; The amount we will pay depends on the Vehicle’s age,condition, distance travelled and type of cover selectedon the Schedule;If you exceed the service requirements intervals by morethan 30 days or 1,000 kilometres (whichever occurs first), yourWarranty becomes inactive, and it may affect yourentitlement to make a claim under this Warranty. Express Claims Assessment, once all required informationhas been received, we will assess your claim within 4business hours.3. Warranty Reactivation2. Claims ProcedureIf your Warranty becomes invalid due to your failure to complywith the servicing requirements (section 1) you can applyto us to reactivate your Warranty by obtaining a mechanicalinspection report by an approved mechanical workshop, asevidence that the Vehicle is in good working order.In order to make a valid claim you must, before thecommencement of any work or repairs: Read this Warranty document to ensure the fault iscovered; Contact Integrity for details of the nearest approvedrepairer; Authorise the repairer to provide a full diagnosis, cost torepair the fault and details of the Mechanical Breakdowndamage (prior to commencing work or repairs);Important note: You will be responsible for all diagnosticcosts incurred to ascertain whether a failure is coveredunder the warranty unless accepted as part of anauthorised claim.Endurance Warranty V1.2 11/18iwarranty.com.auOnce a satisfactory mechanical inspection report has beenreceived, including the Vehicle details, date and currentodometer reading. Integrity will consider your request toreactivate the Warranty for the remaining Warranty Termfrom the date and odometer reading as listed on themechanical inspection report.During the inactive period, any faults or MechanicalBreakdown with the Vehicle will need to be rectified prior tous agreeing to reactivate your Warranty for the remainingterm.Page 10 of 13

4. Additional benefitsWhere a claim in relation to the Mechanical Breakdown of aComponent and Part tha

The Warranty terms . The Endurance Motor Vehicle Warranty is designed to provide assistance with the cost of repair or replacement of certain Components and Parts of your Vehicle, due to a Mechanical Breakdown. The Warranty terms and conditions are contained in this PDS and the Schedule that we supply to you. The Schedule